· Design and produce printing artworks/FA according to customers’ requirement

· Handle telephone calls and emails

· Ensure diligent follow up, negotiate and close sales with customers

· Provide administrative support to sales team inclusive of preparing sales quotation, issuing of job sheet, artwork approval, etc and filing of documents

· Coordinate timely delivery of goods

· Liaise with production on print job requirement

Key Responsibility

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

•

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

•

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

•

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

•

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

•

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

•

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

•

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

•

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

•

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

•

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

•

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

•

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical & Functional Skills

Technical Skills

•

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

•

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

•

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

•

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

•

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

•

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

•

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

•

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

•

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

•

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

•

Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

•

Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

•

Functional Skills

•

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

•

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

•

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

•

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

•

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

•

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

•

Good interpersonal and communication skills with attention to details

•

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

•

Identify ideas to improve system performance and impact availability

•

Embrace tackling and resolving complex technical design issues

•

Possess strong problem solving and decision-making skills while exercising good judgment

•

Ability to work on multiple projects at a time

•

Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

•

Ability to work in a team distributed across multiple locations

•

Qualification / Certifications

•

Degree in Computer Science or related discipline

•

Certification of leading data governance product providers (Informatica, IBM, Alation, Solidatus, Collibra etc.)

Overview of Company

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe.

Rystad Energy has a range of global databases and research products for companies in the Oil & Gas, Energy Services, and Renewables sectors, as well as Investors, Investment Banks, and Governments. We also provide a range of advisory services for our clients with capabilities across the Energy value chain. 

Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement. Read more at www.rystadenergy.com.

Overview of the Role

Rystad Energy is seeking a proven Account Manager with a strong track record of strategic account management and business development to manage, retain, and grow the firm’s largest Global Accounts in APAC. The ‘Senior Account Manager – Global Accounts’ will report to Senior Vice President, Head of Commercial – Asia Pacific, based in Singapore. We are seeking to fill this role in any of the following locations: Singapore/Kuala Lumpur.

The successful candidate will manage large complex accounts – i.e., the APAC entities of global energy companies (Super Majors, Majors, Large Independent E&P companies, Large Integrated Energy Companies, and Energy Services companies being the primary focus). He/she will drive the strategic commercial engagement with these Accounts, collaborating closely with the Global Account Management team and the regional Client Success Manager, to deliver value to these Accounts with the ultimate goal of achieving revenue growth.

Key Responsibilities

• Establish a vision for the relationship between Rystad Energy and our Global Accounts in APAC

• Act as a trusted advisor and adopt a consultative approach to sell our research and consulting solutions into Global Accounts in APAC
• Build a network of strong relationships with senior executives and influential stakeholders within Global Accounts to identify growth opportunities.
• Develop a robust knowledge of Global Accounts’ businesses.
• Develop and implement strategic Account Plans to maximize Account growth.
• Develop and maintain a strong pipeline of opportunities within the Global Accounts to drive revenue growth.
• Collaborate with the Global Account Management team to manage and grow Global Accounts in APAC
• Work closely with the Global Accounts Client Success Manager to service and grow the Global Accounts, acting as “One Account Team”.
• Work closely with internal cross-functional teams – Marketing, Research, Client Solutions, Consulting – to drive engagement, value, and growth with Global Accounts in APAC
• Use the CRM system to manage opportunity pipeline, Account information, and engagement plans.
• Share customer feedback about our solutions and competitor intelligence with key internal stakeholders.
• Identify areas of risk and develop appropriate contingency plans to retain Accounts.
• Constantly promote the Rystad Energy brand and values externally in all interactions with Accounts

Experience and Qualifications

• Candidate must be able to work in Singapore or Malaysia – existing Employment Pass holder; Permanent Resident; Citizen
• Minimum of a Bachelor’s Degree
• Between 8 to 12 years of Key Account Management experience within the Energy industry
• Specifically, experience in selling subscription services in the market intelligence services sector within the Energy industry.
• Proven track record of surpassing sales revenue growth targets through effective and efficient strategic account management
• Solid network of relationships across APAC, especially in South-East Asia and Australia, within the Energy industry
• Ability to engage with individuals across all levels within target organizations, including Senior Management/C-Suite
• Experience in internal stakeholder management – i.e., collaboration with cross-functional teams internally to drive client engagement externally

Candidate Profile:

• Possess excellent relationship management and selling skills.
• Possess strategic vision and planning capabilities.
• Possess excellent commercial and negotiation skills.
• Possess excellent interpersonal, communication, and presentation skills.
• Be a consultative problem solver and an excellent team player.
• Be driven and tenacious.
• Possess a strong knowledge of the energy sector.
• Be willing to travel across APAC.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The Account Manager is accountable to generate profitable air compressors and dryers sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions to customers. To maintain close relationship with the customers in assigned industries.

Responsibilities:

• Achieve sales target set for area of responsibilities.
• Negotiation on tender, contract terms and condition and preparation of Sales contract.
• Visit and meet prospective customers in assigned industries to provide required services and solicit for orders.
• Prepare sales report, analyzing cost and sales, quotations and maintaining and creating new client accounts.
• Provide pre-sales technical assistance, product training and after-sales support.
• Prepare demonstration and technical presentations to customer.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfillment team.

Qualifications/Requirements:

• Degree in Mechanical/Electrical Engineering.
• Minimum 3 years sales experience selling industrial products.
• Product knowledge of air compressor & control system will be advantageous.
• Strong team player who is self-motivated and customer oriented.
• Work independently, process good communication and strong presentation skills.
• Understanding of financial metrics including margin, revenue, overhead costs, Profit and Loss, and Project Financials.
• Excellent communications/human relations skills (written, verbal, client service).
• Possess own vehicle (preferred)

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You

will move fast to refine clear scope and product requirements, question assumptions, identify

issues where appropriate, and proactively identify and raise product risks. You will work to

define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the

growth of Organization through the successful creation and operation of our end consumer facing

features. You will interact with external partners and internal users, as well as interface with

groups across Organization. You will collaborate with the editorial teams, and internal Engineering

and Business teams amongst others to enhance the reach, engagement and monetization of

our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is

possible, ability to execute cross functional projects and a relentless focus on the customer.

You’re an accountable, hands on problem-solver with a positive attitude, letting nothing

stand in the way. You leverage data to data to make decisions and actively engage cross-

functionally with engineering teams stakeholders to solve right for the customer. If you “love

rolling your sleeves up and getting stuff done” and have a strong interest in content

packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and

comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content

discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing,

and other partner teams to create discovery experiences that are meaningful and

delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and

conversion experiments and measure firmly understood hypotheses and business

objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in

deliverables

● Interpret insights and business needs and transform into detailed product

requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 7+ years of total experience preferably in consumer product management in complex

organisations

● Strong communication skills - Can provide information to technical and non-technical

stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product

success metrics and drive product delivery through multiple teams

● Experience in data driven hypothesis testing and experimentation

● Experience working with design teams to improve the user experience for customer

facing products/features

● Strong team player and earns trust of engineers and designers as an authority on

customer needs

ADDITIONAL QUALIFICATIONS

● Background in technical role is a plus

Ø Proactively manages all aspects of international accounts not limited to order placement, inventory managements and coordinating logistics with minimal errors.

Ø Work with shippers and transloaders to execute bookings, and ensure vendors/suppliers/service providers are paid timely.

ØExecutes required export documentation for multiple accounts in various stages of completion in a highly time sensitive environment

Ø Able to Handle Air Freight Import / Export Documents

Ø Obtains export certificates from various government agencies in compliance with each shipment

Ø Assures compliance with customs, export, applicable foreign trade/importation laws, as well as applicable federal transport regulations

Ø Initiate timely invoicing and work closely with accounting department to ensure billing accuracy

Ø Identifies risks and opportunities, when developing logistics plan and freight estimates for super loads, complex international shipments to ensure cost-effective, safe, and efficient transportation of company’s products

Ø Processes freight claims and customer complaints

Ø Reviews, prepares, and invoices for payment

Ø Audits export files for compliance and scan into database

The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

ABOUT THIS ROLE

As Senior Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Key Responsibility

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

•

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

•

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

•

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

•

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

•

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

•

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

•

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

•

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

•

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

•

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

•

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

•

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical & Functional Skills

Technical Skills

•

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

•

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

•

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

•

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

•

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

•

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

•

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

•

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

•

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

•

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

•

Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

•

Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

•

Functional Skills

•

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

•

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

•

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

•

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

•

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

•

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

•

Good interpersonal and communication skills with attention to details

•

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

•

Identify ideas to improve system performance and impact availability

•

Embrace tackling and resolving complex technical design issues

•

Possess strong problem solving and decision-making skills while exercising good judgment

•

Ability to work on multiple projects at a time

•

Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

•

Ability to work in a team distributed across multiple locations

•

Qualification / Certifications

•

Degree in Computer Science or related discipline

•

Certification of leading data governance product providers (Informatica, IBM, Alation, Solidatus, Collibra etc.)

ABOUT THIS ROLE

As Senior Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

Roles & Responsibilities

Responsibilities

• Contributing to the business development for our Logistics and Business Management Division in the Southeast Asia, India, and Middle East region, including customer segmentation, development of go-to-market strategy, development of new service offerings, marketing plans, leading business development and sales opportunities.
• Developing and implementing new risk and regulatory strategies, and policies of Business Development in our Logistics business.
• Supporting Partners and advisory in the development of Logistics strategy.
• Monitoring, analysing, and communicating emerging Logistics Business trends.
• Identifying, researching, evaluating and/or resolving Logistics issues impacting to the business, including conducting control reviews or gap analysis for existing processes, as needed.
• Analysing and reporting operational Logistics events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviews.
• At the local entity level, maintaining oversight of the entity’s compliance with local regulations on Logistics Business requirements.
• Assisting with various ad-hoc initiatives and projects taking place across the border business.

Requirements

• The successful candidate will be bachelor’s degree qualified with more than 7 years’ working experience in Warehouse, Flight Forwarding, 3rd Party Logistics, Logistics, Sales & Marketing.
• You will also be described as someone with excellent communication and interpersonal skills to deal with the senior stakeholders within the group.
• Experience in Warehouse Management, Supply Chain Management, Third Party Logistics Business Development, Flight Forwarding and operation process.
• Experience in SAP/WMS (System Analysis Program/Warehouse Management System) or Experience in customizing Logistics Management System.
• Experience in collating and proposing Pricing Benchmarks through competitive analysis from market data.
• Strong analytical skills including the ability to think critically and logically, creative problem solving and excellent decision-making skills.
• Due to the significant interaction with Japan Based Stakeholders, Japan Headquarter, Regional Office and the Japanese market, fluency in Japanese language spoken and written is essentially a MUST for reports, proposals, and presentations with a proven ability to produce, review and edit written documentation.

Job Responsibilities :

Manage the operation of applications laboratory and lead its team of scientists.

• Prioritize the laboratory work and technical service activities
• Lead and motivate the team of scientists and address development areas
• Ensure that laboratory operates in a safe manner and adhering to government laws

Provide technical service to customers to facilitate sales of products

• Engage the team to provide information to customers on product properties, performance, and benefits
• Visit customers to do product presentation, discussion, seminar, workshop, training
• Encourage collaboration with customers on technical projects; develop formulation concepts & ensure more
• Work on Innovation projects together with the R&D (GTI) teams, as well as Local Sales teams

Promote deep understanding of products

• Product training to sales, distributors, and customers
• Participate in seminars and exhibitions, conduct technical seminars and workshops with customers

Coordinate the activities of the lab with external partners

• Liaise with sales team on technical service requests, updates and results
• Work together with Business Development & Marketing to create concepts and also to support New Launches.
• Participate in Global Expert Circles on technical exchange.

Job Requirements

• Degree in Chemistry, Chemical Engineering, Applied Science
• 5 years' working experience in applications laboratory and technical support
• Superior presentation, communication and negotiation skills, both written and verbal.
• Ability to work in a matrix organization and develop relationships with internal service functions.
• Excellent interpersonal abilities and strong drive for results
• Willing to travel around 25%

Job Description

Strategic planning & business management

· Development of appropriate KPI management scheme for each commercial segment and monitor & manage the progress of KPIs.

· Issue-analysis to assist CEO / COO for key business judgement.

· Lead and facilitate Corporate Planning Committee.

· Facilitate key business meeting such as BOD together with other management members

Procurement & Market Strategy

· Development of new route to procurement & market

· Ensure development and propose to management Commercial Policies, Trade Terms and Customer Plans.

· Ensures development of National standard of Building block KPIs by Channel

· Assesses market opportunities and recommend NPD and strategy changes as necessary to meet sales objectives.

Budget, Objectives and Sales Forecast

· Proposes sales volume, value and profitability targets for budget.

· Allocate volume target and trade spending to customers and clearly communicate with Distributors.

· Ensures development of annual and monthly sales activity and marketing support plan (Canvas, monthly highlights), including support for new initiatives launches.

Customer plans and sales development

· Coordinates with the distributor, the implementation of the Sales Plan, ensuring the achievement of sales volume and growth objectives.

· Monitors continuously the marketplace and Customers to determine possible market opportunities and improvement of market penetration of Company's products.

Risk Management

Minimum Requirements

1) Good degree in Accountancy, Business Administration, or related certification from a reputable university.

2) Skills and experience to manage business as a high-level management member.

3) Min.10 years of leadership roles in Sugar Industry and excellent skill for sugar trading including futures trading.

4) Excellent global network in the industry, including but not limited to traders, suppliers, customers and distributors.

5) Experience in managing a trading team, making clear and realistic vision and strategy, setting and monitoring proper KPIs to lead the team based on expert skillset.

6) Advanced skills for investment (M&A etc), including valuation, due diligence, negotiation and other related execution process.

7) General management skills, including but not limited to accounting, finance, and governance to assist managements (CEO/CFO etc) for smoother communication with both local and overseas HQ.

8) Fluent in English. Knowledge of Japanese is an added advantage.

Independent thinker, proactive / entrepreneurial mind set.

9) Good communication and presentation skills.

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

• Take up appointment as the Nominee Director for our clients
• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)
• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities
• Any relevant responsibilities as assigned by the Manager 

• Ensure the smooth and efficient, operations of the Food & Beverage Division (TASTE restaurant, Le Bar & Banquet) by the established guidelines in the Department Operations Manual.
• Operate the department with positive financial results.
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment.
• Liaise with Kitchen and Bar on daily Restaurant and banquet Operations.
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable.
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Assist the F&B Operations Manager in casual labor & contract staff costings.
• Assist the F&B Operations Manager in analyzing daily revenue and cost reports.
• Assist the F&B Operations Manager in enforcing all pre-check and check control procedures in all areas when required with updates.
• Ensure that no single-use plastic containers & cutleries are used following the brand standard.
• Monitor the quality and quantity of all Restaurant and banquet Operations items served timely.
• Maintain good communication & relationships with all other Hotel departments.
• Keep the F&B Operations Manager informed on all items of interest for the department.
• Assist the F&B Operations Manager in coordinating with the respective department heads on any activities that overlap with or concern their departments.
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations.
• Regularly inspect equipment and ensure that they are well maintained and in good working order

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

To assist in managing the manufacturing operations of the whole production department and be directly in charge of production purchasing and admin function

• To liaise with regulatory body regarding pharmaceutical compliance affair;
• To perform other activities required for the smooth operations, productivity and improvement of the department
• To be involved with projects, meetings required to fulfill the Company’s business objectives

MAIN RESPONSIBILITIES/ACCOUNTABILITIES

This section provides the primary functions of the job.

Purchasing

• Supervising the purchasing activities in the timely sourcing/buying and confirmation of materials at competitive prices and periodic evaluation of vendors that meet the Company’s objectives, including negotiations with vendors on prices, terms and conditions

Manufacturing Operation and Production

• Responsible for managing the manufacturing operations of the whole production department
• Raise production ticket and ensure that the right quality of raw materials are released for production
• Responsible for production planning to meet demand forecast, customers’ orders and stocking policies; oversees and involved in the planning tasks, purchasing, dispensing, labels wording checks, entries into Navision system, etc
• Dispense raw materials before production according to required product specification
• Set up, develop, approve and implement for Production department standard operating procedures (SOP) and policies and system in line with PICs, GMP (Good Manufacturing Practices); monitor the compliance with the requirements.
• Review of production batch documents and other documents
• Involved with the investigation of production deviations during the manufacturing of the products
• Responsible for the monitoring and control of the manufacturing environment and plant hygiene.
• Involved in the designation and monitoring of storage conditions for materials and products
• To ensure that products are produced and stored according to the appropriate documentation in order to obtain the required quality
• Coordinate with the QA/QC department on the inspection, investigation, and taking of samples in order to monitor factors which may affect product quality.
• To ensure that production records are evaluated and signed by an authorized person before they are sent to the QC dept
• To check the maintenance of the production dept, premises and equipment
• To ensure that the appropriate validations are done

People Management

• Oversees and manage the performance of all production staff, purchasing, admin function and regulatory function in their daily performance of routine duties;
• To ensure the right skilled work force are deployed for the right type of jobs in the production area
• Ensure that all production and operational staff have the appropriate initial and routine training
• Look into ways to improve employees’ productivity

Inter-department coordination

• Work with the product development department to improve on products’ problems
• Work with engineering and maintenance department to solve issues pertaining to production’s equipment
• Work with QA/QC department on handling GMP compliances issues at the production areas as well as in answering to H S A

Others

• Other ad hoc projects and related activities delegated by superior

Secondary responsibilities

• Operate the Navision system in the required areas of responsibility
• Compute the direct cost for tender costs
• Meet up with suppliers with respect to the sourcing of new materials
• Other related activities required to support the department

Job Description

· Execute product transfer to new facility and validate formulation, stability testing, validation development, process qualification, methods and procedures

· Setting up procedures and operation system to facilitate operation ‘automation’ and increase productivity and quality

· Oversee contract manufacturing formulation and product process design

· Develop existing product development and review, improve to acceptable internal and external quality standards in line with global good manufacturing, laboratory and other appropriate practices

· Engage external parties in new product development plan for Beacons and be the main coordinator for these activities to take place subject to Management’s approval

· Ensure timely initiation and the shortest possible development time in bringing the product to the market

· Involve in quality issues in line with regulatory and compliance issues

· Project Manager and or Champion of agreed tasks and responsibilities under R&D

· Assisting the team upon assigned new projects

· Train and groom existing team in the R&D Dept

· To carry out any other duties assigned by your immediate superior.

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.