Join the KLIVE Asia team!

If you are looking for a career in events production and design, talk to us about opportunities. We are growing with positions open in event operations. You must love organizing and coordinating events, be a people person and have a flair for communications, both written and spoken. Prior experience in events is a definite advantage.

Event Production & Operations

In event production & operations your role is to manage an event end to end, preparing and executing operational plans and schedules, budgets, presentations and the like. You are comfortable briefing teams and ensuring that all aspects of the event is well executed. You are a strong communicator with strong multi-tasking skills. You are a people person, being able to manage teams across countries, cultures and varied timelines. You are highly organized and independent, able to work flexible hours as is common in the event business. Prior experience is a must, regional travel maybe required.

Scope of Work

• Manage overall production and operational
• Manage vendors and logistic agencies to ensure all deliverables
• Manage cost control, quality, design solutions and project mangement
• Source competitive quote/materials
• Production mangement from fabrication to on-site set-up supervision
• Attend meetings with clients to discuss design progress, address concerns, and provide regular updates on milestones.
• Ensure the design and execution of the project adhere to relevant building codes, regulations, and industry standards.
• Effectively multi-task and thrive both independently and as part of a team in a fast-paced, dynamic environment. Be the leader!

Requirements

• Minimum 3 years of relevant experience in interior fit-out, events & exhibitions.
• Process construction, electrical and AV technical knowledge.
• Process knowledge to apply risk assessments, safety regulations and documentation.
• Good communication & negotiaitio skills.
• Ability to work independently and as a team in a fast-paced, dynamic environment.

Benefits include

• Good remuneration package
• Supportive and cohesive team environment
• Medical Entitlements
• Mobile allowance

If you are interested in building a career, Drop us a note to [email protected] now!

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Role Overview:
As a Customer Service Assistant (Remote), you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-home position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the various channels such as Telegram/Whatsapp/Instagram/Facebook chats and email, embodying the values of BeFound in every interaction.
• Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
• Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
• Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
• Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.

Qualifications:

• Previous experience in a customer service role is a MUST.
• Passion for skincare, makeup, and beauty education.
• Having a heart for people takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanour, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work rotating weeks shifts (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-home environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.

Description:

We are an established mobile equipment and services distributor, and we are looking for highly motivated individuals to join us as:

Customer Service Executive

The ideal applicant will be friendly, have a strong focus on providing excellent customer service, and take great pleasure in doing so. He or she must be both a team player and an individual worker. Candidates with backgrounds in order processing, after service support, and customer service are preferred.

Job Description:

• Provide customer service to walk-in customers
• Attend to telephone, email, and live chat inquiries in an effective and efficient manner
• Ability to understand customers' needs and provide appropriate solutions and attention
• Access to various service portals to retrieve the required information
• Escalate unresolved issues to higher levels
• Identify direct or cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions
• Provides regular reports to Reporting Manager
• Other ad-hoc duties assigned by Reporting Manager

Job Requirements:

• Minimum GCE 'N' Level
• Able to work under pressure
• Problem solver
• Able to converse in English fluently
• At least 2 years of customer service-related experience
• Experience in customer service or retail service in the Telecommunication related industry. (Preferably, not a must)
• A calm temperament and excellent negotiation and conflict resolution skills
• Ability to work independently and be an excellent team player
• Be willing to work on shift (5 days work week, 2 days of rest)
• Require to work on weekends/public holidays as per schedule
• Work hours will be day shifts, latest shift ending at 10pm and there will be no overnight shifts

Key Responsibilities

• Respond to local & overseas inquiries via phone, email in a timely and professional manner
• Process of sales quotation/order, delivery order/invoices
• Provide support to sales manager
• Prepare shipping documentation
• Liaise with forwarders on shipment matters
• Assist ad-hoc tasks when needed

Requirements

• fluent in English & Mandarin speaking and written
• Able to work independently while remain a strong team player
• Ability to multi-task, prioritize, and manage time effectively
• Familiar with sea/air freight procedures
• Familiar with SAP B1 an advantage

Training will be provided to assist candidate to uptake job scope

Other information

• Working hours: Mon to Fri (8.30am to 6pm)
• Working location: Defu Lane

Serving food to guest

Clean and wash the crockeries

Every Friday 10am to 3pm ( 5 hours)

Can work with friend

Basic food hygiene certificate

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:

1. Career advancement
2. 7 off days per month
3. Overtime pay
4. Medical subsidies
5. Dental benefits
6. TCM benefits
7. Staff drink
8. Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Service Technician(Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2300 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking an AML/KYC Operations Specialist for a 12-month project. The ideal candidate will have a strong understanding of AML/KYC operations. In this role, you will be responsible for ensuring customer accounts marked for exit are properly closed, managing hold mails, and ensuring compliance with regulatory standards.

The Role

• Ensure the proper closure of accounts for customers identified for exit based on past review decisions.
• Validate that account exits are carried out only when legally permissible, particularly for accounts with sticky products such as mortgage loans and investment products.
• Monitor and track the closure of customer accounts, ensuring timely execution, with a specific focus on those with sticky products like mortgages and investments.
• Perform a one-time review of customers with hold mails to confirm that the correct codes have been applied for the appropriate reasons.
• Evaluate the possibility of removing or updating hold mails where applicable.
• Address any missing or invalid customer data fields, ensuring all required information is complete and accurate.

Your Profile

• Bachelor’s degree with 3 to 5 years of experience in AML/KYC operational roles.
• Excellent attention to detail.
• Proficient in completing tasks accurately and within deadlines
• Able to handle high workloads under pressure while maintaining quality.
• Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13120738, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Candidates are expected to:-

• Take lead in planning and deployment of marine resources;
• Take lead in enforcing marine crew discipline;
• Perform compliance checks to ensure personnel and safety at the base and onboard craft;
• Arrange for daily diesel orders and attend to bunker deliveries;
• Coordinate with Fleet Engineering team on the repair and maintenance status of harbour crafts and equipment;
• Update daily records of craft movements, deployment, and craft breakdowns;
• Perform regular checks and surveys on the status and upkeep of base equipment; and
• Assist Section Managers in operational assignments and projects.

The ideal candidate should preferably:-

• Possess at least a Diploma in Engineering (Marine) / Maritime Business / Business / Logistics and Supply Chain Management;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency situations;
• Be proficient in using computer and mobile device applications/systems;
• Be proficient in MS Office; and
• Be willing to perform shift work (Candidates will be entitled to shift and applicable allowances).

*Monthly salary advertised is basic salary. Monthly gross salary includes shift, special transport, and meal allowances, where applicable.

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

Job Descriptions:

• The candidate will work as a member of the BIM team.
• Responsible for the overall development and delivery of the Building Information Model.
• Monitors compliance with BIM execution plans and coordinate file management procedures and protocols for the BIM Model.
• Coordinating with the project teams.
• Managing and review third-party BIM submission and performance.
• Proficiency and with an in-depth working knowledge of BIM using Autodesk Revit Architecture/Structural works.
• Knowledgeable and familiar with the local authority requirements.
• Creates different disciplines/ trades geometrical and data content to digital models (AR/ ST/ MEP/ Underground System/ Prefab/ Earthwork Simulation/ Mock-up/ Showroom); data content includes construction process and resources information. Other content includes building phasing construction based on Project master programme.
• Perform quality coordination works with different stakeholders (Developer, Project Site Team, Consultants, Sub-contractors, Internal Project Team) digital models, as well as quality control checks on internal working digital models.
• Extraction of quantities and object information schedules to support other activities such as Estimates and Cost Planning

· Prepare, maintain and ensure conformance to timeline assigned for all project tasks

• Derive workable Project Look-Ahead Timeline
• Ensure team conformance on Project Look-Ahead
• Close assigned Ad-hoc deliverables promptly.

Requirements:

• Candidate must possess at least Degree in Engineering (Architectural) or equivalent.
• 5 Years of working experience in the related field is required for this position, preferably in Construction Sector
• Primary Skills: Revit, Auto CAD, Civil – 3D, Navisworks
• Strong in Architectural/Structure works

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Job Responsibilities :

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Job Requirements :

• Degree in Civil Engineering accepted by Singapore PE Board/BCA
• Minimum 8 years experiences as a Project Manager, exposures with major projects in Civil Engineering /Building Construction Industry
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal team members

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

‌Manage the Administrative Team‌: Responsible for recruiting, training and managing the administrative team to ensure that they have the necessary skills and knowledge to complete their work tasks. ‌Develop Administrative Policies and Procedures‌: Work with senior management to develop and update the company's administrative policies and procedures to ensure that they are consistent with the company's strategic goals and regulatory requirements. ‌Office Facilities Management‌: Responsible for managing the company's office facilities, including office space, equipment, supplies, etc., to ensure that employees have a safe, comfortable and efficient working environment. ‌Supply Chain Management‌: Work with suppliers to ensure that the company's office supplies and equipment are adequately supplied, and coordinate budgets and expenditures with the finance department. ‌Document and Record Management‌: Responsible for managing the company's documents and records, including contracts, reports, archives, etc., to ensure their security, integrity and easy access. ‌Meeting and Event Organization‌: Assist in organizing meetings and events inside and outside the company, including conference room reservations, itinerary arrangements, material preparation, etc. ‌Employee Relationship Management‌: Maintain good communication and cooperation with employees, solve employee problems and needs, and provide necessary support and guidance. ‌Risk Management‌: Identify and assess the risks that the administrative department may face, and take appropriate measures to reduce risks. ‌Company external administrative affairs‌: Organize and coordinate various meetings and employee activities of the company, be responsible for external liaison work and handle various certificates and licenses required by the company. ‌Draft and archive company-related documents‌: Draft and archive company-related documents, collect and organize internal information of the company, and organize and compile company events in a timely manner. ‌Manage important qualification certificates of the company‌: Manage important qualification certificates of the company. ‌Preside over the construction work within the department‌: Preside over the construction work within the department, build and maintain the internal network. ‌Coordinate the company's internal administrative personnel and other work‌: Coordinate the company's internal administrative personnel and other work. ‌Propose suggestions on cost control methods‌: Propose suggestions on cost control methods.

1. Role Description:

We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.

2. Specific Responsibilities:

• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.

• Understand the materials, tools, and equipment commonly used in renovations.

• Learn about building codes, regulations, and permit requirements in the renovation industry.

• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.

• Stay updated on the latest trends and innovations in construction and renovation.

• Develop strong communication skills to build and maintain relationships with clients.

• Practice active listening to understand clients' needs, preferences, and budget constraints.

• Learn to manage client expectations and address any concerns or issues promptly.

• Implement strategies for client retention, such as follow-up visits and loyalty programs.

• Foster a positive client experience by providing personalized and attentive service

• Develop skills in project planning, including scope definition, resource allocation, and scheduling.

• Learn to create detailed project timelines and milestones to ensure timely completion.

• Implement project management tools and software to track progress and manage tasks.

• Understand the principles of risk management and develop strategies to mitigate potential issues.

• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution

• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.

• Learn to analyze and compare costs of materials, labor, and other project expenses.

• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.

• Implement cost control measures to monitor and manage project expenses.

• Communicate budget updates and financial reports to clients and stakeholders regularly.

• Develop effective sales techniques to attract new clients and secure renovation contracts.

• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.

• Create compelling sales presentations and proposals that highlight your company's expertise and value.

• Utilize digital marketing, social media, and networking to generate leads and expand your client base.

• Track and analyze sales data to identify opportunities for growth and improvement.

• Implement quality control procedures to ensure high standards in all renovation projects.

• Develop a system for regular site inspections and progress assessments.

• Learn to address any defects or issues promptly to maintain project quality.

• Gather client feedback throughout and after the project to gauge satisfaction.

• Continuously improve your processes and services based on client feedback and industry best practices.

3. Competencies:

1. Construction and Renovation Processes

2. Client Relationship Management

3. Project Planning and Management:

4. Budgeting and Cost Estimation

5. Sales Techniques and Client Acquisition

6. Quality Assurance and Customer Satisfaction

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities.

• Advise and resolve requests for equitable adjustment, contract disputes and contract claims.
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly.
• Oversee and manage main contract progress claim and subcontract payment.
• Work closely with the project team to ensure timely award of subcontractors and suppliers.
• Ensure timely finalization of main and subcontract.
• Any other duties that may be assigned.

Interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

The Rehabilation Manager provides leadership and effective management of the Therapy Team to deliver the required level of rehabilitative services to the residents of the nursing homes.

Primary Role

• Oversee the therapy team consisting of physiotherapist, occupational therapist, physiotherapy aides, occupational therapy aides and senior care aides.
• Responsible for the compliance of all therapist standards as stipulated by Ministry of Health and Allied Health Professions Council.
• Provide staff guidance and supervision, along with the facilitation of staff development and in-house training.
• Plan and coordinate for the procurement of other therapy services.

• Oversee implementation of preventative measures pertaining to risk management

• Manage client incidents and adverse events

• Report client incidents and review incident reports documented
• Identify and implement new programmes for the residents and special projects.
• Analyse trends and plan rehab services and care based on changing trends.

• Submission of monthly reports on projects, KPIs and areas of responsibilities.
• Operationalise and monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Ensure service quality standard and cost-effective service.
• Develop and maintain close working relations with other agencies and organisations.

Requirements

• Degree in Physiotherapy/Occupational Therapy/Speech Therapy, preferably with post-graduate qualification.
• Demonstrates good communications and people engagement skills, preferably the use of local languages and dialects (in order to liaise with the local languages and dialects speaking associates/residents).
• Good organisation ability
• Ability to form networks and strong linkages with stakeholders.
• At least 6 to 8 years of experience, preferably with managerial experience in rehab services and centers.
• Fully Registered Therapist with the Singapore Allied Health Professional Council

- responsible for arranging performaning artistes rostering

- conduct training for performing artistes performance

- ensuring each artiste monthly performance routine

- independent and motivated individual

- experience in managing events for the company

- providing ideas for hosting of monthly events