Job Description & Requirements

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently

• Proven work experience or similar role

• Proven customer service experience as a manager

• Able to work night shift, weekend and public holiday

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: PSA

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Be a part of something BIG!

The candidate will be supporting & managing CPaaS and new Telco APIs business.

CPaaS (Communications Platform as a Service) Program Manager

Make an Impact by:

1. SPOC for Group Networks to manage and co-ordinate projects within network domains to support Group Enterprise (GE) CPaaS platform.
2. Engagement with Business Products (primarily GE) for use-case, fronting Networks Core, VASes & Digital Platform systems.
3. Formulate, organise, coordinate and monitor across inter-connected projects.
4. Develop and control deadlines, project milestones and activities.
5. Resolve / Escalate to address projects’ issues that affects the program deliverables.
6. Support in use-case solutioning between GE and Networks teams and Vendors, with support from respective Network domain Planners.
7. Manage and track implementation milestones and progress for systems within Networks to support CPaaS.
8. Regular updates to Management on projects status.
9. To carry out any other duties as assigned by supervisors.

Skills for Success:

1. Degree in Engineering majoring in Computer Science, IP networking or telecommunications/mobile communications.
2. ~10 years of relevant working experiences in computer networking or the telecommunications industry, especially in the role of program coordinator/ manager. Preference will be given to candidates with project management certifications such as CAPM, PMP, CITPM.
3. Strong knowledge and understanding of project/program management techniques and methods.
4. Outstanding leadership, organizational and problem-solving skills.
5. Good working knowledge of telecommunications technologies, including 4G, 5G and NFVI. Knowledge of emerging technologies such as Open Gateway APIs, NaaS and associations such as TM Forum, GSMA, etc is an advantage.
6. Good working technical knowledge of computer networking, including knowledge of hardware, protocols, and internet standards.
7. Excellent communication skills in both verbal and written English.
8. Good understanding of legal contracts.
9. Good financial knowledge of project procurement, including capital and operational expenditures.
10. Good interpersonal skills and able to be both a leader and a team player across different groups and levels

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Overview of the Role

The Media Director, Malaysia-Singapore leads end to end digital media planning and buying, with a focus on the Malaysia-Singapore market. The individual will assimilate expert knowledge of the consumers, culture, retail landscape and local media practices to build winning propositions for P&G.

Your Team

You will be part of the AMA Media headquarters based in Singapore and will report to the Senior Brand Director for AMA Media. You will work very closely with internal marketing and commercial teams, as well as external vendors and agencies to deliver results.

What Success Looks like

You shape the future of how media and technology are used in the workplace and be part of one of P&G’s billion-dollar brands. You can build relationships and drumbeats with multi-functional teams across the region to ensure seamless coordination and hands-on execution of digital media programs.

Responsibilities

• Lead digital media end to end with media planning, buying, optimization, KPI tracking, link to purchase
• Select the right audience, platforms, modelling and bidding strategies to improve media efficiency and optimize spending
• Lead digital transformation with outstanding media analytics & insights, consumer understanding
• Understand and assimilate data and insights on e-commerce, CRM, influencers, audience integration to develop digital strategies
• Run performance campaigns to drive CRM acquisition and online purchase.
• Run annual media landscape and media performance analysis to develop new media strategy.
• Digital reporting (Google, Facebook dashboards), find recommendations to improve performance.

Qualifications - External

• Minimum 5 years experience in media planning, bidding operations required and Market Ad tech space, preferably worked in media agency or Direct to consumer business
• Hands-on experience on planning campaigns & analysing results across key digital pillars – search, social, video, programmatic, website, Be-spoke, influencers
• Strong analytical ability to develop data driven media strategies. Excellent excel skills, other tools such as tableau, JMP or SQL are advantage but not requirement
• Strong leadership skills with ability to lead change and drive innovation
• High Collaboration skills internally and externally across region

Responsibilities

• In-charge of overall store day-to-day operations and ensure smooth operations
• Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.
• Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.
• Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.
• Assist in store promotional events and campaigns with the corporate team.
• Roster planning.
• Ad hoc duties as assigned.

Requirements

• Diploma in any discipline
• At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button or send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Developing long-term business relationships
• Finding new business that fits sales parameters
• Making prospecting calls consistently
• Reporting and reviewing sales performance to ensure we meet sales targets (monthly, quarterly, and annually)
• Making on-site and field presentations to potential clients
• Consistently meeting or exceeding sales goals; and using SalesForce effectively.

These are the requirements for this position:

• Preferably from the shipping industry
• Strong background in shipping with relevant international experience

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. The position sits within the IBG1 - Financial Institutions Group (FIG), Non-Bank Financial Services (NBFS) team which manages a portfolio of clients including fintechs, money service businesses, credit card companies, financial leasing companies, and securitisers. The candidate will report directly or indirectly to the Head of NBFS and as part of the relationship management team, you will with senior relationship managers to broaden and deepen our client relationships, by serving them with our full suite of corporate and investment banking solutions. Responsibilities Partner with senior relationship managers to originate new business and service existing clients through the provision of DBS' full suite of banking solutions including cash management, structured lending, treasury, digital services, capital markets and advisory. Daily duties will include liaising with and managing clients, supporting new account opening documentation and onboarding (e.g. KYC / AML), assist in formulating and executing the account plans to grow wallet share, writing credit memos (quantitative and qualitative analysis), and completing annual reviews. Manage client relationship directly and support relationship managers (onshore and offshore) to execute transactions end-to-end from origination to completion in a timely and efficient manner, including coordinating with clients, internal and external parties, and assisting to handle documentation and negotiations for transaction documents. Perform business, industry and customer research to ensure the team is abreast of the latest trends and developments and maintain client mindshare. Analyse and compile data and prepare power point presentations for the purpose of internal reporting and strategy presentations. Candidate will gain significant exposure to the payments fintech industry, cross-border payments, and asset backed securitisation. Requirements A recognised Bachelor's degree; the ideal candidate will have a finance-related (e.g. Accounting, Business, Economics) or quantitative degree (e.g. Engineering, Mathematics). up to 2 years of relevant experience in corporate and investment banking, cross-border payments, and/or structured lending. Strong client management skills, AML/CFT understanding and as well as soft skills in managing and collaborating with external and internal parties in the course of work. Team player who is able to multi-task and work under pressure to complete assignments/projects under tight deadlines. A self-starter who is adaptable, resourceful, and results-oriented. Proficient in Microsoft (Word, Excel and Powerpoint). Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Responsibilities: Customer Provide a high quality, first level of support to all stakeholders in resolving issues and ensure that a clear customer focus is maintained and that support calls are dealt with inside agreed service level agreements (SLAs). Ensure the Service requests, issues and Problems tickets are logged in ITSM ticketing system. Escalate more complex server and system operation issues to the relevant level 2 and 3 teams and ensure a timely resolution and closure of tickets within SLAs. Other/ Control Perform OVS system related operations, monitoring OVS cut off times to ensure users printing devices are offline. Monitoring of OVS daily transfer of batch printing files to outsourced vendors are completed timely and reports are delivery for external print processing. Document and update the monitoring procedures and escalate any unusual activity. Perform the daily scheduled tasks and ensure these are carried out in a timely manner. This includes but not limited to daily CTS download and OM processing. Endure the provision and delivery of a support services within operationally agreed targets during the approved service hours. Ensure that both Ad-hoc request and daily tasks and activities are maintained within agreed service and operating levels and that support levels are maintained adequately. Contribute towards the team's strong service delivery ethos placing customer service and responsiveness as primary focus. Adhere to all company policies as well as guidelines. Job Requirements: Minimum 2 years of customer service experience in IT environment. Comfortable to do shift work and work on weekends and public holidays Experience in Data Center operation functions, performing monitoring and daily tasks. Experience in handling customers call and good problem escalation skill. Good interpersonal skills and communication skill to deal effectively with others. Ability to organize priorities to ensure that requests are completed on time. Knowledge in IT computer operation. Handling daily operation of running batch job, monitoring and handling of external printing service. Helpdesk or Service Desk customer handling experience meeting customer satisfaction. Added advantage with industry certification in ITIL Foundation or ITIL intermediate Certification. We regret to inform that only shortlisted applicants will be notified. 10054606 - WD

Job Responsibilities: The successful candidate will be responsible for supporting the Operations departments in the Branches in Asia & Oceania/East Asia to identify and implement system, workflow or process enhancements to deliver operational efficiency. Candidate will also be responsible for supporting the Branches in delivering projects including but not limited to contributing to project scope, timelines, processes and workflow development. Strategic Support to meet the expense budget in the Division Customer Develop and maintain strong stakeholder management with key stakeholders both within MUFG regionally and globally. Partnership with colleagues across the region to support the implementation of regional projects at a branch level. Work in partnership with colleagues in Operations to provide advice on MUFG operations policies, procedures, and processes particularly in the area of Trade Finance Operations. Work in partnership with Operations department to investigate incidents including conduct interviews, collect data and contribute to recommendations to mitigate incidents in the future. Strong collaboration with MUFG Product Offices and Operations departments to contribute to new products processes and workflows ensuring it aligns to MUFG policies and also provide guidance on the operations procedures Work in partnership with Compliance and Legal for the purpose of information sharing and understanding of relevant legislation and regulations that may impact the Bank's operations Other/ Control Contribute to the development of the project scope, project deliverables, project timelines, and project documentation (project plan, work breakdown list, risk register). Review project proposals and ensure the project meets MUFG policies and procedures. Support the branches in reviewing the impact of changes to local regulations on the branch's current workflow procedures and processes and make recommendations to ensure compliance Review updates to the branch's operations manual to assess accuracy and alignment to workflow processes Develop recommendations for continuous improvement and support implementation Prepare or coordinate reports on projects performance and recommend appropriate actions Maintain good working knowledge of industry trends, products, relevant laws and regulations Act as a subject matter expert to management on all MUFG operations policies and procedures Adhere to all company policies as well as guidelines. Job Requirements: Minimum 8 years of experience in bank's Trade Finance Operations (Import/ Export, Trade Loan, and Guarantees). Experience in process mapping and streamlining, good understanding of the impact of compliance requirements on Trade products, and ability to drive initiatives across the region are key essential knowledge required for this role. Experience in stakeholder management to collaborate with overseas branches operations, product offices, compliance, and customer-ownership groups. Good communication skills with the ability to influence others Good knowledge of (trade) systems will be an added advantage. We regret to inform that only shortlisted applicants will be notified.

Manager, Fraud and Investigation Specialist Posting Date: 27 Nov 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets and manage their capital needs by providing tailored financial solutions, services and sector insights. We develop trusted partnerships by focusing on our clients' long-term interests and by helping them meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia's potential for our clients. The role will be with the Group Wholesale Banking, Client Fulfilment Services Investigations Team. Job Responsibilities We are looking for a passionate and inquisitive individual to join our Financial Crime Investigations Team ("the Team") in Group Wholesale Banking's Anti-Financial Crime Operations. As an investigation specialist, you will assume responsibilities to conduct comprehensive reviews in a timely manner. The individual is also expected to assist in assessing fraud related escalations and prevent the commission of fraud against our customers. Responsibilities Conduct investigation / reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies. Review account / transactions to establish any red flags on fraud and financial crime risks. Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions. Compile and document case review findings and recommendations on appropriate account strategy to mitigate fraud and financial crime risks identified. Where necessary, prepare fraud related evidence for submission to the Authorities or to facilitate FIDREC resolution. Support Business Units to respond to fraud and financial crime related issues and queries from both internal and external stakeholders (including the authorities and correspondent banks). Ensure timely reporting and escalation of significant risk issues to management. Appraise management on investigations statistics and cases of interest. Support IT initiatives from a sharing perspective via investigative insights to enhance ongoing anti-fraud monitoring. Job Requirements The ideal candidate should possess the following qualities: Graduate Degree from a recognized university (preferably Accountancy, Banking, Economics or Law) or relevant professional qualification in financial services or audit. At least 3-5 years working experience in investigations and/or audit, either within the Banking Industry or in law enforcement. Strong investigative mindset and attention to details. Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently. Excellent written report and skilled in MS office suites. Candidate with trade anti-money laundering experience would have added advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Manager, Middle Office (Loan Order Taking), Group Commercial Banking Posting Date: 3 Dec 2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Banking Operations - Loan Operations is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. Responsibilities may include general account operations, loan closing, loan documentation & processing, and other related activities. The Mortgage Servicing Operations area is responsible for operations and related activities supporting the Mortgage Servicing business and/or products. The Loan Operations focus specializes in activities ranging across two or more loan operations focuses, including Documentation, Processing and Servicing. The Corporate and Commercial Banking Operations function is responsible for the operational support to the Corporate and Commercial Banking business areas, including transaction banking. Job Responsibilities The successful incumbent will be working closely with the customers, Relationship Managers and backroom operations and expected to handle the following key responsibilities: Quote and confirm rates for loan drawdown and rollovers with customers Handle repayment of loans Provide timely and effective support to Relationship Managers Follow up with customers on outstanding documentation pertaining to loan drawdown/rates confirmation Instruct and liaise with Backroom Operations for loan drawdown / loan rollover / loan repayment Update and maintain Team Registers and ensure data is kept up-to-date and accurate Job Requirements A recognized tertiary education with at least 3 years of relevant working experience in the banking and finance industry and good knowledge of lending to small and medium-sized enterprises Meticulous, organized person and able to work independently Possess good analytical, interpersonal and communication skills Able to work under tight deadlines Proficient in MS Office applications especially Microsoft Excel Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.