In this role, you will support the project management team and be the contact point to implement the Wealth Management (WM) back-office system in Singapore, coordinating system setup, testing, and integration across the different teams involved. Once the system is operational, you will manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation.

Key Responsibilities:

• Assist the project management team in gathering system requirements from the relevant stakeholders, coordinating system implementation and conducting system testing.
• Assist in reviewing the system’s functionality with the Product, IT, Compliance and other teams involved.
• Prepare client data structure for integration, either by transforming the existing data or storing the relevant client data in a compatible format.
• Gather the coverage and booking model of the SG CorpAct Module for analysis.
• Establish the relevant SOPs and ensure operational readiness.
• Create standard document templates, including statements and confirmations.
• Manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation, once the system is live.
• Any other ad-hoc duties assigned.

Requirements:

• 5 years of relevant experience in Wealth Management operations, and experience in implementation and UAT of a new system.
• Familiarity with Wealth Management business and the relevant products.
• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Internal control and internal audit mindset.
• Detail-oriented and strong communication skills.
• Ability to multitask and work independently.
• Ability to work in a fast-paced environment.

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.
• Working hour: 5.5 days, 1 alternate Saturday, Monday to Friday: 8:30 to 6pm (Monday will be until 6:30pm)

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

I. JOB DESCRIPTIONS

• Understand contractual terms and obligations to fulfil shipment requirements for coal and base metals, include handling in the area of Indonesian coal
• Upon confirmation of trade, draft and prepare contracts of sales and purchase
• Liaise with counterparts on vessel nomination, load and discharge port details
• Liaise with customers on draft LC opening or Export LC
• Prepare and ensure shipping documents to comply with LC requirements. Liaise with bank directly for LC negotiation
• Update buyers and sellers on vessel movement
• Check and/or prepare invoices and relevant documents from supplier / to Buyer to ensure compliance with terms of agreement.
• Prepare lay time calculations (demurrage, dispatch), for buyer calculate discharging lay time, for seller; resolve issues as required.
• Monitor receivables and payables from counterpart.
• Ensure all month end transactions are complete within stipulated timeline.
• Monitor shipment status
• Upon loading of shipment, record quality, quantity, bill of lading and all shipping documents; checking against buyer’s LC or shipping instructions.
• Monitor demurrage and/or dispatch receivables or payables.
• Work collaboratively with the team to provide support and coverage as required.
• Support and advise Front Office in Contract review, revision and recommendation to ensure risk exposure is minimized
• Collaborate with the team to ensure all transactions are executed accordingly to internal rules and escalate if required.
• Work with various departments to determine amicable solutions.
• Adhere to internal control and compliance procedures
• Liaise with the Compliance team to review, update and improve internal control processes on a timely basis
• Any other tasks relevant to Trade Operations, as may be assigned by supervisor

II. REQUIREMENTS

• At least 5 years of experience in a coal and base metals operation, include handling in the area of Indonesian coal
• Strong knowledge of various incoterms and well understanding with Letter of credit & UCP600
• Familiarity with shipping (bulk) and usage of laycan and demurrage, particularly on FOB-CFR shipments
• Teamwork mindset
• Proficient understanding of contractual commercial terms
• Knowledge of International Base Metals or Coal Trade (related to procedural flow of trade, B/Cs, B/Ls, Security Trade Control, Internal Control)
• Proficiency in Commodities Trading Systems

We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will maintain advanced DataMiner Systems by resolving customer issues.
• You will make sure that issues get addressed to guarantee maximum service availability.
• You will provide consultation to help customers realize the full potential of their system.
• You will work closely together with both squad and chapter members in an agile environment.
• You will maintain high-quality standards and provide internal departments with product feedback.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

• Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
• Basic knowledge of C# is preferred, or good experience with a similar language
• Experience with HTML, XML, client-server systems, and SNMP
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Cassandra is an asset
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner who adapts quickly to new situations.
• You are communicative and have strong interpersonal and organizational skills.
• You think logically and are customer-oriented.
• You have natural technical insight.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Nomura Overview
Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

Department Overview
Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry

Role Description:
You will form part of the AEJ Shared Services team. Shared Services support the Global Markets activities across multiple asset classes and is responsible for Asset Services, Tax Operations, Network Management, Settlements, Confirmations and Listed Derivative.

You would work closely with the business and senior managers to help drive new initiatives/ projects, utilizing data to optimize processes and facilitate decision making.

You will be tasked with learning the business and processes, to identify and implement solutions to enable business initiatives. You will work with the Shared teams and collaborate with other teams within Operations and other Corporate divisions.

The right candidate should have the interest to expand and develop their business knowledge across multiple domains, be adaptable to manage changes and work closely with stakeholders in different locations.

Main responsibilities are:

• Review and manage risks across multiple Shared functions
• Effectively work with teams to map business processes
• Gather and communicate requirements/information from stakeholders
• Engage with and presenting to management and wider teams.
• Identify areas of inefficiency, reoccurring issues, quality improvement and remediation.
• Identify opportunities to improve and automate manual processes, and drive change where required.
• Manage a broad spectrum of stakeholders.

Skills, experience, qualifications and knowledge required

• Degree with minimum 5 years of working experience in a financial institution. Experience in a Global Markets/Investment Banking environment preferred.
• The preferred candidate would have demonstrated their adaptability by working in different teams/ departments across Middle and Back Office.
• Knowledge in listed derivative processing will be an advantage
• Experience in managing offshore teams and external vendors will be an advantage.
• Strong organizational skills, able to multi-task, track and meet deliverables before agreed deadline.
• Attention to detail with strong logical thinking and analytical skills. Able to produce and articulate solutions to stakeholders.
• Strong communication and interpersonal skills
• Expertise in technical skills such as VBA, Python and data analysis skillsets will be an advantage.

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 8513

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• About 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Company Overview:

We are currently partnering with a fast-growing food ingredients business based in West, Singapore on their expansion plans. Currently, they are seeking an experienced Operations Leader to lead and optimize their daily operations, align with strategic goals, and drive business growth. This key position involves managing various aspects such as manufacturing, supply chain, quality assurance, research and development, and financial operations. Reporting directly to the Board of Directors and senior management, the incumbent will play a crucial role in enhancing operational efficiency, boosting performance, and ensuring profitability during their expansion phase.

If you have significant years of experience in the operations function within the food industry, and is confident in overseeing a myriad of functions, we invite you to explore this exciting opportunity.

Responsibilities:

• Strategic Planning: Develop and implement operational strategies that align with the company’s objectives
• Resource Management: Oversee team personnel, equipment, and inventory to ensure maximum productivity
• Compliance: Ensure all operations adhere to industry regulations and company policies
• Performance Monitoring: Evaluate and improve operational performance through continuous assessment and innovation
• Leadership: Lead, mentor, and develop a high-performing team, fostering a collaborative work culture
• Financial Oversight: Manage budgets and financial planning to maintain cost-efficient operations
• Cross-Department Coordination: Streamline processes and enhance communication across various departments

Requirements:

• Bachelor's degree in Business Administration, Food Technology, Operations Management, or a related field (Master’s degree preferred)
• Min. 8-10 years of experience in operations management, ideally in the food sector including but not limited to savory snacks, bakery etc.
• Proven leadership and team management skills
• Strong problem-solving and decision-making capabilities
• Proficiency in operational software and tools
• Comfortable working in a dynamic and start-up environment

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Location: Near Woodlands South MRT Station -Thomson–East Coast line (TEL)
Office hours: Mon - Thurs 8.30am to 6pm / Fri: 8.30am - 5.30pm

Broad Function
The Assistant/Manager shall report to the FM HOD.
Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.


Key Responsibilities and Duties
Contract Administration & Management:

• Lead contract discussions and monitor milestones
• Review and address contractual issues
• Manage Service Level Agreements (SLAs) for service providers
• Oversee existing service and maintenance contracts
• Assist in strategy formulation for contract administration
• Collaborate with various departments on service contract development
• Expected to work with WH ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

• Manage FM expenditure
• Support FM procurement with ALPS
• Assist with FM OPEX & CAPEX budgets
• Oversee utilities management
• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies
• Oversee FM QA activities and documentation
• Investigate non-conformances and review corrective actions
• Represent FM in Internal Quality Audits
• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
• FM rep for Workplace Safety & Health Champion and Business Continuity Planning
• Assist HOD is organising and managing FM training roadmap.
• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
• Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
• Prior working experience in healthcare setting will be an advantage.
• Prior experience in management of service provider contracts will be an advantage.
• Familiar and experience with public sector procurement governance and processes.
• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Back Office Manager (Customer Service) – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Client Service Manager.

Principal Responsibilities

• Ensure services agreed are provided to the client within the Operating Memorandum
• Ensure that client enquiries are responded to in a polite and timely manner and monitor completeness and accuracy to drive service improvement
• Co-ordinate the negotiation and business agreement of new/bespoke client service requests
• Ensure client reporting and management information is delivered as agreed with the client
• Work in close co-ordination with internal stakeholders to ensure smooth service management and proactive management of client issues and requirements
• Ensure full understanding of clients and their operating model
• Ensure full understanding of client’s needs and requirements and develop a suitable service plan to selected clients base
• Understand the external regulatory environment and compliance issues
• Reviewing, analysing and sharing with clients, the impact of regulatory changes
• Understand client requirement and convey information / message for resolution in efficient & effective manner
• Builds trusting relationships with internal and external clients

Qualifications

• Sound knowledge of the Securities Services industry and global market infrastructure and ongoing developments
• Understanding of Securities Services products such as Direct Custody, Global Custody, Fund Accounting, Transfer Agency, Trustee & Fiduciary Services
• Strong interpersonal, analytical, problem-solving, decision-making skills and a team player
• Personal qualities will include diplomacy, integrity and leadership skills
• Strong communication skills, both verbally and in writing, complimented with excellent PC skills
• Able to coordinate a variety of initiatives in a complex and constantly changing environment
• Able to work in a pressurised environment and manage priorities effectively

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Position Overview:

The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams, clients, and vendors to ensure services are delivered on time, within scope, and meet quality standards.

Key Responsibilities:

Service Delivery Management: Oversee the end-to-end delivery of cyber security services, ensuring compliance with contracts and SLAs. Monitor service performance and resolve incidents and vulnerabilities.

Incident & Problem Management: Lead incident response, ensuring quick resolution and preventive measures for recurring issues. Track and document incidents and resolutions.

Client Relationship Management: Act as the primary point of contact for clients, building strong relationships and providing tailored solutions to security challenges. Continuously improve service delivery.

Team Leadership & Collaboration: Lead a team of security professionals, ensuring alignment with business goals and providing training and resources to enhance team performance.

Risk & Compliance Management: Ensure compliance with security standards (e.g., ISO 27001, GDPR) and perform audits to mitigate risks and close compliance gaps.

Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and generate regular reports on service delivery metrics and performance against SLAs.

Budget & Resource Management: Assist in budgeting and resource allocation to ensure efficient project completion within budget.

Required Qualifications:

• Bachelor’s Degree in Cyber Security, IT, or related field.
• 5+ years in cyber security or IT service management, with at least 2 years in a leadership role.
• Knowledge of cyber security frameworks (e.g., ISO 27001, NIST).
• Experience in security operations and incident response.
• Familiarity with security technologies (firewalls, SIEM, endpoint protection, cloud security).
• ITIL certification is a plus.

Desired Skills:

• Strong leadership, communication, and client management skills.
• Project management capabilities with the ability to prioritize tasks effectively.
• Experience with cloud security and managed security services (MSS).

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Permanent Residents and Citizens only

Job Description:

We are looking for an Operations Professional with relevant work experience to join our team. The ideal candidate will be able to adapt to the fast-paced environment of a startup.

1. User Growth:

◦ Develop and execute strategies to attract and retain users.

◦ Analyze user behavior data to identify growth opportunities.

◦ Work closely with the marketing team to optimize user acquisition channels.

2. Event Planning:

◦ Plan, organize, and execute company events and promotional activities.

◦ Collaborate with cross-functional teams to ensure successful event execution.

◦ Measure and report on event outcomes and effectiveness.

3. Data Analysis:

◦ Collect, analyze, and interpret data to guide decision-making processes.

◦ Create and maintain dashboards and reports for various business metrics.

◦ Provide actionable insights to improve operational efficiency and user experience.

4. Collaboration and Communication:

◦ Coordinate with internal teams to ensure smooth operational workflows.

◦ Communicate effectively with team members and stakeholders.

◦ Contribute to team meetings with insights and recommendations.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.

• At least 2 years of experience in operations, marketing, or data analysis.

• Strong analytical skills and experience with data analysis tools (e.g., Excel, SQL, Google Analytics).

• Excellent organizational and event planning skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

Requirements:

- Minimum Bachelor’s degree, with a preference for candidates with a Master’s degree or higher.

- 3-5 years of experience in operations.

-Preferably bilingual in Chinese and English

- Ability to adapt to the fast-paced environment of a startup.

Benefits:

- Company benefits include but are not limited to the following items:

Health insurance: The company provides health insurance for employees.

Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.

Afternoon tea: Provided every Friday afternoon.

Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.

Access to office amenities: Gym and Swimming Pool Access

Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

Application Instructions:

Please submit your resume and cover letter.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company