Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Salary: 7000 - 9000 SGD

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

This role is a part of CyberSource Technical Sales team within AP region which is one of the fastest growing organizations within Visa. The team comprises of Tech Partner Enablement Consultants, Technical Sales Consultants, Client Delivery Consultants and Merchant Optimization Consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Manager, Payment Optimization does at Visa:

We are currently looking for a manager position candidate located in Singapore for CyberSource Sales Engineering team to manage the Payment Success Improvement Program for CyberSource AP Merchants and Acquirers. The merchant(s) engagement program will also include consulting for Merchant business optimization based on data insights and research.

Working in tandem with AP account managers and some of the largest merchants and acquirers across Asia, the role holder will utilize data, analytics, market research and subject matter expertise to drive additional value to our client’s payment success and business optimization programs.

Responsibilities:

• Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for CyberSource merchants in AP region.

• Plan and execute consulting program(s) with CyberSource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.

• Be the internal and external payment success expert for merchants/acquirers across AP region.

• Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.

• Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.

• Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description & Requirements

• Plan, lead and monitor progress and performance against the project plan.
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Take actions to deal with the results of delay, bad weather or emergencies at construction site.
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues.
• Effectively applies safe and economical methodology enforces project standards.

Requirement:

• Candidate must have recognised Degree in Civil Engineering or its equivalent
• Minimum 8-10 years' construction experience in project/site management in construction industry
• Work as Team leader, leading team on project requirements and target achievement
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

1. Manage and control daily work activities at Mechanical and Electrical project sites of Fusion Engineering & Services Pte Ltd at various locations in Singapore (Construction and plant maintenance work). Applicant should be well versed in reviewing contract documents and submitting quotations with a proactive approach

2. Applicant shall implement safe work practices at the job site to work towards Zero LTI

3. Applicant should have sound experience in managing manpower and execution of project sites

4. To work closely with the owner, client, sub-vendors, main contractors, and suppliers

5. Manage and Execute the project activities including Quality to ensure that the project is completed according to the planned schedule

6. The Project Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements

7. To maintain project documentation at all phases of construction

Purpose: To manage an Accounts Payable team of six, work on process improvements in the Finance and Accounting department and improve internal control processes. Analyze project profitability and identify variances to work on sales margin improvements. Audit of travel claims, handle month-end reporting, external audit, IRAS’ GST and income tax computation and ad-hoc financial analysis and respond to the Department Of Statistics.

Key Area of Responsibilities:

• Check on sales margins’ variances and drive improvements.
• Spearhead process improvements and continuously review and improve internal control processes.
• Prepare month-end reports.
• Audit overseas travel claims
• Manage external audits and review audit reports.
• Review corporate tax computation and respond to IRAS’ queries.
• Prepare quarterly GST reports for submission to IRAS.
• Support and participate in the company's continuous improvement program.
• Prepare ad hoc financial analysis e.g. for submission of government sector survey form.

Qualification & Experiences:

• Degree In Accountancy or Diploma in Accountancy with professional certification like ACCA certification
• Min 8 years of experience as a finance professional.
• Must have experience in the manufacturing industry and product costing knowledge.
• Detailed, meticulous, and able to work with a tight timeline.
• Good interpersonal and communication skills.
• Strong leadership and supervisory skills.
• Strong analytical, critical thinking, and problem-solving skills

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

Job Responsibilities:

1. Project Planning and Coordination:

• Develop detailed project plans, schedules, and budgets for the LRT Train.
• Ensure the integration of design, engineering, procurement, and construction phases.
• Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

2. Risk Management:

• Identify potential risks (technical, financial, operational) early in the project.
• Develop strategies to mitigate risks and ensure smooth project execution.

3. Resource Management:

• Manage resources such as labor, materials, and equipment.
• Oversee procurement processes for materials and services needed for the project.

4. Quality Control:

• Ensure the project complies with safety standards, quality control procedures, and regulatory requirements.
• Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring and Reporting:

• Track project progress against timelines and deliverables.
• Provide regular updates to senior management, stakeholders, and regulatory bodies.
• Address any deviations from the schedule or budget.

6. Problem-solving and Decision-making:

• Resolve issues related to construction, engineering, or delays that might impact the project’s schedule or budget.
• Make decisions on technical matters that could affect the overall success of the project.

7. Project Closeout:

• Ensure all deliverables are completed, and the MRT system is handed over to the operational team.
• Organize the final inspection and commissioning process.

Requirements

1. Educational Background:

• A degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Locomotive
• Certifications in Project Management (e.g., PMP, PRINCE2) are often preferred.

2. Experience:

• Significant experience (5+ years) in managing large infrastructure projects, especially in transport or construction industries.
• Previous experience in MRT or rail projects is highly advantageous.

3. Technical Skills:

• Familiarity with project management software (e.g., MS Project, Primavera).
• Knowledge of the MRT system design, construction, and operational requirements.
• Understanding of safety standards and environmental regulations.

4. Leadership and Communication Skills:

• Strong leadership to manage and motivate teams.
• Excellent communication and interpersonal skills to manage relationships with stakeholders.

5. Problem-solving Ability:

• Critical thinking to resolve issues related to project design, execution, or regulatory challenges.

Job Description:

Environment, Health and Safety (EHS)

• Comply to Veolia Life Saving Rules while performing work inside company premises.
• Effectively participate and contribute in company EHS programmes and initiatives.
• Comply to all EHS procedure (SOP) and work process such as Lock Out Tag Out (LOTO) Procedure, Permit to Work (PTW) Procedure, Work at Height (WAH) Procedure, Confined Space (CS) Entrance Procedure, Hot Work Procedure and etc.
• Comply in reporting and highlighting any plant EHS/Process incident or near misses.
• Comply with company training requirements.
• Participate as team members in Risk Assessment (RA) development, Management of Change (MOC) implementation and Pre-StartUp Safety Review (PSSR) activity.
• Responsible for ensuring the plant, work station, control room and individual locker cabinet is maintained in good housekeeping conditions and comply with company 5S procedure.

Emergency Response

• Attend fire fighting training and be part of the Company Emergency Response Team (CERT).
• Participate in company emergency drills and response exercises.
• Be familiar in terms of function and operational of the company fire fighting system and safety gear (Including SCBA and Bunker Coat).

Operational

• Responsible for operating both Hot and Cold DCS consoles which include process monitoring and parameter adjustment in order to achieve production targets without any safety issues or noncompliance.
• Study processing schedules, engineering recommendations, lab analysis results to determine sound changes in process unit control.
• Record and compile DCS operating data for monitoring purposes and take necessary actions if any deviation or abnormalities are observed.
• At a time, go to the site to do site monitoring and observe flame patterns at the incineration unit in order to optimize the production process.
• Coordinate start-up, shut-down and normal operations/maintenance activities with Operation Supervisor and Operation Technician.
• Perform basic calculations for determining process parameters and material balances.
• Responsible for alarm management of the DCS and ESD systems and provide valuable input to manage the process units.
• Highlight to Supervisor on duty in the event of any abnormality which can affect plant production and safety.
• Perform troubleshooting at DCS/field level, resolve operational issues at DCS/field and provide support for the engineering, operation and maintenance team.
• As identified, to ensure and comply with technical competency requirements such as Boiler Attendance or Steam Engineer.
• Provide support for the engineering team on new project initiatives and implementation.
• Participate and proactively contribute in any type of root cause analysis i.e WIR.
• Support any other site activities as delegated by the Operations Supervisor or Operations Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with minimally of 8 years of relevant work experience
• Experience in ISO-tanker unloading, incineration system, waste heat boiler system, and water treatment operations will be added advantages.
• Certification in Manage Work at Height and Assess Confined Space for Safe Entry and Work is a plus point.
• 2nd grade steam engineer or class 1/2 boiler certificate will be an advantage.
• Certification in fire fighting training, Site Incident Commander (SIC) course and possessing prior experience as a CERT team member is a bonus.
• As identified, be receptive to step up as shift supervisor, in the absence of the shift supervisor.
• Must be prepared to do either in rotating shifts or normal day working hours, overtime, weekends and Public Holidays depending on schedule assigned.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Roles and Responsibilities

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

About the role

We are seeking a skilled and experienced Manager, Business Management to join the team at Singapore Epson Industrial Pte Ltd - Plating Plant. You will be responsible for overseeing the company's financial and budgeting functions, playing a key strategic role in supporting the overall business objectives.

What you'll be doing

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company's financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating's top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• Having 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• At least 5 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

What we offer

At Epson (SEP), we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme
• Career development opportunities, including training programs

Working Hours

7.50am to 4.55pm (Mondays - Fridays)

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the Manager’s role will require, but not be limited to the following key functions:

* Planning/Scheduling

* Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

* Revew the master programme and other reports to ensure timeline is met

* Secure resources, suppliers, product for the Client as required

* Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

* Risk Management

* Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

* Identify Health and Safety issues and to report as per procedure

* Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

* People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

* Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

* Contract Management • Negotiate and convert contracts as required by the project

* Oversee the award of contracts and ensure the client is adequately protected

* Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

* Provide regular and accurate reporting on the project progress, costs and quality

* Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

* Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

* Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

* Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

* Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

* Actively seek and implement strategies to improve the client’s position in regard to return and value

* Identity and resolve disputes quickly and reasonably

* Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

* Reporting

* Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

* Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

* Electrical & Electronics Engineering qualification with minimum 12 -15 years relevant experience

* Master Degree in Electrical, Electronics, Power system in the relevant field in the power & construction industry

* Minimum 10-12 years’ project management experience, including minimum of 8 years’ experience in Singapore.

* Contract administration experience

* Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

* Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA integration and smart components.

* Experience working in construction & industrial design firms

* Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

* Assess and resolve site planning and coordination issues

* Apply quality management principles and processes

* Possess a keen eye on detail to deliver the highest quality of standard

* Apply risk assessment and management principles and processes

* A capacity to communicate professionally and confidently with a diverse range of people at all levels

* Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

* Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

* Ability to work with limited supervision

* Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Work includes:

• meeting with clients virtually or during sales visits
• demonstrating and presenting products
• establishing new business
• maintaining accurate records
• attending trade exhibitions, conferences and meetings
• reviewing sales performance
• negotiating contracts and packages
• working towards monthly or annual targets.

Key skills for sales supervisor

• Self-motivated and driven by targets
• Resilience
• Strong communication skills – including both verbal and written
• The ability to influence and negotiate with others
• Commercial awareness