Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

• Conduct interviews with selected members of public
• Handle all enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Japanese Speaking) - TK

A MNC company is now looking for Customer Service Representative (Japanese Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Japanese Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first-call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after-call administration work
• Use customer service and sales skills to optimize customer satisfaction with each customer contact
• Maximise opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services

Requirement:

• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to work in a fast-paced and demanding environment
• Able to commit to the daily scheduled hours (either 9.00 am – 1.00 pm OR 10.30 am - 2.30 pm)
• Required to work 5 days a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full-day training (12-15 working days). - Training days are fully payable
• Banking experience will be an advantage

Other

• Salary up to S$2,500
• Annual Leave: 14 days
• Medical Leave: 14 days
• Outpatient and Insurance provided

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Key Highlight

• Position: Construction Project Manager (Project Based)
• Project: Marine Construction
• Project Location at East Singapore (Naval Site)
• Salary Package: $8,000 - $12,000 + Bonus
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

• At least Degree in Civil & Engineering or equivalent is a must for this post.
• Registered engineer under BCA Singapore
• Min 8 years of working experience as Construction Manager or Project Manager.
• Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preferred.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Regulatory Intelligence, Safety, and Compliance (RISC) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. RISC seek to deliver on the above mandate, while placing emphasis on improving the experience for Amazon’s Selling Partners for the products they sell via Amazon.

This job role will be based within the rapidly expanding Artifact Lifecycle team, which forms a key pillar of the overall RISC organization. Artifact Lifecycle has a mission to protect the health of associates, customers and supply chain partners by creating innovative solutions to obtain product Artifacts (documents, data sheets, lab reports, product images etc), for Compliance Evaluation, Classification, Storage decisions across the catalogue. Artifact Lifecycle owns the end-to-end strategy to ensure we provide the best possible service for Selling Partners that want to sell safe and compliant products.

The Sr. Risk Manager will be responsible for coordinating and building out business requirements for new, disruptive tech functionalities for external Selling Partners with the overall aim of helping worldwide Selling Partners to become and remain compliant in an efficient and scalable way. The candidate will work closely with Tech, Product, Legal, Selling Partner Experience (SPX), Storage, Supply chain and Business teams to build out internal technical capabilities that are required to scale processes and tech solutions into new marketplaces across the globe, they will also assist supporting the on-going operations of the Artifact Lifecycle program, reporting on various KPI metrics. Finally, the candidate will be an active contributor to broader RISC strategy and roadmap discussions, with the opportunity to partake in key workflows with Snr Management.

Key job responsibilities

• Work on an initiative to collect the requirements / use cases for automation of artifact review processes (artifacts are documents, images used to make to determine if a product is safe / compliant for sale)
• Work with our compliance operations teams, and compliance program owners to understand how we determine what artifact processes exist manually today (e.g. what information is extracted, what information is used to decide if it valid or not)
• Collate these use cases into requirements and share them with tech
• Develop internal metrics to determine the effort / cost of existing operations work, and opportunity to automate.
• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various WW teams
• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates

Basic qualifications

• Knowledge of Microsoft Office products and applications at an advanced level
• Experience in compliance, audit or risk management
• Bachelor's degree or equivalent
• 6+ years of experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
• Experience working with Product teams to implement scalable technical solutions.
• Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
• Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
• Ability to design processes that start with the customer and work backward.
• Experience with root cause analysis and process design.
• Strong delivery record.

Preferred qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Key Highlight

• Position: Construction Project Manager (Project Based)
• Project: Marine Construction
• Project Location at East Singapore (Naval Site)
• Salary Package: $8,000 - $12,000 + Bonus
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

• At least Degree in Civil & Engineering or equivalent is a must for this post.
• Registered engineer under BCA Singapore
• Min 8 years of working experience as Construction Manager or Project Manager.
• Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preferred.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description

• Industry/ Organization Type: F&B

• Position Title: Outlet manager & Chef/ Chain Outlet Manager and Chef

• Working Location: 3 alternative locations

• Working Hours: 6 Days a week, 10.30 am-10 pm, Weekly once off

• Salary Package: SG$6800-8200

• Duration: Permanent Role

Key Responsibilities

• Complete responsibility for outlet

• Order collection and POS system management

• Food production as per provided SOP

• Ensuring every SOP is exactly followed by outlet team

• Online order execution as per instruction

• Inventory management

• Cash management and detailed sales reporting

• Event execution, as per demand

• Staff management for outlet

• Maintain all equipment at outlet at top condition

• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.

• Any other ad hoc duties required

Candidate must have

• Complete familiarity with Indian cuisine and spices.

• Graduate degree

• 2-6 years’ experience in an Indian F&B set up

• Willingness to work 6 days a week, 10.30 am-10 pm, with scheduled breaks in the day

• Competence with MS Office

• Competent with budgeting and basic accounting

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Leads the commercial and organizational development of category strategy for global footprint to optimize value and deliver lowest total delivered cost.

Leverages technical expertise and cross-functional and cross-regional influence to drive the timely resolution of supply base issues, ensuring business continuity.

Accountable for development and execution of negotiation strategies to meet financial and other performance goals of the organization

Category Strategy: Leads the development of category strategy for global footprint to optimize value and deliver lowest TDC. Accountable for development and execution of negotiation strategies to meet financial and other performance goals of the organization.

Supplier Relationship Management: Partners with Procurement Director on supply base segmentation. Develops strategic business partnerships with selected suppliers.

Organizational & Operational Excellence: Makes day to day decisions related to the category in support of overall global strategy to ensure business continuity and appropriate level of stakeholder engagement.

Cross-Functional Collaboration/Stakeholder Management: Serves as primary point of contact for internal cross-functional and cross-regional leadership to resolve supply base and other procurement issues.

Building Organizational Capability: Seeks out new opportunities for application of 7-Step Strategic Sourcing Process and Enhanced Sourcing Tools to drive savings opportunities.

Supports team's achievement of learning goals. Informal people leadership - provides guidance, coaching related to effectively managing stakeholders, as a vital component to ensuring effectiveness/credibility of globalized organization structure.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The success of TikTok's data business model hinges on the supply of a large volume of high quality labeled data that will grow exponentially as our business scales up. However, the current cost of data labeling is excessively high. The Data Solutions team is built to understand data strategically at scale for all Global Business Solution (GBS) business needs. Data Solutions Team uses quantitative and qualitative data to guide and uncover insights, turning our findings into real products to power exponential growth. Data Solutions Team responsibility includes infrastructure construction, recognition capabilities management, global labeling delivery management.

Join our team as a visionary trailblazer to build your dream game platform that will captivate users and revolutionize knowledge exploration for AI.

Key Responsibilities:

1. Build and Design Gamified Labeling Platform:

- Shape engagement between labellers and the business by leveraging gaming/gamification experience to build an engaging platform that will enhance user motivation and productivity.

- Use predictive models to identify designs and features that will motivate and incentivize users.

2. Experimental Design:

- Systematically plan experiments, ensuring that data collected can be analyzed to draw valid and objective conclusions on newly developed features.

- Utilize A/B testing and other experimental methods to evaluate the impact of gamification features.

3. Engagement Metrics:

- Lead the development, implementation, and monitoring of KPIs related to user engagement and gamification efficacy, ensuring continuous improvement.

- Observe user behavior data and iterate on gamification features based on analyzed insights to enhance engagement.

4. Game Development & Programming Leadership:

- Provide technical leadership in the development and implementation of gamification features, drawing on your experience as a game programmer.

- Innovate and push the boundaries of gamified solutions, staying current with industry trends and best practices.

5. Collaboration:

- Work closely with cross-functional teams, including developers, designers, and product managers, to ensure the seamless integration of gamification features.

Qualifications

1. Bachelor’s or Master’s degree in Mathematics, Engineering Graphic Design or a related field;

2. Proven experience in product management roles within the gaming or gamification industry;

3. Experience leading end-to-end product development, from conceptualization to rollout;

4. Strong background in implementing and iterating on product features based on user feedback and data analysis.

Preferred:

1. Familiarity with statistical and data analysis tools (e.g., SQL, Python, R) is a plus;

2. Proficiency in using product management software and tools (e.g., JIRA, Trello, Asana);

3. Understanding of game mechanics and user engagement metrics;

4. Strong ability to analyze complex data sets and derive actionable insights;

5. Visionary thinker capable of leveraging gamification to enhance user engagement and overall product experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.

Interdepartmental Coordination

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics

• Generate PnL reports and manage fund deployment.

Critical Task Handling

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

Duration: IMMEDIATE till May 2025

Location: PLQ

Responsibilities

• Conduct ground check for bus shelters advertising panels.
• Prepare documents for submission to authorities.
• Liaise with authorities on requirements for submission.
• Provide operational assistance to the team when required.
• Support the business and operations on related administrative processes and procedures based on company policies.

Requirements

• Min. 'O' levels
• Possess relevant experience in admin work is preferred.
• Strong interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10445

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.

To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at www.clarksons.com

Division Overview

Clarksons offers unrivalled coverage of the Sale & Purchase market. Whether you’re looking to sell and buy ships, contract new buildings or arrange recycling, we lead the sector with the scope and scale of our operations and a reputation for delivering impartial advice, adding value and providing validation to support your decision-making. We draw on the synergies of the Clarksons Group to optimise our Sale & Purchase services. Backed by Clarksons Research, we have access to rich market intelligence in-house to help inform decision-making.

What you will be doing

• Support the S&P brokers by doing Sale & Purchase (S&P) Operations work
• Structure and manage contracts for S&P desk
• Handle invoicing and commission agreements
• Liaise with buyers/sellers or brokers referencing post fixture documents
• Understand the S&P desk’s core client requirements’ and support the broking team when managing clients
• Manage market information from various sources and update the desk database
• Oversee/manage administration work for the S&P desk including coordination of desk operations
• Manage travel, hotel and flight arrangements for the S&P team
• Manage the diary and meetings for the Managing Director of the Singapore office and Managing Director of S&P

What we are looking for

• At least 10 years’ secretarial experience supporting senior management
• Excellent verbal and written communication skills in English
• Strong team player who can work collaboratively with the S&P brokers
• A flexible and positive attitude
• Able to deliver results and provide excellent service to our clients
• Able to build a strong working relationship with our Singapore and overseas colleagues
• Excellent organisational and time management skills
• Able to prioritise tasks and meet tight deadlines
• Excellent attention to detail
• Polite and friendly telephone manner
• Confident and able to work well under pressure
• Able to multi-task
• Able to produce accurate and high-quality work
• Highly proficient in Microsoft Office tools
• Knowledge or familiarity with Microsoft Power BI would be a plus
• Flexible about working hours
• Previous exposure to S&P and shipping operations would be an advantage

Job Description:

• Play a key role in capital raising, determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

The Director, Human Resources, Operations and Openings - South East Asia is responsible for building a world-class workforce by ensuring leaders drive high team engagement through effective recruitment, succession planning, talent management, learning and development, performance management, compensation and benefits, and employee relations. You will provide regional HR leadership and services, partnering closely with the regional opening, operations, and local market leadership teams.

Reporting to the Senior Director of Human Resources, you will oversee HR operations for select SEA countries, including leading the HR team and advising General Managers on strategic HR matters. Additionally, you will be responsible for hotel openings and conversion executions across the region.

What will I be doing?
As the Director, Human Resources, Operations and Openings - South East Asia, you will be responsible for performing the following tasks to the highest standards:

HR Openings /Conversion
Lead all human resources activities for new hotel openings, ensuring smooth operations and a strong, engaged workforce from pre-opening through stabilization.

Pre-Opening HR Strategy and Planning

• Develop and implement the HR pre-opening roadmap, including recruitment, onboarding, and training for all hotel staff.
• Partner with the regional leadership team to establish the organizational structure, manning, pre-opening budget, compensation, and benefits structure in line with market standards.
• Lead workforce planning to ensure the right talent is in place before the hotel's opening.
• Act as the primary contact for new owners on opening expenditure, forecasting, and matters about opening budget.
• Collaborate closely with all internal departments to contribute to the successful new openings/transitions, including AD&C, IT, Sales & Revenue, Quality Assurance, and Brand.
• Participate and contribute to operation reviews/feasibility analysis on potential new sites.
• Collaborate with the relevant teams to conduct an initial market study and provide market assessment reports, and work with Regional HR teams to leverage market-specific benefits and compensation data.

Recruitment and Onboarding

• Work with the APAC Workforce Planning Manager to identify internal talents for 4D, including sourcing, screening, and selecting candidates.
• Oversee the onboarding process to ensure new hires are well-integrated into the hotel's culture and operations.
• Ensure compliance with labor laws and company policies throughout the recruitment process.
• Work with the APAC Recruitment team to co-create and activate necessary recruitment marketing campaigns to help drive recruitment for critical hotels/markets.

Employee Relations and Compliance

• Work with hotel DHR to establish a robust employee relations framework to foster a positive working environment.
• Implement policies and procedures that comply with local labor laws and company standards.
• Address any pre-opening HR issues, including conflict resolution and legal compliance.

Learning and Development

• Collaborate with the respective CoEs and brand training team on the development of critical talent development and training programs that drive the onboarding of new GMs and 4Ds.
• Support the hotel DHR in leading training programs to prepare the hotel team for the opening, including customer service, operations, and safety protocols.
• Ensure ongoing learning and development opportunities support team growth and retention post-opening.

HR Operations and Systems

• Guide the hotel DHR in setting up HR systems, including payroll, benefits administration, and employee records.
• Manage pre-opening HR budgets and resources, ensuring cost-effective solutions.

Post-Opening HR Support

• Provide ongoing HR leadership post-opening to stabilize operations and support the General Manager and leadership team.
  Ensure the implementation of performance management processes and ongoing HR support for hotel staff.

HR Operations Support

• Partner with operations to lead HR programs and services across South East Asia.
• Provide leadership and consultation to local market leaders, fostering innovative and high-impact HR processes.
• Drive local market talent strategy, resourcing plans, and HR objectives, ensuring team and management buy-in.
• Ensure Hilton’s brand message and value proposition are communicated to all team members.
• Manage HR-related legal and reputational risks in select SEA countries (disciplinary actions, employment law compliance, etc.).
• Responsible for activation of onboarding and culture playbook in the hotels to establish a strong Hilton culture of inclusive, wellness, growth, and purpose
• Administer corporate salary and incentive programs in designated countries.
• Lead and coach the HR teams in selected countries, ensuring they have functional and commercial success skills.
• Ensure hotel operations adhere to HR policies and practices, including team member relations, performance management, training, compensation, and team member well-being.

What are we looking for?
A Director, Human Resources, Operations and Openings - South East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor's Degree or equivalent practical experience
• At least 10 years of relevant experience and at least 5 years in a multi-unit leadership role
• Experience working for a leading hospitality firm and with diverse cultural groups.
• Proven experience as an HR leader, preferably in hotel openings or similar projects.
• A natural change agent and champion for diversity, equity, and inclusion
• High level of coaching and mentoring skills
• Strong interpersonal communication skills to positively influence Hilton’s partners and communicate effectively at all levels.
• Demonstrated personal and professional integrity.

What will it be like to work for Hilton?

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!