✓ Location: Defu Lane (Hougang)

✓ Working Hours: Monday to Friday, 9.00am to 6.00pm, Saturday, 9.00am to 1.00pm

✓ AWS

✓ Medical Benefits

Job Scope:

• Attend to customers' requests Service / Repair / Maintenance enquiries
• Quotation
• Build sustainable relationships and trust with the customers and committed to increasing customers' engagement level
• Evaluating and improving the current practices and processes as part of workshop operation
• Ad-hoc duties

Requirements

• At least 1 year related experience in workshop operation

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

job Description & Requirements

Job Objectives/Job Summary:

As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.

Responsibilities/Duties:

· Prepare quotations and submit to customers

· Handling/processing of customer sales order

· Monitoring of delivery status

· Logistic arrangement/coordination for local and overseas shipment

· To support sales personnel in new project coordination

· Supporting sales team in processing documentation for sales

· Ensure customer satisfactory are met

· Coordinating with internal department on job orders and requirement

· Follow standard operating procedures

· Any other ad-hoc duties as assigned by HOD

Job Title: Project Manager

Location: Singapore; APAC Region (Thailand, Indonesia, Malaysia)

About Freyr Technology:

Freyr Technology, founded in 2021, specializes in cutting-edge fields such as XR and AI, with business operations spanning the APAC region. As partners with industry leaders such as NVIDIA, we aim to revolutionize the digital landscape through innovative technologies and strategic investments across Southeast Asia.

We are seeking an experienced Project Manager to join our team. In this role, you will lead GPU cloud project deliveries, manage compute cluster construction, and evaluate technical solutions. You will collaborate closely with internal business and technical teams while engaging with external clients and product suppliers to ensure successful project execution and risk management.

Responsibilities:

• GPU Cloud Project Delivery: Oversee the implementation and delivery of GPU cloud projects and compute cluster construction.
• Technical Evaluation: Conduct technical solution reviews to ensure quality and feasibility.
• Internal Collaboration: Coordinate with internal business and technical teams to develop and refine industry-specific business scenarios and delivery models for application within the organization.
• External Communication: Act as the primary liaison between external clients and product suppliers to manage project timelines, mitigate risks, and ensure delivery quality.
• Best Practice Development: Explore and document industry-leading practices for delivery models and apply them to improve team processes.

Qualifications:

• Experience: At least 3 years of experience in cloud computing or related industries, with a track record of delivering medium to large-scale cloud and compute cluster projects.
• Certifications: PMP certification and experience with major cloud providers’ project solutions and delivery processes are preferred.
• Technical Expertise: Familiarity with mainstream enterprise cloud architectures, compute cluster solutions, and best practices for project delivery.

Skills:

• Strong project delivery and coordination capabilities.
• Excellent learning ability, communication, and logical thinking skills.
• A strong sense of responsibility, service awareness, and stress management skills.
• Team Building: Proven ability to develop internal project delivery capabilities and translate business scenarios into effective delivery practices.

Job Summary

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Join us in driving the future of transportation!

As the Finance Manager, you will support the finance department by performing various accounting tasks. This role is essential for ensuring the accuracy and efficiency of the financial operations within the organization. The Finance Manager will report directly to the Managing Director and will be responsible for maintaining financial records, preparing reports, and assisting with audits and budget preparations.

Responsibilities

• Ensure timely and accurate month-end closing and financial reporting to Management.
• Prepare financial analysis and reports as required.
• Prepare revenue projections and assist in forecasting expenditures.
• Assist with preparing and monitoring budgets.
• Review expenses, payroll records, and other financial documents as assigned.
• Update financial data in databases to ensure accuracy and accessibility.
• Maintain related supporting documentation to meet legal regulations and requirements.
• Coordinate and communicate with external parties such as tax agents, corporate secretarial agents, and tax authorities as necessary.
• Lead, mentor, and manage the finance team to enhance performance and productivity.
• Develop, implement and manage financial planning processes in alignment with company goals.
• Assist with other accounting projects as directed by Management.

Qualifications

• A solid foundation with a Bachelor’s degree in Accounting or Finance; CPA is a plus.
• 5+ years in the accounting fast lane, with a preference for those who've navigated the automotive sector.
• A tech-savvy navigator, proficient in the latest accounting software and MS Office.
• Expertise in accounting principles and regulations, with the ability to apply them at high speeds.
• Strategic vision with the analytical skills to dodge financial potholes.
• Leadership qualities that inspire and accelerate team performance.
• Must be computer literate with working knowledge of Microsoft Office applications (Excel, Word etc.)
• Proactive, exercise flexibility, able to multi-task and work independently
• Enjoy working with people and thrive in team environment in a fast paced environment
• Fluent in written and spoken English

As a Test Engineer at MSB, you will be responsible for developing frameworks for monitoring and improving Engineering performance to plan, providing value-add engineering solutions, and driving continuous improvement projects in Test processes. You will also provide support in product test proliferation and excursion management activities.

Responsibilities and Tasks

Develop frameworks for monitoring and improve Engineering performance to plan

• Maintain knowledge of engineering plans, forecasts and targets
• Develop systems for tracking and monitoring actual performance
• Evaluate and resolve performance issues
• Drive projects to improve performance to plan

Provide value-add engineering solutions to meet cycle time improvement, cost reduction and quality performance goals

• Participate in Test cycle time, cost and quality improvement teams
• Review and evaluate variables that contribute to cycle time, cost and quality
• Develop and implement cycle time, cost and quality improvement projects

Drive continuous improvement projects in Test processes to improve operational efficiency and productivity

• Maintain Test process, equipment, systems and product knowledge
• Perform Test efficiency and productivity analysis
• Develop and implement improvement projects

Provide support in product test proliferation activities

• Activate manufacturing test readiness team
• Verify production readiness
• Perform production validation
• Ensure qualification effectiveness and efficiency

Support Quality team in excursion management activities

• Participate in Test containment and disposition activities
• Perform and verify Test disposition system set ups
• Execute and ensure timely disposition of deviation materials

Work closely with Test planning/manufacturing/engineering teams to ensure the smooth execution of Test manufacturing operations

• Participate in Test operations review discussions
• Provide tactical engineering support

Collaborate with multi-functional Central/Site teams to overcome Test operation issues and challenges

• Investigate and identify root cause of issues
• Implement corrective actions
• Design preventive measures

Job Requirements

• Bachelors /Masters in Electrical and Electronic Engineering, or related fields.
• Knowledge of semiconductor processing, device physics, and Silicon IP.
• Self-motivated, enthusiastic, and proactive.
• Proficiency in statistics, data analysis tools, problem-solving and analytical skills.
• Excellent communication and presentation skills both oral and written.
• Ability to work independently, prioritize tasks, and manage numerous projects with minimal supervision.
• Effective collaboration across departments and with external partners.
• Familiarity with Big Data Analytics, Process Automation and Generative AI Applications will be an added advantage.
• Leadership experience
• Keen and knowledge of the semiconductor Industry
• Experiences in the development, procurement, installation, and calibration of instruments, equipment, and control devices for both New Product Introduction (NPI) and High Volume Manufacturing (HVM). Experiences in managing the operational, functional, and performance testing of semiconductors and conducts Root Cause Analysis for low yield issues and analyzing and interpreting test data, and prepares technical reports and publications.

We are looking for a Package-Silicon Integration Engineer in Micron's Package Development Engineering(PDE) Group, who will be responsible for driving advanced package development for next generation silicon and package technologies. You will collaborate with various functional teams such as silicon wafer design, package design, wafer fab to meet project requirements. You will drive the technology development through multiple phases of product maturity and contribute to Micron's strategic objectives of Technology leadership.

RESPONSIBILITIES include but are not limited to:

• Work with package design and development teams to complete chip package interaction risk assessment.
• Work with scribe designers and assembly engineers to find solutions for dicing problems and implement relevant design rules/FMEA.
• Work with die designers to enable design for manufacturing in area like die size, scribe width and pad size.
• Collaborate with R&D/manufacturing wafer fabs and packaging teams to solve relevant issues, and improve yield, quality and manufacturability.
• Contribute to development of new silicon and package technologies by engaging with Micron’s internal factories.
• Define test vehicles, plan DOEs, characterize enabling technologies, document best-known-process and hand-off to manufacturing.
• Identify technology, quality, business process gaps and develop solutions.

EDUCATION, EXPERIENCE & QUALIFICATION REQUIRED

• Masters or Bachelor’s degree in Engineering (Mechanical, Materials Science, Electrical, Chemical) or related field
• 5-7 years of semiconductor fab experience in Chip package interaction and integration
• Strong Project / Program management skills
• Possess sound methodology for organizing work, decision-making and setting priorities
• Strong analytical, problem solving, and organizational skills
• Proficiency in computer applications like Excel, Word, Power Point.
• Self-motivated and team-oriented.
• Strong interpersonal, oral and written communications-skills.

Keen on the role? Apply now!

As a Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) Engineer at Micron Technology, you will be responsible for performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will be required to summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. In this role, you will have the opportunities to collaborate with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. You will provide documentation of the RMA findings and oversee the final customer report till closure. In addition, for the senior role, you will be asked to provide guidance and lead the team when solving complex unplanned deviations reported by our customers. Project management skills are necessary and the ability to make critical decisions that directly translate to quality and timely completion of the project is highly desirable. You will also be required to spearhead the sustaining efforts and keeping up to date on new product knowledge, as well as developing and mentoring new talents.

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analyis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: GPSS) for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode for NOR * NAND product family
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

Qualifications and Experience

• Excellent verbal and written communication skills in English. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner
• Excellent problem-solving and analytical skills with strong attention to details.
• Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.

Candidates with 2-3 years of experience in the semiconductor industry as Product or QA engineer are preferred. Relevant experienced candidates will be considered for the Senior Role.

Education

A Bachelor or Masters Degree in Electrical Engineering or similar field of study.

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

• Monitor market trends and competitor activities to refine strategies and maximize engagement identifying critical enablers for success for the region
• Collaborate closely with the sales and product teams to align marketing efforts with business goals and client needs.
• Use market intelligence to identify areas to focus sales activities, potential disruption and opportunities to increase impact in the field.
• Design and execute tactical marketing initiatives like campaigns, promotions and activation leveraging data based insights. Create, launch and manage targeted sales promotions with your regional teams.
• Use assets to sell the story, identify what proof points and points of engagement are important at each stage of the process and drive implementation and execution for your region.
• Enable the sales team to be effective with sales assets, messaging, targeting and engagement.
• Develop, maintain and distribute competitive intelligence.
• Measure performance and impact with data and analytics
• Be the region "go-to" for support and escalation.
• Build a tender database for faster and more consistent response for your region.
• Work across the CT Product Management and Marketing team to represent the voice of sales for your region.

You're the right fit if:

• Bachelor’s degree or equivalent work experience (must)
• > 5 yrs related experience in Field Marketing or adjacent fields (e.g. Product Marketing, Clinical Marketing, Marketing Communications)
• Ability to synthesize market and customer feedback and existing and new products into targeted campaigns, promotions and marketing strategies; comfortable with making tradeoffs, decisively
• Excellent communication skills with a talent for building strong professional relationships and ability to influence colleagues.
• Ability to lead an organization in the development and implementation of region-specific Go-to-Market strategies.
• Experience in high-tech, healthcare/med-tech solutions businesses in B2B environments
• Knowledge of commercial and marketing processes, planning and budgeting
• Understanding of area of specialization; resolves a wide range of issues in creative ways
• Ability to manage multiple projects independently and effectively.
• Analytical mindset with a focus on delivering measurable results.
• MBA desired in related field (optional)

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Remuneration: Basic & VB + $800 Flexi Dollars + 3 month performance bonus

Work location: Pioneer

Working hours: Mon - Fri, 8:30am - 5:30pm

Job Description:

• Manage daily operation activities in workshop and customer service
• Ensure the performance and reliability of XSQUARE’s fleet of AGVs
• Respond and provide technical guidance to customers regarding operational issues, software updates, general maintenance etc
• Ensure accountability and integrity operational readiness of workshop
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Act as a bridge between sales, operations & customers
• Write technical report and submit to customer/manufacturer
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators

Job Requirements:

• At least 3 years above experience in Industrial Robotics (AGV / Forklifts etc.)
• Candidates with experience from Robotics companies: strobo, hope technik, rockwell automation, omron, swisslog, would be highly advantageous

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Job Description

· Manage work passes which include application, renewal & cancellation

· Handle recruitments, compensation, benefits and implementation

· Handle the implementation and enforcement of HR Policies and procedures

· Prepare letter of employment, appraisal forms & exit interview

· Handle workers accommodation & dormitory issues

· Handle WICA and medical insurance claims

· Insurance Management – Ensure all insurance are valid, kept up to date

· Handle workers administration, on & off boarding

· Manage course registration such as coretrade, safety courses and other BCA/MOM requirements trainings for workers and professionals.

· Handle & monitor attendance / leave and medical claims.

· In charge of Payroll

· Handle e-filling of staff income tax return

· Manage Company asset eg Biometric, Computers, Software etc

· General / ad-hoc admin duties as assigned

Job Requirement

• Candidate must possess at least a GCE ‘N” Level Certificate
• At least 3 years working experience in related field
• Good knowledge of HR & Payroll software will be an advantage
• Strong Microsoft Excel skills
• Detailed and meticulous
• Positive work attitude
• Able to work independently with minimum supervision

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Requirement:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Preferably be able to converse in English or Mandarin;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Job Description:

We are seeking an experienced and dynamic General Manager to oversee and manage the operation of SFS Care. The candidate will be responsible for formulation and implementation of sales and marketing activities, supervising/managing Funeral Director, Operation crews, and administrative staffs, in order to further drive SFS Care business expansion.

Key Responsibilities:

1. Oversee SFS Care and provides leadership and direction to achieve sales targets.

2. Supervise the Funeral Directors, operation team and other administrative functions

3. Manage day-to-day operations to enhance productivity and cost efficiency.

4. Develop and implement marketing and promotional strategies to enhance SFS brand visibility and market presence.

5. Collaborate with cross-functional teams to ensure alignment with the group overall goals and objectives.

6. Analyse, monitoring industry market trends, competition and customer needs to optimize sales strategies and operations.

7. Maintain strong relationships with key stakeholders, clients, and vendors.

8. Overseeing financial performance and reporting.

Requirements:

1. Over 10 years experience as a General Manager or in a similar senior management role.

2. Strong background in sales, operation and financial supervision in the funeral service industry.

3. Excellent leadership acumen with a strategic mindset.

4. Ability to work in a fast-paced environment and manage multiple priorities.

5. Experience in marketing and promotion is a plus.

How to Apply:

Interested candidates, kindly send your resume and a cover letter to [email protected]

A sales manager is a professional responsible for leading and overseeing a team of sales representatives. Their primary goal is to ensure that the sales team meets or exceeds revenue targets by effectively managing and motivating their team, developing sales strategies, and fostering strong relationships with customers.

Key Responsibilities:

• Team Management: Hiring, training, and developing sales representatives
  Setting performance goals and providing feedback. Coaching and mentoring team members. Managing team performance and addressing issues
  
• Sales Strategy: Developing and implementing sales strategies and tactics.; Analyzing market trends and identifying new opportunities;
  Setting sales quotas and targets;
  Tracking and reporting on sales performance.
  
• Customer Relationship Management:Building and maintaining strong relationships with customers;
  Addressing customer concerns and complaints;
  Identifying and pursuing new business opportunities.
  
• Sales Process Management:Overseeing the sales process from lead generation to closing;
  Ensuring adherence to sales best practices;
  Streamlining sales processes for efficiency.
  
• Reporting and Analysis:Preparing sales reports and analyzing sales data;
  Identifying areas for improvement and implementing corrective actions.
  Providing insights to senior management on sales performance.
  

Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proven track record in sales and sales management
• Deep understanding of sales processes and techniques
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in sales CRM software and tools

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

The Position

This position is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and fostering a positive team environment. Supporting Eye care Practitioner (ECP) by addressing any concerns and feedback may have with empathy and professionalism.

Major Responsibilities

Supervisory

• Oversee and supervise a team of assigned customer service officers and ensures comply with company guidelines particularly related to quality of service.
• Improve Customer Service Officers communication skills by conducting training on Hoya’s ophthalmic lenses and optics related topics.
• Proficiency with all the in-house systems and tools, provide training and coaching to Customer Service Officers.
• A point of contact for demanding customer inquiries or complaints that require escalation beyond the Customer Service Officers.
• Coordinate daily workload with customer service team according to operation plan.
• Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction.

Customer Service

• Manage incoming phone calls, identify, and assess customer’s needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Resolve product or service problems by clarifying customer’s complaint, determining the cause of problem, and explaining the best solution to solve the problem, expediting correction or adjustment, and follow up to ensure resolution.
• Handling reports related to complaints, feedback and product issues from internal and external.
• Ensure all orders are entered in a timely, efficient, and accurate manner.

Back-end Processing

• Receive and process incoming orders through phone calls, emails, fax, and online ordering system. And ensure that customer orders are processed in an efficient, accurate and timely manner.
• Ensure proper tracking on all the orders, liaise with factory, and updates customer on the estimated delivery timing.
• Coordinate & liaise closely with various internal departments & external parties to ensure timely service delivery for customers

Others

• Other duties may be assigned as business needs arise.

Qualifications

Education:

• Diploma in Optometry or equivalent

Experience:

• Preferred 2 years of relevant working experience in optical retails
• Familiar with the use of Microsoft Office products (e.g.: Word, Excel & PowerPoint)
• Customer service experience is an advantage
• Supervising experience is an advantage

Behavioral attributes:

• Strong phone contact handling skills and active listening.
• Strong problem-solving ability
• Ability to work in a fast-paced environment.
• A team player with great interpersonal skills.
• Positive attitude.

Others:

• Able to work overtime (as needed based on business requirements)
• 5.5 days’ work week (alternate Saturday):
• Mon, 9.00am – 7.00pm
• Tues – Fri, 9.00am – 5.30pm
• Sat, 9.00am – 1pm

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment