The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Title

Job Description Summary

Job Description

About the Role:

• Execute on Asia Pac / India real estate plans to deliver on key GRE portfolio metrics.
• Partner with internal functions and external Real Estate providers for transaction, design and project management to ensure the successful execution of real estate strategies and enable the businesses to meet their objectives.
• Develop and maintain strong working relationships with senior management in the business across Asia Pac / India region striving to provide excellent customer service in all the aspects of delivery from the Global Real Estate (GRE) team.
• Manage the integrity of data across the region to enable proactive portfolio management and optimize C&W’s client’s use of its property assets across the region, exploiting cost and space reduction opportunities.
• Collaborate with external partners including leading cross-functional teams across multiple projects ensuring clear accountability and obtaining results.

About You:

• Bachelor’s degree in real estate, Business Management, or Finance.
• At least 5 years of Corporate Real Estate function experience with MNC.
• Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects.
• Experience in financial analysis and modeling.
• Strong knowledge of the India market, with at least 5 years of experience in dealing with India transactions is mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

1. Manage Foundation’s global communication strategy

• Build and execute annual communication strategy and budget to enhance knowledge of organisation’s work in core countries
• Lead on design and execution of annual communication plans for Indonesia and Singapore
• Oversee design and execution of annual communication plan for Nigeria

2. Lead Foundation’s external communication and representation

• Strengthen Foundation’s presence and narrative, including through:

1. Ishk’s Instagram and LinkedIn pages
2. Ishk’s website

• Cultivate strategic partnerships to share our work e.g. with media houses, storytelling outfits, conferences or panels
• Develop and share annual update of Foundation’s activities through:

1. Annual Report and Video
2. Presentation to Ishk’s Board of Directors and the Tolaram Family Assembly

• Review and endorse key communications that represent the global brand, including:

1. Visual materials e.g. brand videos, documentaries
2. Written materials e.g. publications, features, speeches, network profile
3. Media coverage

3. Oversee Country Team’s external communications

• Ensure the following across organisation:

1. Cohesive narrative
2. Accurate impact reporting
3. Consistent visual brand application
4. Quality storytelling

• Review and endorse external communications:

1. Visual materials e.g. brand videos
2. Written materials e.g. publications, features,
3. Physical branding e.g. infrastructure

4. Manage Employee Engagement Initiatives

• Manage the annual Pass-it-On (PIO) strategy and budget
• Maintain related communication materials and coordinate outreach
• Manage roll-out, due diligence and execution, supported by the Programs Team
• Lead on community building for PIO grant recipients

5. Support internal communication and culture-building initiatives

• Support communication to Ishk’s Board of Directors, including curating monthly and quarterly updates
• Plan program and content of annual team retreat with Chief Executive Officer and oversee the execution of the retreat
• Coordinate monthly Team Huddles

6. Manage communications-related administration

• Maintain brand repository and guidelines for use of the Foundation’s branding
• Update onboarding pack for the Foundation quarterly and organise onboarding within Singapore
• Manage communications-related software i.e. Zoom, Grammarly, Canva, Dropbox, Adobe
• Review relevant policies at the global level e.g. personal data protection
• Manage general enquiries inbox and redirect communications to relevant team members

7. Learning, development and network building

• Represent the Foundation to share about our work at relevant forums and events
• Develop and maintain a network of peers in communication and social impact for learning and growth
• Attend educational and networking opportunities to upgrade professional skills and knowledge related to Ishk’s focus areas, strategy and social impact communications

Skills

• Strong applied knowledge in social media, marketing and communication
• Strong written and verbal communication and presentation skills
• Ability to train and advocate for effective communication skills across organization
• Nuanced understanding and experience in strengthening culture and setting processes in an organisation
• Basic proficiency in graphic design, videography and photography

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Job Overview:

This position supports the life cycle management program for all site equipment, facilities and utility system.

Key Responsibilities:

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.
• Support a strong Engineering and Maintenance Safety Culture that encourages taking the right amount of time to perform each task safely.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Reliability Engineering:

• Support reliability improvement strategy.
• Proactively analyze plant reliability & downtime data to identify current & potential defects working in collaboration with Maintenance & Utilities Operations, Quality, Technology & Manufacturing.
• Support optimization of the application of preventive and predictive maintenance in order to achieve the right maintenance strategy & techniques for our manufacturing process equipment & site utility systems without compromising safety or compliance.
• Support data analysis for application of predictive Maintenance (PdM) methods such as oil analysis, thermography, vibration analysis, etc.
• Support analysis and compilation of reliability tools, equipment historical data, predictive technologies, and industry best practices to assist in determination and implementation of optimum equipment performance, maintenance strategies, and work processes. This includes supporting the development and analysis of criticality of equipment, maintenance strategy and spare parts.
• Assist in root cause analysis of reliability defects and verification of solution effectiveness
• Support Failure Modes and Effects Analysis (FMEA) on process and utility equipment and systems.
• Identify trends and make recommendations based on data.
• Support optimization of performance (reliability, maintainability & availability) of our systems and cost effectiveness of reliability programs. This includes supporting the application of condition based preventive maintenance strategies.
• Analyze routine maintenance practices and assist in initiation and implementation of maintenance process changes that increase equipment and system uptime.
• Document system reliability issues and support equipment design change recommendations including supporting the evaluation of the cost benefit of changes to improve reliability.
• Assist in obsolescence tracking and management.
• Assist with new equipment purchase specifications, purchase decisions and installation qualification criteria.
• Provide support and input for the Asset Management Strategy.
• Interact with client groups, service providers, existing maintenance management, and Roche Network functions to leverage and support optimization of maintenance support resources, programs and practices.
• Assist MRO in the retention and archival of completed forms and documentation
• Complete all required in-house training in a timely manner
• All other duties and activities as directed by Supervisor

Qualifications

• Degree/Diploma in Engineering, preferably with knowledge of operation & maintenance of production & utilities systems.
• Knowledge of cGMP concepts and guidelines.
• Experience in biopharmaceutical production facility a plus.
• Knowledge of Reliability Management systems & various Predictive Maintenance methods preferred.
• Knowledge of FMEA, RCA, 5S, Lean Six Sigma, methodologies preferred.
• Demonstrated good organizational and time utilization skills.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

Roles & Responsibilities

• 5 days work week
• Working hour: 8.00am – 6.20pm
• Well established oil and gas company
• Working in Tuas area (near Gul Circle MRT)
• Variable Bonus + Staff welfare benefits
• Training provided

Job Scope

• Provide full administrative support
• Responsible for all customers' orders arrangement
• Prepare invoicing and delivery orders
• Arrange stock deliveries and monitor on drivers' delivery schedule
• Assist in managing incoming and outgoing stocks in warehouse
• Logistics arrangement with drivers and monitoring of stock level on the road
• Need to manage mobile phone provided on standby mode round the clock including off days, weekends and public holidays
• Perform ad-hoc assignment as and when required

Requirement

• N Level & above
• 1 - 3 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and expected salary
• Reason for leaving and last drawn salary in all your employment history
• Date of availability
• Education background

Please take note that only shortlisted candidates will be contacted.

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Key Responsibilities

• Responsible to ensure the completion of engineering maintenance and calibration work for the entire manufacturing facility.
• Troubleshoot and provide technical support to a team of maintenance and calibration specialists on shift to perform engineering maintenance and repair of facilities and manufacturing equipment in support of plant operations.
• Provide support to manufacturing, utility and engineering services during routine and shutdown maintenance work; and product change over in support of plant operations.
• Performs timely review and technical completion of work orders, initiate follow up work order and notification as required.
• Provide support to Project Engineering Team to deliver project within stipulated timeline and budget.
• Partner with Quality and UPE owner to ensure timely closure of UPE records and related follow up actions.
• Analyze/create preventive maintenance procedures and/or practices to comply with regulatory codes, specifications, standards and corporate guidelines for the safe, reliable and efficient operation of the plant to ensure validity, efficiency, maximum production equipment uptime.
• Work with Reliability team to establish predictive maintenance program for the facility such as Thermal Scanning (IR), Ultrasonic, Vibration Monitoring etc
• Increase the mean time between failure (MTBF) of equipment by identifying and eliminating the causes for recurring issues and to implement robust solutions.
• Partner with the Maintenance and Calibration team to reduce mean time to repair (MTTR).
• Assist with continuous improvement project (Kaizen) and initiate change request to optimize maintenance/calibration activities if required.
• Review engineering specifications and design modification proposals to improve reliability within cost and other performance requirements.
• Coordinate with MRO storeroom personnel to establish and maintain the proper stocking levels of parts and equipment required to provide maximum equipment uptime at the lowest possible costs.
• Carries out any other work and task as directed by Supervisor.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Qualifications (education/experience/knowledge/skills/competencies)

• Degree/Diploma in Mechanical, Marine, Electrical/ Instrumentation or Chemical Process Engineering with at least 1-2 years experience in pharmaceutical or chemical manufacturing will be desirable.
• Candidates with 1-2 years hands-on maintenance working experience in Pharmaceutical or Chemical manufacturing and experience in project start-up will be preferred.
• Strong background in Operation and Maintenance of equipment and instruments in the production and utility area will be preferred.
• Experience in setting up SAP Maintenance Program, spare parts store, project start-up environment and safety procedures/practices is an added advantage.
• Excellent computer skills including but not limited to CMMS software, spreadsheets and word processing software.
• Excellent analytical problem solving skills and persistence to resolve outstanding issues.
• Excellent inter-personal and communication skills, both written and verbal.
• Must possess the ability to work independently with adequate direction and guidance, and deliver projects/tasks on time and within budget.
• Must be team oriented and be able to work with members of the team.
• Strong customer service skills, attention to details, accurate and thorough.
• Strong concept of cGMP in area of Maintenance and Calibration.
• Willing to be scheduled to occasionally work after office hours in support of operations.

JOB PURPOSE

this position is to provide customer service and support for all RFID hardware and software products as required and to effectively project manage future related projects to ensure optimum customer support is provided. This position will also actively conduct product QA / QC testing and will support the Company Sales division for related product development needs and requirements.

MAJOR RESPONSIBILITIES/TASKS

• Installs, maintains ,upgrade RFID systems at Customer throughout the ASEAN if necessary.
• Perform final inspection to ensure proper operation after product installation.
• Provide technical support a. On site b. Via email c. Via telephone d. (During contracted support hours and after hours where relevant) e. Some regional travel on very short notice is required.
• Provides on-site and/or remote technical support for installed RFID systems
• Provides timely technical assistance to customer queries and requests
• Provides assistance to Sales and internal departments as required
• Ensures the demo system is available for customer demonstrations at all times
• Ensures the test system is available at all times
• Supports the global software systems test team’s QC process before new product releases and report bugs and issues to R&D in a formalized manner
• Works with the development and team to support system-related projects and provide any technical knowledge about operating systems, networking and security
• Supports to suggest improvements to the RFID product portfolio and maintain “wish lists” for future development that will help expand the reach of the technology
• Participate in the global technology survey related to Information Technologies
• Communicate to R&D the IT environment trends and policies implemented by customers as they relate to the Company’s RFID product portfolio
• Any other ad hoc duties assigned by Company management
• Repair and maintain RFID products within service inventory.
• If in-house repair is not possible, able to liaise with vendors for necessary repairs.
• Resolve problems encountered during installs.
• Required to perform duties outside of standard office hours and days of the week.

MINIMUM SKILLS AND ABILITIES

• Able to handle several tasks and deadlines concurrently.
• Able to exercise independent judgment and make decisions accordingly
• Able to guide one’s own work flow, priorities, resources and / or performance without external controls or influences
• Able to recognize and appropriately handle confidential matters
• Able to manage goals and projects with the standard Project Management methodologies and tools including phasing and planning
• Positive attitude
• BS in computer science or related technology
• Ability to effectively prioritize and execute tasks in a fast-paced environment
• Ability to work effectively across functional / geographic groups and teams to ensure requirements are met
• Well-developed analytical and problem-solving skills.
• Solid interpersonal and collaborative skills.
• Demonstrated ability to plan, organize, and drive improvement initiatives in a matrix environment\
• Intermediate Microsoft SQL Server databases (Microsoft Certifications preferred) 1-2 years’ experience
• Intermediate in the Servers Operating systems especially in Microsoft Environment (Microsoft Certifications preferred)
• Proven knowledge with the network environments, infrastructures and the security, including the network protocols and the firewall
• Additional experience with software or systems Test & Quality Controls will be much appreciated
• Involve on any data migration project would be advantages

WORKING CONDITIONS

• Standing, walking, bending, twisting, and reaching to carry out essential duties of job is required.
• Occasional lifting / carrying of objects with weights of twenty to fifty pounds
• Occasional travel, including some international travel, will be required

Job Duties and Responsibilities:

Reporting to the Head of Operating Model Transformation, he/she is responsible for the planning and execution of projects for the waterfront transformation to support the next generation multipurpose port businesses and operations.

Plan, drive and implement projects/programmes

• Drive actions based on business requirements such as new process set-up, pilot run and product testing.
• Project management and delivery. Ensure projects are well structured, planned and executed.
• Engagement with relevant stakeholders to understand requirements and concerns.
• Lead conceptualisation of frameworks and develop end-to-end processes to drive projects forward.
• Responsible to drive supply chain roadmap to adapt to port ecosystem strategies.
• Propose and present to both ground personnel and senior management.
• Ownership of plans and initiatives to organize and coordinate regular sessions where required.
• Conduct post project evaluations and identify areas for continuous improvement.

Others

• Provide support to other on-going projects, assisting where required.
• Willingness for cross-functional development to drive transformation at the waterfront.

Job Specifications:

• Diploma or Degree in Business, Operations Research, Maritime, Engineering,
• Proven experience with project/programme management is preferred
• Proven experience in process re-engineering and /or operational excellence is preferred.
• Comfortable with numbers and performing analysis on large datasets.
• Ability to deal well with uncertainty, resistance, and conflicts.
• Proficient with MS Office software and willingness to learn new software systems.
• Self-motivated, process driven, ability to deliver results under stressful and challenging conditions
• A good communicator, outgoing, and able to engage others across diverse cultures

Job Description:

• Site project management
• Overall project planning, scheduling,monitoring and updating to meet project completion targets
• Overall in charge of company soil investigation projects
• Daily site activities planning, preparing work breakdown, daily site operation, site coordination, monitoring and reporting work progress
• Liaising with main contractors, consultants,sub-contractors and suppliers
• Supervision of sub-contractors for daily construction
• Handling inspection related works

Requirements:

• Bachelor's degree in Civil Engineering/Geology or equivalent with minimum 5 years relevant working experience in a similar role
• Good Proficiency in English
• Knowledge of geotechnical engineering or soil data interpretation or Singapore Geology
• A good team player, Self-Driven and willing to take responsibility for assigned tasks as project manager
• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Engineering/Civil/Construction/Structural or equivalent

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.
• Prior experience in procuring rubber and raw materials derived from rubber is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Responsibilities:

• Co-ordination with Building Owner, Architects, Consultants, Main Contractors, Residence Architect/Engineers, Interior Designer and Sub-Contractors
• Co-ordinate with suppliers to ensure prompt delivery of equipment and materials to sub-contractors
• Liaise with project site teams and ensure timely completion of activities.
• Monitor and report on project progress. Investigate and highlight potential issues to the management in a timely method.
• To ensure all M&E installations and implementations are in accordance to approved drawings and materials.
• To carry out site supervision on M&E works and arrange for inspection with RTO or RE.
• To ensure quality of works is achieved and complied with the standard regulations.
• Preparation of As-Built Drawing, Operation and Maintenance Manual, and conduct Maintenance Training for the Building Management Team
• Adhere to budget by monitoring and controlling expenses and implementing cost-saving measures

Requirements:

• Diploma and above in project management, quantity designing, quantity surveying, engineering or related field.
• Work experience in Construction or Interior design industry.
• Understanding of architectural trades.
• Proficient in AutoCAD
• Knowledge in monitoring and evaluation works and architectural design.
• Multi-task and manage several queries at any time.
• Manage stress / pressure and handle work well with tight deadlines.

Carry out maintenance activities such as:

• Servicing of equipment such as centrifugal pump, diaphragm pump, replacement of mechanical seal, pump alignment, rigging & lifting.
• Perform repairs and other maintenance activities to specified specs and standards per procedure.
• Able to perform predictive maintenance and data collection for field equipment
• Able to perform QC equipment maintenance and troubleshooting such as freezer and incubator.
• Attend to equipment breakdown and preventive maintenance on short notice during weekends/public holidays.
• Support equipment inspection with vendor representative on tanks, column, pipelines and centrifuge as per RSTO Visual Inspections standards.
• Repair and replace damaged parts to bring equipment back into service timely to support continuous production planning.
• Perform minor piping modification and rebuild of MRO spare part.
• Perform polishing and passivation of vessel internal surfaces according to RSTO procedure.
• Maintain all machine shop tools and equipment such as, and not limited to, welding set, working tooling, lifting gear.
• To actively participate and perform workplace 5S housekeeping.
• Able to contribute and implement Safety Improvement Ideas for CI projects works together with System/Equipment Engineers.
• Perform tasks as defined in the Maintenance Work Orders for assigned equipment or system.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Job Qualifications:

The following trainings shall follow the latest applicable WSH regulations

• Scissor Lift/Vertical Personnel Platform - Operator
• Confined Space Operation - Worker
• Work at Height – Worker

Job Requirements:

• Willing to perform shift hours as required.
• Minimum of 3 years working experience, including GMP and Pharmaceutical environment
• Proficiency in spoken and written English.
• Computer literate on Microsoft Office, Email operating system, CMMS software.
• Working experience in handling of hazardous chemical.
• Working experience in basic welding and fabrication work.
• Preferred working experience in handling of Electro-polishing Equipment.
• Preferred experience in operating digital video scope.
• Preferred experience in handling homogenizer and centrifuge equipment.
• Preferred work experience in GMP and Pharmaceutical environment.
• Able to interpret P&ID, LOTO mark-up drawings and perform physical Energy isolation processes.
• Able to perform confine space vessel related work.
• Able to support night shift and outside office hours as assigned by RSTO or Task Supervisor.
• Willing to accept 1-Year contract basis.

Responsibilities

· Repair and maintenance of IQIP equipment (rental fleet and customer equipment)

· Assist with loading and offloading of equipment

· Operates the overhead cranes and forklift

· After a proper introduction period, onsite trouble shooting may be required

· In due course able to work offshore to operate the equipment

· Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned