About iNova
iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for a Group Technical Operations Manager to join our Technical Operations team in Singapore on a 2 years’ contract basis. Reporting to the Group Technical Director, the position assumes responsibility for technical and product development areas including:

• Providing Technical Support and guidance in Product Development, Technical Transfer, & Life cycle Management projects, and support new product introduction into ANZ, South Africa, Asia Pacific region or as required by the business.
• Supporting EMO Directors by leading product and EMO operations due diligence activities, as needed
• Providing technical input in operations improvement projects, NPD and line extensions projects.
• Providing EMOs with cGMP expectations with regard to development and manufacturing validation activities.
• Ensuring that all validation activities are carried out in time with EMO’s and review and approve documents related to validation activities, including protocols and final reports.
• Troubleshooting technical problems encountered by various EMO's.
• Support the Packaging team and Marketing team with packaging selection.Supporting the preparation of CMC technical aspects of regulatory registration files for cosmetics, listed products and registered products.
  Actively communicate with Supply Chain, Marketing and QA regarding product technical issues and resolve with EMO’s.
  

Key accountabilities and performance indicators include:

Provide Technical leadership in support of initiatives and relationships managed by the External Manufacturing Directors.

• Satisfactory delivery of support services to the External Manufacturing Directors on a project by project basis.

Support & partner Regulatory Affairs in all Technical aspects of regulatory product registration process (AUST L , AUST R, others ).

• Support preparation / review of Common Technical Document (eCTD) or Technical File in accordance with project timelines.
• Coordinate responses to all technical queries from regulatory agencies

Lead in the technical investigation of annual stability Out of Specification (OOS) investigation in collaboration.

• Provide technical input and review proposed CAPAs.

Technical support for new product and other projects in iNova Business region (iGate).

• Key member of the project teams responsible for establishing and delivering technical elements of NPD projects in line with agreed timing.
• Identifying technical risks associated with NPD projects and developing mitigations plans to resolve.
• Reviewing validation protocols & reports and providing expertise to EMO.

Project Team membership (iGate).

• Participate as a team member in multi-functional matrix based NPD project teams where appointed.
• Demonstrate effective project management skills through the delivery of project deliverables in accordance with project timelines.

Technical transfer of products to EMOs.

• Write product summary for site variation and get approval from all product shareholders.
• Review and approve documents related to technical transfer and validation activities.
• Maintain project management timelines and deliver fit for purpose products.
• Provide Technical Support to the EMO’s; troubleshoot any technical problems encountered by EMO.

Ensure all relevant local Technical SOPs are reviewed regularly and up to date and consistent with current standards.

• All SOPs current and reviewed regularly.
  

About You

To be successful in this role, you will possess the following experience, qualifications and competencies:

• Minimum requirement is a post -graduate qualification (MSc or equivalent) in chemistry, pharmacy or a related discipline.
• Minimum 10 years in the pharmaceutical or cosmetic industries.
• Good understanding of GMP and Quality Management System (QMS).
• Demonstrated ability and understanding of project-based work.
• Regulatory affairs knowledge and successful interactions with regulatory agencies would be advantageous.
• Strong planning and organisational skill.
• The incumbent must be an exceptional problem solver, with structured and logical approach to work.
• A blend of quality / technical knowledge and experience and the ability to articulate these needs and their solutions, at all levels of the organisation.
• Strong communication skills, both verbal and written, and the ability to use those skills to effectively communicate and collaborate with different levels and departments within the organisation.
• The ability to assess risks and shape decisions.
• Negotiation skills to ensure satisfactory outcomes within and outside the organisation.
• Able to multi-task and make things happen with a sense of urgency.
• A positive outlook and a desire for results are essential qualities.

Personal attributes desired includes:

• High level of attention to detail.
• Ability to sustain a high workload.
• Team player.
• Logical and clear thinking.
• Decisive with a keen sense of urgency.

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

The incumbent will

• Perform daily reconciliations to balance our cash and positions against prime brokers.
• Process the incoming corporate actions events to reflect correctly for our clients and clearer accounts
• Handle our cash collateral management processes with our prime brokers per ISDA/CSA. Ensure we meet the regulatory requirements for our Segregated funds.
• Manage, supervise and monitoring smooth flow of daily transactions. Investigate and respond any enquiries from clients, external parties and other internal departments
• Constantly improving and reviewing our workflows efficiency.
• Ensure accuracy and stay meticulous in daily processing of records and updates.
• Ensure clear communication to internal/external customers’ queries
• To take immediate ownership and respond accordingly should there be any complaints. To quickly escalate to Superior for review and rectifications.
• Monitoring and reviewing of daily exceptional reports
• Provide constructive feedback and suggestion to increase productivity and efficiency
• Support and assists Superiors on daily issues
• Work closely with other departments

Job Requirements

• To thrive and be successful in this role, you must have / be:
• Bachelor’s degree holder.
• A dynamic and spontaneous individual who is passionate about Trading lifecycle-operational support.
• 2-3 years working experiences in Financial Markets Operations, preferably in OTC Derivatives.
• Meticulous and with good organizational and analytical skills
• Ability to work independently and display strong initiative and resourceful
• Team player with good interpersonal, written and verbal communications skills
• Well verse with Microsoft Office, specifically in Excel
• Process-oriented and able to work well under pressure in a fast-paced environment.
• Must be flexible to work early hours or after hours due to need to have cover post trade processing cycle

Assists the Operations Manager in the overall management of the Building Services & Tenant Management (BSTM) operations of One Raffles Place to surpass Grade A office building standards.

Responsibilities:

• Assists to develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Assists to develop policies to improve operational efficiency and productivity.
• Assists to develop and improve SOPs and departmental BCP.
• Assists to ensure effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Assists to review contracts' specifications to ensure cost effectiveness and competitiveness.
• Assists to manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
• Assists to liaise with government authorities and consultants on regulatory requirements.
• Assists to ensure compliance with building and statutory requirements/regulations.
• Assists to ensure safety and health procedures are in place according to WSH Act and other prevailing laws/regulations.
• Assists to prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
• Assists to prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
• Assists to prepare and draft approval papers for OPEX/CAPEX requests.
• Assists to manage service providers and their processes that support the core business of the organization.
• Assists to manage the work quality of service providers and ensure a high standard of maintenance, operational efficiency of the buildings is achieved at the agreed service levels.
• Administers all contractual obligations and timely renewal of maintenance contracts.
• Assists to plan and organise preventive maintenance for all facilities-related works.
• Assists to identify defects or irregularities and ensure completion of rectification works thereafter.
• Assists to plan building inspections.
• Assists to develop facilities-related emergency plans.
• Assists to plan building improvement strategies, propose rectification & preventive works/programmes for the building and champion ad-hoc projects whenever required.
• Assists to develop, improve and maintain the Fit-Out Guide.
• Assists to manage and attend to tenants’ services requirements.
• Assists to plan tenancy-related works, e.g. fit-out, additions & alternations, reinstatement, moving in/out, etc.
• Assists to ensure effective and efficient coordination with other departments for all sub-division or tenancy improvement works for retail and office units.
• Assists to ensure proper handing over and taking over of premises to/from tenants with proper documentations and as-built drawings.
• Assists to ensure building records are maintained and updated.
• Assists to manage the tenant survey process.

Requirements:

• Degree in Facilities Management with at least 3 years of supervisory experience in Grade A office buildings.
• Competent in reading and understanding technical/structural drawings, e.g. as-built drawing.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Strong written and verbal communication skills.
• Good knowledge of statutory requirements/codes of practice on building services, facility operations, maintenance and safety.
• Preferably able to start work within short notice.

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Singapore Based (Tuas)
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances + Transport Allowance
• Joining Bonus
• Bachelor in Chemical Engineering; Min 1 years of process industry experience
• Career Progression Opportunities

Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Established in 2005, Gordian Capital is Asia’s oldest, largest, institutional fund platform, currently managing in excess of USD$14bn across a number of funds and expanding at a brisk pace. In Singapore, we hold a Capital Markets Services License, are licensed with US SEC as a RIA and are licensed/registered with CSRC (China), FSA (Japan), SEBI (India) and ASIC (Australia) Our Fund Platform provides a regulated, physical and operational infrastructure for experienced investment professionals who wish to be based in Singapore, Tokyo or Hong Kong and focus on their skill set – research, asset selection and portfolio construction, whilst Gordian Capital handles fund establishment, tax, regulatory matters, compliance, middle and back office, investor relations and risk management We create and operate a variety of structures including hedge funds, long only absolute return funds, private equity, venture capital, real estate and private credit as well as special purpose vehicles, fund of funds and segregated portfolios. In order to meet the growing demand that we are experiencing, we are looking for operations people with initiative, who have experience in the alternatives business and are interested in growing with our company

The candidate will provide operational middle and back-office support including daily fund operations, trade settlement and business-related needs. The candidate will have opportunities to both learn and expand their knowledge of the operations workflow for hedge funds across different strategies, managed accounts and long only funds. This candidate reports to the Head of Operations – Public Markets.

· Involvement in the project management of fund/managed account launches

· Daily operational duties

· Trade reconciliation

· Calculation of internal daily NAV estimates

· Interaction with a wide range of service providers including but not limited to Prime Brokers, Custodians, Trustees, Executing Brokers, Fund Administrators

· Monitoring & performing monthly or intra month hedging

· Assisting auditors in the preparation of annual Financial Statements

· Performing KYC compliance checks & AML checks

· Preparation of newsletters for investors

· Ad-hoc duties including assisting in the preparation of marketing materials and short-term projects

Requirements

- Willing to work in accordance to the Japanese calendar

- Working hours are Mon – Fri 7am to 4.30pm

- Relevant studies, for example: accounting, finance, statistics, and or business

- Experience in trade execution, helpful

- Excellent analytical skills

- Ability to multi-task & work under pressure

- Detail-oriented, organized, meticulous and number savvy

- Strong work ethic and professional habits

- MS Office skills (especially Excel)

- Knowledge in VBA (preferred)

- Self-starter / Self-learner

- Works well in a small team and good team player

Credit Bureau Singapore is looking for a Operations Executive to support our Member Clients (Banking & Financial Institutions)

Responsibilities:

You will be the primary interface between Credit Bureau Singapore and its Member Clients (Banking & Financial Institutions) and tasked with managing a portfolio of these Client's service fulfilment and related support.

• Conduct audit checks on Approved Members of Credit Bureau Singapore Pte Ltd.
• Process offline reports and ensure timely submission of deliverables
• Handle Members’ queries through different modes of communication channels
• Provide support to Members and work closely with internal functional teams to assist with troubleshooting in the event of any technical queries or assistance
• Any other ad-hoc duties required.

Requirements:

• NITEC or Diploma holders.
• 1 to 2 years of customer support work experience preferred.
• Basic knowledge of Microsoft office and IT skills are preferred.
• Candidate must be diligent and have a keen eye for details.
• Possess good conceptualization and analytical skills.
• Able to work independently and effectively under pressure.
• Demonstrate good time management, professional interpersonal and communication skills.
• Candidates who can commence work immediately would be considered favorably

This is a 1 Year Contract role.

Responsibilities:

1. IT Operations

• Manage Incident tickets and Request Ticket raised by business users
• Collaborate with helpdesk, regional second level and third level support, external vendor and HQ team to resolve IT systems issues. This includes all processes to achieve resolution.
• Support IT systems usage questions from users
• Create and maintain SQL based reports
• Troubleshoot IT systems issue
• First level support on IT security issues.
• Manage business users’ expectation on IT processes such as incident management, Change Management, Demand Management, Request Management and Security policies
• Attend conference calls for incident management, release management
• Manage all IT systems as first level support and implement all and new processes for support and maintenance

2. Other Tasks

• Work with IT team to generate IT reporting, showcasing IT KPI on a regular basis
• Train with IT team to upgrade knowledge on newly implemented systems
• Provide I.T. Training to business users on Cybersecurity topics and new system enhancements
• Perform documentation on new guidelines, system design and processes

Education & Work experience

• Work experience: At least 6 years’ experience as helpdesk, Onsite IT, server management
• Cross-cultural experience: Ability to work productively and maintain effective relationship in multi-disciplinary and multi-cultural teams;
• Education: Computer Science, Computer Engineering, Informatics, Information Management

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

The Company

Our client, a leading maritime consultancy, is seeking a Operations Executive to join their growing team.

The Role

• Provide operational support to S&P brokers in Sale & Purchase (S&P) activities.
• Draft, structure, and oversee contracts for the S&P desk.
• Manage invoicing processes and commission agreements.
• Communicate with buyers, sellers, or brokers regarding post-fixture documentation.
• Understand core client requirements of the S&P desk and assist the broking team in client management.
• Collect, analyze, and update market information in the desk database from various sources.
• Oversee and coordinate administrative tasks for the S&P desk, ensuring smooth desk operations.

The Requirements

• Expertise in Microsoft Office tools.
• Familiarity with Microsoft Power BI is advantageous.
• Prior experience in S&P and shipping operations is a valuable asset.

The Benefits

• Competitive salary with performance-based incentives.
• Opportunities for career growth in a supportive work environment.

Next Step

Interested candidates are invited to submit their resume via this portal or email a copy of their CV (in Word format) to [email protected].

EA Reg No. R1217793

EA License No. 23S1593

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Responsibilities:

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements:

• Experience in the operational administration of companies
• At least 5 years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are a Multi-Family Office founded by principals from a prominent business family in India. Our mission is to provide comprehensive wealth management solutions tailored to the unique needs of ultra-high-net-worth individuals and families.

As part of our growing team, we are seeking an Investment cum Operations Analyst to support our investment and operations teams. The ideal candidate will possess strong analytical skills, independent thinking, attention to detail and the ability to generate actionable insights that support investment & operational decisions. This role will give a broad-based exposure to the candidate regarding Family Offices. We value integrity, collaboration, and long-term commitment to both our clients and our team.

Name of Organization: Mephezalea MFO Singapore Pte Ltd

Experience: 0-4 years (Preferred Experience in Equity Research & Analysis)

Education: Bachelors or Master’s Degree in Finance / Economics/ Business / Accounting. Any level of CFA qualification will be an added advantage.

Designation: Investment & Operations Analyst

Key Responsibilities:

· Conduct comprehensive fundamental analysis of equities and other investment securities.

· Evaluate financial statements, market trends, economic indicators, and other data using publicly available sources and financial databases to formulate investment recommendations across various asset classes.

· Develop or assist in developing financial models to evaluate company performance and valuation metrics for equity investments.

· Produce timely and insightful investment reports, presentations, and briefs for investment team and clients.

· Collaborate closely with the investment team to support investment strategies and portfolio management decisions.

· Client On-Boarding: Ensure the client’s risk profile and investment policy statements are well documented.

· Interact with private banks or brokers for investment order placement and execution.

· Liaise with custodians, fund administrators and other service providers for portfolio reconciliation.

· Monitor the cash positions and reconcile the trades with internal records.

· Staying abreast of regulatory and legislative changes and industry developments relevant to family office businesses.

· Ensure data, records and document retention and safeguarding. Support for any concierge function for the Principal / Family Office.

Other Requisites

· Strong quantitative and qualitative analytical skills with keen attention to detail.

· Proficiency in financial databases such as Bloomberg, Refinitiv and FactSet.

· Excellent written and verbal communication skills, with the ability to convey complex information effectively.

· Intermediate/ Advanced user of MS Office Suite.

· Ability to thrive in a fast-paced environment, prioritize workload, and meet deadlines.

· Flexibility and adaptability to support organizational growth and capitalize on emerging opportunities.

· Strong interpersonal skills and a collaborative team player.

· Open to work on ad-hoc tasks as per organization’s requirements.

· Client Advisor Competency Standards - Assessments I & II (or must be obtained within 90 days of the start date)

· Clear regulatory, legal, and compliance history

Remuneration & Benefits

· Pay will be commensurate with knowledge & experience.

· Employee Health Insurance policy

Application Process

· Email your resume to Hiring Manager: [email protected]

· No cover letter is required

· We welcome any materials that highlight your skills in investment analysis and quantitative skills

· Due to the expected high volume, only shortlisted candidates will be contacted.

Company

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

The Role

As an Associate, Credit Risk Operations, you will be conducting credit risk reviews of Airwallex’s clients within a team environment. The team works collaboratively with merchants, business development teams, transaction risk analysts, compliance and legal departments to support growth objectives while mitigating and managing risk.

Responsibilities:

1. Assess merchant’s credibility in both onboarding and monitoring workflows, by verifying and analyzing merchant’s business information and financial statements.
2. Provide tailored credit risk recommendations that mitigate Airwallex’s exposure while facilitating partner company growth
3. Prioritize and process the review of incoming applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them accurately and in a timely manner
4. Deliver insights to support key business decisions ranging from onboarding strategies to pricing analysis and product launches
5. Lead process improvements to help the team deliver on key performance indicators and meet service level agreements
6. Provide feedback on data, tools, 3rd party vendors etc. for continuous ops efficiency improvement, along with on-going enhancements of policies and procedures.

Qualifications:

1. 5 years of relevant experience with knowledge of commercial credit underwriting, financial statement analysis, and cash flow forecasting
2. Knowledge of merchant acquiring services and the payment processing industry
3. Effective communication skills; attention to detail
4. Be a team player, with strong interpersonal and communication skills, both written and verbal
5. Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment
6. Be comfortable with complex data and analytics to draw meaningful insights. SQL is a plus, but not essential.

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

FIELD SERVICE ENGINEER

Job Responsibilities:

• Provide on-site software installation and technical support to customers, resolving complex issue related to automation software systems.
• Diagnose and troubleshoot hardware/wiring and software problems in a timely and efficient manner.
• Communicate technical solutions to customer in a clear and concise manner.
• Provide training and guidance to customer on issue resolution.
• Maintain accurate and up to date user/training and troubleshooting manuals.
• Travel to customer sites (including international sites) to provide hands-on technical support.
• Dynamic work-shifts may be required on need basis.

Job Requirements:

• Degree in Electrical/Electronic Engineering/Computer Science/Software Engineering.
• Minimum 2 years' experience in related field.
• Experience in software testing and maintenance.
• Excellent communication and customer skills.
• Ability to work under pressure and in a dynamic environment.
• Strong software troubleshooting skills in Windows and Linux Environment.
• Experience in automation software support and maintenance is an advantage.
• Ability to develop software scripts and troubleshooting tools is preferred.
• Knowledge of SECS/GEM and SEMI standards is a plus.
• Basic knowledge of relational databases, including MSSQL, MySQL and Oracle is an added advantage.

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

Customer Service Specialist

• Experience in handling Letter of Credit, full set of export shipping docs, familiar with Incoterms
• 2-3 years of shipping experiecne, capable of handling high-volume orders, preferably past experience working in commodities
• Preparing shipping documentation
• Reviewing and approving invoices
• Tech-savvy (Needed to handle 2 systems – BSM & SAP Hana),
• Customer-centric

What we offer

• Flexi Working hours
• Good amount of AL
• Medical and insurance coverage
• Salary range: S$3,500 to S$4,500

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

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