About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities

1. Responsible for the POI (Point of Interest) data and fundamental capability building of key products, laying a solid foundation for the company's expansion into offline scenarios;
2. Able to deeply understand and explore the needs of the business side, decompose and formulate construction goals and plans for POI data products, and design a full-chain mechanism for POI data production and launch;
3. Build the capability for POI data updates through multi-source integration, design and construct an integrated production and updating chain and platform for POI data, ensuring the high quality and efficiency of POI data updates;
4. From the perspective of POI coverage quality and richness, analyze current business issues, continuously drive improvements in data metrics, and persistently explore new POI data sources and update methods;
5. Strong learning ability, good self-motivation, capable of viewing issues from the perspective of a project leader, with excellent inter-departmental coordination skills.

Minimum Qualification

1. Familiar with Internet map products, data-sensitive, possessing excellent data analysis abilities and strong logical thinking;
2. Strong communication and collaboration skills, adept at identifying new business opportunities, and highly proactive;
3. Patient and meticulous in work, highly responsible, with a strong capability for rapid learning and a sense of innovation, and resilient to stress;

Preferred Qualification

1. Local service, Maps, O2O industry working experience is a plus.

About Stone Cybersecurity Pte Ltd

At Stone Cybersecurity, we're on a mission to safeguard businesses in an increasingly complex digital landscape. Our team is a tight-knit group of cybersecurity experts and passionate sales professionals who thrive in a collaborative and fast-paced environment. We value innovation, continuous learning, and a strong focus on delivering exceptional results for our customers. We offer competitive compensation, a comprehensive benefits package, and ample opportunities for professional growth.

The Opportunity:

As a Sales Manager at Stone Cybersecurity, you'll be a key player in our growth and success. You'll have the opportunity to build a lucrative career while making a real impact on enhancing the security posture of organizations across various industries. We're looking for a highly motivated and detail-oriented individual who is passionate about cybersecurity and thrives in a results-driven environment.

Key Responsibilities:

• Hunt and Conquer: Proactively identify and pursue new business opportunities within our target market, building a robust pipeline of qualified leads.
• Close with Confidence: Lead the entire sales cycle from initial contact to contract signing, showcasing your expertise and closing skills.
• Build Lasting Relationships: Develop and nurture long-term relationships with key accounts, becoming a trusted advisor and advocate for their cybersecurity needs.
• Collaborate for Success: Work closely with our technical team to understand customer requirements and tailor solutions that exceed expectations.
• Drive Results: Achieve and exceed sales targets, contributing to the company's overall revenue growth.

What You Bring:

• Cybersecurity Savvy: A Diploma or Bachelor's degree in Information Security, Cybersecurity, or a related field is preferred, but we'll consider equivalent experience.
• Sales Acumen: Proven success in a sales role, preferably with 2+ years of experience in the cybersecurity or IT industry.
• Communication Powerhouse: Excellent communication and presentation skills, with the ability to translate technical concepts into compelling business value propositions.
• Strategic Mindset: A knack for identifying customer pain points and aligning our solutions to address them effectively.
• Drive to Excel: A high degree of self-motivation, resilience, and a passion for achieving exceptional results.

Rewards You Deserve:

• Competitive Compensation: Earn up to SGD 150,000 annually with our generous 50/50 OTE (On-Target Earnings) structure, commensurate with your experience and performance.
• Comprehensive Benefits: Enjoy a full range of benefits, including medical insurance (Inpatient and outpatient for both GP and Specialist), Dental Benefits, and Flexi Benefits.
• Growth Potential: Advance your career with ongoing training, professional development opportunities, and a clear path for upward mobility.

Ready to Make Your Mark?

If you're a cybersecurity enthusiast with a proven track record in sales, we want to hear from you. Send your resume and a brief cover letter outlining your interest and qualifications to [email protected]

Join Stone Cybersecurity and help us build a safer digital world!

Programme Executive

• Working days: 5.5days
• Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Working location: Eunos & Around Welfare Home
• *require to visit other welfare home for meeting
• Salary range: SGD 2600 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The position will be responsible for developing and managing sales programs to help clients get the best results from their marketing campaigns on Meta – through consultation, education, optimization, and support via vendor partners.

Ideal candidates will combine an exceptional ability to drive results, collaborating with internal teams - regional and global - as well as outsourced sales with vendor partners. You will have a passion for delivering value at scale to small business advertisers through rigorous planning and flawless execution, a keen eye for identifying process and workflow opportunities and a willingness to roll up your sleeves and execute the tactics.

Success in this position requires strong sales, vendor partnership, cross -functional collaboration and problem-solving skills, as well as attention to detail and the ability to thrive in a dynamic and ever-changing environment. Most importantly, you will bring a passion for helping others achieve results.

Responsibilities

• Develop sales pipeline strategy and lead end-to-end execution of global sales programs and outsourced sales via vendor partners
• Deliver against quarter targets in sales leads, revenue, and customer satisfaction
• Monitor progress against goals and manage vendors around the world to meet and exceed productivity metrics
• Make data-informed decisions to drive performance, resource allocation and juggle competing priorities
• Work effectively in a highly collaborative environment
• Identify actionable insights to improve sales results and team strategy

Minimum Qualifications

• 6+ years’ experience working with sales, digital advertising and program management
• Proven track record of successfully influencing, communicating & collaborating with cross-functional groups both internally and externally to produce meaningful & impactful results
• Prior experience working across regional and global partners
• Ability to adapt to a fast-paced, international work environment with the drive for making an impact
• Knowledge in data concepts and principles to prove ability to think analytically
• Demonstrable prioritisation skills that facilitate the most effective & impact-orientated contributions to key strategic business objectives & customer growth
• Fluency in English is required as the successful candidate will manage clients whose usual business language is English

Preferred Qualifications

• Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales
• Experience working with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Pacific Prime, a leading global corporate broker, is expanding its Property & Casualty (P&C) team (Commercial Lines). We are dedicated to fostering long-term relationships, understanding client needs, and delivering tailored insurance solutions. In this role, you'll also gain exposure to other lines of business, including health insurance and flexible benefits, while collaborating with clients, colleagues, and partners locally, regionally, and globally.

Job Description

• Manage a diverse portfolio of general insurance policies (e.g., Public Liability, WICA, Property, PI, D&O) for new and existing corporate clients.
• Oversee renewals for existing client accounts across varying sizes and premium values.
• Managing all paperwork and coordination from the pre-renewal stage through to post-renewal, ensuring timely completion of payment and documentation.
• Handle mid-term policy adjustments, client queries, and escalations promptly and efficiently.
• Assist with claims processing, liaising with insurers and clients, and drafting detailed claims reports.
• Prepare tailored claims reports, conduct detailed analysis, and present insights to insured parties based on their requirements.
• Respond to new business inquiries, engaging with leads generated from various initiatives.
• Propose customized solutions for B2B insurance requirements and explore opportunities for cross-selling other lines of business.
• Build and maintain strong relationships with clients to foster trust and identify growth opportunities.
• Prepare reports as required and work on RFP’s such as tenders
• Negotiate with insurers to secure optimal outcomes for clients while ensuring timely delivery of services and solutions.
• Draft quotations and manage follow-ups for client proposals and renewals. Proven ability to pitch and present effectively to clients.
• Maintain accurate and updated documentation in relevant systems.
• Assist with quotations, proposals, and ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder.
• BCP, PGI, and ComGI certifications are required for licensing.
• Proactive, service-oriented, and sales-driven with a positive, results-focused mindset.
• Proven ability to pitch and present effectively to clients.
• Strong customer service and interpersonal communication skills.
• Analytical and detail-oriented with excellent organizational abilities.
• Comfortable working in a fast-paced environment.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.

The BDM Go-to-Market leader will spearhead market success for the Security and Risk Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.

Key Responsibilities:

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.

Requirements for success

• Bachelor's degree in business, marketing, or a related field. MBA or advanced degree preferred.
• Proven experience in a senior-level engagement, with a focus on driving transformational growth across the Consumer goods, retail or financial services sector
• Deep expertise selling security/risk offerings into the Enterprise market, ranging from incident management, vulnerability management, security operations, risk and keeping abreast of the ever-changing security and cyber-security landscape evolution.
• Demonstrated success in identifying and closing high-value business deals, partnerships, and strategic alliances.
• Strong understanding of market dynamics and trends, with the ability to translate insights into actionable business strategies.
• Track record of building and nurturing strong client relationships, driving customer satisfaction, and maximizing revenue opportunities.
• Strategic thinker with a results-oriented mindset, capable of identifying and capitalizing on transformational opportunities.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing business priorities.
• Strong analytical skills, with the ability to leverage data and market insights to drive informed decision-making.

Qualifications

To be successful in this role you have:

• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
• Experienced in driving sales process and drive effective working relationships with Sales Operations Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Demonstrates strong business and financial acumen
• Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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The Company

A well-established company within the logistics and distribution sector is currently seeking a 6 months’ contract Finance Manager to join their dynamic team.

The Role

In this role, you'll be responsible for the settlement of intercompany balances and the resolution of any discrepancies that may arise. It will entail working closely with a broad range of parties across multiple countries. A significant part of your duties comprises of reconciliation tasks. Besides, this position will require frequent communication with the overseas counterparts, most notably from the United States and Brazil. Your ability to collaborate and communicate effectively with international teams will be integral to this role.

Your Profile

You should have a Degree in Accountancy or its equivalent and bring along with you 10 years of accounting experience at the group level. Pre-requisites for this role are excellent presentation and stakeholder management skills, as well as good proficiency in excel skills.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13124974, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

The Manufacturing Cost Accounting & Finance Manager, (internal title: Plant Controller) will be responsible for acting as a business partner to the management team of a manufacturing facility enabling strong business performance and ensuring adequate controls. The position will provide day to day support to the management team in line with the performance objectives of the Manufacturing Director and in compliance with company controls and compliance. This position will report directly to the Manufacturing Controller and functionally to the Senior Plant Manager.

Job Responsibilities:

• Control of day-to-day Accounting and Finance Activities including: -
• Budget - Preparation of Budget, Forecast and comparisons.
• Audit - Statutory audit, Internal Audit and financial reports.
• Operations Activities.
• Review and analysis daily shipments, receipts and Direct Labor Hours.
• Involve in day to day manufacturing operations for cost cutting and process improvements.
• Preparing monthly targets for operation staff for shipments and Direct Labor hours and Inventory.
• Control in operational cost including operating supplies/ Repairs/ Overtime.
• Continually assess productivity and efficiency with a view to improve.
• Plan and schedule equipment acquisition and storage, considering such factors as availability, costs, and other economic projections to meet current, short and long term customer requirements.
• Develops periodical reports on jobs accomplished, personnel and equipment utilization, sales and inventory, generated revenue and incorporated costs.
• Monitors and coordinates with other departments the delivery of services, tools and/or equipment; compares records with contracts/purchase orders requirements and reports discrepancies to Management.
• Directs and coordinates activities of staff to obtain optimum efficiency and economy of operations and maximize profits.
• Review the timesheets of staff & equipment and the related financial dues.
• Set and manage the production budget.
• Work assignments carried out to the highest quality level.
• Must understand and comply with all safety rules and company policies of the company.
• Perform various other duties assigned by the line manager within the physical constraints of the job.

Job Requirements:

• Comfortable working in the office, Monday - Friday.
• Bachelor's Degree preferred in Accounting, Finance, Economics or comparable business related field plus Professional degree.
• Minimum of 5+ years of manufacturing accounting experience.
• Good understanding of Hyperion/ Oracle/ JD Edwards/ SAP, either one.
• Attention to detail with ability to translate into the big picture.
• Logical reasoning, critical thinking, and problem solving skills to troubleshoot issues.
• Organization and multi task skills.
• Ability to understand complex data and to work in a dynamic, fast-paced, demanding environment with time constraints.

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Location: Queenstown/Redhill
• Working Hours: 8am - 530pm
• Salary up to $5500

Job Duties:

• Oversee the administration of NS registration, pre-enlistment, and enlistment activities, and follow up on cases and issues post-activity.
• Ensure tasks are completed on time and processes are adhered to.
• Perform verification checks on NS processes and ensure timely submission of reports to relevant stakeholders.
• Communicate with pre-enlistees and their parents when necessary, and coordinate with internal stakeholders for required actions.
• Engage with stakeholders, colleagues, and technical teams to discuss and plan system enhancements.
• Provide data and information for regular management reporting and support audits.
• Administer enlistment exercises at enlistment units and handle any related queries.
• Assist the manager with other administrative tasks as needed.

Requirements:

• Singaporean only
• Bachelor degree in any discipline
• Track record and passion of customer service experience and competency
• Excellent communication and interpersonal skills
• Proven leadership skills will be an advantage
• Meticulous with keen attention to details, highly disciplined and service-oriented
• Proficient in Microsoft Office applications (Excel & Word)
  

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

- To repair & service Company make equipment’s and machines in the region.
- To implement and execute Shut down maintenance at factories or Chemical plants where supplied our equipment’s.
- CNC machine Installation and Job trails in the region.
- Documentation (Service report, Machine registration, filing and record).
- Sales support for company machineries.
- Offer technical support and advise to customers on operating and maintain the machines.
- Built and maintain relationship with existing clients, distributors and dealers.
- Work closely with the sales team to achieve sales targets.

Requirements

-Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
- Minimum 2 years experience
- Process valid Class 3 driving license will be a plus
- Experience in servicing machineries filed

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Service Engineer cum Sales (North/CNC)-CK) - CK (19226)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Novena
$13.45/hour
Monday - Friday 830am - 5pm
3 months renewable

• Address queries over the helpline
• Guide step-by-step tax e-Filing procedures
• Data entry
• Training provided

*Singaporeans only. Diploma/A levels at minimum

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1989461 (Suzana Binte Slemat) GOREF:6892

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Role:

Beverages Service Crew (Barista / Training Provided)

• Leading Beverage Team - Training Provided
• Location: Central [ Orchard, Plaza Sing, Raffles City.. ]
• Outlet to be allocated upon Interview
• Working days: 5 Days 44 hours per week + OT required
• Career Progression

Junior Tea Barista [ $2500 + Store Incentive + OT Payable ]

Senior Tea Barista [ $2800 + Store Incentive + OT Payable ]

• $200 increment after confirmation
• Monthly Store Incentives + Performance Bonus + Birthday Leave
• 2 weeks training provided

Responsibilities:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service cum Operation Assistant

Working Days & hours: 5 days, Mon – Fri, 10am – 7pm

Location: Pasir Panjang

Salary: $2500 - $2800

Job scope:

• Responsible for order processing, quotations, invoicing, and delivery arrangements
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary.
• Coordinate and monitor deliveries and inventories for customers
• Administrative tasks on an ad-hoc basis

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities

• Generate customer orders via SAP and ensure all validation checks are done
• Identify Material Availability, confirm delivery date and release sales order
• Manage and coordinate order issuing and order release
• Follow-up and support new material code creation cross-functionally
• Handle with accuracy the Order Management to achieve customer satisfaction and reduce costs by first-time-right orders
• Processing customer related payments (e.g. customer invoices, credit notes and debit notes
• Maintaining relationships with customers and daily work coordination with third party logistics service providers (3PL) and supporting his/her Manager as required.
• Review and prepare documents for LC submission for LC payment term orders
• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any
• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Prepare and submit day-to-day operations and performance reports

Job Requirements

• Possess min. 2-3 years of related working experience.
• Possess good interpersonal and communications skills.
• Driven and able to work in a fast pace work environment.
• Proficient in MS Excel and LC preparation.
• Proficient in SAP.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24973

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Project Manager
• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base, Project Office at Maude Rd (Lavender area)
• Working days: 5.5 days 8am to 5pm, alt sat full day
• Salary: $9000 to $13000 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Job Description & Requirements

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management