Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (ABOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, ABOR, you will be expected to take an active role in the ABOR service line to improve implementation expertise, know-how of ABOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Experience and knowledge within accounting standards / regulations e.g. IFRS9, USGAAP, Tax
• Experience and knowledge with the financial services industry
• Several years of experience supporting SimCorp Dimension solutions, covering the following topics:

o Investment/Financial Accounting

o Fund Accounting

o General Ledger Accounting

o Reconciliations

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively dvocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant, Investments. We are also hiring multiple opportunities for the team so we are using this pipeline requisition to funnel all our candidates for the team.

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Why is the role important to us:

At SimCorp, we facilitate the streamlining of investment decisions, accounting, and operations for major global financial institutions. We do this through IT systems, processes, and financial knowledge. Implementing our software by way of high-quality projects is at the core of what we do. To introduce our software to our clients, and deliver the outcomes they will adopt, business consultants are essential to us. In the role of Lead Business Consultant / Principal Business Consultant specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp. We are outcome based driven with the objective to deliver high quality to our customers.

You will normally be working full-time on implementation projects, which require your expertise in the Front Office area. You will own specific work streams of the project plan, with direct engagement with our clients end users (portfolio managers, traders, compliance and performance team members) from designing solutions, to delivering outcomes for their final adoption.

You will act as an important sparring partner for SimCorp clients and effectively monitor, coordinate, and escalate issues as needed with projects stakeholders.

What you will be responsible for

Your accountabilities include but will not be limited to:

• Responsibility for major parts of SimCorp Dimension® implementation projects: You know the customers‘ requirements and processes related to the buy-side industry specifically asset managers, asset owners, insurers and outline solutions for optimal use of SimCorp Dimension®
• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Close cooperation with the project manager and key role in developing projects to success
• Key contact for our customers for all questions in connection with SimCorp Dimension®
• Instruct and mentor less experienced colleagues on the job
• Identify opportunities to offer tailored services beyond the project scope to our customers in your role as a trusted advisor
• Contribute to improving best practices for implementation processes and promote topics across projects

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

1. Portfolio management (analyze, and optimize for investment decision-making)
2. Trading and order management
3. Compliance, regulatory and internal restrictions
4. Performance measurement and attribution
5. Risk management (market and liquidity)
6. Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Ideally, you have SimCorp Dimension® experience or you are familiar with implementing and configuring financial software
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• Flexibility to travel

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (IBOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, IBOR, you will be expected to take an active role in the IBOR service line to improve implementation expertise,  know-how of IBOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Very good know-how in at least four of the following areas:

o Trade processing (incl. settlement),

o Swift messages

o Corporate action processing

o Collateral processing

o Reconciliation

o Valuation

o Data Import and Export (SimCorp Dimension®  Data Format Setup & Data Extractor)

o Broad asset classes coverage (listed, derivatives, credits/mortgages, illiquid)

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Interested in this internal opportunity?

We will offer an attractive package whilst you are on this fixed term contract. If you would like to know more about this assignment, please contact Michael Paterson via email at: [email protected]. Incoming applications will be processed on an ongoing basis.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (Investment).

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Lead Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

o Portfolio management (analyze, and optimize for investment decision-making)

o Trading and order management

o Compliance, regulatory and internal restrictions

o Performance measurement and attribution

o Risk management (market and liquidity)

o Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Position title: Sales Engineer
Location: Loyang Way, Loyang Industrial Estate
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Work location: Paya Lebar

Working hours: Mon - Fri, 9am - 6pm

Salary range: $3000 - $3800 (Depending on work experiences)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

The Job

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Work location: Eunos

Working hours: Mon - Fri, 9am - 6pm

Salary: Between $3200 - $3800 (Depending on work experiences)

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities

• Supervise sales team to ensure professional and timely responses to customer enquiries and complaints.

• Attend to customers’ travel enquiries and requests through phone calls, emails, or walk-in.

• Assist in resolving booking issues or conflicts with suppliers and partners.

• Collaborate with management to improve customer service policies and strategies.

• Build and maintain strong relationships with customers.

• Identify areas for improvement in customer service operations.

• Provide information on travel visa application and insurance.

• Follow up and service customers’ enquiries or bookings, before and after-sales

• Experienced in selling free & easy tour packages and able to meet and achieve sales target.

• Help customer service managers in any logistic arrangement.

Requirements

• Strong leadership and people management skills.

• Must be able to work on shift, weekends and Public holidays

• Service-oriented with good interpersonal and communication skills

• Knowledge of the travel industry and booking systems.

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. 3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. 5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. 6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. 7. Any other adhoc duties as assigned

- To repair & service Company make equipment’s and machines in the region.
- To implement and execute Shut down maintenance at factories or Chemical plants where supplied our equipment’s.
- CNC machine Installation and Job trails in the region.
- Documentation (Service report, Machine registration, filing and record).
- Sales support for company machineries.
- Offer technical support and advise to customers on operating and maintain the machines.
- Built and maintain relationship with existing clients, distributors and dealers.
- Work closely with the sales team to achieve sales targets.

Requirements

-Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
- Minimum 2 years experience
- Process valid Class 3 driving license will be a plus
- Experience in servicing machineries filed

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Service Engineer cum Sales (North/CNC)-CK) - CK (19226)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Novena
$13.45/hour
Monday - Friday 830am - 5pm
3 months renewable

• Address queries over the helpline
• Guide step-by-step tax e-Filing procedures
• Data entry
• Training provided

*Singaporeans only. Diploma/A levels at minimum

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Role:

Beverages Service Crew (Barista / Training Provided)

• Leading Beverage Team - Training Provided
• Location: Central [ Orchard, Plaza Sing, Raffles City.. ]
• Outlet to be allocated upon Interview
• Working days: 5 Days 44 hours per week + OT required
• Career Progression

Junior Tea Barista [ $2500 + Store Incentive + OT Payable ]

Senior Tea Barista [ $2800 + Store Incentive + OT Payable ]

• $200 increment after confirmation
• Monthly Store Incentives + Performance Bonus + Birthday Leave
• 2 weeks training provided

Responsibilities:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Customer Service cum Operation Assistant

Working Days & hours: 5 days, Mon – Fri, 10am – 7pm

Location: Pasir Panjang

Salary: $2500 - $2800

Job scope:

• Responsible for order processing, quotations, invoicing, and delivery arrangements
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary.
• Coordinate and monitor deliveries and inventories for customers
• Administrative tasks on an ad-hoc basis

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities

• Generate customer orders via SAP and ensure all validation checks are done
• Identify Material Availability, confirm delivery date and release sales order
• Manage and coordinate order issuing and order release
• Follow-up and support new material code creation cross-functionally
• Handle with accuracy the Order Management to achieve customer satisfaction and reduce costs by first-time-right orders
• Processing customer related payments (e.g. customer invoices, credit notes and debit notes
• Maintaining relationships with customers and daily work coordination with third party logistics service providers (3PL) and supporting his/her Manager as required.
• Review and prepare documents for LC submission for LC payment term orders
• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any
• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Prepare and submit day-to-day operations and performance reports

Job Requirements

• Possess min. 2-3 years of related working experience.
• Possess good interpersonal and communications skills.
• Driven and able to work in a fast pace work environment.
• Proficient in MS Excel and LC preparation.
• Proficient in SAP.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24973

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Responsibilities (Work Scope):

• Develop and implement SCCC’s programmes and be accountable for delivering project deliverables that are in line with established SCCC strategic priorities and programming pillars. These responsibilities include managing and monitoring the progress of projects; planning timelines and milestones to meet deadlines; allocating and monitoring project budget and expenditure; coordinating vendors, partners and project teams; calling for tenders; procuring goods and services; delegating duties and logistical arrangements; and evaluating project deliverables.
• Work closely with SCCC Operations and Corporate Communications teams, partners and vendors to ensure the effective implementation of SCCC’s programmes.
• Oversee maintenance and technical support of projects by working closely with vendors and SCCC Operations Team to project manage the various productions.
• Liaise and work effectively with local artistes, arts and cultural groups, and vendors to organise SCCC programmes.
• Ensure proper record-keeping of information, documents, data collation of participation figures, feedback and survey results for assigned projects.
• Assist with administrative tasks and other duties, such as data collation and maintaining of databases, as assigned by Director (Programmes) and Assistant Director (Programmes), SCCC.

Requirements:

• A degree in Arts Management, Humanities, Chinese Studies or Communications.
• Minimum of at least 3 years of relevant work experience in the arts or cultural sector, and/or programme and events management. Fresh graduates are also welcome to apply;
• Bilingual in English and Mandarin, with strong proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and translation of text into Mandarin;
• Has passion and strong interest in Chinese arts, culture and heritage;
• Experience in managing stakeholders would be preferred;
• Knowledge and experience in working with youths, young parents and/or seniors would be an advantage;
• Meticulous, good with details, resourceful, fast-learner, able to multi-task and handle all aspects of project/programmes management;
• Good interpersonal, as well as written and verbal communication skills;
• Good time and project management skills;
• Able to work independently and be a good team player;
• Willing to work on weekday evenings and weekends, if required, especially for our physical events such as festivals, performances, concerts, conferences, and workshops (note: Days off-in-lieu will be provided accordingly); and
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Details of the Division and Team:

The Business Product Specialist participates in the product planning and execution throughout the product lifecycle for new or existing products. The role encompasses a broad set of activities required to get the product (or set of products) to market and to support it thereafter. The Business Product Specialist participates in business case development and business analysis to identify how value is created, specific price points and analysis of market sizing / potential. The Business Product Specialist assists in gathering and prioritizing product and customer requirements to define the product vision. Collaborates with internal stakeholders to ensure revenue and customer satisfaction goals are met. Partakes in product strategy formulation to generate competitive advantage for clients and drive value creation. Conducts regular product reviews to resolve any obstacles and issues that may arise during a product’s lifecycle. Provides ongoing analysis of the product in the marketplace, articulates the needs of the market, reports competitor activity and plans development of future releases. Works to ensure the product supports the company’s overall strategy and meets legal and regulatory compliance. In the absence of a dedicated product marketing specialist, the Business Product Specialist assumes the marketing responsibilities.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Work in close cooperation with teams across the Corporate Cash Management business, such as Country Product Management, Sales and Coverage, Implementation and Services and other corporate functions covering IT, Operations, Compliance, Risk et. al. to develop the Instant Payments product offering across the region
• Assess market and regulatory drivers in a market of interest, articulate the business value to facilitate prioritization of product delivery by Business stakeholders
• Work with IT delivery and Architecture teams to articulate business and regulatory requirements and end-to-end user-journeys. Engage in technical and functional discussions to shape product design in line with the Bank's strategic roadmap for Instant payments
• A key responsibility would be to own the end-to-end payment and data flows to ensure compliance with data controls, completeness and risk management for Instant payments in APAC
• Manage product life-cycle post-delivery for incremental enhancements and changes as necessary. Ensure ongoing compliance of the Product with Deutsche Bank policies and risk profile and manage product governance through periodic Product Risk Assessment (PRA), Structured Product Reviews (SPR) and audits
• Be an Agile change agent within the Bank to push Agile product delivery
• Support the Quarterly Business Review (QBR) planning and commitment of the Instant Payments Squads and ensure delivery in line with CCM prioritization
• Influence decisions on Market Strategy, Platform Strategy, Client Engagement and implementing Innovative technology-based solutions
• Work closely with in-country business and client-facing teams to evaluate emerging client use-cases and actively support solutioning of such use-cases through the Instant Payments product suite
• Drive commercialization and profitability assessment of products in scope, and reporting the same to senior stakeholders periodically

Tribe specific tasks:

• Understand CCM Priorities and plan delivery based on available capacity to ensure the right sized delivery commitments of the dedicated Squads
• Support the Quarterly Business Review (QBR) planning and commitment of the Instant Payments Squads and ensure delivery in line with CCM prioritization
• Work on Tribe Memo and track achievements of the previous quarter
• Manage Dependencies, Risks and Issues in close interaction with the Tribe Lead

Your skills and experience:

• An ideal candidate for this role is expected to have about 5 years of product experience building payments systems of scale, with good knowledge of end-to-end Payment’s value-chain, including but not restricted to technology, operations, regulatory, compliance and risk aspects of handling Payments
• A working understanding of atleast 1-2 real-time payments schemes in the APAC region is a must
• Prior experience of working with corporate clients to implementing API-based integration with the Bank’s payment products and channels is a must
• Experience on product life-cycle management across different business areas, such as Sales, Implementation, Product Management, Ops and IT
• Experience having worked in Agile delivery setups at scale
• Capable of independent and pragmatic work style, guaranteeing high degree of solutions and delivery achievements
• A team player with good interpersonal skills and able to take initiative.
• Effective and concise communicator at all levels, both verbal and written.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.