About the role

You will be working in one of the trendiness café with modern decorations and professional environment. As a Tearista/Counter Crew, your key role is to take orders, prepare and serve up delicious drinks and/or food to our customers. Working with the rest of the team, you are expected to be friendly, flexible and versatile on the job. You will be working with our Store Manager and your duties shall include but are not limited to the following :-

• Prepare made-to-order beverages such as tea and coffee timely and professionally.
• Take customer orders with patience, friendliness and clearly and cashiering duties.
• Ensure tea bar and the areas around the tea bar are constantly kept clean.
• All equipment used shall be cleaned, kept and well maintained.
• Assist on opening and closing duties.
• Assist on daily stock take.
• Participate in all training programs relevant to the company’s businesses.
• Communicate well and work harmoniously with all team members
• To perform ad hoc runner duties when required.
• Work as a team and assist each other when needed.

About YOU

• Experience in latte art and drinks preparation as barista is preferred, but not required.
• Passionate, proactive, outgoing, able to connect with customer and deliver great customer service experience.
• Progressive career objective and motivate to learn and progress.
• Team player, discipline and self-starter.
• Able to work in a fast-paced and dynamic environment.
• Has a valid food and safety certificate.
• Minimum 2 years of experience as working in a restaurant/café environment.
• Love spending weekends and holidays with family and friends.

What can we offer?

• Monday to Friday.
• Closed on weekends and public holidays.
• Office hours from 8pm to 7pm.
• Staff discounts.
• Limited daily complimentary drinks and desserts.
• Uniform will be provided.
• Annual Leave (after probation)
• Medical Leave

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Technical Manager (Mechanical (ACMV))

Working Day: 5Day | Mon – Fri 8.30am – 6pm

Location: Ang Mo Kio

Salary: $6,000 - $9,000

Requirements

Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.

Min 8-10 years’ experience in Mechanical (ACMV) services.

Good knowledge in Mechanical works, planning capability and authorities / statutory compliance.

Good knowledge and experienced in Design & Build Tender for Mechanical (ACMV) services is preferred

Job scope

Preparation and submission of Mechanical tenders, including reviewing technical specifications, cost estimates and project timelines.

Taking charge on Mechanical QS related matters and responsible from tender to pre-contract and post contract administration duties.

Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.

Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.

Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.

Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.

Plan and execute with tender team to achieve KPI.

Suggest Value Engineering solution for MEP works, if required, in the tender.

Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.

Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.

Provide technical expertise and guidance to support the decision-making process during tender evaluations.

Evaluating quotations from sub-cons/suppliers according to tender requirement.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

Meta is looking for a high caliber business leader to be part of the APAC Sales Strategic Planning and Operations team (SSPO). This role would partner with our heads of APAC Small Medium Business Group (SMBG) to shape and influence Go-to-Market strategies through robust insights using data driven approach and push accountability for results to drive optimal returns for the business and ensure the business is well-positioned for scalability and growth. We are looking for someone who is able to work with diverse stakeholders, thrives in a fast-paced environment, and leads high impact cross functional initiatives. This person should be a sharp strategic thinker and is able to execute large scale, complex initiatives through operational excellence.

This is a people manager role and the individual will be managing a small team. This is a full-time position and is located in our Singapore office.

Responsibilities

• Lead a small, high performing sales strategic planning and operations team
• Rhythm of the business: Deepen sales rigour through design and execute on standard cadence of operations (e.g., forecasting, revenue and operational KPI reviews where applicable, key reviews) to inform management with actionable improvement opportunities. Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. weekly/quarterly business reviews)
• Strategic Planning: Design and drive planning activities with the primary objective of enabling leadership to make effective, data-driven decisions to drive sustainable efficient growth, including medium/long-term planning (strategic, operational and financial) focused on market opportunity sizing, product & capability focus, resourcing (direct and indirect) and org
• Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business
• Lead core sales planning and operations processes for the team, including annual planning
• Drive key leadership meetings and facilitate alignment on key issues and opportunities
• Develop strong collaboration with key stakeholders and cross-functional teams across the company, including leading task forces on major initiatives and fully represent the SSPO teams

Minimum Qualifications

• BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Economics, or related field)
• 12+ years of experience in strategic planning, sales operations and /or business operations, with 3+ years of direct people management experience
• Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution
• Experience developing or overseeing advanced quantitative analysis and derive actionable insights
• Effective leadership and influencing skills, can lead/influence stakeholders at all levels of an organization. Demonstrable experience working cross-functionally with leadership in developing and executing successful plan
• Communication and presentation skills with proven success, specifically with an ability to distill complex concepts and translate insights and data into actionable recommendations for senior leaders

Preferred Qualifications

• MBA or graduate degree in an analytical field
• APAC experience
• Change Management experience
• Knowledge of technical languages such as SQL, R, Python would be an advantage

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Title: Merchant Success and Operations Executive

We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.

Key Responsibilities:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.
• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
• Build and manage relationships with our merchants and optimize usage efficiency
• Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

• 2-3 years of experience, fresh graduates are welcome to apply
• Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
• Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
• Like to get your hands dirty and be on the ground.

Why Join Us?

• Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
• Experience growing a business from an early stage startup
• Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

School of Music and the Arts (SOMA) is an established 4-year EduTrust Private Education Institution in Singapore, offering music and dance programmes to both children and adults.

We are looking for skilled individuals who can provide excellent customer service to our students and parents, as well as excel in the daily administrative tasks assigned to this role.

Responsibilities:

• Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
• Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
• Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
• Tracking and updating detailed status reports of all sales leads,
• Engage different stakeholders through liaison with parents, staff and lecturers,
• Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.

Requirements:

• Preferably a minimum qualifications of a Diploma in any discipline, with minimum 2 years of customer service and/or sales experience,
• Experience in the education or customer service sectors is preferred,
• Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
• Must be able to multi-task and work in a fast-paced environment,
• Strong communication and interpersonal skills in English and Mandarin (to communicate with China parents),
• Must be willing to work a 5-day work week (Tues to Sat).

Role:

Process Engineer (Chemical Engineering / Operations)

• Singapore Based (Tuas // Company Transport / Transport Allowance if candidate travel to work by themselves (S$120)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• Basic: $3800 to $4300 + site allowances
• At least a Bachelor in Chemical Engineering + Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement and Safety Management
• Career Progression Opportunities

Job scope

Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)

Perform risk assessments

Research, design, and develop processes to optimize productivity and workflow

Oversee operations and maintenance of facility processes

Determine the organization and setup of operations

Oversee implementation of new processes and procedures

Investigate and troubleshoot any problems that arise with processes, procedures, and operations

Develop best practices, routines and innovative solutions to improve throughput and quality of output

Manage cost and time constraints

Provide process documentation and operating instructions

Involve and perform PSM and Hazop study

Become turnkey manager to plan and execute plant shutdown

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Duties and Responsibilities:

• Handle and process full spectrum of Trade Finance transactions (Import /Export LC, Collection, Commodity Trade Finance, Invoice Financing, Trade Loans, BG, SBLC issuance).
• Review the LC workability and matching of terms and conditions for Back-to-Back LC issuance.
• Perform document checking independently for Import and Export as per LC terms and adhered to UCP rules and International Standard Banking Practices.
• Handle all settlements /preparation of all payments, disbursement of proceeds independently (MT103 /MT202)
• Perform TBML screening, identifying irregularities and red flags shown in documents for further escalation and approval.
• Monitor and follow through all trade finance related transactions from end to end.
• Ensure all transactions and tasks assigned are carried out are in accordance with the operating and compliance procedures.
• Ensure smooth processing day-to-day trade finance transactions within the stipulated Service Level Agreement (SLA).
• Ensure daily funds reporting are accurate and timely to Treasury.
• Investigate on unreconciled transactions
• To participate in launching of new trade finance products, prepare and participate in UAT activities for system implementation/enhancement/migration activities.
• Liaise and collaborate closely with various internal stakeholders, including IT, Corporate Banking Department, Legal and Compliance Department, Risk and Control Department, Treasury to ensure smooth facilitation of transaction.
• To review P&P annually and to involve in process improvement where applicable.
• Ensure any others assigned operations duties by supervisor are duly performed.
• To back up other team such as remittance and Corporate Banking Loans operations in case of needs.

Requirements:

• Relevant experience handling trade finance operations within the banking industry.
• Familiar with Structure Trade and/or Commodity Trade Financing, BG and SBLC issuance.
• Possess good trade finance knowledge. CDCS qualifications will be an added advantage.
• Willingness to learn Deposit, Corporate Banking Loans and remittance will be preferred.
• Proficient in both English and Mandarin language to liaise with internal and external Chinese stakeholders.

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Us

Client Solutions Team at TikTok helps nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights. Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment.

Responsibilites

Building & Managing High Performing Teams

- Tracking team progress and leaning in when coming up with solutions to support attainment

- Educating teams on brand building, media solutions, market sector and/or verticals to level up their consultative selling skills and troubleshooting

- Driving more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation

- Being willing to dive in and support with campaign management and optimization where required

- Leading by example in setting the expectations for the team, while building an open and supportive culture

- Building coaching and progression plans with team members where required

Client Success

- Oversee the performance of the key accounts business - driving day-to-day maintenance of the book of business

- Spot opportunities within the vertical for advertisers within the book of business that line up with their business and marketing goals, as well as minimizing churn and other slowdowns

- Formulate strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately growing the existing business partnership

- Aligning with Brand Partnerships teams on account plans and building actionable next steps for execution across the year and collaborate with cross-functional teams to pitch and close opportunities

- Identifying business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside Brand Partnerships Leads and Client Solutions Country Leads

- Drive and create best practices in the form of playbooks, case studies, workshop content, frameworks etc.

- Proactively lead product update discussions, educate brands and agencies on TikTok’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

Stakeholder Management

- Engaging and building relationships with senior advertisers

- Establishing collaborative partnerships internally with cross-functional teams

- In collaboration with the sales team, conduct regular business reviews and take a consultative, long-term approach to build productive relationships with advertisers

- Maintaining a birds eye view on priorities and necessities during advertiser business reviews and audits, working with the Client Solutions Managers on coming up with appropriate narratives and solutions

- Fostering and driving detailed and transparent business updates to leadership in a timely cadence

Qualifications

Minimum Qualifications

- Over 5 years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology, with 5+ years of people management experience

- High degree of autonomy and self-direction. Proven track record of building a profitable book of business

- Experience managing performance advertisers with a deep understanding of their challenges is a plus

- Strategic thinker with experience identifying and leading initiatives to drive business performance and operational efficiencies.

- Ability to gather, analyze and present data to identify insights around the state of the business and build actionable next steps to improve performance

- Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge

- Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns

Preferred Qualifications

- Solid understanding of media landscape, brand building and marketing as a whole for regional or global brands. Deep knowledge in Media & Entertainment and Tech preferred, with strong industry connections is a plus

- Creative/Brand Strategy experience is a plus

- Proactive, positive and exemplifies a growth mindset

- Highly organized, confident and self motivated individual that is equally comfortable supporting team members and communicating with senior stakeholders

- Excellent communicator and presenter, with good interpersonal skills

- Flexible team player who navigates a fast-paced and often ambiguous environment well

- Able to travel where required

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

PURPOSE

To perform/review user acceptance testing for newly developed product or product/system enhancement and assisting in administrative duties.

KEY ACCOUNTABILITIES

• Participate in and sign off test case reviews and user acceptance testing.
• Work closely with stakeholders on allocated Projects/Change requests.
• Ensure that systems are tested thoroughly and comply with the requirements defined in Business Requirement Specifications / Functional Specifications.
• Ensure test results are documented properly.
• Perform customer due diligence checks for Direct-To-Customer business & new customer onboarding at policy servicing.
• Provide administrative support to policy servicing such as handling of physical mails, scanning and perform forms updates.
• Ad-hoc tasks/duties as assigned by the manager.

QUALIFICATIONS / EXPERIENCE

• At least A level or diploma holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to deadlines and reporting.
• Should have an aptitude for testing with keen eye for detail.

KNOWLEDGE, SKILLS & ABILITY

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product.
• Experience in performing user acceptance testing preferred.
• Aptitude for testing with an eye for detail.
• Manual testing, automation testing of any core application, web applications will be good.
• Working knowledge of SQLs and APIs is a plus.
• Proficient in graphic design and/or design software tools is preferred.
• Good understanding of life insurance product is preferred.

Trade Operations Assistant

Salary: $ 3,000 - $ 3,300
Working Location: 391A Orchard Road, Ngee Ann City Tower A, Singapore 238873
Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

COMPANY DESCRIPTION

An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will work as a team for the daily cafe operations which includes orders' taking, preparation and serving of food as well as cashiering duties. You will be responsible for simple cooking, proper kitchen housekeeping and compliance to health codes and sanitation standards. You will also handle inventory management including purchasing of supplies and receiving deliveries.

• Minimum GCE ‘N' Level
• Candidates with cafe operations and cashiering experience are preferred
• Friendly and service oriented
• Willing to work on weekends, public holidays and rotating shifts

COMPANY DESCRIPTION

An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will work as a team in one of our retail shops to handle retail and cashiering duties, replenish products on shelves as well as perform daily housekeeping. In addition, you will attend to customers' needs and enquiries and collate feedback on products and services.

• Minimum GCE 'N' Level
• Candidates with sales / retail / cashiering experience are preferred
• Service oriented with a passion for the retail industry
• Willing to work on weekends, public holidays and rotating shifts

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Finance & Accounting

You will help to provide financial deal due diligence, financial controllership, treasury and funding, valuation management, investment operations, accounting, financial reporting, and special purpose vehicle management for GIC’s investments.

What impact can you make in this role?

You will be part of a team that provides investment services on private equity, real estate, infrastructure, and cross-strategy investments.

We are looking for a suitable candidate to join our Finance & Accounting team as an Associate (2-year contract).

What will you do as an Associate?

• Processing daily transactions and funding requirements, updating relevant data and transactions in the accounting and management system
• Preparation of market values using external financial information for the fund and direct investments
• Preparing accounting reconciliations, review of investment holding company accounts and liaison with external auditors
• Corporate secretarial work relating to investment holding companies

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 2 years relevant accounting work experience in the finance, accounting or private equity industry
• Committed and motivated individuals who are meticulous, and enjoys working in a fast-paced dynamic environment
• Proficient in Microsoft Office applications and have practical working experience with accounting software systems

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/15961/

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking a KYC Operations Specialist for a 12-month project. The ideal candidate will have a general understanding of KYC Operations. In this role, you will be responsible for ensuring that admin tasks around customer files and customer accounts are being diligently completed.

The Role

· Monitor and track the closure of customer accounts, ensuring timely execution.

· Perform reviews around specific account types under the instruction of the bank.

· Check completeness of customer data and collect and input missing data where applicable.

Your Profile

· Bachelor’s degree in accounting, finance or similar with up to 3 years of experience in KYC operational roles. We except application without prior experience if the education criteria is met.

· Excellent attention to detail.

· Proficient in completing tasks accurately and within deadlines.

· Able to handle high workloads under pressure while maintaining quality.

· Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13124977, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Responsibilities

• Product Planning for China Region
• Write and maintain accuracy of appealing tour itinerary descriptions.
• Plan & market China FIT products + Free & Easy products
• Plan & control group seats / hotel rooms inventories
• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices.
• Provide tour set-up for OB system.
• Closely monitor sales against budget and pace by using available data sources and reports
• Liaise & Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators’ relationships along with contract administration.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Assist with vendor performance management
• Provide training for counter staff on tour products and destinations.
• To assist the department head in strategic planning of China tours
• Attend meetings / seminars & familiarization trips
• Assist with travel fair assignment

Skill Requirements

• Minimum 2 years in travel industry; experience with product management, contracting and pricing.
• Knowledge of Microsoft office word & excel are required
• Good command of both written and spoken English & Chinese, Chinese is preferable
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Problem Solving and Customer Service Skills
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization

(We regret that only shortlisted candidates will be notified)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

PURPOSE

To actively involved in UAT execution and test plan review to prepare for the product launch or enhancement to product or system.

When the need arises, this candidate will be required to do first level CDD checks for New Business Applications and help out in incoming

mails sorting and scanning.

KEY ACCOUNTAIBILITIES

• User Acceptance Test for newly developed products and or enhancement to product or system
• To execute test plan and record test results accurately
• Identify, record and document defects timely
• Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

• O or A level holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to detail, deadlines and reporting.

KNOWLEDGE & TECHNICAL SKILLS

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product and/or claims.

Responsibilities:

• Accurately enter trades into the system and reconcile them with counterparties to ensure there are no discrepancies.
• Check trade details (like price and quantity) and confirm them with external parties. Resolve any issues quickly.
• Ensure trade bookings are accurate by reviewing the work of others and maintaining high standards of quality.
• Ensure portfolios are priced correctly and generate regular performance reports.
• Ensure trades are settled on time and accurately, working with external parties to resolve any issues.
• Work closely with traders and external parties to ensure smooth trade processing.
• Provide operational support to the investment team and help resolve any trade-related issues.

Requirements:

• At least 4 years of relevant experience (from a Private Bank or a similar setup as ours – EAM industry), in particular, working knowledge of different wealth management products and services with experience in booking/execution of transactions
• Strong in Excel, and able to pick up internal system in a fast pace
• Detail oriented & fast-learner
• Strong team player with ability to work independently

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Our client is seeking an experienced Data Centre Business Operations Director to manage internet / hyperscale data center projects from inception to completion, primarily in Japan, the US, and Australia. This role involves developing strategic client relationships and enhancing the company's market position.

Business set-up: Start-up company

Base location: Singapore

Responsibilities:

• Oversee all business operations across the region, including project management, vendor management, set up new businesses etc for primarily in Japan, Australia and USA (priority in Osaka, Japan)
• Manage project plans, timelines, and resources.
• Work closely with top cloud and enterprise customers, delivering presentations on design aspects..
• Oversee project lifecycle, ensuring timely and budget-compliant delivery.
• Maintain stakeholder relationships and clear communication.
• Ensure compliance with safety and health standards.
• Promote best practices and collaborate with field operations.
• Provide regular updates and reports to senior management.

Requirements:

• Extensive experience in data center design or project delivery.
• Knowledge of business/government regulations in relevant regions.
• Experience working for a data center operator with hyperscale and cloud experience in Japan, Australia, and the United States.
• Experience working with the leading data center operators such as Equinix
• Strong communication and leadership skills.
• Willingness to travel regularly within APAC.
• Proficiency in Mandarin is an advantage

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.