Benefits Summary:

• Up $3000 + Allowance + Commission + Bonus
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• Provide excellent service and support to customers including after-sales matters
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

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**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Summary

The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.

Duties and Responsibilities

▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure that service delivery levels meet or exceed internal objectives as well as targets agreed with airline customers in accordance with individual Service Level Agreements (SLAs)

▪ Deliver cost effective services within agreed budget. Monitor and control costs through effective resource management of staff, equipment, and facilities. Identify and exploit revenue opportunities. Continually review and adjust expenditure to meet fluctuations in demand to deliver savings against budget and forecasts

▪ Ensure the safety of staff, equipment, and facilities in accordance with corporate, local, and international standards

▪ Develop and maintain own department continuity plans including dnata Crisis Management Plan, Business Continuity Plan and Evacuation Plan. Continual review and adjustment of the plan to accommodate change

▪ Ensure staff are trained and equipped with the resources needed to carry out their duties and to perform at a consistently high level to meet Service Level Agreements (SLAs) of the customer airlines. Maintain proficiencies through a program of refresher training and audit

▪ Represent Company as directed as a stakeholder at Changi Airport consultative committees and other external bodies. Develop and promote dnata Singapore’s image and brand through both internal and external communications

▪ Responsible for the formulation of departmental plans. Proactively recommend tactical and proactive plans short to medium term (6 months - 2 years) with contingencies aligned to the overall divisional and corporate strategy

▪ Drive innovative solutions through team creativity and ensure a collaborative approach with other departments. Utilise Information Technology (IT) hardware and software solutions to provide improved service levels, efficiency gains, and cost savings for the department

▪ Control and track the use of outsourced labour to ensure the most efficient and cost-effective use of in-sourced / outsourced labour of specific projects

▪ Ensure compliance with all workplace safety, security, and health policies and procedures

Requirements

▪ Minimum Degree or Diploma from a recognized tertiary institution

▪ Minimum 10 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport, or ground handling company

▪ Minimum 5 years in a management or leadership role

Job Responsibilities:

1. Provide customers with study abroad consulting services in strict accordance with the company's work standards and service processes;

2. Understand the relevant background required of customers who apply to study in Singapore, and design practical study abroad programs for customers;

3. Follow through study abroad programme contract with customers and complete monthly performance tasks;

4. Regularly follow up with leads, maintain good customer relations and other related work;

5. Arrange for parents to visit educational institutions;

6. Handle students matters before and after admission.

Qualifications:

1. Preferably degree qualified

2. Preferred work experience in the same industry. Those without experience but show good aptitude will be trained;

3. Good communication skills, customer affinity, strong learning ability and customer service minded, 4. Able to work under pressure.

5. Able to communicate in Mandarin well

Salary commensurate with experience:

Basic salary with performance incentive and commission

Job Description

• Responsible for project management from the initial stage to delivery, specialized in Transmission and Data projects;
• Liaise with customers and vendors to facilitate service provisioning and related support;
• Manage resource planning, scheduling, and cost control to ensure project completion of standard and within budget;
• Provide pre-sales support to Sales Managers, in particular, CRM related activities;
• Monitor the internal provisioning system and maintain effective knowledge sharing;
• Organize project meeting and progress report to keep project stakeholders regularly updated;
• Other work tasks which are demanded;

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree;
• 4-10 years of technical experience in the telecommunication related industry is a MUST;
• Similar working experience in Chinese telecom carriers in Singapore is preferred.
• Good command of both written and spoken English and Chinese, including Cantonese and Mandarin (to be able to liaise with Chinese, Cantonese and Mandarin speaking customers and vendors to facilitate service provisioning and related support)

We are seeking a highly motivated, independent professional to join our risk management team. As part of the risk management team, you will be a key team member managing the firm’s risk and regulatory compliance matters which include but not limited to business, financial and security.

Responsibilities

Staff Independence

• Manage and organise annual declaration of independence for staff
• Conduct annual independence testing
• Checking of independence for new joiners

Advisory

• Attend to day-to-day queries relating to client onboarding and continuance, independence, and anti-money laundering
• Review basic legal documents such as engagement letters and non-disclosure agreements
• Update firm’s policies based on regulatory changes

General Compliance

• Carry out annual and regular testing to ensure compliance to firm’s policies
• Organise information for reporting to the group and regulators
• Organise and prepare information for internal testing and regulatory inspections
• Organise, facilitate and deliver risk management related training

Other ad hoc duties as and may be assigned

Requirements

• Degree in Accountancy, Business or relevant discipline.
• At least 5 years of relevant experience in an international public accounting firm. Audit experience would be preferred.
• Possess keen interest in the international development of risk management policies with a good understanding of regulatory compliance.
• Good understanding of corporate governance, regulatory compliance, auditing standards and accounting principles
• Strong communication and teamwork skills, with ability to communicate effectively with cross-functional teams.
• Excellent oral and written communication skills.
• Curious and motivated, with strong analytical and problem-solving skills

Reporting to the Senior Director, Operations, the incumbent will be managing a team of supervisors, team leads and operations agents to consistently meet service standards and performance within budgets.

Responsibilities:

• Provide great service quality and continuously improve performance on all level of operation activities in exceed customers’ needs
• Support the Senior Director in optimizing process flows, maintenance of facilities and equipment to meet business and customer’s needs.
• Work with vendor to ensure adequate staffing levels and that all activities meet operational service standards and Global SOP
• Co-ordinate with Supervisors and Managers in Service Centres on operational matters (e.g. cut-off time, shuttles, priority loading for special products etc.).
• Coordinate with Ground Handling Agent (GHA) on shipment recovery and lodgment.
• Communicate with GHA on service recovery during incident such as shipment off-load.
• React promptly to inquiries directed from QCC agents and NCG Managers, ensuring all issues and problems are well addressed and resolved.
• Coordinate the empty ULD loading requirement to maximize utilization.
• Plan loading and unloading priorities of outbound and inbound ULD’s.
• Coordinate plans with NCG team to plan space for transshipments on commercial and network flights.
• Proactive meetings with Performance Management team to ensure adequate focus for all KPIs
• Manage shift operations, delivering great service quality & complying with Global SOP standards.
• Make prompt and effective decisions to address any issues encountered during the shift operation
• Meet with duty supervisors to discuss operations execution plan and resource allocations.
• Monitor daily service request and initiates follow-up action. Ensures the Duty Manager on the next shift is informed when follow up is required.
• Monitor operations to ensure performance standards are met.
• Conduct daily briefing & ensure proper communication & coordination b/w different functions
• Run Performance Dialogs within Ops teams
• Control outsourced FTEs to optimize productivity
• Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
• Enforce the shipment & facility security measures and controls (x-rays, security guards, dangerous goods) in accordance with TAPA, airport security, airline and Global SOP requirements
• Monitor ULD loading to maximize utilization.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs with team members and monitor individual performance.
• Conduct performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

Responsibilities:

• Good communication skills, written and verbal
• Must be able to work shift
• At Least 5 - 8 years & above Operations experience, preferably within transportation
• A must to have experience leading a team of front line agents
• Diploma / Degree or equivalent

Work Location: DHL Express (Singapore) Pte Ltd (South Asia Hub) -121 Airport Cargo Road Singapore 819480

Responsibilities:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodolgyand enforces project standards

Job Requirements:

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 8 years' construction experience in project/site management in construction industry
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Job Description

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 12 years' construction experience in project/site management in construction industry
• Experience in Water Reclamation project is an advantage
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

(A) Job Title : Deputy Manager

(B) Function:

§ To support supervisors to plan the Global Sales and Marketing activities independently of Poly Vinyl Chloride resin and Chlor-Alkali products and manage the organization of the global sales team to deliver the budget.

§ To lead and coach overseas agents to meet their individual budgeted volume targets,

maximize the value of sales and effectively manage key customer/distributors

interfaces in support of the business strategy while upholding the company policies.

§ Extensive experience of the market and on job, the incumbent must be able to come up with business plan and budget in order to achieve corporate goal.

(C) Job Description

1) The incumbent’s main duties and responsibilities include, but not limited to, the following :

§ Compliant with safety standards and company policies in the course of conducting business activities assigned to the individual.

§ Set up credit line, review and analyze financial status of customers and manage credit control in accordance with the company’s requirements.

§ Accountability for development and execution of annual sales plan, including pricing initiatives, and customer margin management.

§ Coordinating with overseas agents for potential customers of expanding sales of Poly Vinyl Chloride resin and Chlor-Alkali products.

§ Correspondence & coordination with suppliers, clients & our overseas agents.

§ Planning & strategizing with suppliers to achieve company short & long-term goal.

§ Half yearly reviews on sales budget set with suppliers / distributors

§ Preparing monthly sales result / report or as and when required

§ Responsible for managing all suppliers/distributors activities within the territory by providing guidance and active support such as joint customer visits.

§ Identifying new customers, creating synergy and maximizing business opportunity.

§ Supporting sale presentations to suppliers, overseas agents and purchase presentations to customers for new product launch and when the market changes.

§ Managing and developing all aspects of the key customer relationship in support of the agreed sales plan for the region including complaint management.

§ Managing and coordinating customer support activities, allowed by the principal, for the assigned customer base and managing assigned personnel to maximize profit, growth and industry awareness within the boundaries set in the product marketing strategies / objectives.

§ Monitoring and reporting market information and trends in relevant industries and informing to stakeholders, business/senior management.

§ As deputy of supervisor to participate in cross-functional consultation or decision-making role.

§ Managing end user relations by coordinating agent activities, technical services, marketing, distribution in areas.

§ Improving and driving support process to enhance operational efficiency and compliance

§ Leading and coaching sales support for sales management activities

§ Developing new business investment opportunities.

2) Able to travel frequently on business trips. Entertainment with guests and business associates in the evening are sometimes required.

Competencies/Behaviors

§ Build effective teams/Collaborate/Cultivate innovation/Customer-focused/Result-driven/Ensure Accountability.

§ Excellent interpersonal and communication skill that facilitate an ability to effectively operate both externally and internally in order to drive for alignment and success.

§ Ability to build effective business relationships through a demonstrated understanding of local cultures and business environment.

§ Self-driven in business acumen, strategic agility and decision making to own priorities and operate independently to the success of this role.

(D) Requirements

1) Degree holder in any discipline

2) International trading administration knowledge including settlement such as L/C operation

3) More than 7 years trading business experience including at least 3 years Poly Vinyl Chloride resin or the polymer additives business experience. Well-developed negotiating skills to handle all level of audience.

4) Proficiency in spoken & written Japanese/English to communicate with our diverse base of customer & manufacturers.

5) Must be proficient in MS Word, Excel, Powerpoint & Teams (High Presentation level is required)

6) Standard accounting skill

7) Able to work well as team player

(E) Salary Range

S$7,500 – 7,700

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidate will perform a back-end support function in the department. The key duties include following up with customers on KYC periodic review documentation; updating customer information data in the systems; liaising with customers on incomplete customer due diligence documentation; attending to customers and/or other departments’ enquiry on account opening, account closure and account maintenance; handling Outward clearing / Inward & Outward Returned Cheque / E-voucher Response / Mark Cheque / Inward Clearing Report / CTS transaction backup; handling e-Giro transactions; preparation of various reports for submission to Head Office, Management and regulatory bodies. The successful candidate will also be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognized Degree.

• Ability to learn fast and work independently.

• Team player and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• At least 1 year of banking experience, preferably in tellering/ payments.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• 10+ years of total experience with at-least 3 years project management experience in financial or other industry
• Prior relevant banking experience in Asia with in-depth knowledge of Treasury Management products & implementation of the same (especially multi-geography H2H implementations)
• The ability to negotiate and adapt to complex, multifunctional relationships within the customer environment as well as the bank environment.
• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Ability to establish and maintain effective working relationships with peers, customer group and management
• Comfortable with direct client and line partner interaction, with proven client interaction abilities (at both senior decision making and day to day operations levels)
• Ability to present ideas and information effectively in group settings
• Demonstrated knowledge and experience in requirements gathering and development for complex client needs
• Self-starter and independent worker, ability to work with minimum supervision
• Expert in structured project management methodologies/practices/tools with the demonstrated ability to successfully deliver large scale projects on time and on budget
• Very strong analytical, problem solving, ideation and time management skills
• Expert in Microsoft Office (and/or other analytical software)
• Strong writing, presentation and oral communication skills
• Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
• Excellent interpersonal skills; positive attitude; team player; and flexible

What you can expect

Implementation Project Consultant (IPC) is primarily responsible for partnering with the senior Regional Sales Team and product partners during the sales process (pre-mandate) to help design suitable solutions and implement the same for high value clients.

We are looking for a self-driven, career minded professional who can take the lead of our key integration projects as well as being the face of the business by participating in client pitches, presentations, and client visits. This is also a great opportunity for someone who may be looking to move into Sales or front-office role as part of their next career phase.

What you will do

• Takes end-to-end ownership, drives for results to grow the business, sustains the intensity and optimism required while focusing on the client
• Project manage complex implementations for multi-jurisdiction, multi-product, and global clients
• Provide pre-sales and RFP support, working closely with Sales on high revenue opportunities across core Treasury and Trade products – cash management, liquidity, payments, SWIFT, host-to-host, Trade services
• Independent end-to-end responsibility for project management, product implementation, and coordination for large, complex and specialized client requirements
• Facilitate and own the establishment of connectivity with Treasury and Trade business partners (Sales, Product)
• Coordinate of all internal and external project related activities including the delegation of tasks, and quickly and effectively ensure a timely and smooth client implementation process
• To provide a consultative approach when recognizing, evaluating and acting upon opportunities for additional client and sales collaboration or when looking to improve overall client satisfaction

Our client, a leading Indian bank is looking to hire Relationship Manager/ Senior Relationship Manager within their Private Banking group.

Responsibilities:

1. Client Relationship Management:Understand client requirements to ensure superior service delivery.
   Provide regular updates to clients on financial market developments and their portfolios.
   Acquire new high-net-worth clients and deepen relationships with existing ones.
   
2. Investment Advisory:Offer investment advice tailored to client needs and risk profiles in alignment with the institution's house views on products and asset classes.
   Map clients' financial needs by analyzing risk profiles, asset allocations, investment horizons, and liquidity requirements.
   Design customized portfolio proposals incorporating diverse products across debt, equity, and other asset classes.
   
3. Portfolio Management:Actively review and rebalance client portfolios based on buy/sell/hold triggers or recommended allocation changes.
   Facilitate FCNR/INR deposits within the product framework as part of comprehensive asset allocation strategies.
   
4. Revenue and AUM Growth:Drive growth in assets under management (AUM) and revenue generation through effective client engagement and relationship management.
   
5. Compliance and Regulations:Ensure full compliance with local regulatory frameworks, in-country sales and marketing guidelines, and institutional policies.
   
6. Leadership:Lead a team of Relationship Managers (RMs) and Client Service Managers (CSMs), if assigned.
   Undertake additional tasks or projects as directed by the reporting manager.
   

Qualifications & Requirements:

• CACS Certification: Mandatory qualification.
• Candidate should have 3+ years of relevant banking experience (RM) or 5+ years of relevant banking experience (SRM)
• Customer Relationship Management skills
• Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
• Knowledge and understanding of Indian banking landscape, India market and macroenvironment.

If interested then please send in your CV to [email protected]

about the company
Established for over 50 years, the Client is an established corporate bank. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the role

• Provide support in the settlements of Treasury products including Foreign Exchange, Money Market as well as Fixed Income and Interest Rate Swaps
• Process FXMM trades including CLS
• Pre-matching, validation and settlements of trades
• Reconcile trade breaks and investigate failed trades
• Static data creation and maintenance in the systems
• Perform reconciliations
• Process remittances accurately and timely
• Ensure submission of regulatory reports on a timely basis
• Participate in projects and/or perform User Acceptance Testing

skills and experience required

• At least 5 years of Treasury Settlements/Operations experience
• Working knowledge in SWIFT payments
• Meticulous and detailed
• Proficient in Microsoft Office applications
• Good communications and interpersonal skills

If you would like to find out more about this role, please click apply below. Alternatively please connect with Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

Industry: Food Nutrition

Job position: Regulatory Affairs Assistant Manager/Manager Job ID: 19431

Hybrid working arrangement (1 day wfh)

Key Responsibilities:

- Ensure regulatory compliance for the company’s products in the B2B segment, and develop regulatory strategies to achieve product registrations and business goals in the APAC region in a timely manner.
- Represent the company in relevant professional associations and regulatory agencies; participate in government agency inspections as needed.
- Maintain a comprehensive understanding of the company’s product portfolio.
- Liaise and negotiate with relevant regulatory authorities and agencies.
- Stay updated on changes in regulatory legislation and guidelines.
- Visit customers with the sales team to explain relevant regulatory frameworks and information; attend industry shows and meetings.
- Coordinate and conduct training sessions for company employees on new regulatory topics.
- Collaborate with other departments, including the B2B sales team, headquarters in Japan, and other company entities in the US, EU, and Asia, as necessary.
- Communicate with key contacts at the headquarters in Japan to obtain necessary data for customer reports or projects.
- Review and approve marketing and sales materials to ensure compliance with regulatory requirements.

Requirements:

• Experience with Salesforce: Use a minimum number of years on Salesforce.
• Minimum of a Bachelor’s Degree in Food Science, Nutrition, or related fields with 3+ years of relevant regulatory experience.
• Ability to independently design and execute regulatory projects.
• Excellent interpersonal and networking abilities to build strong relationships with trade and regulatory associations.
• Customer service-focused and able to work effectively with diverse personalities.
• Familiarity with food safety regulations.

Interested applicants please send your resume to [email protected] with email subject header “Job Application for Regulatory Affairs Assistant Manager/Manager Job ID: 19431- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

· At least 8-12 years of relevant corporate secretarial managerial experience

· Must be CSIS / ICSA qualified.

· Experience working with a diverse portfolio of private and listed companies across various industries.

· Adept at handling multiple projects independently with excellent planning skills

· Adopt a positive leadership approach towards empowering and coaching team members.

· Strong communicator with stellar people management skills.

· Keen passion for change and continuous improvement.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

38

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills and ability to work across all levels.
• Strong team player.

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279