Marine Service Engineer

Responsibilities:

• Diagnose and repair marine engines, steering systems, and other components
• Perform routine maintenance and ensure shipboard systems are working correctly
• Provide detailed reports to customers and maintain accurate records
• Adhere to safety protocols and environmental regulations
• Collaborate with team members and assist in training junior technicians

Job Requirements:

• • Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• • Minimum of 2 years of experience in marine service and repair.
• • Strong mechanical aptitude and problem-solving skills.
• • Proficiency with diagnostic tools and marine service equipment.
• • Knowledge of marine engines, aux engines and cargo pumps.
• • Ability to read and interpret technical manuals and schematics.
• • Physical ability to lift heavy objects and work in various weather conditions

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

• Location: Queenstown/Redhill
• Working Hours: 8am - 530pm
• Salary up to $5500

Job Duties:

• Oversee the administration of NS registration, pre-enlistment, and enlistment activities, and follow up on cases and issues post-activity.
• Ensure tasks are completed on time and processes are adhered to.
• Perform verification checks on NS processes and ensure timely submission of reports to relevant stakeholders.
• Communicate with pre-enlistees and their parents when necessary, and coordinate with internal stakeholders for required actions.
• Engage with stakeholders, colleagues, and technical teams to discuss and plan system enhancements.
• Provide data and information for regular management reporting and support audits.
• Administer enlistment exercises at enlistment units and handle any related queries.
• Assist the manager with other administrative tasks as needed.

Requirements:

• Singaporean only
• Bachelor degree in any discipline
• Track record and passion of customer service experience and competency
• Excellent communication and interpersonal skills
• Proven leadership skills will be an advantage
• Meticulous with keen attention to details, highly disciplined and service-oriented
• Proficient in Microsoft Office applications (Excel & Word)
  

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Trade Operations Assistant

Salary: $ 3,000 - $ 3,300
Working Location: 391A Orchard Road, Ngee Ann City Tower A, Singapore 238873
Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Responsible for compiling and reviewing documentation prior to Leasing deals being funded
• Responsible for compiling documentation and reviewing transactions to ensure compliance with business approvals, in line with our business procedures.
• Work on documentation; interface with legal counsel and business line partners.
• Maintain responsibility for accuracy of documentation.
• Position will work with Credit, Legal, Finance and Marketing personnel within the region to understand requirements and ensure transactions and processes meet required policy standards.
• Responsible for monthly reporting functions and assist in Audits.

What you'll need to succeed

• 2-4 years experience in the banking or leasing industry with significant operational and documentation experience.
• Knowledge of leasing business is preferred.
• Working knowledge of common forms of lease documentation, software license agreements and other typical forms of customer finance documentation
• Familiarity with operational and administrative processes such as customer invoicing, cash application, collections, end of lease management.
• Excel skills are mandatory
• English / Mandarin skills - Fluent spoken and written (to work with China counterparts)

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate, focusing on email domains that do not match the client name
• Check system for evidence that the prior contact update had been performed correctly
• Perform client outreach via phone or email to seek confirmation of the records and to systematically track responses
• Complete the required updates accurately in the system
• Prepare weekly progress updates for management
• Collect, process, analyze data to support decision making and track performance
• Prepare presentations, reports and develop dashboards to clearly and easily display findings
• Support any other tasks assigned by hiring manager

What you'll need to succeed

• Ability to work accurately with numerical and textual data
• Fluency in Mandarin is a plus
• Preferably a few 2 or more years of banking experience
• Excel skills are mandatory

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

The Director, BPO for SMT will be entrusted with a broad portfolio of responsibilities to accelerate growth, drive and mitigate both short and long-term opportunities and challenges to ensure the cluster’s business performance is optimized.

The successful candidate will work closely with the Country and Functional leadership teams within SMT, as well as their broader teams across the region, to understand market landscapes, assist with Go-to-Market strategies that can help accelerate growth in their respective markets, and execute key strategic initiatives, including but not limited to business/market expansion, organizational re-design, multi-year strategic planning, and capability building. The successful candidate will also work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences. This position reports to the Senior Director, Business Planning and Operations for SMT.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Customer Service Officer (Call Centre) - 2 Years Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 2 years contract to start, renewable and convertible to permanent.

Responsibilities:

• Understand and accurately convey the school's Vision, Mission, and Core Values (VMC) to prospective parents and students.
• Provide detailed information about the school's programs, curriculum, and extracurricular activities.
• Guide prospective students and their families through the admissions process, ensuring a smooth and positive experience.
• Develop and implement effective sales strategies to achieve enrollment targets set by the school.
• Conduct tours of the school campus, highlighting key features and benefits.
• Follow up with prospective families to address their questions and concerns.
• Maintain accurate records of all admissions activities and communications.
• Collaborate with the marketing team to develop promotional materials and campaigns.
• Participate in school events, open houses, and information sessions to promote the school.
• Meet and exceed individual and team enrollment goals.

Requirements:

• Diploma in Marketing, Business Administration, Education, or a related field.
• Proven experience in sales or a target-driven environment, preferably in the education sector.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Highly organized with strong attention to detail.

Job Description & Requirements

1. Applicant must at least have more than 5 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Job Description

Reporting to the Finance Manager, the Accounts Payable Accountant plays an integral role in Finance Division and will be responsible for leading a team in invoice to pay activities, support Manager in the end to end Procure-to-Pay improvements initiatives and ensure they align with company-wide transformation initiatives and Finance Division roadmap.

Responsibilities

1. Team lead and manage end to end Accounts Payable function

2. Review and approve invoices or journals for payment processing

3. Monitor accounts to ensure payments are up to date

4. Review vendor reconciliation

5. Prepare analysis for monthly updates of team’s performance to CFO

6. Prepare monthly reports such as AP ageing, GRIR etc

7. Handle month end & yearend closing activities such as accruals, adjustments, recharge

8. Handle withholding Tax filing

9. Correspond with external vendors on their enquiries and assist in vendor dispute resolution

10. Liaise with internal / external auditors for matters pertaining to Accounts Payable

11. Identify, initiate and lead Procure-to-Pay improvement initiatives to enhance business productivity and ensure it align with company-wide transformation, digitalization and automation initiatives and Finance Division roadmap

12. Undertake any other ad-hoc initiatives or tasks as assigned by management

Requirements

1. Degree in Accounting, ACCA or related field

2. At least 2 years of relevant experience in Accounts Payable, leading teams and leading improvement initiatives

3. Knowledge of SAP S/4 HANA, SAP ECC 6.0 or Tableau will be an advantage

4. Knowledge of general accounting procedures and financial reporting will be a plus

5. Good communications and problem-solving skills

6. Ability to meet deadlines

7. Ability to multi-task and prioritize in a fast paced and high transactional volume environment or ambiguous situations

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Project/Product Manager (PM)position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises over 40 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team! At Gentco, you will have the unique opportunity to work on large-scale projects that span across continents and business verticals.

Job Responsibilities:

· Work collaboratively with our global engineering team to deliver and improve industry-leading business applications in a highly iterative pattern

· Understand markets, competition, and user (both internal and external) requirements in depth; take ownership over specific business applications with a willingness to take responsibility for the end result

· Embody a quantitative and statistical approach to project and product management. Designing unbiased KPIs and other metrics to justify project/product outcomes. Regularly survey/interview users for product feedback.

· Responsible for taking projects through their entire lifecycle; refine promising ideas into project proposals for review; oversee the execution of projects, ensuring their quality and timeliness; conduct project retrospectives and documentation tasks upon project completion

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation; take ownership over our Confluence ‘Project Hub’

Requirements:

· 2+ years of experience as a product manager, project manager, or program manager at a software company

· An exceptionally strong communicator (written and spoken). Native/ professional fluency in English and Mandarin is highly desirable to effectively liaise with Chinese-speaking counterparts, understand their technical requirements.

· Highly logical, able to accurately sort problems/deadlines/features by highest impact/ROI

· Highly motivated, with a proactive approach to project ownership and accountability for outcomes and timelines.

Desirable Qualities:

· High level knowledge about modern software architectures and DevOps principles

· Previous work experience related to with B2B ERP/TMS systems

· Previous work experience related to container shipping, freight forwarding, or maritime logistics

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Founded in 2000, COL Group Co., Ltd (stock code: 300364) is China's leading IP and digital content provider, with literature IP and platforms covering over 5.1 million digital content resources and 4.4 million online authors.

As part of the organization's mission of "Better content, better life", COL is actively involved with content production including audio books, animation, drama series, film and merchandise. With offices in China, US and Japan, the Singapore office focuses on International IP development, license franchising, commercialisation, content distribution and investments into technology innovations such as Web 3, blockchain, digital collectibles, AI and the metaverse.

The Singapore office is looking out for creative, industrious, ambitious and team members with a global mindset to embark on the exciting journey to become a global leader in digital content.

The Social Media Manager will play a pivotal role in enhancing our brand’s global online presence, engaging with our audiences, and fostering a positive community around our brands or products. Their responsibilities include developing and implementing social media strategies, managing content creation and distribution across various online platforms. Additionally, they are tasked with actively engaging our online community to build brand loyalty, drive awareness, and ultimately generate sales and revenue for the company.

Overall Responsibilities:

• Develop and execute comprehensive social media strategies to drive brand awareness and conversions
• Create compelling and shareable content, manage, and maintain the company’s presence on various social media platforms
• Schedule and publish content across social media channels
• Stay abreast of industry trends and social media best practices to optimize strategies
• Build relationships and engage with KOLs/ social media influencers for online campaigns
• Foster a positive and inclusive online community, including active engagement, responding to comments, messages, and mentions
• Oversee brand positioning, ensuring consistency across all communication channels
• Maintain brand integrity and standards in all marketing materials
• Cultivate relationships with media outlets and manage public relations initiatives
• Oversees digital marketing strategy, including social media, SEO and online advertising
• Define KPIs and measure the success (ROI) of every social media campaign

Requirements and skills:

• 2-4 years of working experience in social media, marketing, communications
• Diploma or degree in Marketing/ Communications/ Digital Marketing or relevant field
• Demonstrate experience leading and managing social media channels with a successful campaign management track record.
• Excellent written and verbal communication skills in both English and Mandarin
• Familiarity with digital marketing tools and platforms.
• Creative thinking and problem-solving abilities.
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with the ability to suggest improvements
• Ability to work collaboratively in a fast-paced environment.

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

· Engage with customers to understand their requirements and pain points.

· Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.

· Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.

· Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.

· Respond to RFIs/RFPs in a concise, well thought out manner.

· Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.

· Become a trusted partner what works alongside the sales team.

· Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.

· Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.

· Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

· Possess comprehensive engineering & discrete manufacturing process knowledge.

· Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.

· Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.

· Proficient in PLM and related technologies.

· Ability to understand technical configurations and customizations.

· Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.

· Curiosity outside of your core expertise.

· Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.

· Able to prioritise and manage conflicting project schedules.

· Able to work independently and ensure that deadlines/expectations are met.

· Willing to challenge the status quo to help drive for better outcomes.

· Good business sense and communication skills.

· A positive attitude.

· Negotiation skills.

· Excellent working-level business English, both oral and written.

Experience in managing other people, specifically technical teams, a big advantage

Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

________________________________________

Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

________________________________________

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.

Job Objectives

• Establish DSSG Quality Management System (QMS) in GMP QA through review and improvement of operational process, and ready for obtaining the importation license and new product launch.
• Promote GMP/GDP QA activities and enhance QMS. As a result, contributed to the stable supply of the highest quality products and DS's business success.
• Assist in assuring the quality of products allying with each local QA in Asia.
• Enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Responsibilities:

• Support Head of GMP-QA Office, and report QA activities to the head of GMP-QA.
• Perform QA for Imported Finished Products and CMO / Logistics management (Review QC report & Product release, Deviation, Change control, Complaint, Product Recall, Return, Improve quality issues, Maintain QA agreement, Enhance DI), GMP/GDP audit, appropriate document management including SOP.
• Market delivery release
• Enhance DSSG QMS allying with DSG company regionally / globally
• Contact with Authority if necessary
• Support DS group company activities
• Contribute to enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Specification:

Technical Skills

• B. degree or higher in Pharmaceutical or related science categories
• Language: English and Chinese or Japanese
• GMP-QA Management including product release (5 years)
• QMS (Quality Management System) Management / experience of operating eQMS is preferable
• Bio knowledge preferred (to prepare for further ADC)
• General PC operation (Word, Excel, PPT preparation)

Soft Skills

• Logical Problem-solving
• Decision making
• Communication
• Leadership,
• Collaboration and Teamwork,
• Adaptability,
• Time management,

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• Design, implement, test, and deploy end-to-end software solutions in theT&O-MOT-LCS domain with the following key responsibilities
• Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, infrastructure engineers and business users
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

The Opportunity 

Flywire is seeking a driven and motivated Technical Implementation Manager I to deliver value to our clients and partners through solutions integration and implementation. This role supports our Sales and Relationship Management teams to ensure seamless onboarding and client satisfaction. The ideal candidate will bring strong client management, project management, and technical consultation skills to a fast-paced, dynamic team.

• Support client acquisition efforts by delivering pre-sales presentations and documentation.

• Present and clearly articulate product functionality, features, and standardized solutions.

• Participate in discovery sessions to understand clients’ existing processes, pain points, and business objectives, and collaboratively define the best implementation approach.

• Serve as a technical subject matter expert, presenting integration options to clients and integration partners.

• Configure and test Flywire portals to meet client needs.

• Provide day-to-day support for partners or clients with ongoing integration requirements.

• Communicate progress and set clear expectations with internal and external stakeholders.

• Manage integration projects from pre-sales through go-live, including hands-on configuration and testing of Flywire solutions.

• Ensure all projects are delivered on time and within scope.

• Collaborate with internal Product and Development teams to define enhancements to existing Flywire solutions.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified