Position Summary:

Responsibilities include ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in accordance with the specified minimum standards.

Responsibilities:

• Maximise room sales and revenue for the hotel.
• Ensure the correct operations of the switchboard to initiate a fast and efficient transferring of internal and external calls.
• Ensure a high level of customer service is consistently maintained.
• Ensure all customer communications are transferred to the central distribution point for action.
• Ensure and maintain the security of information relating to guest, customers and associates in the hotel.
• Ensure all guest requests are action speedily and in accordance with hotel procedures.
• Assisting with answering all reservation calls.
• Be familiar with all hotel emergency, fire and security procedures and execute in the required event.
• Anticipate and appreciate the needs of guests to better cater to their needs.
• Communicate any special requests by guests to the appropriate department, or otherwise seek the assistance and guidance from the Duty Manager.

Talent Profile:

• Minimum 1-2 years experience in telephone operator / a call centre environment.
• Previous experience in an international 5-star hotel call centre would be preferred.
• Minimum secondary education.
• Proficient in Opera and of the mechanics of MS Office.
• Good motivational and developmental skills.
• Creative and proactive on customer service.
• Able to work on rotating shifts, and on weekends and public holidays.
• Demonstrated commitment to teamwork.
• Exposure to multi-cultural environment.
• A pleasant and friendly personality.

• Singapore Based (Gul Crescent - Company Transport @ Chinese Garden, Lakeside, Boon Lay)
• Monday to Friday: 8.15am - 5.45pm
• Diploma in electrical and electronic or mechatronics engineering; min 3 yrs experience
• Career Progression Opportunities

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Consumer Products (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – and experiences that can be found around the world, including on the Disney Store e-commerce platform and at Disney Parks, local and international retailers, as well as Disney Store locations globally. The business is home to world-class teams of product, licensing and retail experts, artists and storytellers, and technologists who inspire imaginations around the world.

The Assistant Manager, Operations will play a pivotal role in the success of Disney Stores APAC by driving operational efficiency and effectiveness. This position will oversee the management of 3PL Warehouses and the Last Mile function across the broader APAC region, ensuring seamless execution of logistics and fulfillment processes

Responsibilities:

Operations

Vendor Management

• Define and monitor SLAs for third-party vendors, including DCs and Last Mile providers.
• Ensure flawless execution of SLAs, guaranteeing accurate and timely fulfillment of Disney Store orders.

Warehouse Operations

• Manage the local 3PL relationship, supervising warehouse activities to ensure safe and efficient operations, covering stock receiving, putaway, replenishment, picking, packing, dispatch, and returns.
• Plan and oversee daily workflows, resource allocation, and warehouse capacity to meet operational targets.

Logistics and Inventory Management

• Collaborate with Buying, Product, and Marketing teams to ensure timely goods receipt for new product launches and promotions.
• Partner with 3PL to optimize inventory control systems, conduct cycle counts, and manage stock categorization (slow, medium, fast-moving items) for space optimization.
• Conduct audits, physical inventory checks, and quality control measures to maintain accuracy and meet quality criteria.

Process Improvement

• Lead initiatives with 3PL and Last Mile Providers to achieve cost optimization and enhance service quality.
• Support operational reporting/scorecards to track performance and identify improvement opportunities.

Administrative Support

• Manage procurement, purchase orders, and consumables to support smooth operations.
• Validate vendor billing accuracy and process payments promptly.
• Maintain up-to-date Vendor Manuals and Standard Operating Procedures (SOPs).

Compliance and Safety

• Ensure operations adhere to statutory requirements and company policies, maintaining a safe, clean, and healthy work environment.

​Collaboration

• Communicate effectively at all levels internally and externally.
• Partner with Buying, Planning, and Sourcing teams to optimize inventory flow and address guest or 3PL product quality concerns.
• Work with Digital and Guest Service teams to enhance guest experiences, including recommendations for checkout, returns, and complaint resolution.
• Collaborate with Marketing to implement packaging, delivery standards, and promotional initiatives that exceed guest expectations.
• Work with Global Operations on inventory balancing and variance investigations.
• Influence stakeholders to improve inventory turnover and resolve aged or excess inventory issues.

Drive Commercial Outcomes

• Efficiently manage end-to-end operations of Singapore and Australia DCs, including shipment receipts, order scheduling, picking, inventory, fulfillment, and returns.
• Benchmark externally and optimize vendor negotiations, contracts, and performance with support from Procurement and Legal teams.
• Track and analyze operational data to identify opportunities and implement solutions with internal and external stakeholders.

Requirements:

• Minimum 3 years of experience in warehouse/inventory management or a similar role, preferably in eCommerce, omnichannel, or FMCG sectors.
• Knowledgeable in logistics, including carriers, shipping policies, and procedures.
• Experienced in setting up distribution centers, inventory management systems, and logistics workflows.
• Background in project management within an omnichannel or FMCG environment.
• Skilled in interpreting policies and procedures, providing implementation guidance, and identifying improvement areas.
• Proven ability to manage multiple tasks and pivot priorities under tight deadlines.
• Highly adaptable, proactive, and a self-starter who thrives in a fast-paced environment.
• Strong interpersonal, communication, critical thinking, and problem-solving skills.
• Demonstrates ownership, accountability, and innovative problem-solving capabilities.
• Effective collaborator in dynamic and evolving settings.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Duration: 1 year

Location: One north

Working Hours: Monday - Thurs 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities:

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements:

• Experience in the operational administration of companies
• At least 5 years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities:

• Data entry for submission of documents

• Ensuring the accuracy and reliability of sales data

• Recording figures and updating progress of insurance applications

• Managing client data by using CRM and ERP systems

• Following up and supporting in clearance of outstanding underwriting requirements

• Approving applications according to internal and external processes and systems

• Supporting any administration needs of the department in case management and documentation

• Maintaining insurance product library, Fact Find Form and Commission Rebate Calculator

• Involved in sales campaigns and liaise with the various stakeholders to ensure that these campaigns are successfully launched, tracked and fulfilled

• Involved in the improvements and enhancements of existing systems and processes

• Maintaining and updating department processes and work flows

• Assisting in ad-hoc projects and tasks assigned

Key Experience:

· Competent with Microsoft Office Applications

· Good knowledge of insurance fundamentals

· Meticulous and attentive to details

· Self-driven and pro-active to work independently

· Highly adaptable to dynamic work environment and embrace new changes

· Ability to work under tight timeline

· High level of integrity and takes accountability of work

Education:

· Preferably a Diploma in Business Administration or related field

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Fraud Operations Lead you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.

The Role Responsibility:

1. Strategy Development:

· Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite

· Stay informed about industry trends, emerging fraud threats, and regulatory changes.

· Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.

2. Leadership and Team Management:

· Lead and manage the fraud operations team, including hiring, training, and performance evaluations.

· Foster a culture of risk awareness and continuous improvement within the team.

3. Fraud Detection and Prevention:

· Oversee the implementation of fraud detection systems and technologies including rule management

· Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.

4. Policy Development:

· Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

· Periodically review and update policies based on new threats and changes in the regulatory landscape.

5. Collaboration:

· Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.

· Work with law enforcement and external agencies to address and investigate fraud incidents.

6. Reporting and Analytics:

· Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.

· Utilise data analytics to improve decision-making and enhance operational efficiency

7. Customer Awareness:

· Work with Product team to develop programs to improve customer awareness on fraud and scams

Role Specific Technical Competencies:

Skill

Target proficiency level

Data analysis tools and fraud detection tools

Advanced

Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)

Advanced

Decision-making

Advanced

Our Ideal Candidate:

· 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.

· Strong understanding of fraud detection technologies and methodologies.

· Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud

· Excellent analytical, organizational, and leadership skills.

· Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

· Appetite for continuously improving and streamlining processes and the way we work.

· Self-motivated, delivery focussed and able to work well under tight timelines and pressure.

· Able to thrive in a VUCA (volatile, uncertain, complex and ambiguous) environment typical of fast growth startups

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

• Location: Queentowns/Redhill
• Salary: $2500 - $3200
• Working Hours: 8am - 5.30pm

Job Duties:

• Manage logistics, including scheduling, room reservations (if applicable), and coordinating security arrangements.
• Provide timely updates to participants regarding class schedules, venues, and any changes to course dates.
• Assist in the preparation and distribution of essential materials, such as course materials, reports, attendance lists, and post-course survey links.
• Oversee the administration and compilation of end-of-course feedback.
• Serve as the main point of contact for trainers, vendors, and participants to ensure the smooth execution of courses.
• Keep the relevant authorities informed of upcoming courses.
• Ensure prompt invoicing and payment to trainers and vendors.
• Maintain up-to-date attendance records on the authority's platform.
• Additional responsibilities include, but are not limited to, proper e-filing of documents for audit purposes and managing ad-hoc projects.

Requirements:

• Singaporean only
• Diploma and above
• Open to entry-level candidates, adaptable and flexible.
• Capable of providing insightful analysis based on post-course survey feedback.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with a keen eye for accuracy.
• Able to work independently while also being a collaborative team player.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance

Amazon is seeking an experienced Operations Launch Program Manager (PM) with expertise in last mile operations to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Last Mile systems and technology (AMZL experience desirable) and assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of last mile functions for successful launch
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Last Mile technology experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is seeking an experienced PM to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Supply Chain systems and technology and an experience project coordinator that assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of all operational functions for successful launch
• E2E network design and supply chain system launches, including overseeing prioritization efforts and P0/P1 requirements
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in supply chain systems, tools and network design

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Develop and implement a company-wide strategy aligned with long-term goals.
• Communicate complex data analysis results through clear data visualization, reports, and presentations with key stakeholders.
• Create data-driven strategies to drive growth across funnels, including user acquisition, activation and reactivation.
• Identify critical user behaviours and evaluate the financial impacts of business activities.
• Conduct research on industry benchmarks, competitor analysis, and market dynamics to provide insights for developing long-term business strategies.
• Operate in an agile work environment, pivoting quickly and navigating ambiguity to drive business results.
• Manage unplanned and urgent operational tasks as they arise, ensuring smooth day-to-day operations.
• Collaborate with cross-functional teams, including Operations, Marketing, and Product, to align strategic objectives and ensure cohesive execution.
• Lead continuous improvement efforts by developing performance metrics, tracking progress, and optimizing strategic decisions and operations.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in Business, Economics, Statistics, Data Science, or a related field.
• At least 3 years in a business strategy or management consulting role, with experience and expertise in data analytics.
• Proficient in programming or data query languages such as SQL, R, or similar.
• Proficient in Microsoft Excel, PowerPoint, etc.
• Strong verbal and written communication skills can explain complex concepts to various stakeholders.

Work conditions

• Highly competitive salary.
• Group Medical & Dental Insurance for all employees and their dependents.
• Meal Allowance during work hours.

Key Requirements:

1) Can effectively reduce operational risks.

2) Good knowledge of AML/TFC.

3) Proficient in SWIFT, MEPS+, CTS, and IBG operations.

4) Understanding of SWIFT and familiarity with international payment conventions & practices.

5) Comprehensive understanding of operational policies and procedures.

6) Good interpersonal communication skills.

7) At least 3-5 years of experience in Remittance/Payment operations.

Responsibilities:

1) Process daily transactions involving Time Deposits, Cross-Border Remittances, Interbank Transfers, MEPS+, and Internal Fund Transfers, Foreign Exchange, Cheque, GIRO, including conducting initial level Anti-Money Laundering (AML) checks.

2) Take part in industry testing for CTS and G3.

3) Handle inquiries from various departments or correspondent banks.

4) Account maintenance, account opening and offer support throughout the client onboarding process.

5) Participate in tasks related to Know Your Customer (KYC).

6) Data management.

7) Perform any other tasks that are assigned by the Department Head.

OVERALL JOB PURPOSE

• Provide service or/& assistance to guests to ensure that their visit to Singapore Flyer is pleasant & memorable.

DUTIES & RESPONSIBILITIES

• Meet-and-Greet guests and assist them in any way possible to make their visit a memorable one;
• Perform static duties such as guiding guests to purchase tickets; to the entry turnstile and to boarding for their flights;
• Ensure guests adhere to the safety requirements; be firm but polite;
• Checking tickets at entry point before admission;
• Coordinate the boarding of VIPs, Private Capsule guests , PSD guests, etc;
• Ensure the security is maintained at restricted access points;
• Crowd control: ensure proper queue system;
• Rotating shift work is required;
• Any other duties as assigned by superiors.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• N’ Levels and above
• Some customer service experience required
• Good communication & interpersonal skills
• Customer-oriented with a pleasant & outgoing disposition

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

About Us:

We are a leading Singapore based multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. We are seeking an additional operational associate with a technical background to support us in growing from a small to a medium-sized enterprise and as we implement a new efficiency enhancing software. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Maintain client positions:

• Booking daily traded and non-traded positions for our clients within our portfolio management system.
• Ensure prices of positions are implemented for client investment holdings on a timely and accurate basis.
• Perform daily and weekly reconciliations of our system to bank statements.
• Liaise with banks and investment funds to verify documentation and data.
• Liaise with the Investment team to maintain data integrity of the system.

Produce client investment reports:

• Prepare accurate and timely reporting of client holdings across both public and private market positions as well as for the whole portfolio.
• Be the centre of competence and owner of your client report – responsible for proactively addressing all related questions.

Analyze investment positions using analytical tools such as PowerBI and Artificial Intelligence:

• Use data in the system to analyze asset allocation, drivers of investment performance and projections of cashflows which can be reflected in client reporting.
• Build customized reports and dashboards in our new software system that clients can use to understand the performance of underlying investment holdings and of the whole portfolio.
• Help to design repeatable AI prompts and then leverage these prompts on our internal data to improve the efficiency of operational work.

Support in trade and fund subscriptions:

• Resolve trade settlement issues with banks in a timely manner.
• Organise and manage filing of subscription documents and investment contracts.

Required Qualifications

• Bachelor’s Degree – in a quantitative field is a plus
• At least 1 year(s) of working experience in the related field is required for this position, ideally within wealth management, private banking, or family office environments.
• Strong proficiency in Microsoft Office Excel and Microsoft PowerBI
• Familiarity with generating useful prompts for AI is a plus
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
• Strong organizational skills and a commitment to operational excellence, with an eye for process improvement and risk management.
• Technologically savy. Understanding of digital architecture, software platforms and their implementation is a plus.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

Exposure to the investment world across asset classes ranging from public equities to private credit to alternative assets such as fine wine.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Partnering with a reputable bank, we are currently sourcing for an AML Operations Lead at an SVP level for their retail banking business. The incumbent will be tasked to ensure operational effectiveness and control within the AML function.

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​RESPONSIBILITIES:

• The incumbent will be responsible in continuously evaluates current processes to identify opportunities for improving effectiveness and efficiency, ensuring clear communication and successful execution of strategies.
• You will take the lead in working with key stakeholders to develop a clear vision and long-term strategy that proactively responds to industry, company, and regulatory changes.

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REQUIREMENTS:

To be qualified for this position,

• Strong experience in driving operational excellence and managing banking operations
• Min. 10 years experience in anti-money laundering and banking operations
• Strong domain knowledge in AML and Sanctions (other Fin. Crime risks are a plus)
• Strong knowledge of the latest financial crime investigation processes and methods

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Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

Job Overview

This role is responsible for overseeing and managing the full spectrum of duties required to support cargo deals within RPT operations. The individual will monitor and coordinate all operational aspects, ensuring the smooth execution of shipments by liaising with agents, vessel masters, inspectors, and brokers.

Responsibilities

• Provide & monitor full spectrum of duties to support cargo deals in RPT operations.
• Provide and monitor the entire operations through liaising with agents, masters, inspectors & vessel brokers to ensure all shipments run smoothly.
• Prepare all relevant documentary instructions to various counterparties and all relevant inspection instructions to various inspectors.
• Maintain operational optimization to add value to trading strategy and maximize profits and minimize losses or costs.
• Calculate any laytime and demurrage incurred.
• Check and update the operations data in the system for analysis, decision making and reporting.
• Ensure operational, contractual and credit risk are in compliance with Company and HQ guidelines.
• Any other duties as assigned.

Requirements

• Degree in Business, Engineering, Maritime or equivalent
• At least 1-2 years of relevant experience in operations
• Possess good planning and organizing skills
• Possess good communication able to work independently as well as in a team

Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information to:

Email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Personal Data Protection

In submitting your personal data and/or resume, you shall be deemed to consent to us collecting, using and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to the PetroChina Group of Companies (which includes PetroChina International (Singapore) Pte. Ltd., Singapore Petroleum Company Limited) for this purpose.

Established in 2005, Gordian Capital is Asia’s oldest, largest, institutional fund platform, currently managing in excess of USD$14bn across a number of funds and expanding at a brisk pace. In Singapore, we hold a Capital Markets Services License, are licensed with US SEC as a RIA and are licensed/registered with CSRC (China), FSA (Japan), SEBI (India) and ASIC (Australia) Our Fund Platform provides a regulated, physical and operational infrastructure for experienced investment professionals who wish to be based in Singapore, Tokyo or Hong Kong and focus on their skill set – research, asset selection and portfolio construction, whilst Gordian Capital handles fund establishment, tax, regulatory matters, compliance, middle and back office, investor relations and risk management We create and operate a variety of structures including hedge funds, long only absolute return funds, private equity, venture capital, real estate and private credit as well as special purpose vehicles, fund of funds and segregated portfolios. In order to meet the growing demand that we are experiencing, we are looking for operations people with initiative, who have experience in the alternatives business and are interested in growing with our company

The candidate will provide operational middle and back-office support including daily fund operations, trade settlement and business-related needs. The candidate will have opportunities to both learn and expand their knowledge of the operations workflow for hedge funds across different strategies, managed accounts and long only funds. This candidate reports to the Head of Operations – Public Markets.

· Involvement in the project management of fund/managed account launches

· Daily operational duties

· Trade reconciliation

· Calculation of internal daily NAV estimates

· Interaction with a wide range of service providers including but not limited to Prime Brokers, Custodians, Trustees, Executing Brokers, Fund Administrators

· Monitoring & performing monthly or intra month hedging

· Assisting auditors in the preparation of annual Financial Statements

· Performing KYC compliance checks & AML checks

· Preparation of newsletters for investors

· Ad-hoc duties including assisting in the preparation of marketing materials and short-term projects

Requirements

- Willing to work in accordance to the Japanese calendar

- Working hours are Mon – Fri 7am to 4.30pm

- Relevant studies, for example: accounting, finance, statistics, and or business

- Experience in trade execution, helpful

- Excellent analytical skills

- Ability to multi-task & work under pressure

- Detail-oriented, organized, meticulous and number savvy

- Strong work ethic and professional habits

- MS Office skills (especially Excel)

- Knowledge in VBA (preferred)

- Self-starter / Self-learner

- Works well in a small team and good team player

• Singapore Based (Tuas)
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances + Transport Allowance
• Joining Bonus
• Bachelor in Chemical Engineering; Min 1 years of process industry experience
• Career Progression Opportunities

Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996