• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager

• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Executive (Freight Forwarding) in Cogent Integrated Supply Chain Pte Ltd. The Customer Service Executive will be responsible for handling export documentation, managing communication and document management processes, and ensuring proper billing for all closed jobs.

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advice timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agents.
8. Assist for rate sourcing with various carriers.
9. Adhere to all company rules and regulations including safety rules.
10. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Minimum Diploma or equivalent qualification in logistics or related field
2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry
3. Good verbal and written skills
4. Attention to detail and ability to manage multiple tasks
5. Experience in the freight forwarding industry is a plus

Others:

1. 5-day work week
2. Daily Meal subsidy
3. Medical, dental & insurace benefit
4. 2 way-Transport provided at Jurong East

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Key Responsibilities

• Manage end-to-end project lifecycles related to RTGS, payment processing systems, and card-related technologies.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Lead project teams and ensure alignment with project goals and timelines.
• Oversee the design, development, and implementation of payment solutions and card systems.
• Act as a point of contact between technical teams, vendors, and business units for payments-related projects.
• Monitor project risks and issues, ensuring timely resolution and escalation if needed.
• Ensure compliance with regulatory requirements and standards in the payments and cards domain.
• Provide regular updates on project progress, risks, and outcomes to senior stakeholders.

• Proven experience in managing projects in the banking and payments sector.
• Strong knowledge of RTGS, payment gateways, and card payment systems.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Excellent understanding of payment processing flows and related technologies.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Exceptional communication and stakeholder management skills.
• Familiarity with industry standards such as ISO 20022 is a plus.

Preferred Qualifications

• Experience in working with banks, financial institutions, or fintech companies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Technical understanding of APIs, payment system integrations, or blockchain technologies related to payments.

We are looking for a Design Manager to lead a team of geotechnical design engineers in the world's largest geotechnical specialist contractor.

Responsibilities

• Lead the design works in accordance with site specific HSEQ Construction Methodologies, Risk Assessments, Site Rules and Keller Policies and Procedures.
• Understand and manage clients' requirements and their obligations in the development of a building design.
• Liaise positively & actively with clients, consultants & authorities using his/her technical expertise to adopt / accept / approve the technical proposal for the projects.
• Ensure the design process adheres to current legislation, standards and codes of practice.
• Ensure the design information is of the right quality and keeps pace with project timelines.
• Strive to eliminate health and safety risks in the design and financial risks during construction.
• Preparing detailed investigation report for any incidents related to technical issue.
• Review with the Business Development team on project closing reports and develop future improvement plans / strategies to reduce risk(s).
• Be involved in society work, including writing papers to seminars.
• Design D&B solutions, including solutions for ground improvement where relevant.
• Lead, develop and provide training to the team of Engineers.
• Provide technical marketing of solutions to clients and consultants.
• Conduct regular site visits to train and create buy-in from site personnel to promote quality and good practices.

This role may require travel to overseas offices to participate in global expertise groups and overseas projects occasionally.

Requirements

• Possess a PEB-recognised Master's degree in Civil Engineering or higher.
• Proficient in soil mechanics and finite element modelling software (i.e. PLAXIS 2D and 3D).
• At least 10 years experience in geotechnical engineering, preferably in ground improvement.
• Have experience leading a team of geotechnical design engineers.
• Have experience liaising with authorities, clients and contractors.

What We Offer

• Annual Leave, Medical Insurance, Medical Leave, Variable Bonus, Learning & Development Opportunities, Referral Rewards & Employee Assistance Programme
• Global & Regional networking opportunities
• Friendly team and enjoyable working environment

We encourage applications from the right candidates regardless of age, gender identity, sexual orientation, religion, belief or race. Learn more about Keller's Inclusion Commitment at https://www.keller.com/how-we-work/diversity-equity-and-inclusion

Find out more here:

https://www.kellerasean.com/

Job Title: Senior Creative Fragrance Manager

Reporting to: Global Category Head/Business Head

Job band: Middle Management

Division: Fragrance SEA

Department: Product Development

Location: Singapore

Key Accountabilities:

· Fragrance Development and Project Management

o Work on major briefs in SEA in the assigned Category formats.

o Demonstrate consistent track record of New wins.

o Explore new creative ideas for perfumery creations with SEA team of perfumers which leads to project solutions and enriching the fragrance library.

o Address active and proactive brief by utilizing existing fragrance library.

o Conduct and organize evaluation smelling session of relevant benchmarks against creative fragrances in required client’s or standard base using client’s or internal evaluation protocol and act as key member of Evaluation team providing insights to internal and external customers.

o Coordinate with application lab for any application samples required.

o Co-ordinate with analytical lab for any product technical data requirement.

o Work closely with Technology team for any innovation and technology required by clients.

· Sales and Customer Management

o Align with Commercial team on different Account plans with prioritisation.

o Work closely with Commercial group to interact and understand customer needs by receiving and visiting customers / meeting online with customers providing winning fragrance recommendation and solutions with Marketing presentations.

o Support Commercial team with Project details and Olfactive summary of Fragrance submissions.

· Marketing and Market Research Management

o Monitor Cross Category new launches, Product and Fragrance landscape with affiliates, Regional CFM/Perfumers and Commercial group, Euromonitor and other sources.

o Update Olfactive Mapping of Cross Category applications.

o Participate in Consumer Market Insight activities to get an understanding of Consumer and Customer’s needs.

o Attend exhibitions and seminars and represent company exhibition stall with Fragrance solutions ready for customer needs.

Key Competencies:

(Most important competencies required for the role)

· Excellent olfactive skills

· Project Management

· Market knowledge

· Different Category format knowledge

· Innovative approach

· Customer Orientation

· Analytical Ability

· Process orientation

· Good Communication skills

Prerequisites:

(Qualifications, experience or relevant knowledge required)

Education -

Graduate/Post Graduate in Science (Cosmetic / Perfumery / Fragrances) and related courses.

Experience -

• Minimum 10 years of relevant experience in Fragrance or related industry
• In-depth knowledge in cross categories/market segments
• Excellent project management skills.
• High energy and ability to motivate others.
• Relevant Marketing & Market Research understanding
• Innovative and results-oriented; effectively integrates knowledge, perspectives, and ideas to create new outcomes
• Effectively manages conflict in decision-making
• Able to work effectively with people from different race, gender, culture, age, or background

Role Overview:

The Operation Planner cum Manager is responsible for ensuring seamless logistics operations, from transportation planning and warehouse coordination to client satisfaction and operational efficiency. This dual role combines strategic planning with hands-on management of the activities.

Key Responsibilities:

1. Logistics Planning:Design efficient routes and schedules for transportation to minimize costs and delivery times.
   Forecast and manage demand for shipments, aligning with client requirements.
   Optimize resource allocation (vehicles, drivers, warehouse staff).
   
2. Operations Oversight:Monitor the movement of goods to ensure timely deliveries.
   Address operational bottlenecks and troubleshoot issues such as delays or damaged shipments.
   Maintain inventory levels and warehouse organization to ensure smooth dispatch and receipt of goods.
   
3. Team Leadership:Supervise drivers, warehouse staff, and other operational employees.
   Conduct training on operational standards, safety protocols, and customer service.
   
4. Client Coordination:Act as the point of contact for key clients to understand their logistics needs.
   Ensure high levels of service satisfaction by resolving complaints and providing real-time updates.
   
5. Data Analysis & Reporting:Track logistics KPIs (e.g., delivery time, cost per delivery, vehicle utilization rates).
   Use data to identify inefficiencies and propose process improvements.
   Prepare and present operational reports to senior management.
   
6. Technology Integration:Leverage logistics management systems (LMS) for tracking shipments and optimizing operations.
   Stay updated on technology trends (e.g., GPS tracking, automation) to enhance QuickMove's capabilities.
   
7. Compliance & Risk Management:Ensure adherence to local and international logistics regulations.
   Mitigate risks related to transportation, storage, and delivery.
   
8. Cost Optimization:Control budgets for fuel, maintenance, and labor.
   Negotiate contracts with suppliers and transport providers to secure favorable terms.
   

Skills & Competencies:

• Logistics Expertise: Knowledge of supply chain processes, transportation management, and warehouse operations.
• Analytical Skills: Ability to analyze data to improve efficiency and reduce costs.
• Leadership: Proven experience in leading diverse teams and resolving conflicts.
• Customer-Centric Mindset: Strong focus on client satisfaction and relationship management.
• Tech-Savvy: Proficiency in logistics management software, ERP systems, and route optimization tools.
• Time Management: Skilled at prioritizing tasks and meeting deadlines in a fast-paced environment.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 3-5 years of experience in logistics planning and management.
• Certifications like Certified Supply Chain Professional (CSCP) or Lean Six Sigma are a plus.

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

Job Summary

The Structural Heart (SH) Clinical Regional Manager plays a pivotal role in enhancing brand recognition and driving business growth for the SH division. This position requires an individual with a strong clinical aptitude and a consultative selling approach, supported by in-depth knowledge of Biosensors and competitive Structural Heart products, along with relevant clinical data.

The incumbent will collaborate closely with Country Managers, Regional Sales Managers, and Clinical Specialists to deliver exceptional program support by leading all Biosensors SH initiatives. Key responsibilities include a thorough understanding of catheterisation lab dynamics and the ability to cultivate strong relationships with physicians and staff.

The SH Clinical Regional Manager will support all aspects of structural heart cases, including pre-case planning and recommending patient treatments. Acting as a trusted advisor, the manager is recognised as a clinical sales expert by the heart team and is expected to provide comprehensive support for Structural Heart cases.

Job Responsibilities

· Assist in executing a proactive regional plan that integrates clinical, sales, and service support to enhance market share and improve service quality for customers.

· Identify and facilitate growth opportunities in collaboration with the Sales and Clinical Support Team.

· Serve as the primary clinical resource for case coverage, troubleshooting, specialty product usage, and customer training.

· Attend cases at customer accounts, advising physicians on the clinical attributes and techniques associated with our coronary products.

· Educate customers on the benefits and proper clinical usage of company products through presentations and demonstrations using various formats and platforms.

· Provide supplemental training support during product launches and for high-touch specialty products.

· Address customer needs and complaints regarding products and services by developing creative solutions or collaborating with relevant personnel to find optimal resolutions, especially in training and troubleshooting.

· Conduct sales forecasts and analyses to ensure adequate consignment levels, tracking consignments with minimal write-offs in coordination with the Planning & Sales Operations team.

· Ensure timely collection and reporting of all required medical documentation related to procedural device operations.

· Fully support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all quality requirements.

· Research and identify new business opportunities, including emerging markets, growth areas, trends, customer needs, partnerships, and competitor products and services, while staying informed of industry trends.

· Engage with customers to foster and develop strong relationships.

· Gather and analyse useful information from customer and competitor data.

· Collaborate with the Sales and Marketing team to discuss promotional strategies and activities.

· Coordinate with the Sales Team to develop mutually beneficial proposals and sales campaigns.

· Participates in conventions, forums, and meetings to increase product awareness.

Job Requirements

· Bachelor’s degree in Biological Sciences, Nursing, or a related discipline

· At least 5 - 8 years of successful sales experience in medical device or pharmaceutical industry

· Previous experience in a Cath Lab or in Cardiovascular settings is advantageous

· Strong clinical aptitude and understanding of structural heart products

· Proven ability to manage a large portfolio of accounts with a willingness to travel for business

· Excellent problem-solving skills, with a capacity for collaboration and receptiveness to coaching from team members, fostering success in selling specialised products

Job Description & Requirements

Hands on Experience on Design & Development of IBM Case Manager & ICN.

Hands on Experience on Designing & Development of IBM Case Manager 5.2 Applications Good in Java/J2EE and JSP.

Hands on Experience on PE workflow design & deployment.

Hands on experience on Configuring Workflow, Queues, Rosters, Document Class and Document Class Security.

Good in troubleshooting and handling Production issues.

Ability to support the testing team during the SIT, UAT, Pre-production and production environment

Key Skill:

IBM Filenet Case Manager

IBMFileNet P8 & Content Engine

IBM Case Manager 5.2 Or Above / BAW

Oracle DB2 , PL/SQL

ICN Plugin,Widgets/Dojo

Java/J2EE/Micro Services

Hands on Experience on Design & Development of IBM Case Manager & ICN.

Hands on Experience on Designing & Development of IBM Case Manager 5.2 Applications Good in Java/J2EE and JSP.

Hands on Experience on PE workflow design & deployment.

Hands on experience on Configuring Workflow, Queues, Rosters, Document Class and Document Class Security.

Good in troubleshooting and handling Production issues.

Ability to support the testing team during the SIT, UAT, Pre-production and production environment

Key Skill:

IBM Filenet Case Manager

IBMFileNet P8 & Content Engine

IBM Case Manager 5.2 Or Above / BAW

Oracle DB2 , PL/SQL

ICN Plugin,Widgets/Dojo

Java/J2EE/Micro Services

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Integrated Marketing Manager, Product Marketing

Moomoo SG is on the lookout for a dynamic Product Marketing Manager to join the Integrated Marketing Team to contribute to the rapid expansion of our business in Singapore. As the Product Marketing Manager, you will play a pivotal role in planning and executing product go-to-market campaigns, and be the locally-based product marketing expert to be consulted on the product go-to-market strategies, product positioning and messaging for Moomoo SG's retail investment products.

This role requires both high level of collaboration across functions and good understanding of a wide variety of investment products. You must be a team player and are comfortable working closely with cross-functional teams including branding & PR, growth, lifecycle marketing, content marketing and product management. You also understand from the customer's perspective what they want and how they think when investing, and you are able to translate their needs to strategic plans and collaborate with other teams to implement. The ideal candidate will have good knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies, or is personally a savvy trader or investor who understands the investment mentality in Singapore.

Responsibilities

1. Product GTM Campaigns:
1. Lead go-to-market plan for key product launches. Plan and execute integrated promotions/campaigns to drive product growth through the omni-channel strategies, including external channels such advertising, KOL, online & offline events, PR and owned channels such as official website, SEO, eDM, in-app community and social media.
2. Product Positioning and Messaging:
1. Identify target audience and develop compelling core messaging and positioning through thorough market research and competitive analysis.
3. Marketing Collateral Development:
1. Collaborate with design teams to create impactful marketing materials, including key visuals, product videos, landing pages, one-pagers, and webinar/event content.
4. Product Operation
1. Work closely with the operation team. Be consulted on the evergreen product operation to ensure strategies are aligned and localised for Singapore market.
5. Outbound Communication:
1. Support communication to sales team and clients, educating them about our product offerings and benefits.
6. Inbound Communication:
1. Collect feedback from customers, review and ideate, and communicate insights to the product team for continuous product improvement.
7. Data Analytics:
1. Monitor marketing and business metrics in collaboration with the data science team. Adjust overall marketing strategies based on data analytics.

Please note that only short-listed candidates will be contacted.

Requirements

• Passionate about a career in marketing in the fintech space.
• Bachelor's degree or above.
• Minimum 5 years of experience in marketing & growth, preferably in the fintech/tech/finance industry.
• Experience in independently managing marketing campaigns, capable of leading projects across teams and reporting up.
• Experience in collaborating with cross-functional teams, including branding & PR, growth, content, product management, lifecycle marketing, data analytics and sales.
• Good understanding or knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies. Understand the investment mentality in Singapore.
• Excellent presentation, written, and verbal communication skills.
• Strong proficiency in English (both written and verbal) and Mandarin (verbal). This role requires frequent communication with mandarin-speaking stakeholders.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

ROLES AND RESPONSIBILITIES:

1. Formulate marketing strategies for effective engagement with key stakeholders.
2. Manage and execute full spectrum of marketing communications to meet business goals.
3. Sound industry knowledge and experience with emerging social media platforms like TikTok and Little Red Book.
4. Develop and implement brand launch strategies on online platforms
5. Drive digital marketing campaigns including collaboration with strategic partners to increase brand awareness.
6. Evaluate the ROI of all marketing initiatives and campaigns.
7. Strong involvement in executing SEO/SEM efforts to increase platform traffic.
8. Manage platform content architecture for excellent touchpoints.
9. Perform any other duties as assigned by Senior Management.

JOB REQUIREMENTS:

1. Degree in Marketing or related discipline.
2. Minimum 3 to 5 years of proven working experience in a similar role.
3. Excellent understanding and insights into current digital marketing trends.
4. Well-versed with digital marketing concepts; tools and strategies.
5. Working knowledge of SEO/SEM; Marketplace Platforms and Google Adwords.
6. Strong English proficiency with experience in creative copywriting.
7. Good communication and interpersonal skills.
8. Highly meticulous and strong attention to detail.
9. Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at a quick turnaround time.
10. Excellent team player.

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Category Manager - Marketing Communications

Reporting to  

Global Category Director - Marketing & Business Services

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The primary role of a Global Category Manager – Marketing Communications is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages, and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks. 

Accountabilities and deliverables   

1.           Implement Procurement purpose, vision, strategies and governance.  

2.           Lead Procurement team overseeing the definition and execution of functional goals. 

3.           Promote one team spirit between all regions to enable sharing of best practices and knowledge. 

4.           Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being). 

5.           Self-manage adherence to defined governance, policies, and processes. 

6.           Protect all company’s assets by putting in place internal control system and procedures. 

7.           Protect reputation of Asahi by following applicable legislation. 

8.           Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects. 

9.           Create and implement category strategies. 

10.         Execute strategic sourcing plans to maximize the value for the business. 

11.         Build and enhance strong stakeholder relationship across all Procurement activities. 

12.         Develop and maintain strong partnership with suppliers including performance and quality assurance. 

13.         Manage and track plans and budgets including objectives, key value drivers and related KPIs. 

14.         Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability. 

15.         Contribute to achieving operational excellence for Procurement, including its processes and systems. 

16.         Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.  

Qualification criteria  

•          University degree, preferably in Business related field (master's degree preferred)   
•          Proficiency in English 
•          7+ years of professional experience, whereof 4+ years in procurement of Marketing Communications
•          International experience from multinational company 
•          Experience from an above-market role 
•          3+ years of proven managerial experience 
•          Procurement platform/-s experience  
•         Advanced knowledge of MS Office Suite 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

We are seeking a dynamic and results-driven Regional Strategic Business Development Manager to spearhead marketing strategies, campaigns, and business development efforts within India and the Middle East. The ideal candidate will be passionate about mobile gaming, with a specific focus on hyper-casual games, and possess a deep understanding of these markets. This role will be pivotal in driving growth, brand visibility, and player engagement across these regions.

Key Responsibilities:

Marketing Strategy & Campaigns

• Develop and execute comprehensive marketing strategies tailored to the India and Middle East markets to drive user acquisition, engagement, and retention for the mobile hyper-casual game.
• Identify and leverage regional trends, cultural nuances, and player behaviors to create effective and localized marketing campaigns.
• Collaborate with internal teams (e.g., creative, product, and performance marketing) to produce region-specific content and campaigns.
• Monitor and optimize campaign performance to meet KPIs and ROI goals.

Business Development

• Identify, negotiate, and establish partnerships with local distributors, publishers, localization partners, influencers, media agencies, and co-publishing partners to enhance brand visibility and user acquisition.
• Collaborate with key regional stakeholders to identify and pursue opportunities for growth, such as cross-promotions, sponsorships, and co-branded events.
• Conduct market research and competitive analysis to identify trends, challenges, and opportunities in the gaming sector.

Community Building & Engagement

• Drive community-building initiatives to cultivate a strong player base and foster loyalty in both regions.
• Plan and execute player-centric events, tournaments, and rewards programs to enhance engagement.
• Develop and manage Facebook, WhatsApp or other region-preferred platforms for player communication and support.

Product & Brand Promotion

• Collaborate with the product team to align in-game features and updates with regional preferences.
• Strategize and execute branding efforts to position the game as a leading hyper-casual mobile title in India and the Middle East.
• Oversee and manage the allocation of marketing budgets to ensure cost-effective promotions and maximum impact.

Leadership & Team Management

• Lead, manage, and guide a small team to achieve strategic goals and objectives.
• Provide mentorship, training, and performance feedback to team members.
• Foster a collaborative and innovative work environment.

Analytics & Reporting

• Monitor key performance metrics, market insights, and campaign effectiveness across regions.
• Provide detailed reports and insights to senior management, highlighting achievements, challenges, and recommendations.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• 5+ years of experience in strategic business development, marketing, or related roles, preferably within the mobile gaming industry.
• Proven track record of success in launching and managing campaigns in India and/or the Middle East.
• Strong understanding of hyper-casual gaming trends and the regional gaming ecosystem.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated leadership experience, including managing and guiding small teams.
• Analytical mindset with proficiency in using data-driven insights to inform strategies.
• Proficiency in English and at least one regional language (e.g., Hindi, Arabic) is a plus.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Job Description:
We are looking for an experienced and strategic Senior Manager to lead and enhance the efficiency of our business operations. The successful candidate will oversee the daily operations of the company, ensure optimal performance, and contribute to the development and execution of strategic plans.

Key Responsibilities:

• Oversee and manage the day-to-day operations across various departments.
• Develop, implement, and monitor operational policies and procedures.
• Work closely with senior management to set and meet performance targets.
• Analyze processes and implement improvements to boost productivity and efficiency.
• Manage budgets, forecasts, and financial planning for operational needs.
• Lead, mentor, and motivate teams to meet business objectives and performance standards.
• Collaborate with other managers to optimize cross-departmental workflows.
• Ensure compliance with company policies and regulatory requirements.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 8-10 years of experience in operations management or a similar role.
• Strong leadership, decision-making, and problem-solving skills.
• Proven track record of managing budgets and driving cost-efficiency.
• Excellent communication and interpersonal skills.
• Proficiency in business management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Comprehensive health insurance and paid leave benefits.
• Opportunities for leadership development and career advancement.
• Dynamic and collaborative work environment.
• Access to exclusive professional training and workshops.

Job Description:
We are seeking an experienced and proactive Assistant Manager to support and oversee business operations within the company. The Assistant Manager will assist department heads in implementing strategic plans, managing teams, and improving workflow efficiency to drive company success.

Key Responsibilities:

• Assist in planning, coordinating, and managing business operations to achieve company goals.
• Support the development and implementation of business strategies and policies.
• Supervise and guide team members, ensuring productivity and adherence to company standards.
• Analyze operational processes and provide insights for improvement.
• Prepare and present reports on performance and operational metrics.
• Collaborate with management to develop and execute projects.
• Act as a liaison between different departments to ensure seamless communication and workflow.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 3-5 years of experience in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent problem-solving, organizational, and analytical abilities.
• Effective communication and interpersonal skills.
• Proficiency in project management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Professional growth opportunities and potential for advancement to higher management roles.
• Comprehensive health insurance and paid leave benefits.
• A collaborative and supportive work environment.
• Access to professional training programs.

ROLES AND RESPONSIBILITIES

1. To lead in promoting sustainable energy solutions.

2. Focus on sustainable development and energy efficiencies for the organization.

3. Be proactive in ensuring effective navigation of renewable energy regulatory landscape such that the procurement strategy remains agile and adaptable to changing market conditions.

JOB TASKS AND SPECIFICATIONS

• Energy Transition Strategy:
  • Identify, develop and implement strategies to transition the organization towards sustainable energy focused culture and mindset.
  • Identify and assess risk associated with energy transition projects.
  • Develop project plans, timelines and milestones to ensure successful delivery of sustainable energy saving measures and initiatives.
  • Monitor progress, manage resources and budgets, track performance to ensure initiatives are on schedule andwithin budget.
• Procurement Management:
  • Develop strategic procurement frameworks and policies enabling organization to make decision associated with renewable energy costs vis-à-vis sustainability goals and long-term cost savings.
  • Managethe procurement process for renewable energy resources which includes but not limited to sourcing energy suppliers, negotiating contracts and ensuring cost-effectiveness and sustainable energy procurement.
  • Regular engagement of suppliers associated with renewable energy.
• Energy Efficiency Initiatives:
  • Identify opportunities to improve energy efficiencies within the organization.
  • Develop avenues to optimise energy usage and evaluate avenues for green financing.
  • Lead cross functional team in implementing energy saving technologies, optimizing building automation system and propose solutions to resolve any challenges in connection with the implementation of such initiatives.
  • Drive sustainable energy awareness and promote energy-efficient practices within the organization.
• Regulatory Compliance:
  • Stay abreast of evolving energy regulations and policies especially in the context of renewable energy, government incentives, tax credits and subsidies in Singapore as well as countries in the Asia Pacific region.
  • Ensuring the organization complies with energy related laws and regulations and obtaining necessary permites and certifications for sustainable energy related projects.
• Audit, Reporting and Analysis:
  • Preparing reports on KPIs relating to energy usage, cost savings and sustainability metrics.
  • Analyse data to identify trends, market trends and opportunities, etc.
  • Perform audits and make recommendations for improvements, etc.

JOB REQUIREMENTS

• Minimum Degree in Environmental Science, Energy or Sustainability or equivalent.
• Minimum 4 years of relevant work experience in similar leadership role in leading energy transition initiatives for organisations in Singapore and countries in the Asia Pacific Region;
• Familiar with energy-efficient technologies and renewable energy options
• Well-verse with sustainability policies and incentives for adoption of energy efficiency and renewable energy measures.
• Ability to perform energy audits, cost-savings analysis and energy management plans
• Experience in procurement and supplier performance monitoring.
• Strong project management and analytical skills.
• Excellent interpersonal and ability to work well with a range of stakeholders including suppliers, financial institutions, etc.
• Proficient in English (Spoken and Written)

Reporting to the Director of Marketing, the Social Media Assistant Manager is a proactive ideator and self-starter who will play a key role in leading the future of luxury hospitality. As the Social Media Assistant Marketing Manager, you will stay on top of the latest social media trends and viral content, with a strong personal following and a talent for creating engaging, shareable content in a B2C environment. You should have a deep understanding of how social media platforms and their algorithms work, and the ability to tailor content for maximum visibility and impact. In this role, you will be responsible for proposing and executing social marketing strategies to drive revenue growth and support the hotel’s ongoing efforts to deliver exceptional guest service and financial profitability. 

Responsibilities: 

• Social Media Strategy & Execution: Develop and implement effective social media strategies that drive traffic, increase brand awareness, and convert followers into loyal customers. 
• Content & Campaign Management: Own the end-to-end process of organic social media campaigns, including strategy development, content creation, publishing, testing, and reporting across key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Little Red Book. 
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and  
• campaigns that align with Mondrian Singapore’s brand tone and objectives. 
• Brand Understanding & Content Creation: Deeply understand the profile and interests of Mondrian Singapore Duxton’s guests, crafting engaging content that speaks to their preferences, while remaining consistent with the brand’s voice. 
• Paid Media Campaigns: Plan, create, and execute paid social media campaigns to drive conversions, generate leads, and increase bookings. 
• Visual Content Creation: Capture high-quality photos and videos of on-property experiences, and produce engaging content (such as reels and stories) to highlight the unique aspects of Mondrian Singapore. 
• Community Engagement: Build and nurture relationships with followers by engaging with them through thoughtful, impactful community management across all platforms. 
• Performance Tracking & Reporting: Regularly monitor and report on the performance of social media efforts, leveraging analytics to optimize strategies and measure ROI 

Requirements: 

• Minimum of 2 years of experience in social media and content management, ideally within the hospitality or entertainment industries 
• In-depth knowledge of social media best practices, trends, and algorithms across platforms such as TikTok, Instagram, LinkedIn, Facebook, and Little Red Book 
• Excellent written and verbal communication skills, with proficiency in copywriting, editing, and proofreading 
• Strong skills in shooting photography and video, with a basic understanding of lighting and professional shooting practices 
• Experience with photo and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite) to design visually compelling content optimized for different social media platforms 
• Exceptional accuracy and meticulous attention to detail in all aspects of content creation, management, and execution 
• Solid understanding of social media tools, advertising platforms, and analytics tools to track performance and adjust strategies as needed 
• Highly organized, with the ability to prioritize and manage multiple projects and campaigns simultaneously in a fast-paced, deadline-driven environment 
• Strong critical thinking and creative problem-solving abilities, with a keen eye for design and content that resonates with diverse audiences 
• A team player who can work effectively with both internal and external partners to meet shared goals and deliver results on time 

• Responsible for product design, draft PRD requirements and interactive documents

• Manage the product life cycle and drive product development with Engineering teams

• Work closely with cross-functional teams to define, document, and communicate objectives and requirements

• React to feedback from users and business team promptly and patiently to find the best product fit and boost the business result

• Analyze product performance data, responsible product competition analysis, market research, and maintain the product's competitive advantage