Business Development Manager

1. Responsibilities and Accountabilities:

(1) Develop a growth strategy focused both on financial gain and customer satisfaction;

(2) Conduct research to identify new markets and customer needs;

(3) Arrange business meetings with prospective clients;

(4) Promote the company’s products/services addressing or predicting clients’ objectives;

(5) Prepare EPC contracts ensuring adherence to law-established rules and guidelines;

(6) Keep records of sales, revenue, invoices etc.;

(7) Provide trustworthy feedback and after-sales support;

(8) Build long-term relationships with new and existing customers;

(9) Develop entry level staff into valuable salespeople.

2. Requirements :

(1) Must possess min 7 years of business development experience on EPC project development in overseas countries;

(2) Good education with Bachelor degree or above;

(3) Familiar with power market and related regulations in Singapore;

(4) Be able to work under pressure and agree work overtime;

(5) Fluency in English and Chinese;

(6) Strong presentation skills, written and oral and strong communication skills;

(7) Good time management and planning skills;

(8) Self-motivated, ability to work independently.

The Institute of Sustainability for Chemicals, Energy and Environment (ISCE2) was established by A*STAR in 2022 to support Singapore's sustainability goals, including the Singapore Green Plan and Zero Waste Masterplan, through strong international partnerships with industry, public agencies, and academia. ISCE2 is located at Jurong Island.

You will play a key role in supporting the monthly manpower report, grant management, grant utilisation and financial planning of ISCE2. As part of day-to-day operations, you will also be involved in updating of manpower allocation in SAP and coordinating with various stakeholders for manpower budgets and projection. In the process of stakeholders' engagement, you will have the opportunities to interact with senior management and researchers directly, as well as various counterparts in HQ e.g. Finance, HR etc.

Job description:

• Analyse monthly manpower reports, monitor grants utilisation for manpower and prepare for presentations as and when needed
• Perform short- and long-term financial projections for the Institute
• Update of manpower allocation in SAP on a timely basis
• Prepare and submit Fund Requisitions and Final Statement of Accounts
• Ensure proper allocation of bonuses to projects
• Attend to queries from grantors and auditors on manpower charging
• Checking of budget and headcount availability of manpower requisition for staff to be hired
• Perform billing and charging of services provided
• Other duties as may be assigned

Requirements:

• Diploma/Degree in Finance/Business Administration/Accountancy with at least 2 years of experience in resource or grant management
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint
• Good interpersonal and communication skills
• Able to work independently and as a team
• Impeccable attention to details
• Experience in SAP will be an advantage
• Hybrid work arrangement
• Willing to work at Jurong island (2-way transport from five locations: Boon Lay, Choa Chu Kang, Clementi, Jurong East and Outram Park)

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Summary:

Seeking a Sales Manager / Engineer with a civil engineering background and sales experience in construction or building materials. This role involves liaising with consultants, professional engineers, architects, and façade contractors to drive sales and deliver presentations.

Job Responsibilities:

• Develop and execute sales strategies.
• Build relationships with industry professionals.
• Coordinate with the technical team to present aluminum and glass, façade and curtain wall solutions.
• Coordinate with project teams and provide regular sales updates.
• Follow up on claims and payments from clients to ensure timely processing.

Job Requirements:

• Degree in Civil Engineering
• Sales experience in construction / building materials
• Knowledge of façades, curtain walls, and glazing systems is an advantage
• Strong communication and presentation skills

Responsibilities:

• Manages and coordinates a team of drafting and detailing engineers, cost estimators, fabrication and project team

• Ensures proper planning and execution of projects to meet or exceed performance indicators in terms of quality and timeframe

• Oversees the planning of project operations and resolves technical and scheduling issues on-site

• Main point of contact and liaison between project teams and the client's representatives, consultants, and relevant authorities

• Review contract, design drawings, specifications, and bid documents

• Implement effective contract and claim management to increase the contractual margin and protect the Company against liability claims

• Site visits to review the progress of your job

• Monitor compliance of work with workplace safety and health regulations

• This job description is not all-inclusive and may include other duties as assigned

• Candidates should be able to manage multiple projects of various sizes and levels of complexity.

Requirements

• Minimum 5 years of Project Management experience.

• Diploma or equivalent Bachelor's Degree in Construction Management, Structural/Civil Engineering

• Experience with fabrication and installation of structural steel and miscellaneous metals

• Strong analytical, written, and verbal skills.

• Strong computer skills, including AutoCAD, Microsoft Office Suite Project setup

Kindly provide your expected salary, last drawn salary, and reason for leaving in your CV/Resume

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

Job Description:

• Lead a team of professional & technical trained staff in planning, daily operations, liaise with clients, consultants, sub-contractors & relevant authorities.
• Ensure the construction project complies with all building codes and any other legal or regulatory requirements.
• Responsible for overall project planning, scheduling, monitoring and updating to meet targets.
• Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project.
• Assist in the planning and sequencing of construction operations.
• Reporting to the higher Management.
• bility to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.

Requirement:

• Possess Degree in Civil Engineering / C&S / Construction Management or equivalent.
• Have an ownership attitude, be willing and able to grow, coach and mentor.
• Able to manage a site team and liaise with sub-constractors and consultants.
• Knowledge of AutoCAD, Microsoft Project, Microsoft Office is a must. Others acquired skill will be an added advantage.
• Experience in Structural Steel will be an added advantage.
• Relevant certificate – BCSS / StS – etc.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Job Responsibilities

· Lead and drive the team for continuous improvement on system and process, conduct monthly QPR meeting and review typical quality issues and follow up with team for improvement.

· Work as quality representative of tool room to manage customer audit, ISO audit and internal audit, prepare the team for the audit and subsequent activities.

· Monitor KPI of tool room and attend annual MR meeting to report tool room KPI performance.

· Lead QA/metrology team for inspection activities and work closely with engineering team for tool improvement.

· Study critical characteristic of new product drawing requirement, propose steel safe strategy with past similar tool experience into tooling design.

· Manage customer complaint and attend customer meeting related to quality or metrology issues.

· Monitor supplier quality performance and issue corrective and preventive action report to drive continuous improvements.

· Perform audits on supplier’s process to ensure quality control and quality assurance systems are in place

· Publish tool fabrication quality standards and ensure suppliers understood and comply with the requirements

· Assist in evaluation and qualification of new supplier.

· Other duties as and when assigned by Supervisor or Management

You may be authorized to:

· Contain suspected, non-conforming products and prevent from further processing.

· Stop new orders which do not conform to requirements.

Requirements

· Degree or Diploma in Quality Engineering or relevant

· Minimum 5 years of relevant experience in a plastic injection molding industry

· Knowledge and experience in GD&T, SQC tool

· Certified Internal Auditor for ISO 9001, ISO14001 and ISO 13485.

· Ability to apply problem solving technique and provide solutions under minimal supervision.

· Good written and oral communication skills

· Organized, decisive, logical, Independent and possess leadership, organization and communication skills

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Development Manager position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

Overview:

We are seeking an experienced and dynamic Contract Logistics Business Development Manager with a strong background in the medical or pharmaceutical industry. This role is responsible for driving business growth by identifying new opportunities, developing client relationships, and providing tailored contract logistics solutions that meet the specific requirements of the medical and pharmaceutical sectors.

Key Responsibilities:

• Business Development & Client Acquisition:Identify and pursue new business opportunities in the medical and pharmaceutical industries, focusing on contract logistics, warehousing, and supply chain management services.
  Build and maintain strong relationships with key decision-makers in pharmaceutical companies, medical equipment manufacturers, and healthcare organizations.
  Develop and implement strategic sales plans to meet and exceed revenue targets.
  
• Market Research & Analysis:Conduct in-depth research to understand market trends, customer needs, and competitive positioning within the medical and pharmaceutical logistics sector.
  Stay updated on industry regulations, compliance requirements, and technological advancements affecting medical and pharmaceutical logistics.
  
• Solution Development:Work with internal teams to design and propose tailored logistics solutions that meet the specific needs of clients in the medical and pharmaceutical industries, including temperature-sensitive products, regulatory compliance, and product handling requirements.
  Collaborate with operations and supply chain teams to ensure smooth implementation and service delivery.
  
• Contract Negotiation & Management:Lead negotiations on commercial terms, pricing, and service agreements with clients.
  Oversee contract execution and ensure that the terms of the agreements are met, maintaining high customer satisfaction.
  
• Cross-Functional Collaboration:Work closely with other departments such as operations, legal, and finance to ensure seamless coordination of logistics services for clients.
  Collaborate with the marketing team to create promotional materials and strategies targeting the medical and pharma sectors.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Business, Logistics, Supply Chain Management, Healthcare, or a related field.
  
• Experience:5+ years of experience in business development or sales, specifically in contract logistics, supply chain, or a related field.
  Prior experience in the medical or pharmaceutical industry is mandatory, with a deep understanding of industry regulations, handling requirements, and market needs.
  
• Skills:Proven track record of achieving sales targets and driving business growth in the logistics or pharmaceutical industry.
  Strong negotiation, communication, and presentation skills.
  Ability to develop customized logistics solutions, with a focus on temperature control, regulatory compliance, and quality assurance.
  Familiarity with relevant regulatory standards, such as Good Distribution Practice (GDP) for pharmaceuticals.
  Proficiency in CRM software and Microsoft Office Suite.
  
• Personal Attributes:Self-motivated, goal-oriented, and capable of working independently.
  Strong problem-solving skills and attention to detail.
  Ability to work in a fast-paced environment and manage multiple priorities.
  

Key Performance Indicators (KPIs):

• Achievement of revenue and new business targets.
• Growth in client portfolio within the medical/pharmaceutical sector.
• Customer satisfaction and retention rates.
• Successful implementation and execution of contract logistics solutions.
• Market share expansion and competitive positioning.

Application Process:

Please submit your resume detailing your experience in logistics and the medical/pharma industry, as well as your approach to driving business growth in this field.

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

• Supervising transport and managing vehicles within the department
• Develop effective relationships with internal customers
• Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department
• Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment
• Providing on-the-job training to subordinate

Your job duties include overseeing the scheduling of sales employees and other business staff, communicating with clients about appointments and meetings, organizing travel within set budgets, and arranging product demonstrations or deliveries.

• Supervising transport and managing vehicles within the department
• Develop effective relationships with internal customers
• Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department
• Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment
• Providing on-the-job training to subordinate

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

Responsibilities:

• Administer hangtag approvals according to brand certification and approval guidelines
• Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed
• Follow up with customer (through email) to obtain support documents (Fiber/yarn purchase invoice, fabric purchase invoice etc)
• Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity
• Validate the proper use of hangtags against the garment destination region and confirm customers for any adjustments
• Act as custodian of internal control to safeguard hangtag approvals/release in compliance and ensure trademark protection
• Carry out and keep accurate records of customer information for verification and safeguard our brands
• Attend to customers, CSR and marketing’s queries related to fabric testing and quality.
• Co-ordinate multi-fibre hangtag certification test and give recommendation to Marketing.
• Issue garment letters and challenge if observing violation of brand guidelines
• Educate customers application process of hangtag requests via of our system

Requirements:

• GCE ‘O’/N levels/ITE or equivalent
• Good communication skills in English
• High level of customer focus and professionalism
• Ability to work independently and communicate to all level effectively
• Good interpersonal skills

Compensation/Benefits

• We offer a competitive salary, including variable pay and excellent benefits package.

Benefits Summary

• Healthcare Division
• Basic Up $3000 + Commission
• Attractive Commission Remuneration
• Jurong East
• Monday to Friday Office Hour
• Training Provided

Job Responsibilities:

• Sourcing for potential candidates for clients
• Candidate engagement
• Collaboration with stakeholders

Requirements:

• Minimum Diploma
• Willing to learn
• Good team player, able to communicate effectively

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Basic + Comms up to $10,000