We are looking for a Product Specialist to join one of our Central teams focused on Tooling Excellence.

This role offers an exciting opportunity to drive impactful projects that improve processes and tools, delivering measurable results for our operations and customers. If you enjoy solving complex problems, collaborating across teams, and turning data-driven insights into actionable improvements, we’d love to hear from you!

In this role, you'll add to Wise mission by:

• Deliver Process and Tooling Improvements: Lead medium-sized projects from start to finish, including scoping problems, planning timelines, collaborating with teams, and ensuring timely delivery of solutions.

• Optimize Processes: Identify inefficiencies in current processes, propose solutions based on data and feedback, and design improvements to increase team efficiency.

• Use Data to Drive Decisions: Analyze performance metrics and trends to monitor project success, identify risks, and provide updates to stakeholders.

• Collaborate Across Teams: Work closely with product, engineering, and operations teams to implement new tools or enhance existing ones, ensuring alignment with company goals.

• Support Stakeholders: Translate customer and team needs into actionable requirements, helping operational teams execute solutions that reduce manual work and improve the user experience.

• Manage Risks: Partner with risk teams to ensure compliance and mitigate potential challenges related to tools and processes.

• Communicate Effectively: Share updates, present results, and maintain alignment with internal and external stakeholders throughout project lifecycles.

• Mentor Team Members: Contribute to the development of peers and junior team members through knowledge sharing and guidance.

We’re looking for someone who brings:
 

• Product Sense: Strong understanding of user needs, with the ability to design and improve processes and tools that enhance the customer experience while meeting business objectives.

• Project Management: Proven experience managing projects end-to-end, including scoping, planning, and stakeholder coordination.

• Analytical Skills: Proficiency in SQL and data tools to set KPIs, track progress, and measure outcomes.

• Problem-Solving: Strong ability to break down complex challenges into actionable solutions aligned with business goals.

• Stakeholder Engagement: Excellent communication skills to influence, align, and collaborate across diverse teams.

• Process Design: Experience optimizing workflows and tools to enhance efficiency and user experience.

• Ownership: Proactive in driving initiatives and taking accountability for results.

• Adaptability: Resilience in navigating change and adjusting priorities in a dynamic environment.

• Team Collaboration: Experience mentoring or supporting team members to foster growth and knowledge sharing.

Why Join Us?

This is a unique opportunity to make a tangible impact on processes, tools, and customer experiences while developing your skills in a collaborative, innovative, and fast-paced environment.

Along with your resume, please submit a cover letter explaining why you’re excited to join Wise and how your skills and experience align with this role. Please note that applications without a cover letter will not be considered. 

Job Description:

• Report to Project Manager / Head of Planning.
• Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.
• Good knowledge of authority requirement / regulations to execute planning works
• Good knowledge of precast , PPVC , PBU and Dfma concepts
• Ability to adapt to digitalised process in construction industry
• Strong interpersonal skills to liaise with Client/Consultant/Subcon
• Ability to lead a team of Engineers & Coordinators to successfully

Requirements:

• Degree in Civil or Architectural or Construction Management
• 7-10 years experience in Building Environment
• Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage
• Completed min 5 project cycles
• Strong Decision making and leadership skill

Responsibilities

• Evaluate improvement opportunities and proposed solutions for automation projects
• Collaborate with Central Automation team to drive the development of automation strategy, in-line with overall Micron Backend Business objectives.
• Evaluate improvement ideas based on return on investment, quality and safety/ergonomics improvement.
• Partner with internal team members and automation vendors to design solutions to meet improvement objectives.
• Propose improvement ideas to management for approval.
• Plan overall project within expected scope, budget and timeline.
• Lead, mentor and develop a team of automation engineers
• Recruit the best talent to form the ideal team structure.
• Collaborate with other engineering teams to ensure efficient utilization of technology and team resources.
• Motivate team to perform to the highest potential.
• Continuously build up team’s technical competencies through training and industry benchmarking.
• Setup and lead regular meeting with cross functional team to ensure successful implementation of automation solutions.
• Effectively manage automation engineering resources to deliver complex multiple projects on time and to budget.
• Collaborate with counterparts at other sites to ensure consistency of automation projects.
• Closely work with and monitor supplier’s timeline and resources.
• Identify and track overall site project breakthroughs, technical challenges, lead-times and risk mitigation plans.
• Managing site wide program on automation
• Report to management on labor productivity improvement projects through automation in whole site, ensuring compliance to agreed upon business processes.
• Support all automation projects in the site to get necessary resources, i.e. funding and resources by collaborating with internal and external partners, notably IE, IT, BEAUTO, KEG and ES.
• Collaborate with grant team in various government grant execution, communication, audit and administration.
• Oversee the daily operations of the Assembly/Test automation shift, ensuring all equipment and tools are functioning correctly and efficiently.
• Manage a team of Automation Engineers, technicians, providing guidance, training, and support to ensure high performance and adherence to safety protocols.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
• Coordinate with other departments to ensure seamless integration of automation processes and resolve any issues that may arise.
• Develop and implement standard operating procedures (SOPs) for the automation shift operations.
• Ensure compliance with all relevant safety regulations and company policies.

Requirements

• Bachelor’s /Master’s in engineering or Science fields
• At least 5 years of work experience in physical automation/ data engineering and related engineering field
• Proven ability in managing direct reports (leadership role) with experience in building new teams desired
• Practical experience working with AMHS (Automated Material Handling Systems), equipment automation
• Practical knowledge of MES (Manufacturing Execution Systems) and Dispatch/Scheduling tool in a high-volume manufacturing environment
• Contractual and commercial awareness
• Proven ability in project and/or program management
• Excellent analytical, fact-based decision-making skills
• Excellent interpersonal skills and demonstrated ability to communicate effectively at all levels within the organization
• Excellent teamwork and collaboration with other groups, internally and externally
• Proven ability to plan and prioritize goals and objectives

Evaluates, selects and orders equipment that is most appropriate and cost effective for the manufacture of company products. Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers' technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.

Location: Paya Lebar

Job Description

•Lead and manage the planning, execution and completion of diaphragm wall construction projects.

•Oversee the design, development and approval of construction plans and technical specifications.

•Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.

•Ensure compliance with safety, health, environmental and legal regulations on-site.

•Monitor project progress, manage risks and make necessary adjustments to meet timelines.

•Manage project budget, including cost control, procurement and resource allocation.

•Prepare regular reports on project status, including schedule, financial performance and risk management.

•Resolve any project-related issues, conflicts and technical challenges.

•Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.

•Ensure the proper documentation and filing of all project-related activities and approvals.

Job Requirements

•Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field

•At least 8 years of experience in construction project management, specifically diaphragm wall construction

•Proven track record managing large-scale civil or infrastructure projects

•Familiarity with local building regulations, environmental and safety standards

•Strong Knowledge of diaphragm wall construction techniques and equipment

•Proficient in project management software

•Knowledge of budgeting, cost control and financial management of projects

•Effective communication, stakeholder, negotiation and conflict resolution skills

•Experience working with government agencies or large infrastructure clients;

•Required to travel to construction sites and work in both office and field environments.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

Benefits:

• AWS
• Incentives + Company Benefits
• Established Company in the Marine Industry
• Reporting to Director of Maritime Connectivity Solutions

Job Scope:

• Develop sales strategies to drive profitability and growth for the Satellite Subscriptions Team
• Engage with clients and prepare commercial proposals
• Collaborate with Product and Technical Managers to tailor proposals to client needs
• Provide pre-sales and after-sales support
• Execute business plans to meet sales targets

Requirements:

• Diploma/Bachelor’s Degree in Telecommunications or Electrical Engineering
• At least 3 years of sales experience, preferably in maritime satellite services

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

-Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.

-Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.

-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

-Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.

-Advise staff on specific entitlements and explain employment standards and legislation where needed.

-Manage the recruitment process and ensure candidates fit the role and company culture.

-Maintain employee database in the HRIS & P-filing, etc.

-Proficient in Payroll processing and Work Pass application.

-Administer employee leaves, claims and year end IR8A submission.

Contract Period:

• Contract Base Period : From 1 Feb 2025 to 31 Jan 2026.
• Contract Option : From 1 Feb 2026 to 31 Jan 2027.

Deployment:

• Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break
• Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Benefits

1. Location: Work at Changi, East Region
2. Career Growth: Gain valuable experience in air freight, with opportunities to develop your skills in customer service and logistics.
3. Team Spirit: Join a supportive and dynamic team where collaboration and learning are encouraged.
4. Work-Life: Enjoy alternate Saturdays off after confirmation and 14 days of annual leave to recharge.
5. No Experience Needed: Fresh faces are welcome! Comprehensive training provided for those eager to learn and grow.

Job Description

Are you ready to embark on an exciting career in air freight? We are seeking enthusiastic and organized individuals to join our team as Air Export Customer Service Representatives. You’ll play a crucial role in managing our clients' air export needs, providing exceptional service, and coordinating with our operations team to ensure smooth shipment arrangements. This is your opportunity to thrive in a fast-paced, global logistics environment.

Roles & Responsibilities

• Support assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries.
• Book air export shipments with airlines and co-loader agents, ensuring timely follow-ups.
• Handle air export billing, invoice verification, and resolve rate disputes efficiently.
• Coordinate with clients, sales teams, overseas agents, and operations staff to ensure successful shipment arrangements.
• Perform additional duties as requested to support team goals.

Requirements

• Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and data entry. Excellent command of English and Mandarin to liaise with Mandarin-speaking associates.
• Experience: Experience in air freight is a bonus, but not required. We welcome fresh candidates willing to learn.
• Attributes: Team player with a proactive attitude. Strong organizational skills and the ability to handle inquiries efficiently. Willingness to work overtime if necessary.

Additional Information

• Location: No. 9, Airlines Road, #02-16 & #02-17, Cargo Agents Building ‘D’, Changi Airfreight Centre, Singapore 819827.
• Working Hours: Monday to Friday, 9 am – 6 pm. Saturday, 9 am – 1 pm (alternate Saturdays off upon confirmation).
• Leave: 14 days of annual leave after confirmation.

Benefits:

• Competitive salary of up to $4,700 + variable bonus + AWS
• 5-day work week (Monday to Friday) with regular hours for work-life balance
• Opportunities to develop and execute strategic sales plans in logistics
• Gain experience with international and intra-Asia market development
• Collaborative work environment with cross-functional team involvement

Job Description:

We are looking for a Business Development Manager to drive growth and develop innovative marketing strategies. Focusing on local and intra-Asia markets, you will build and maintain strong relationships with clients and partners, negotiating advantageous terms and working closely with in-house experts. This role combines strategic planning, relationship building, and proactive sales execution to increase overseas routing orders (RO) and enhance customer loyalty.

Roles & Responsibilities:

• Develop new business opportunities and drive client acquisition
• Build and nurture relationships with existing clients to identify sales leads
• Serve as the primary point of contact for client inquiries and feedback
• Conduct market research to identify potential clients and emerging trends
• Design and execute sales strategies to meet revenue and growth targets
• Work with the sales team to develop proposals and presentations
• Negotiate terms with clients, ensuring beneficial agreements
• Collaborate with internal teams (operations, customer service) for seamless delivery
• Provide regular sales reports and insights to the management team
• Maintain high customer satisfaction through proactive communication and problem-solving
• Stay updated on industry trends and competitor activities
• Handle tenders, RFQs, and Bids as needed

Requirements:

• Proven experience in business development or sales within the logistics sector
• Strong understanding of local and intra-Asia markets
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively in a team
• Proficient in sales strategy development and client relationship management

Additional Information:

• Salary: Up to $4,700 basic + variable bonus + AWS
• Working Location: Alps Ave, Singapore 498801 (Second Office)
• Working Days: Monday to Friday, 9am - 6pm

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description

• Ensure all construction works are performed on time and in compliance with all necessary standards, code of practice and safety regulations.
• Responsible for the supervision and coordination of works at construction site.
• Monitor progress, quality of workmanship.
• Supervise the work activity on site, monitor the progress and keep track based on schedule
• Supervise and coordinate of construction workers / operators in construction project
• To assist in prepare information to office to prepare progressive claims and VO.

Job Description:

• Provide strategic leadership and oversee the execution of construction projects from inception to completion.
• Manage budgets, schedules, and resource allocation to ensure projects are completed on time and within budget.
• Establish and implement policies, procedures, and standards to ensure operational efficiency.
• Collaborate with stakeholders, including clients, subcontractors, suppliers, and regulatory bodies, to ensure project success.
• Drive business growth through strategic planning, market analysis, and identifying new opportunities.
• Lead tendering, contract negotiations, and risk management activities.
• Ensure compliance with safety regulations, construction laws, and environmental standards.
• Monitor project progress through regular site visits and performance evaluations.
• Prepare detailed reports on operational and financial performance for the board and other stakeholders.
• Mentor and guide senior management and project teams to achieve organizational goals.
• Maintain strong relationships with clients, suppliers, and other stakeholders.
• Address customer concerns promptly and ensure high levels of satisfaction.
• Represent the company at industry events and networking opportunities.
• Identify and secure new business opportunities and partnerships.
• Lead marketing initiatives and campaigns to enhance brand visibility.
• Analyze market competition and adjust strategies accordingly.

Requirements:

• At Least Diploma in Construction Management, Interior Design or a related
• Minimum 10 years of total working experience in the construction industry.
• At least 4 years of experience as a General Manager in a construction company.
• Proven leadership and team management capabilities.
• Strong negotiation, problem-solving, and decision-making skills.
• In-depth knowledge of construction laws, safety standards, and industry best practices.
• Proficiency in project management tools, financial management, and tendering processes.
• Exceptional communication and stakeholder management skills.
• Ability to handle complex, large-scale projects under tight deadlines.
• Strong analytical mindset and ability to drive organizational performance.

We are regret that only shortlisted candidates will be notified.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team
• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

Roles & Responsibilities
Job Description:
· To perform tasks assigned by the superior, to identify and confirm the ambiguous tasks;
· To understand product demand, product industry, market conditions (according to requirements of the purchase form), to endure the authenticity of the supplier quotation; to have preliminary understanding of business terms (payment terms, quality standards, certificates, and delivery) and to assist the supplier management department on the collection of supplier performance appraisal data;
· To develop procurement channels (reduce the intermediate links, complete the development of new products, new markets and new suppliers);
· To collect the user experience, effect, and feedback of products, and report identified issues to superior;
· To think and reflect on problems and issues faced during market survey based on market conditions and seasonal changes, and to timely feedback to supervisor;
· To collect certificates of products and suppliers, and to ensure the authenticity of the certificates;
· To examine the supplier and provide them with feasible recommendations;
· To be responsible for product sampling;
· To be responsible in the data analysis related to the procurement of products;
· To provide tender product information: purchase form, price inquiry table, and etc.
Job Requirements:
· Candidate must possess at least Bachelor's Degree in any field;
· Candidate with strong sense of responsibility, able to work under pressure, and good team player is preferred;
· Proficiency in Microsoft Office;
· Ability to keep company confidence;
· Willing to travel oversea as business trip will be requested

58 RECRUITMENT PTE. LTD

19C9772

88669366

- Oversee Daily Accounting Operations: Manage daily bookkeeping, account reconciliations, and ensure timely processing of invoices and payments.
- Financial Reporting: Streamline and oversee financial reporting processes, ensuring accuracy and compliance with accounting standards established by the HQ
- Budgeting and Forecasting: Lead budgeting and financial forecasting efforts, providing insights to support strategic business decisions.
- Regulatory Compliance: Ensure adherence to local regulatory requirements and maintain robust internal controls.
- Financial Analysis: Conduct in-depth financial analyses to evaluate business performance and identify opportunities for improvement.
- Cross-Functional Collaboration: Partner with other departments to align financial objectives with broader business goals and enhance financial performance.
Qualifications:

- Extensive experience in finance and accounting leadership roles.
- Strong expertise in financial analysis and strategic planning.
- Proficiency in ERP systems (e.g., SAP, Oracle, OODO).
- Excellent leadership and communication skills.

58 RECRUITMENT PTE. LTD

19C9772

88669633