Job Description:
We are looking for enthusiastic and dedicated individuals to join our team as Service Crew members. As part of our frontline staff, you will play a key role in delivering excellent customer service and ensuring a positive dining or service experience for our customers.

Key Responsibilities:

• Greet and assist customers with a friendly attitude.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages in a timely manner.
• Maintain cleanliness and organization of the dining and service areas.
• Ensure all health, safety, and hygiene standards are met.
• Handle customer inquiries, feedback, and complaints professionally.
• Assist in restocking supplies and inventory management.
• Support team members in other tasks as needed.

Qualifications:

• High school diploma or equivalent (preferred but not mandatory).
• Prior experience in customer service or the food service industry is an advantage but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• A positive attitude and willingness to learn.
• Flexibility to work shifts, including weekends and holidays.

What We Offer:

• Competitive salary and benefits package.
• Flexible working hours.
• Opportunities for growth and career advancement.
• A supportive and dynamic work environment.

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Technical Manager (Mechanical (ACMV))

Working Day: 5Day | Mon – Fri 8.30am – 6pm

Location: Ang Mo Kio

Salary: $6,000 - $9,000

Requirements

Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.

Min 8-10 years’ experience in Mechanical (ACMV) services.

Good knowledge in Mechanical works, planning capability and authorities / statutory compliance.

Good knowledge and experienced in Design & Build Tender for Mechanical (ACMV) services is preferred

Job scope

Preparation and submission of Mechanical tenders, including reviewing technical specifications, cost estimates and project timelines.

Taking charge on Mechanical QS related matters and responsible from tender to pre-contract and post contract administration duties.

Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.

Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.

Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.

Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.

Plan and execute with tender team to achieve KPI.

Suggest Value Engineering solution for MEP works, if required, in the tender.

Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.

Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.

Provide technical expertise and guidance to support the decision-making process during tender evaluations.

Evaluating quotations from sub-cons/suppliers according to tender requirement.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Meet, greet and lead customers to their seats
• To ensure smooth running of designated area in terms of manpower allocation, cleanliness and sales
• To manage the team with the purpose of ensuring quality relating to presentation, supervision and control of food and beverage service so as to maximize profit and customer satisfaction.
• To ensure that seating arrangements are all set up with food and non-food items such as crockery and chinaware.
• To replenish items as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings.
• To take food and beverage orders and serve.
• To clear and remove soiled dishes.
• To reset tables after use.
• To upsell food and beverage items.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

We're looking for Fulltime Service Crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave, Medical Benefit, Insurance

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available.

Your responsibilities:

Take orders and advise on menu items as well as the latest promotions

Serving of food and beverages

Perform all duties in accordance to SOP/Management

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries

Come over to our booth to pass us your CV or you could forward to [email protected].

We will contact relevant candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Responsibilities
• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements
• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Willing and able to work on shifts, weekends and public holidays
• Possess a well-groomed, professional appearance

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Duties and Responsibilities :

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• No experience can apply. Training provided

School of Music and the Arts (SOMA) is an established 4-year EduTrust Private Education Institution in Singapore, offering music and dance programmes to both children and adults.

We are looking for skilled individuals who can provide excellent customer service to our students and parents, as well as excel in the daily administrative tasks assigned to this role.

Responsibilities:

• Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
• Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
• Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
• Tracking and updating detailed status reports of all sales leads,
• Engage different stakeholders through liaison with parents, staff and lecturers,
• Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.

Requirements:

• Preferably a minimum qualifications of a Diploma in any discipline, with minimum 2 years of customer service and/or sales experience,
• Experience in the education or customer service sectors is preferred,
• Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
• Must be able to multi-task and work in a fast-paced environment,
• Strong communication and interpersonal skills in English and Mandarin (to communicate with China parents),
• Must be willing to work a 5-day work week (Tues to Sat).

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• To supervise and coordinate the activities and work of the Junior Captains and Captains
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team members to ensure good food and beverage knowledge, sequence of service delivery
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Execute outlet operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Assist F&B Management in monitoring labor, inventory
• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
• Responsible for training team members for their responsibilities during all meal periods and events
• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned
• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Conduct inventory for par levels of food, beverage and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures
• Ensure proper maintenance, cleaning and operation of the outlet and service equipment
• Perform all other duties assigned by the Manager

Requirement:

• 2 years of experience in banquet servicing is preferred

About IMAPAC:

IMAPAC stands as the ultimate provider of comprehensive live conferences/exhibitions, biopharma data, and digital marketing solutions tailored for the worldwide biopharmaceutical industry. Our primary goal is to champion the full spectrum of services offered by global biopharmaceutical organizations and research institutes.

Focused on strategic regions known as R&D hubs for biologics, biomanufacturing, and biotechnologies, our conferences and digital marketing services are finely tuned to meet the unique requirements of each area. Recognizing that different regions have distinct needs, we meticulously craft events that cater to the specific demands of biopharmaceutical companies across Asia, Europe, and the UK.

About the role - Operations Executive

If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of exhibiting and organizing a wide variety of conferences around the APAC and Europe regions.

Key Responsibilities:

· Experience planning and internal project management - Devise the experience plan with project team and implement it accordingly.

· Brainstorm and implement the event experience plan

· Conduct briefings to internal staff before any event

· Ensure IMAPAC presents a high-quality event on the day and continually work to improve our standard of service

· Ensure highest level of hosting events – for registration, presentation and staging, conference content and delivery, catering, special events and entertainment

· Create and review attendee lists (speakers, guests, delegates, sponsors/exhibitors) and all name badges are 100% accurate

· Help speakers, sponsors, exhibitors with the contact system

· Maintain event costs are contained and accurately managed without compromising quality of service and customer experience

· Minimise and keep accurate records of all costs: technical, speaker, venue, AV and documentation

· Submit and file all invoices

· Acquire quotes for new suppliers

· Allocate accurate operational costs in event budgets monthly; post-event budgets by budget date (get all input information/invoices before deadline)

· Timely revise experience expenditure budget according to revenue

· Achieve 100% delegate, sponsor and exhibitor payments at event – present invoices, disallow non-payer access, consistently communicate with GM

· To take up any ad-hoc task as and when required by the business

Requirements:

· Excellent communication, persuasion and negotiation skills

· Ability to manage multiple projects, both tactical and strategic in nature – achieving both time and budgetary deadlines.

· Ability to handle stress, show resilience and adapt to changing market trends and quick to learn

· Persistent and disciplined

· Creative in problem-solving

· An excellent communicator who can voice out their thoughts

· Positive attitude, cheerful and confident personality

Why Choose Us:

· Positive work culture focused on diversity and innovation.

· Opportunity to make a profound impact on the biopharmaceutical industry.

· Shape meaningful networking opportunities within the biopharma space.

· Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as an Operations Executive and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive change in the biopharmaceutical sector.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Customer Services Agent, you will provide a consistent high-quality service to customers at any designated area (check-in counters, boarding gates, transfer desk, special handling). You will operate within the agreed Standard Operating Procedures while maintaining a safe working environment and compliance with all safety and security standards.

As a Customer Services Agent, you will a brand ambassador and always display professional behaviour. You will work in shifts to accommodate round-the-clock flight arrivals and departures.

In this role, you will:

• Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction,
• Ensure excellent discipline and grooming standards are always displayed while on duty,
• Verify information on travel documents, passports and/or visas,
• Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, elderly and passengers with special needs etc.) have been met and that special services and facilities are provided,
• Assist customers with issues regarding to automated check-in systems,
• Ensure effective communication with the passengers and the senior management and update if any flight or service delays are anticipated,
• Follow the safety and security standards in the workplace,
• Identify and report breaches of safety and security standards in the workplace.

Qualifications & Experience

To be considered for the role, you must meet the below criteria:

• Minimum High School Diploma
• Previous customer service experience preferred

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.