Job duties / responsibilities

• Assist in finance function which include:

-Compliance with relevant MAS and SGX regulatory requirements from finance perspective

-Timely submission of MAS and SGX regulatory returns as CMSL holder and SGX member financial closing

-Tax matters such as corporate tax, GST and WHT

-External and internal auditors

• Management information, budgeting and financial statements production
• Strengthen the internal control processes and automation of various work flows
• Participate in change agenda and new business initiatives as directed by local and Group management
• Assist in business partnering to provide advice from accounting, tax and regulatory capital perspective
• Assist in tax planning activities such as cross border transactions and transfer pricing
• Assist in treasury and corporate secretarial matters
• Assist in any ad hoc assignment as directed by management

Requirements

• Degree in Accountancy or equivalent with professional accreditation such as CPA
• At least 5 to 8 years of post-qualification experience
• Experience in Securities and / or Financial Institutions with understanding of MAS and SGX regulatory requirements
• Strong knowledge of accounting principles and financial products
• Detail-oriented with strong analytical mind and problem solving skills
• Team player with initiative who can work with various stakeholders on ad hoc assignments

Company Description

Mana Impact is a boutique impact investment advisory firm based in Singapore. Our mission is to channel financial capital to catalyze a circular and regenerative economic system, focusing in the areas of ocean health, as well as food and agriculture. We work with family offices, corporates, international development organizations, investment funds and individuals to define their impact strategy, originate deal flow, measure impact, and manage their portfolio.

The role

Mana Impact is seeking an enthusiastic and diligent Investment Manager to lead investments, as well as external consulting projects. This role requires a versatile professional who thrives in a dynamic environment, balancing strategic thinking with hands-on execution. We are looking for someone with a proven track-record in the following areas:

Investment Acumen: Originate and source impact deal flow, conduct market analysis, and due diligence across asset classes (primarily private equity and private debt) with a focus on early-stage companies.

Financial Analysis: Develop detailed financial models, create investment memos, and present data-driven recommendations to investment committees.

Portfolio Monitoring and Reporting: Track financial, impact, and risk metrics for client portfolios, delivering detailed performance reports on a monthly, quarterly, and annual basis.

Project Management: Lead diverse projects in nature, biodiversity, and the circular economy, including impact investments, impact framework development, fund establishment, and market research.

Network and Relationship Management: Collaborate with our extensive network of clients, advisors, and partners to drive impactful results.

Role Description

We are looking for a resourceful and collaborative individual with a passion for impact and sustainability but with investment track record as well as experience working in a consultant / advisory role.

Analytical & Financial Skills: Strong qualitative and quantitative capabilities.

Problem Solver: A positive and proactive mindset for addressing challenges.

Team Player: Ability to collaborate effectively across geographies and projects.

Multi-Tasker: Skilled at managing diverse client needs and wearing multiple hats.

Tech-Savvy: Comfortable using various software and database tools.

Impact-Driven: Genuine interest in nature, the environment, and climate change, paired with curiosity and a commitment to continuous learning.

Application

Please send your application to [email protected] including your cover letter describing your motivations for applying for this role along with a CV as well as two references from a recent and similar position. Only short-listed candidates will be contacted.

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Seeking for Mobility Service Specialist

Duration: 1 Year Contract

Flexible Work Hours: 10AM - 7PM / 9.00AM - 6.00PM

Work Location: Central

Team Introduction:

Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility

Responsibilities:

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements :

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity
• Coordinator to liasie with chinese stakeholders, mandarin is essential

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/details/10523

Programme Executive

• Working days: 5.5days
• Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Working location: Eunos & Around Welfare Home
• *require to visit other welfare home for meeting
• Salary range: SGD 2600 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

• Handle and prepare tender submission for M&E works.
• Responsible for interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Prepare tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Assist in the presentation slide, technical write up for tender interview and attendance of tender interview.
• Suggest Value Engineering solution for MEP works and any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years in tender preparation and site management experience in Building Construction Projects.
• Good knowledge in M&E works, planning capability and authorities’ compliance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Drive the planning and conceptualisation of the future Community Care Sector.
• Work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community.
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector.
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers.
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector.

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care.
• Analytical and meticulous with good interpersonal, stakeholder management and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-driven, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

about the company
As a leading online lending firm, they are now looking to expand their team of client acquisition manager.

about the job
As a client acquisition manager, your job scope would include prospecting and acquiring of clients as well as cross selling of unsecured financing products. This includes products such as; invoice financing, purchase order financing and working capital loans.

about the manager/team
You will be a part of a dynamic team and work alongside self-motivated team members.

skills and experience required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and you should come with lending background. Importantly, you should be self-motivated.

To apply online please use the 'apply' function.
(EA: 94C3609/ R21103354 )

The Regional Strategic Planning (“RSP”) team leads the development, planning and execution of strategic initiatives and new business ventures for Eastspring Investments. RSP works closely with the executive management members (“EMC”) and builds strong partnerships with all major functions and senior leaders in local business units (“LBUs”) within the organisation to drive strategic planning, projects coordination and strategic-related agenda.

KEY ACCOUNTABILITIES

• Initiate / manage / lead detailed analysis (including feasibility studies, opportunity assessment, business review and business planning) to support the development of regional / market-specific strategies that align with the broader organisational strategy.
• Coordinate the execution of strategic initiatives including market expansion, joint ventures, new partnerships, mergers and acquisitions.
• Support regional strategic planning including drafting of board and management materials on strategy / project update, business reviews and organisational business performance scorecards.
• Monitor and provide timely updates on latest market developments and competitive landscape including market trends, corporate transactions (e.g., M&A, strategic partnerships) and competitors’ quarterly business performance results.

EXPERIENCE / QUALIFICATIONS

• University graduate with specialisation in Finance, Accountancy or any Business disciplines. Graduates from other disciplines will be considered if they have the relevant industry experience. MBA / CFA is a plus.
• 5-7 years’ of asset management related domain experience.
• Prior experience in Big-4 advisory services, management consulting or in-house corporate strategy preferred.

KNOWLEDGE AND SKILLS

• Strong strategic and analytical skills. Able to independently conduct detailed market, competitive, financial analysis and synthesise key insights for senior management. Financial modelling experience is a plus.
• Hands-on experience in planning, coordinating and managing cross-functional projects. Able to coordinate among various stakeholders and drive project progress.
• Excellent written and oral communication skills in English and Mandarin. Able to convey clear information and recommendations to senior stakeholders.
• Self-motivated and possesses high level of confidence in interacting with senior management.
• Willing to travel, if required.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Traveloka is seeking an experienced indirect tax professional to join our Tax team as a Senior Manager. Reporting to the VP of Tax, this role will be responsible for working with other Tax team members in driving our business partnering capabilities to proactively support Traveloka’s business expansion efforts, ensuring seamless alignment of tax strategies with overarching business objectives.

The Senior Manager will serve as strategic advisor to business teams, collaborating closely with business teams to understand their business goals, operations, and challenges on a proactive basis. This role will team with cross functional business and stakeholder teams for development and implementation of key strategic tax advice, and facilitate effective communication on tax requirements to all stakeholders.

The ideal candidate should be a motivated self-starter with good business acumen and be able to communicate complex tax concepts in ways that are relevant and meaningful to non-tax professionals. The candidate should have proven experience in international indirect taxes, and have strong collaboration skills to work in partnership with other tax and transfer pricing team members, as well as external tax advisors, to deliver holistic and practical tax solutions. Importantly, the candidate should be comfortable operating in a fast-paced, dynamic environment with a high degree of ambiguity and change, working with a high level of collegiality on projects spanning multiple teams.

In this position, you will:

• Serve as a trusted tax advisor to all areas of our business, building deep and meaningful relationships with all relevant stakeholders
• Management and coordination of all tax business planning and related business enquiries
• Assess business initiatives/enquiries to understand business goals and requirements on a proactive basis for purposes of tax analysis
• Drive standardization and automation of indirect tax processes
• Research and document tax issues, including coordination with external advisors and internal teams, and drafting technical memos/opinions
• Scope impact of new business initiatives on existing processes and systems
• Identify and track planning and policy trends for the geographies we operate in and proactively work with the business on updates required
• Develop commercially viable tax solutions that are consistent and scalable, and ensure projects launch with tax requirements and processes implemented
• Manage the delivery of tax deliverables, coordination and problem-solving across a multi-functional team, including business, legal, accounting, finance teams
• Effectively communicate tax solutions and requirements to internal stakeholders
• Reporting on planning initiatives and launches to tax and business leaders

‎

Requirements

Basic Qualifications

• Degree in Accounting, Finance, Law or relevant related discipline
• 10+ years of tax experience working in large multinational corporations and either legal or public accounting firms
• Experience in international indirect taxes is a must, with ability to navigate direct tax and transfer pricing issues in partnership with support from internal and external advisors
• Excellent written and oral communication skills, including the ability to communicate complex tax issues effectively to non-tax audiences
• Knowledge of accounting principles, concepts and entries
• Good business acumen and interpersonal skills with ability to influence and build deep relationships with stakeholders at all levels
• Demonstrated ability to work effectively on multiple complex projects across cross-functional teams

Preferred Qualifications

• Experience within a multinational technology business is preferred
• CA (Chartered Accountant) or equivalent
• Experience with tax technology, automation and transformation

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Established statutory board seeking for multiple Customer Service Officers

Duration: Contract till 31 March 25

Salary: $13.45 per hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Job Responsibilities:

• Address tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of my client's organisation e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

https://go.persolkelly.com/job/apply/6892

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

5 days including weekend and PH (off-days on weekdays), 44 hours per week

Salary: $1800 -$2500

Location: Snow City (Jurong east) & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities
• Responsible, pleasant, guest-oriented
• Strong interest in photography and related services

Requirements:

• Able to work in weekends and public holidays
• Prior experience in photography service industry is preferred

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Provide personalised service to manage enquiries at the counter.
• Any adhoc duties assigned by supervisor

Requirements

• Min. A-levels / Diploma Holder
• Prior experience in customer service (face-to-face)
• Able to commence immediately
• Full day standing is required due to nature of work (counter duties)

Additional information

1. Duration: Immediate till 31 Jan 2025 (Extendable)

2. Working hours: Mon - Fri 830am to 530pm, 1/2 day Sat (830am to 1pm) **Sat based on operation requirements

3. Location:

• Bishan
• Maxwell
• Jurong
• Tampines
• Woodlands

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745