Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

About CapBridge

CapBridge, a member of FOMO Group, is a leading digital investment platform headquartered in Singapore. As a Capital Markets Services licensee, CapBridge is regulated by the Monetary Authority of Singapore (MAS) to deal in capital markets products, including securities and collective investment schemes, and to provide custodial services. It is also an exempt financial adviser licensed to issue or promulgate analyses and reports on investment products.

CapBridge enables HNWIs and institutional clients to invest in traditional and digital assets via its one-stop digital investment platform, providing highly curated, top-quality, and institutional-grade opportunities to meet clients' diverse asset allocation needs. Through CapBridge's associated company, FOMO Pay Pte Ltd, a regulated MAS Payment Services Act (PSA) Digital Payment Token (DPT) entity, qualified clients can also invest into CapBridge curated products using DPTs, providing a seamless bridge between Traditional Finance (TradFi) and Web3 Finance.

We are currently looking for a Lead Custody Manager to join our team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Processing and in ensuring timely and accurate processing of trading/settlement, funds handling, reconciliation, corporate action events/dividend payments
• Close monitoring of client subscriptions, redemptions and fund action timelines
• Liaise with external trustee, issuers and investors on operational queries and corporate actions
• Undertake checker role in the KYC/onboarding process and liaise with Compliance team to ensure AML/CFT requirements are adhered to
• Comply with all procedures and ensure proper documentation
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Liaise with Finance team on fees chargeable for investors and issuers
• Liaise with third party vendors in areas relating to custody and secondary market operations
• Support the implementation of new projects, systems or business initiatives from operational perspective/ system enhancements
• Prepare data, analysis and reports on periodic basis
• Other ad-hoc duties/ projects as assigned

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field
• Minimum 5 years of relevant work experience in the custody sector in a regulated entity
• Knowledge of the Securities & Futures Act, its relevant notices and guidelines
• Proficiency in English and Mandarin is preferred to liaise with local and international clients.
• Meticulous personality with a proactive approach to operations and execution.
• Strong analytical and strategic thinking skills, with the ability to identify and improve processes.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

The Senior Director, Strategy and Operations for Visa Consulting & Analytics (VCA) Asia Pacific (AP) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of VCA and the broader Advisory business. He/she will be a key member of the VCA AP leadership team, working closely with VCA AP Geographical Leads as well as the Head of VCA Consulting, Managed Services and Data Science in AP. Additionally, this role is responsible for driving Value-in-Kind (VIK), which is Visa’s commitment to provide clients with products and services as an incentive, in lieu of cash incentives for Visa.

You will play a meaningful role in growing VCA’s business during a dynamic period in the payments industry, driving the development of strategy, planning and infrastructure for the business to scale. You will collaborate closely with colleagues across Visa including Sales, Product, Value Added Services, Client Services and other functions such as the People Team, Finance and Operations. The position is effectively a Chief of Staff role that reports to the Head of VCA in AP.

Responsibilities

• Support the Head of VCA AP as a Chief of Staff, developing and aligning the strategy and planning in partnership with the leadership team
• Develop the long-term strategy for VCA and Visa, and drive the alignment and execution of strategic initiatives with the rest of the organization
• Drive Value-in-Kind (VIK) for Visa by developing and executing initiatives that accelerate the creation of VIK in Visa’s deals and consumption of VIK towards Visa’s services and solutions, including but not limited to VCA’s services
• Design, develop, and lead initiatives that strengthen core infrastructure needed to scale the VCA business in AP, while driving operational efficiency for the business. This includes, but is not limited to, people / talent / project management, financial performance management, knowledge management, systems and processes
• Lead planning and performance management for VCA which includes Annual Budgeting, Regular Pipeline Reviews, Monthly and Quarterly Business Reviews with the Leadership Team
• Balance facilitation, influence, and leadership to drive alignment across the Visa organization and execute strategic initiatives for VCA
• Manage a team of 5 to drive the end-to-end planning and execution of a broad range of initiatives for VCA

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

Main Responsibilities

• The leadership and management of insurance intermediation for the team including business production, risk placing, and client servicing and associated functions.
• Evaluate potential opportunities and build business plans backed by solid research & data.
• To develop strategic production and development plans for the Company, including the identification of new business opportunities and the planning and development of new initiatives.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions.

Regulatory Responsibilities / Knowledge Required

• To be familiar with the regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and the underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Experience/Knowledge/Skills

• Minimum 5 years’ experience in insurance broking industry is desirable.
• Excellent organizational skills and attention to detail.
• Well-developed Leadership and Management skills
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills.
• Proficiency in MS Outlook, Word, Excel and PowerPoint.

About the Job

We are an innovative, science-enabled, technology-driven functional beauty company and category creator. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our professionals and consumers alike to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful skin and hair, whether they are visiting a professional or caring for themselves at home.

With a strong global presence, the company continues to grow and evolve, offering exciting opportunities for professionals to make a significant impact in shaping our operations. We are now looking for a Supply Chain Manager to oversee and optimize our end-to-end supply chain and logistics operations in Singapore. We are open to senior role, Head of Supply Chain and compensation commensurate upon experience and compatibility with our business goals.

Role & Responsibilities:

As a key driver in the organization, you will oversee and optimize end-to-end demand and supply planning processes, ensuring precise forecasting, inventory optimization, and efficient execution of sales and operations strategies. You will be responsible for:

• Developing and implementing demand forecasting models and tools to improve forecast accuracy and responsiveness to market trends.
• Leading supply planning to balance inventory levels with service level targets, reducing excess stock while avoiding shortages.
• Managing logistics operations, including transportation, distribution, and warehouse management, with a focus on efficiency and cost-effectiveness.
• Ensuring compliance with global import/export regulations, mitigating risks, and resolving operational challenges related to cross-border trade.
• Driving cost-saving initiatives through process improvements, vendor negotiations, and leveraging advanced supply chain technologies.
• Collaborating with cross-functional teams—including Sales, Marketing, Finance, and Operations—as well as regional stakeholders to align supply chain strategies with business objectives.
• Building and mentoring a high-performing supply chain and logistics team through coaching, skill development, and performance management, fostering a culture of innovation and continuous improvement.
• Monitoring key supply chain metrics and presenting actionable insights and reports to senior leadership to guide strategic decision-making.

Key Requirements:

The ideal candidate will bring:

• A proactive, solutions-focused demeanor that inspires trust and confidence, with strong leadership abilities to guide and develop teams while maintaining alignment with organizational goals.
• A commitment to continuous learning, adaptability, and fostering an innovative approach within the team to excel in a dynamic business environment.
• A bachelor’s degree in Supply Chain Management, Logistics, Operations, or a related field. Advanced degrees or certifications (e.g., APICS, CSCP, Scrum, EOX, waterfall, Agile or Lean Six Sigma) are a plus.
• OR five plus years of progressive experience in supply chain and logistics roles, preferably within the FMCG industry.
• Demonstrated success in demand planning, supply chain optimization, logistics operations, and driving cost reduction initiatives.
• Exceptional leadership and team management skills, with a proven ability to inspire and develop high-performing teams.
• Strong analytical and problem-solving capabilities, with proficiency in supply chain management software; software in general (e.g., ERP, OMS, WMS, Vendor Central, FTP) and advanced Excel skills.
• Technical Proficiency: Demonstrated expertise in using and optimizing key business software and systems, including:
• NetSuite: Experience in leveraging ERP systems for supply chain and inventory management.
• Shopify: Familiarity with e-commerce operations and order fulfillment processes.
• MS365 Suite: Advanced proficiency in Excel for data analysis, PowerPoint for reporting, and Teams for collaboration.
• Slack: Effective communication and team coordination via Slack.
• Excellent communication and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Fluency in English is required, while proficiency in a second language (especially in key regional markets) is highly desirable.
• A strategic mindset with the ability to adapt to a dynamic, fast-paced business environment and prioritize competing demands effectively.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Reporting to the General Manager, the incumbent will be leading a team in the Corporate Banking Department of the Singapore Branch.

The Business Development Manager is responsible for maintaining and deepening account relationships with existing clients as well as prospecting for new corporate clients. Well versed with credit applications, structuring of credit facilities including trade and treasury products, candidate should possess a strong business network in Indonesia with a proven track record in business development.

The individual needs to have the leadership gravitas, influence and strong presence to lead a team. In addition, the individual needs to coordinate well with the branch’s other department heads as well as head office counterparts.

Job Requirements:

• University or Master degree with more than 10 years of relevant working experience preferably in the banking industry in Indonesia or Singapore
• Possesses strong interest in and understanding of economics and financial markets
• Excellent leadership skills; able to build, lead and manage a team
• Familiar with the business cultures of Indonesian organizations and the ability to converse and formulate reports in Bahasa to Head Office

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

CTRM Program Manager

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

Accountable for the management, implementation, and delivery of a large technology program of work in “Commodity Trading Risk Management” (CTRM) consisting of end to end physical and paper trading activities across Singapore, US, Europe, Australia and NZ. This role holds end to end accountability for the project lifecycle, from concept to operational transition, ensuring business value delivery through technology aligned with Ampol’s program management methodologies and procedures.

As the leader of the Commercial Fuels Commodity Trading Risk Management project, this position oversees a crucial, complex initiative aimed at replacing legacy platforms, integrating with ERP, Voyage Management, Supply Planning, Data Lake, and Front Office Tools, and refining processes to support:

• Comprehensive physical and paper trading activities

• Existing operations in Singapore, US, and Australia, as well as new markets in the UK and NZ

• Trading of hydrocarbon and renewable fuel products

Responsibilities span the entire project lifecycle, from architectural design through to seamless transition into operations, with a focus on delivering technology-driven business value and adhering to Ampol’s program management standards. Key aspects of the role include:

• Oversight of CTRM vendor agile delivery and associated KPIs

• Vendor management

• Stakeholder engagement, risk and issue management, and comprehensive reporting

• Budget management

• Establishing sustainable BAU (Business as Usual) product operations

This role collaborates closely with the Process team to drive business process enhancements and improve transparency through the CTRM implementation.

Key responsibilities

Project Delivery

• Responsible for managing a multi year CAPEX budget of ~$15m per annum.

• Work with business stakeholders in the commodity trading and supply business to prioritise demands and ensure alignment with financial allocations.

• Define, establish and manage multiple 3rd party vendor contracts for the execution of work packages within the program (value ~$10-20m), with appropriate IT and Business sign off.

• Actively manage the Portfolio of technology projects in this space, ensuring resource management, reporting, financial controls are in place.

• Ensures that technology project scope is managed to and act as point of escalation for scope changes, ensure that changes in scope that will impact time or cost are managed within established change control processes.

• Ensure delivery of a CTRM that meets trading and supply operations requirements.

• Develop business case proposals and funding allocation requests for the portfolio of projects

• Ensures IT projects deliver the benefits stated.

• Manages the annual Capital planning cycle for the portfolio of projects in conjunction with the Technology Managers.

• Ensures projects are delivered as per Ampol project management methodology.

• Provides input to the development and maintenance of the Projects at Ampol methodology and framework and tooling.

People Leadership

• Provides leadership, direction and professional development of IT project managers ensuring skills and knowledge are aligned to the project requirements.

• Recruits and selects project resources – both permanent and contract – as business requirements and funding dictate. Stakeholder management

• Actively engages with stakeholders, ensuring appropriate governance is in place.

• Ensures that stakeholders expectations around project scope, timeframes and outcomes are effectively managed and any changes are well communicated and understood.

• Escalates project risks and any strategies being deployed to address slippages.

• Ensures appropriate change management processes are in place to drive effective end user adoption.

• Escalates project issues / risks needing attention to the Technology Managers and Head of Delivery.

Vendor Management

• Ensures prudent commercial procurement decisions are made in relation to the selection of the delivery partners and that statements of work are negotiated and managed by the team accordingly, with sign off from Contract owners.

• Ensure value for money is obtained from vendor contracts, synergies are achieved, and a strong alliance relationship is established and maintained.

• Works with the Project Managers to ensure that vendors are meeting the critical elements of their commercial agreements and SOWs and works across the projects to address any issues associated with vendor delivery.

• Acts as the Escalation point for underperformance of vendors and is accountable for the support of project managers in addressing such.

• Works with Head of Delivery and Technology managers in the selection of ongoing support partners ensuring the appropriate procurement processes are followed in obtaining our support partners.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, Finance, IT, Engineering) or significant equivalent workplace experience.

• Certified in Prince2 or PMBOK

• Program manager certified

• Agile certified

• Experience working in the Commodity Trading Risk Management (CTRM) industry especially in relation to oil products

• SAP experience is preferred but not essential

• At least 15 years technology delivery experience, with at least 7 years managing large programs of complex technology projects

• Proven experience and track record in the successful implementation of Business projects and outcomes.

• Experience working in large and complex working environments.

• Experience in Agile project management methodology is an advantage

• Strong focus on program outcomes as you will be expected to make informed decisions in an agile manner and deliver tangible outcomes/benefits.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

Skills & Knowledge

• Excellent communication skills and experience working in parallel with Business and cross-functional teams.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Energetic self-starter, ability to quickly establish relationships with other senior stakeholders, project members and business SMEs

• Able to make tough decisions in unknown or new areas

• Ability to develop confidence, presence, and influence within and outside function

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level? Apply today. 

Our client is an established global company in the marine and offshore industry, who is looking to start up a new corporate office in Singapore.

Responsibilities

• Develop and implement financial planning processes and procedures to support the company's strategic goals
• Analyze financial data and provide insights to senior management for decision making
• Prepare financial forecasts and budgets for the company
• Monitor and report on key financial metrics and variances to budget
• Identify areas for cost reduction and revenue growth
• Conduct financial analysis to support business initiatives and investment decisions
• Collaborate with global departments to ensure accurate and timely financial reporting
• Develop financial models and perform scenario analysis to support strategic planning
• Stay updated on industry trends and market conditions to provide recommendations for business improvement

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Minimum of 5 years of experience in financial planning and analysis
• Advanced proficiency in Microsoft Excel and financial modeling
• Strong analytical and problem-solving skills
• Dynamic and adaptable to work in a newly setup environment
• Excellent communication and interpersonal skills
• CPA or Charted Accountant certification is a plus

To apply, please visit www.gmprecruit.com.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Key Responsibilities:

• Serve as the authorized representative of the FMM in their absence, ensuring smooth operations.
• Supervise on-site day-to-day planning, management, and operations of facilities services.
• Assist in performance auditing, supporting the completion of audits for past inspections.
• Ensure the effective delivery of Facilities Management services for assigned buildings and handle related issues.
• Lead and manage the operations team in maintaining and managing the property and facilities.
• Oversee facilities, including asset enhancements, contractor supervision, and client liaison.
• Address client feedback and service requests, coordinating maintenance activities with contractors.
• Analyze operational data and reports to identify areas for continuous improvement.
• Perform other ad-hoc duties as required by the supervisor.

Job Requirements:

• Diploma with at least 5 years of relevant experience or a Degree with at least 3 years of experience in facilities management or the built environment industry.
• Previous experience in a managerial role is required.
• Strong leadership and communication skills with a focus on client satisfaction and operational efficiency.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond!

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database management.

• Administrative and Operational Support: Provide support for SACEOS’ training courses when needed.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years’ experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members

and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Partnerships:

Responsible for creating new accounts and new partnerships for the company and growing existing ones via networking, business development and sales. Representing and being an ambassador for the company in the field and via direct outreach:

(1) Identifying and developing new business opportunities:

• Traveling to client offices, and attending networking events, social occasions, business conferences, exhibitions and anywhere else business opportunities are extant
• Enhancing the Company’s efforts in hunting style business development in addition to farming cold calls, emails and face-to-face meetings per month
• Fostering in-person connections with clients and potential clients to open new business opportunities; organising face to-face-meetings
• Curating a list of relevant events for the Company to attend, Company leadership to potentially speak at, and participating in 2 to 3 events per quarter
• Attending key events to represent the Motion brand, creating connections with new potential clients, explaining the company’s values and business pillars and pitching the value of Motion with clarity and magnetism

(2) Building relationships with existing and potential clients:

• Nurturing key client relationships to unlock new opportunities for the Company
• Identifying, conceptualising and project managing events organised at the House of Motion which can lead to additional business opportunities such as fireside chats and networking sessions, for invite-only events
• At least one in-house event per quarter
• Curating, organising and leading prospecting efforts across email, social media, phone calls and meetings
• Leveraging the company’s membership in professional associations and organisations for networking opportunities

(3) Strategising and formulating the business development and sales processes to improve and refine how Motion performs in identifying opportunities and bringing them through the sales funnel

• Lead Prospecting reporting across the Revenue Tracker and Streamtime
• Transforming the business development processes and posture of the Company from a word of mouth, farming based organisation to have well established and efficient sales outreach and new business capture mechanisms and systems
• Leveraging a deep understanding of the Company’s business pillars to position and recommend the best matched services and project types to prospective clients
• Being a key part of events produced by Motion to foster connections with high value guests, as client liaison for account servicing and business development farming purposes
• Working with, onboarding and managing Business Development Manager(s), Sales Executive(s) and other new hires that may be team designed into the Prospecting pillar

Positioning:

Leading the company’s marketing efforts via brand amplification, online visibility and direct outreach. Curating and embodying the voice and tone of Motion in all external facing content and communications

(1) Developing and implementing the Company’s marketing strategy

• Analysing and gaining insights from key marketing performance metrics and data to provide actionable plans to implement improved marketing and visibility, resulting in a monthly report to the leadership team
• Leading, project managing and strategising the brand’s marketing efforts across owned media such as social media, EDMs, in-house events, brochures and other marketing collaterals. This may include but is not limited to copy and narrative reflective of Motion’s brand, imagery curation in line with the brand aesthetic in co-ordination with the designers and Art Director, individual long form and short videos as well as reels
• Via one Instagram post per week, one LinkedIn post per week, one Medium blog post per month, one Instagram reel per two weeks
• Planning and project managing the content calendars for social media including, but not limited to, LinkedIn, Instagram, and any other social media channels the company may decide to pursue marketing on in future

(2) Enhancing brand visibility for Motion

• Conceptualising, overseeing, copywriting and amplifying Leadership on LinkedIn for the brand with a target of 1-2 CEO voice posts per month
• Research, engagement, communication with and submission of case studies to awards companies to enhance Motion’s brand visibility via potential award winning work
• Aiming for at least one bronze award per year, depending on number of qualifying projects and whether clients are amenable

(3) Leading enhancement of the quality and sales potential of the brand’s partnership assets

• Overhauling and revitalising Motion’s portfolio of case studies in line with the brand’s business priorities and target clientele, including overall strategy, copy rewriting, imagery curation in co-ordination with project managers, designers and the Art Director, curation of portfolio decks under Motion’s business pillars and client types and individual portfolio deck creation on request by the company leadership
• Leading and project managing the creation of new case studies for the company’s completed projects

(4) Ownership of and updates for the company website and other online platforms including, but not limited to, staff bios, company business copy, approved case studies, contact form, press and media, editorial features the company has had, careers page, and contact incentives such as downloadables

• Manage Google Analytics to inform website and SEO usage as well as content on our websites, to be included in the monthly leadership report
• Co-ordinate with website hosting companies for the management and update of the Motion website
• Establishing and running the Motion blog; writing articles of interest to Motion’s audience on topics including but not limited to business, the senses and the company’s projects on a monthly basis
• Topics across three key pillars; sensorial experiences, the experience of Motion products and behind the scenes, business thought leadership

(5) Developing the company’s physical space (Ann Siang Road office “House of Motion”) for branding and sales benefits to the company in partnership with relevant stakeholder (i.e. CEO and Designer)

• Conceptualise, project manage and lead the positioning of the company’s physical space for marketing, networking, business development, thought leadership and brand amplification benefits to Motion, through events, online visibility and posts about the office space
• Identifying, inviting, working with and managing speakers for events at the House of Motion
• Moderating panels and fireside chats organised at the House of Motion
• Co-ordinating with external partners to formalise sensorial offerings for Motion such as scents, giveaways and other promotional materials

(6) Co-ordinating with PR managers and firms to plan the company’s earned media strategy

• Pitching the company for inclusion in earned media such as but not limited to magazines, websites and other platforms focused on design, lifestyle, art, creative, events, business, finance and entrepreneurship

(7) Working with, onboarding and managing Communications Associate(s), Social Media Executive(s) and other new hires that may be team designed into the Positioning pillar

With the right skillsets, you:

• Have 7-8 years of proven experience in business development and managing sales teams
• Are willing and able to communicate proactively and confidently by phone, over Teams and in person
• Have outstanding written and verbal communication skills
• Have a broad based knowledge of different industries and markets that may represent potential business opportunities for the company
• Are organised and proficient in Excel and SaaS for reporting
• Enjoy and are good at building personal connections
• Understand Motion’s brand, tone, clients and project dynamics

With the right mindset, you:

• Are able to multitask and work well under pressure
• Are sharp, disciplined, resourceful and have a passion for connecting and engaging with people and creating new partnerships
• Are highly organised, responsible and proactive
• Are able to work at pace and deliver high quality work on deadlines
• Are able to coordinate across our three partnership pillars, harvesting business opportunities for Content & Communications, Events & Spaces and People & Culture

With the right heartset, you:

• Inspire people with your passion for excellence in your work
• Have a posture to serve
• Love connecting with people
• Are committed, take ownership, are collaborative, respectful, and you care.
• Perform well with others, and are great at what you do.
• Possess strong interpersonal skills and enjoy working with a diversity of people, companies and projects
• You are attentive to detail
• You are proficient under pressure, resolute and creative in problem solving with strong self-motivation

Our Values:

• Ownership, Authentic, Warm, Humble and Reliable, We care. We listen. We lean in.
• As we are an independent and high-performing business, sometimes it’s all hands-on deck. The right person for this role is ready to support any team member at any seniority by giving your time and support at every milestone of a project journey.

This is a commission-based role.

If you feel that you possess the qualities above and are keen to perform with us, we look forward to hearing from you.

Please submit the following to [email protected]

Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema