You will be part of a team setup dedicated to our customer. You are responsible to manage an operational team to deliver cost effective operations whilst achieving the expected Key Performance Indicator (KPI) performance. You will also act as the primary interface with the customer and to constantly strive to improve what we do from both a cost and service perspective.

Responsibilities:

• In charge of delivery operations regarding fleet recruitment, performance & infrastructure and live operations.
• Perform ad-hoc duties assigned by management
• In charge of delivery operations regarding fleet recruitment, performance & infrastructure and live operations
• Proactively follow up to resolve issues and conflicts when necessary
• Ensure that Logistics services are delivered in accordance to Company’s rules and international laws and regulations
• Communicate and ensure that stakeholders’ expectations are well managed
• Coach and develop team members to achieve desired goals and results
• Promote and adopt safe workplace culture and practices within Department and with Logistics Providers

Requirements:

• Should have Class 3 drivers licence

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Responsibilities:

• Manage door-door operational management for inter-region transport lanes, ensuring consistent product availability and the highest levels of customer experience
• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiency for inter-regional transport moves
• Ability to present performance metrics and project charters/updates to various levels of management
• Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes
• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors
• As required, partner with distribution Centre’s and manufacturing facilities to coordinate and manage freight on inter-regional lanes
• Partner with Quality team to ensure that transport operations are managed within the appropriate quality framework
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events, and shipping receiving delays
• Perform ad-hoc operational analytics to drive day-to-day business efficiencies
• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation, and lane implementation to pre-established metrics
• Provide support for event management in other geographical regions based on the criticality of issues

Leadership:

• Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships
• Deliver: Empower people to act with speed, agility, accountability
• Shape: Challenge the status quo, lead, and adapt to change
• Lead: Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams

Duties & Responsibilities:

• Point-of-contact for any incident involving security; investigate, preparation of reports, take follow-up action
• Train & supervise officers & ensure that they adhere to company’s procedures & SOP
• Identify chronic operational & security issues & ensure they are managed appropriately
• Seek continuous improvement in operation & administration processes
• Contribute to short & long-term organizational planning & strategy
• Build good relationships with clients & other stakeholders
• Ensure delivery of monthly reports to customers
• Supervise & coach supervisors in handling incidents & managing their team of security officers
• Identifying the trainings needs
• Build, administer & fine-tune processes to ensure compliance

Requirements:

• Minimum GCE 'O' level
• At least 1 years of security industry working experience as operations role
• Possess PLRD Licence will be advantageous
• Relevant experience in a uniform organization will be advantageous
• Strong ability in supervising day to day security operations as well as incident management
• Good interpersonal skills & in written communication with internal / external stakeholders
• Good in basic MS softwares

The assistant Operations Manager is involved in the day-to-day operations of the production operations and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisation's resources.The assistant Operations Manager also required to analyse operational data to help improve inefficiencies and to predict operational problems.The assistant Operations Manager is a good communicator and has good negotiation skills. He/She has strong problem solving and analytical skills and may be required to work irregular hours.~ Design restaurant concepts.
~ Develop a risk management framework, policy and process.
~ Develop and establish financial budget and plans.
~ Develop and maintain business continuity strategies, policies and guidelines.
~ Develop managers and high potential employees through organisational talent capability review.
~ Develop service recovery framework.
~ Drive service quality and customer satisfaction.
~ Establish and maintain strategic business partner relationships.
~ Establish business continuity processes.
~ Establish business strategies for the business function.
~ Establish operational plans for the business function.
~ Facilitate innovation and lead managers to manage change.
~ Facilitate innovation process within the organisation.
~ Lead managers to develop organisational and governance strategies.
~ Manage compliance with material hygiene policies and procedures.
~ Manage revenue management.
~ Oversee cost controlling and material purchasing activity.
~ Plan and develop menus for food service establishments.
~ Provide leadership during crisis situations.
~ Strategise service operations.

2. SKILLS
Basic microsoft

• Developing and managing marketing technology stacks to ensure seamless execution of campaigns and strategies
• Overseeing and optimizing marketing automation processes to improve workflow efficiencies
• Tracking, analyzing, and reporting on marketing campaign performance to inform strategic decisions
• Managing the marketing budget, ensuring that spending is aligned with strategy and objectives
• Ensuring compliance with data privacy regulations and best practices within marketing operations
• Collaborating with cross-functional teams to align marketing initiatives with sales, product development, and customer service efforts
• Implementing and managing customer relationship management (CRM) systems to enhance customer insights and engagement
• Conducting market research and competitive analysis to stay ahead of industry trends and inform marketing strategies
• Facilitating continuous improvement by identifying and implementing process enhancements within the marketing department
• Training and mentoring marketing staff on best practices, tools, and technologies
• Establishing and maintaining scalable processes that ensure best practices in campaign and lead management
• Coordinating with vendors and third-party service providers to ensure the effective execution of marketing programs and technology utilization

Details:

• Salary from $4,800 to $6,000, with AWS and Variable Bonus
• Working Time: Monday to Friday. 8.30am to 5.30pm.
• Location: Kranji (North)

Job Responsibilities:

• Oversee daily production operations to ensure efficiency, quality, and adherence to schedules.
• Manage and lead production teams, providing guidance, training, and performance evaluations.
• Monitor inventory levels and coordinate with procurement to ensure the availability of raw materials.
• Implement and maintain safety protocols, ensuring compliance with workplace regulations.
• Troubleshoot production issues and implement solutions to minimize downtime.
• Collaborate with the planning team to optimize production processes and resource utilization.
• Track and analyze production metrics to identify areas for continuous improvement.
• Support the Production Manager in strategic planning and execution of operational goals.

Requirements:

• Proven experience in production management, preferably within the manufacturing industry.
• Strong leadership skills, with the ability to guide, motivate, and develop teams.
• In-depth knowledge of production processes, safety protocols, and regulatory compliance.
• Excellent problem-solving skills with the ability to troubleshoot and implement effective solutions.
• Strong organizational and time management skills to meet production targets.
• Ability to analyze data and metrics to drive process improvements.
• Excellent communication and interpersonal skills to collaborate across teams.
• Ability to work independently and proactively in a fast-paced environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

The Senior Executive/ Assistant Manager is to support the Service Operations team in enhancing patient experiences through innovative, data-driven solutions. This role involves collaborating with healthcare professionals to improve patient care quality by leveraging data analytics and providing actionable insights.

What you'll be doing

• Support stakeholders in reviewing key performance indicators to optimise patient experience and care quality
• Work with data teams to ensure data hygiene, quality, and accessibility for analysis
• Develop and maintain dashboards and reports that provide actionable insights
• Compile and analyse data to support improvement projects and strengthen award applications
• Participate in AI, BI, and RPA projects to enhance patient experience
• Establish a knowledge management system to document and track service operations discussions

What we're looking for

• Bachelor Degree level from a recognised institution in Statistics/ Business Analytics/ Business Administration or other related studies
• 2 - 3 years of experience in similar roles, preferably within healthcare setting
• Strong analytical and problem-solving skills with a keen interest in data-driven improvements
• Proficiency in data visualisation tools (e.g., Power BI, Tableau) and the ability to create clear, actionable reports
• Excellent communication and collaboration skills to effectively support stakeholders in optimising patient care and service quality

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Working Location: Changi Airfreight Center
Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm

Responsibilities:

• Manage and oversee the daily operations of the department, leading a team of 10 staff members.
• Ensure the smooth and efficient handling of both air and sea shipments on a daily basis.
• Proactively address and resolve operational challenges, ensuring timely solutions to any issues that arise.
• Enforce and maintain proper discipline and adherence to company policies within the operations department

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or relevant field
• Minimum 2 years of working experience in warehouse operations (Freight Forwarding, Air or Sea)
• Experience in managing a team
• Proficiency in MS Office
• Possesses supervisory and leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Must need to work on Weekends and Public holidays
• Need to well versed in handling Indian and Bangladeshi groceries
• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and weekly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Planning of roster and ensuring all outlets are adequately stocked on a daily basis
• Responsible for cost management i.e. manpower cost, operational cost, etc.
• Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).
• Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
• Build and maintain strong relationships with suppliers
• Identify and implement strategies to drive foot traffic
• Create creative events, promotion and leasing to attract customers and increase revenue.
• Must have communication skills
• Need proficiency in English, Tamil and Bangla/ Hindi

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Description

• Responsible for overseeing the management, maintenance, and operations of buildings and facilities.

• Supervise and lead a team of contractors in performing maintenance work.

• Plan and implement preventive maintenance schedules.

• Conduct regular safety inspections and audits to identify hazards and ensure compliance with workplace safety policies.

• Generate regular reports for management regarding the condition and operations of the facility for further improvement.

• Monitor and control costs related to M&E operations to ensure they stay within budget.

• Ensure M&E systems comply with local building codes, safety regulations, and environmental standards.

Job Requirement

• Good interpersonal and communication skills

• Strong working experience in facilities management and equipped with good technical knowledge in M&E and building maintenance services

• Ability to lead and manage maintenance teams and external contractors effectively

• Willing to work and station in oversea, as oversea allowance and accommodation will be provided

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

3M Authorised Distributor with more than 30 years of experience in the industry dealing with Architectural & Interior : Wallcoverings and Laminates, Glass & Glazing, Flooring & Anti-Slip, Sun Control & Security Window Film, Water Purification for Commercial & Residential, Large Format Printing.

Our Operation Division is made up of 3 Teams & about 40 staff;

1. Project & Installation Team
2. Preparation & Production Team
3. Schedule Planning & Admin Team

Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Support worker’s communication with Management.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Manage and renew certifications like ISO, Bizsafe etc
• Assist Business Development in developing prototypes or value add to existing products and solutions

Requirements

• Candidate must possess a relevant Diploma or Degree.
• At least 5 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering or warehousing is an advantage.
• Singaporeans only.
• Candidate with lesser experience candidates may be considered for Asst Manager position.

Benefits

• Good basic & Quarterly Incentives.
• Transport allowance provided for own vehicle.
• Basic Medical Care & Insurance.
• Annual Company Incentive Trip.

Benefits Summary:

• 5 days work week, 8.30am to 6.00pm
• Hybrid working environment
• Possess class 3 Driving License
• Transport allowance is provided.
• Overseas allowance will be provided if willing to travel

Job Description:

Responsible for the full operational and financial management of food courts and coffee shops in a designated region.

Key responsibilities included:

• Financial Performance: Managing budgets, P&L, sales reporting, cost control, rent collection, debt recovery, and financial analysis.
• Tenant Management: Sourcing, onboarding, lease negotiations, performance evaluation, pricing oversight, issue resolution, and contract enforcement.
• Operational Management: Setting operational guidelines, ensuring compliance with regulations (NEA, SFA, Civil Defense), maintaining service quality and hygiene standards, coordinating with landlords on building issues and promotions, managing M&E works, and overseeing daily operations.
• Team Leadership: Leading and developing Area Managers, providing guidance, addressing disciplinary issues, managing staff performance reviews and training, and conducting regular meetings.
• Business Development: Collaborating on new business opportunities, site sourcing, renovations, and outlet improvements.
• Administration: Managing finances (float money, petty cash, sales collections), reporting to senior management, and communicating company policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Information:

• Office Location: West
• Site Location: Island depends on project
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operations Executive and Manager to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Responsibilities

Manage all food and Beverage and daily operations within budget

Preserve excellent levels of internal and external customer service

Design menus and purchase of goods

Identify customers need and respond to all of their concern

Recruitment and training of staff

Purchase and control of inventory

Negotiate supplier arrangements for food and beverage products

Negotiate with clients for use of facilities for catering, parties, banquets etc

Requirement

Leadership skills

Inventory management

Ability to work under pressure

Ability to multi task

Good organisational skills

Proficiency in MS Office.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781