We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

About Us

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of modules for FR division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Interested candidates to apply directly via our career website @ https://takasago.csod.com/ux/ats/careersite/4/home/requisition/217?c=takasago

• Design, plan, and implement infrastructure solutions, and working closely with the IT Team and various stakeholders to manage IT projects and events, facilitating seamless communication and collaboration to achieve the IT team’s goals
• Maintain IT equipment and systems to support operations and employees while upholding Company compliance standards
• Manage IT procurement processes and build strong relationships with vendors to secure the best technology and services for the Company’s needs
• Maintain documentation for IT systems, inventory, user accounts, policies and procedures, and streamline processes, ensuring efficiency and clarity in all technology-related initiatives

• Degree/ Diploma holder in Computer Science, Engineering, or equivalent preferred
• Minimum 2-3 years of experience in handling IT infrastructure planning, implementation, and support escalations
• Knowledge of infrastructure best practices, systems, processes, and methodologies with strong problem-solving and analytical skills
• Proficiency in Microsoft products including Windows, M365, Office, Teams, and SharePoint
• Strong interpersonal and communication skills, with prior experience working in a multi-cultural environment and fluency in English communication

JOB DESCRIPTION:

To carry out field service attendances to troubleshoot & repair cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

To carry out field service attendances to troubleshoot & repair cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

The successful candidate will have solid working experience with Crane and repair machinery makers such as:

MacGREGOR

IHI

MITSUBISHI

LIEBHERR

TTS

TSUJI

HATLAPA

PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE ALSO:

1. Experience in Inspection and Troubleshooting:

minimum of 3 years of experience in inspecting, troubleshooting, and repairing hydraulic systems, which is relevant to process industries that often utilize similar hydraulic machinery for operations.

2. Knowledge of PLC and Electro-Hydraulic Systems:

In-depth knowledge of PLC-controlled electro-hydraulic systems, as process industries frequently employ automation and control systems to enhance operational efficiency.

3. Reading Technical Diagrams:

The ability to read and comprehend electric and hydraulic diagrams, where understanding complex systems is essential for maintenance and troubleshooting.

4. Independent Problem Solving:

Stress the capability to independently troubleshoot electrical, hydraulic, and mechanical problems, which is vital in process industries where downtime can lead to significant losses.

5. Supervisory Skills:

The experience in supervising a team of mechanics and leading large repair projects can be translated to managing teams in process industries, ensuring that projects are completed efficiently and safely.

6. Technical Reporting and Communication:

The ability to write technical reports and communicate effectively with stakeholders is important in process industries for maintaining compliance and ensuring that all parties are informed about project statuses.

7. Additional Skills:

Mentioning experience with variable frequency drives (VFD) is particularly relevant, as VFDs are commonly used in process industries for controlling motor speeds and improving energy efficiency.

We are looking for a Product Specialist to join one of our Central teams focused on Tooling Excellence.

This role offers an exciting opportunity to drive impactful projects that improve processes and tools, delivering measurable results for our operations and customers. If you enjoy solving complex problems, collaborating across teams, and turning data-driven insights into actionable improvements, we’d love to hear from you!

In this role, you'll add to Wise mission by:

• Deliver Process and Tooling Improvements: Lead medium-sized projects from start to finish, including scoping problems, planning timelines, collaborating with teams, and ensuring timely delivery of solutions.

• Optimize Processes: Identify inefficiencies in current processes, propose solutions based on data and feedback, and design improvements to increase team efficiency.

• Use Data to Drive Decisions: Analyze performance metrics and trends to monitor project success, identify risks, and provide updates to stakeholders.

• Collaborate Across Teams: Work closely with product, engineering, and operations teams to implement new tools or enhance existing ones, ensuring alignment with company goals.

• Support Stakeholders: Translate customer and team needs into actionable requirements, helping operational teams execute solutions that reduce manual work and improve the user experience.

• Manage Risks: Partner with risk teams to ensure compliance and mitigate potential challenges related to tools and processes.

• Communicate Effectively: Share updates, present results, and maintain alignment with internal and external stakeholders throughout project lifecycles.

• Mentor Team Members: Contribute to the development of peers and junior team members through knowledge sharing and guidance.

We’re looking for someone who brings:
 

• Product Sense: Strong understanding of user needs, with the ability to design and improve processes and tools that enhance the customer experience while meeting business objectives.

• Project Management: Proven experience managing projects end-to-end, including scoping, planning, and stakeholder coordination.

• Analytical Skills: Proficiency in SQL and data tools to set KPIs, track progress, and measure outcomes.

• Problem-Solving: Strong ability to break down complex challenges into actionable solutions aligned with business goals.

• Stakeholder Engagement: Excellent communication skills to influence, align, and collaborate across diverse teams.

• Process Design: Experience optimizing workflows and tools to enhance efficiency and user experience.

• Ownership: Proactive in driving initiatives and taking accountability for results.

• Adaptability: Resilience in navigating change and adjusting priorities in a dynamic environment.

• Team Collaboration: Experience mentoring or supporting team members to foster growth and knowledge sharing.

Why Join Us?

This is a unique opportunity to make a tangible impact on processes, tools, and customer experiences while developing your skills in a collaborative, innovative, and fast-paced environment.

Along with your resume, please submit a cover letter explaining why you’re excited to join Wise and how your skills and experience align with this role. Please note that applications without a cover letter will not be considered. 

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Interested Applicant, pls WhatsApp us at 80826811 for instant interview

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12pm

Working Location

Tuas Avenue 6

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field
Sound understanding of marketing fundamentals and tactics
Creative thinking and problem-solving ability
Leadership and project management skills
Knowledge of digital marketing and social media marketing strategies
Excellent verbal and non-verbal communication skills
Proficiency with marketing tools and software
Proficient in marketing research and statistical analysis
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an operations supervisor for our waste paper and waste tyres business.

Job Responsibilities

- Supervision of operations and staff

- Sorting and packing of waste paper and waste tyres

- Load/unload goods into or from containers

- Stock take when required

- Ad-hoc warehouse-related jobs as assigned

- Must handle machinery

- May involve manual work

Requirements

- At least 4 years’ experience, preferably in waste paper and/or waste tyres industry

- Willing to do shift work when asked to do so.

- Must have valid forklift and excavator licence or experience

- Experience handling machinery

This role involves a typical 5 and a half day work-week.

Kindly email to [email protected] with expected salary. Please note that only shortlisted candidates will be notified.

Job Summary:

We are looking for friendly and energetic service crew members to join our team at a cafe located within the golf driving range at Upper Jurong Road. If you enjoy interacting with people and providing excellent customer service, this is the perfect job for you!

Job Description:

• Greet customers warmly and take their orders.
• Serve food and drinks to customers quickly and accurately.
• Ensure customers have a great dining experience by providing excellent service.
• Handle card payments, and keep the cashier area clean and organized.
• Assist with cleaning tables and maintaining the cafe’s cleanliness.
• Help with setting up and packing down the cafe at the beginning and end of shifts.
• Work closely with the kitchen team to ensure orders are delivered correctly.

Job Requirements:

• No experience required, training will be provided.
• Friendly and positive attitude with good communication skills.
• Able to work in a fast-paced environment.
• Must be able to work on weekends and public holidays (shift work).

If you love providing great service and want to be part of a lively team, apply now! We can’t wait to meet you!

Interested Applicant, pls WhatsApp us at 80826811 for instant interview

Job brief

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the Operations team, we are seeking a detail-oriented, thorough, and organized Customer Service Executive.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

- Ensure smooth flow of import and export documentation process flow.
- Prepare all related documents pertaining to import and export including Permit Declarations
- Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports
- Ensure all billings are done promptly and accurately
- Handle customer enquiries, complaints and requirements
- Always develop and maintain excellent service to internal and external customers
- Advise supervisor of any irregularities discovered within the assigned transactions

JOB REQUIREMENTS

• Minimum 2 years experience in shipping or shipping related company
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Responsibilities:

• Manage customers’ orders efficiently.
• Assist in the generation of sales order, delivery order, invoice, and credit note.
• Monitor and promptly respond to email correspondence and customer inquiries.
• Ensure accuracy in receipts, amounts, and records.
• Handle all incoming inquiries via phone, fax, email, and walk-ins.
• Execute day-to-day sales order processes.
• Collaborate with other departments to fulfil customers’ orders.
• Provide indoor sales support.
• Perform any other ad-hoc duties assigned by Management.

Job Requirements:

• Minimum 'O' Level or Diploma qualification.
• Preferably with at least 2 years of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.
• Familiarity with ERP/NAV system is a plus.
• Diligent and dependable with a positive attitude.
• Fluent in Mandarin is preferred, as the role involves interacting with Mandarin speaking clients.

Working Hours:

• 5.5 days’ work week (Alternate Saturday)
• AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
• AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

Work Location:

• 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

Why Join Us:

• Be part of a company that values and invests in its employees.
• Work in a collaborative and inclusive environment.
• Have a strong supportive culture that encourages innovation and career growth.
• Competitive compensation and benefits package.

Attractive Staff Benefits

• Performance Bonus, Medical Benefits, and Staff Purchase, etc.

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job description:

· Responsible for organizing, supervising, and directing project construction activities to successfully meet project specifications and schedules as Contractor’s principal representative to Owner at the jobsite.

· Forms preliminary construction plans including organization, staffing, and administration, subject to review by the Project Manager.

· Studies specifications to plan construction procedures; monitors procurement of equipment and materials to be delivered to conform to work schedules.

· Finalizes assignment of field construction personnel and mobilization plan of manpower; assembles members of organization at the start of the project.

· Authorizes work and services to be purchased from outside sources or subcontracted at the jobsite in accordance with construction policy and project economics.

· Confers with or directs supervisory personnel and subcontractors engaged in planning and executing work procedures, interpreting specifications, and coordinating various phases of construction to prevent delays.

· Authorizes the field construction schedule and field construction procedures to ensure good workmanship, safe construction, and on-schedule performance.

· Acts as liaison between Contractor and Owner’s representatives in the interpretation of specifications.

· Receives from subordinates’ reports on progress, materials, manpower, and costs, and directs the work schedule.

· Inspects work in progress to ensure that workmanship conforms to specifications. Develops new construction methods to satisfy unusual circumstances and changes from the original plan.

· Approves jobsite expenditures for labor and services by reviewing cost records, workmanship, material quality and quantity, scheduling, and procurement.

· Approves Safety procedures for all site workers to abide.

Requirements:-

• Diploma or Degree holder in Engineering field
• 3 years’ experience least in oil & gas, chemical construction industry
• Experience in executing construction in process/petrochemical plants and storage terminals
• Degree holder in relevant major
• Independent, resourceful, diligent and good team player.
• Able to lead supervisors & workers to comply, fulfil projects requirements, meeting schedules.
• Expected to perform hands-on duties with acquired skills and knowledge.

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

2025 Graduate Trainee Program (Freight Operations Track):

This is an 18-month program designed to expose you to the fundamental components of agriculture, international shipping, maritime law and finance. The program is designed to launch, support and accelerate your career by providing the opportunity to work alongside and learn from highly skilled professionals and mentors with wealth of experience in the Shipping industry. It takes a certain kind of tenacity to stand among the best of them.

Depending on individual performance, you could expect to develop professionally in Freight Operations such as Finance, Laytime, or Vessel Operations after the program and beyond.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Scope of Rotations:

Each rotation will cover different aspects of our global operations such as:

• Finance in Shipping
• Fundamentals of Maritime Contract Law & Laytime Negotiations
• Vessel Operations (Voyage Planning, Execution & Optimization)

Requirements:

• Recent graduates with Degree in Maritime/Shipping/Business studies or related field of study, and with strong academic records are welcome to apply
• Highly motivated with the drive to make a difference and question status quo
• Excellent communication and interpersonal skills
• Good analytical skills, attention to detail and accuracy
• Strong problem solving and numerical/analytical skills
• Ability to work independently and thrive in uncertain conditions, effectively managing challenges
• Ability to maintain professional attitude and adapt in a multicultural environment
• Prior internship/working experience in Maritime industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Freight Operations Track and unlock your potential for a rewarding career in the dynamic world of Freight!

Job Description:

Environment, Health and Safety (EHS)

• Comply to Veolia Life Saving Rules while performing work inside company premises.
• Effectively participate and contribute in company EHS programmes and initiatives.
• Comply to all EHS procedure (SOP) and work process such as Lock Out Tag Out (LOTO) Procedure, Permit to Work (PTW) Procedure, Work at Height (WAH) Procedure, Confined Space (CS) Entrance Procedure, Hot Work Procedure and etc.
• Comply in reporting and highlighting any plant EHS/Process incident or near misses.
• Comply with company training requirements.
• Participate as team members in Risk Assessment (RA) development, Management of Change (MOC) implementation and Pre-StartUp Safety Review (PSSR) activity.
• Responsible for ensuring the plant, work station, control room and individual locker cabinet is maintained in good housekeeping conditions and comply with company 5S procedure.

Emergency Response

• Attend fire fighting training and be part of the Company Emergency Response Team (CERT).
• Participate in company emergency drills and response exercises.
• Be familiar in terms of function and operational of the company fire fighting system and safety gear (Including SCBA and Bunker Coat).

Operational

• Responsible for operating both Hot and Cold DCS consoles which include process monitoring and parameter adjustment in order to achieve production targets without any safety issues or noncompliance.
• Study processing schedules, engineering recommendations, lab analysis results to determine sound changes in process unit control.
• Record and compile DCS operating data for monitoring purposes and take necessary actions if any deviation or abnormalities are observed.
• At a time, go to the site to do site monitoring and observe flame patterns at the incineration unit in order to optimize the production process.
• Coordinate start-up, shut-down and normal operations/maintenance activities with Operation Supervisor and Operation Technician.
• Perform basic calculations for determining process parameters and material balances.
• Responsible for alarm management of the DCS and ESD systems and provide valuable input to manage the process units.
• Highlight to Supervisor on duty in the event of any abnormality which can affect plant production and safety.
• Perform troubleshooting at DCS/field level, resolve operational issues at DCS/field and provide support for the engineering, operation and maintenance team.
• As identified, to ensure and comply with technical competency requirements such as Boiler Attendance or Steam Engineer.
• Provide support for the engineering team on new project initiatives and implementation.
• Participate and proactively contribute in any type of root cause analysis i.e WIR.
• Support any other site activities as delegated by the Operations Supervisor or Operations Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with minimally of 8 years of relevant work experience
• Experience in ISO-tanker unloading, incineration system, waste heat boiler system, and water treatment operations will be added advantages.
• Certification in Manage Work at Height and Assess Confined Space for Safe Entry and Work is a plus point.
• 2nd grade steam engineer or class 1/2 boiler certificate will be an advantage.
• Certification in fire fighting training, Site Incident Commander (SIC) course and possessing prior experience as a CERT team member is a bonus.
• As identified, be receptive to step up as shift supervisor, in the absence of the shift supervisor.
• Must be prepared to do either in rotating shifts or normal day working hours, overtime, weekends and Public Holidays depending on schedule assigned.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.