We are currently assisting our client, part of a global technology, defence and engineering group, look for a Project Manager (Radio Communication Systems).

Responsibilities

• Collaborate with diverse internal and external stakeholders to understand project requirements, expectations, and constraints
• Foster effective communication and alignment between different teams and departments involved in the project
• Lead a team of resources to successfully deliver technology projects related to walkie-talkie communication systems
• Set clear goals and expectations, ensuring adherence to project timelines and budgets
• Take ownership of financial management and reporting for the project
• Optimize processes to ensure cost-effectiveness and efficiency in project execution
• Negotiate with customers to address concerns, overcome obstacles, and ensure customer satisfaction
• Source vendors when required, negotiate pricing, and manage vendor relationships throughout the project lifecycle
• Demonstrate experience in managing external vendors and conducting successful commercial negotiations
• Ensure vendors meet project requirements and deliverables according to agreed-upon timelines
• Exhibit strong financial and people leadership skills
• Motivate and guide the project team towards successful project outcomes

Requirements

• Minimum 5 years project delivery and client relationship management in a technology environment
• Proven track record of successfully delivering technology projects, preferably in the field of communication systems
• Certifications in Project Management (PMP) would be beneficial to performing this role

Roles & Responsibilities

Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
Ensure prompt service with enthusiastic working attitude.
Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
Develop risk management contingency plan in the operation of the department
Implementing display guideline and planogram
Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

You will oversee the general maintenance and minor repairs of equipment, facilities in the mall. You will have closed collaboration with colleagues from different departments including customer services to provide a smooth operation for the tenants in the mall.

• Maintain good physical conditions of the mall and ensure that its lighting, air conditioning, ventilation, electrical power is of good working condition.
• Conduct general maintenance works such as painting, plumbing, air-conditioning, electrical switches and other fixtures and equipment to ensure smooth operation.
• Perform routine preventive maintenance programme.
• Check and inspection building’s machinery and equipment and to report security and asset irregularities.
• Provide quick respond to tenants’ requests to ensure they receive a quality service.
• Follow relevant safety operation procedures.
• Follow emergency response plans and assist in evacuation in the event of emergencies.
• Support in site inspections, supervise and liaise with contractors on maintenance and renovation works in the mall.
• Perform any other task as assigned by immediate supervisor/ management.

Requirement

• Minimum NITEC certificate in Electrical, Mechanical or Air-conditioning
• Preferably 2 yrs’ experience in maintenance and operations of M&E equipment and systems especially Central Air-conditioning in shopping centre environment
• Exhibit good troubleshooting skill for minor repair and technical fault.
• Effective communication skills to work collaboratively within a team and communicate with tenants and management.
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

Overall Job Objectives

• Oversee operations of the slurry treatment plant (STP) for LTA large slurry TBM tunnelling project (diameter more than 12meters).
• Manage STP plant personnel, including hiring, training and main task assignment.
• Implement quality control measures to ensure the treated slurry meets specified standards before discharge or reuse.
• Implementation of sustainable practices, such as waste minimization, energy efficiency, and resource recovery to reduce the plant's environmental impact.
• Development of slurrk KPI to meet different geology strata for safe and efficient tunnelling.

Key Responsibilities

• Ensure that the plant operations comply with environmental regulations and permits related to waste treatment, discharge, and emissions.
• Ensure accurate records of plant operations, waste processing, quality testing, and regulatory compliance.
• Implement and monitor safety protocols to ensure the well-being of personnel and compliance with occupational health and safety standards.
• Continuously evaluate and improve treatment processes to enhance efficiency, minimize waste generation, and maximize resource recovery.
• Train, supervise and manage STP personnel to standardize operation of equipment, maintenance of equipment, emergency problem handling.
• Coordinate with M&E team and STP manufacturer to handle equipment maintenance and repair solutions.
• Coordinate with tunnel team and Mud Engineer to optimize mud modulation and soil reconcoliation.
• Develop and implement emergency response plans, including spill containment and cleanup procedures.

Job Specifications

• More than 5 years STP engineer or manager working experience for slurry TBM tunnelling project.
• At least 10 years relevant working experence.
• Recommended skills: good communication, proficient in english writing and speaking.

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.stecs.com.sg/

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

JOB DESCRIPTION

A long standing listed US MNC in the electronic manufacturing industry with focus on clean technology is currently seeking for a HR manager to be based in Singapore.

As a HR Manager, the incumbent will be working as an independent contributor reporting to HR Manager located in US, and is responsible for regional HR scope, such as overseeing full spectrum of the HR functions in APAC region with a focus in China and Taiwan.

Key responsibilities includes providing advice regarding industry best practices revolving HR matters and labour laws, involved in full employee life cycle phase from recruiting and onboarding to offboarding, which includes Training and Development, Performance Management, Benefits and Compensation, HR data analytics, and Succession Planning.

Incumbent will also be expected to participate in developing and implementing international policies and precedures, and supporting compliance audit.

Successful applicants can look forward to work within an established organization renowned for its commitment to innovation, collaborative culture, and continuous growth

REQUIREMENTS

• Bachelor’s degree in Human Resources or related field
• At least 5 years working experience as a Human Resources Manager, previous regional experience is a plus
• Experience with setting up HR infrastructure and program is good to have
• Strong knowledge of the HR laws & regulations, compliance, labour law in APAC region

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Client facing project manager with 8+ years of experience in platform change and transitions. Candidate having experience in Wealth products, funds in particular will stand out. 

• 5+ relevant experience in change management or migration projects (Client facing)
• Manage the end to end on-boarding of Clients in accordance with the banking Project Governance, Methods, competencies and change management frameworks
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes
  

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• Prior healthcare/ customer service experience
• Basic knowledge of Microsoft Office

Interested Candidates please send your resume to - [email protected]

Attn: Patient Service Associate (Central, Office Hours/ Up to $3000) #HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Job Descriptions

1. Acquire and onboard new PB clients onto the platform.
2. Growth of Net New Money and AUM.
3. Generating investment revenue of AUM.
4. Providing wealth management and banking services to clients.
5. Full compliance to rules and regulations governing the business.

Job Requirements

1. A network of client referral channels.
2. Ability to successfully convert and generate AUM into revenue.
3. Good financial market/product knowledge.
4. Keep abreast of market developments and opportunities and work closely with Investment Advisors to co-manage the portfolio of clients.
5. Deliver excellent service to clients and deepen relationship by value adding to clients’ wealth management needs with timely portfolio rebalancing and portfolio performance updates.
6. CACS certification is preferred.

Account Manager (Conference Sales in Medical Industry)
Bras Basah
5 days
9am-6pm
$4000 - $5000 + Commission

About the Job

The role entails overseeing the acquisition and management of key accounts in the Asia Pacific region. The manager will receive assistance from specialists across various functions to deliver comprehensive services aimed at ensuring the success of scientific conferences and events.

You will need

• A tertiary education in hospitality, marketing, or related fields.
• A minimum of 5 years of experience in a creative agency or hospitality sales, with a preference for prior involvement with clients in the medical industry.
• The capacity to handle and supervise the creation of proposals and budgets for pitches and requests for proposals (RFPs) from clients, requiring an understanding of event/project budgets and operations across various event types.
• The ability to attain a competitive edge and foster future growth through meticulously planned and executed account action plans.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters. Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, prefertable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

KEY ACTIVITIES / ACCOUNTABILITIES

All matters and reporting (statutory and internal) involving:

• GST
• Corporate Tax
• Withholding Tax
• Transfer Pricing co-ordination

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Degree in Accounting and Finance – Taxation Specialisation
• Certifications from SCTP, ATTS, ISCA or other professional bodies in Singapore

PREFERRED EXPERIENCE AND KNOWLEDGE

• Conversant with local taxation including GST, Corporate Tax, Withholding Tax, Transfer-Pricing
• Hands-on experience in taxation matters

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Well-versed with GST reporting and submission a must
• Knowledge and experience in GST for Logistics, Warehousing and eCommerce business advantaged

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• To oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants and healthcare attendants
• Responsible for compliance of all nursing standards as stipulated by Ministry of Health (MOH) and Singapore Nursing Board (SNB). Follow up with areas for corrective improvements
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery. Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible. Direct and facilitate staff development, skills and competency upgrading through various opportunities.
• Support the Nursing Director in nursing home management and deputizes in her absence

Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week, Location: West Coast
• Able to start immediately
• If keen to be trained to become Asst Nurse Manager also welcome to apply.

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

• Overseeing credit control and collections performance responsibilities.
• Submitting reports on collections and management, emphasizing AR enhancement.
• Collaborating with the Finance Director to enhance the collection process.
• Establishing and executing a credit control process in collaboration with operations.
• Coordinating with operations to enhance the collection process, incorporating their input.
• Providing action plans for challenging accounts and ensuring their execution.
• Achieving Days Sales Outstanding (DSO) improvement to meet corporate targets.
• Evaluating bad debt provisions.
• Continuously reviewing, developing, and documenting policies and procedures related to collection and credit controls.

Requirements:

• Possession of a Bachelor’s degree or higher, or an equivalent recognized qualification in Accounting.
• A minimum of 5 years of relevant experience in collection and/or credit within the field.
• Strong oral and written communication skills.
• Willingness to work under pressure with occasional travel required.
• Capability to acquire a working knowledge of the company’s Health, Safety, and Quality Management System.
• CPA certification is advantageous.

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance

Roles & Responsibilities:

• Manage a team of in-house maintenance technician, requisite M&E equipment/parts and attend to complaints relating to M&E services.
• Conduct general inspection to identify services for rectification and oversee contractors’ performance in accordance with contractual work scope and timeline of completion.
• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management.
• Develop and implement preventive/corrective maintenance programs for M&E installations.
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security.
• Requisite safety and security equipment and parts as well as follow up and investigate incidents or complaints relating to fire safety and security in the shopping mall.
• Prepare yearly and ad-hoc budget and forecast for property management in the mall.
• Assist in implementation of Asset Enhancement Initiative (AEI) projects, whenever required.

Candidate Requirements:

• Possesses at least a Diploma in Real Estate/Building/Facilities Management, Engineering, or related disciplines.
• Possess 5 to 8 years of relevant experience, preferably in a similar capacity with working knowledge in shopping mall or commercial building’s maintenance, fire safety and security system, local codes, and regulations.
• Able to interact with various stakeholders from all levels.
• A team player who is proactive, result oriented, and possesses excellent communication skills, able to work independently and perform under pressure and tight deadlines.
• Passionate about building facilities management.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

JOB RESPONSIBILITIES:

• Outlet cleaning and set-up to get ready for operations.
• Offer prompt, friendly and efficient service to all guests. Ensure tables, flooring, station cleanliness before and during operations.
• Drinks/Food ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guest.
• In-charge one of outlet station and lead a sub team for operation, arrange staff break time, handle minor issue before handover to superiors.
• Orientation & buddy system for new join staff.
• Assist in side tasks such as staging and furniture movement for normal Ops & events, poster update etc.
• Outlet closing and cleaning.
• Update guests with current and upcoming promotions.
• Attending to guests’ needs promptly.

JOB REQUIREMENTS:

• Must have basic Food Hygiene Certificate.
• Service-oriented and team player.
• Pro-active, friendly and warm personality.
• Able to work in a fast-paced environment.
• Working hour: Friday & Saturday (11am – 2pm) and 2 full day (11am – 8pm) in weekday.

If you love coordinating and executing events, are hands-on, resourceful, and like to organize fun experiences, we want to hear from you!

Job Description:

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 6 months commitment
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google suites, Zoom, Google meets, etc)
• No prior experience required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.

Requirements:

• Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience indeveloping, evaluating and conducting service training is essential
• Strong command of English language and a second language
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Responsibilities

• Preparation of tender documents, evaluate tenders and provide recommendations to clients.
• Liaise and coordinate with Contractors, Clients, Facilities Management team, other Consultants involved in the upgrading/A&A projects etc.
• Liaise with client on opening & closing account
• Verify and certify claims submitted by Contractors and prepare final accounts
• Verify variation order claims submitted by Contractors
• Produce quantity measurements, bills of quantities, cost estimates and sourcing for quotations when required
• Interpret drawings and specifications to perform quantity take-off
• Review and implement contract administration procedures and policies
• Provide support to the bidding team to ensure completeness and timely submission of tender bids

-Requirements

• Degree / Diploma in Building / Project and Facilities Management / Quantity Surveying or equivalent
• Minimum 5 years of relevant working experience in Quantity Surveying / Contracts Management
• Able to work independently in fast-paced environment
• Good communication and writing skills.

Responsibilities:

This role is responsible for providing business support assistance, corporate strategy(executional) support, and coordinating marketing communications for the CEO office. The role reports to CEO and involves handling various tasks and responsibilities in both offices to ensure the smooth functioning of daily operations and the overall efficiency of the business and the responsibilities associated with the role :

Corporate Strategy Support:

• Preparation/compilation of management reports, statistics, presentations, meeting agendas, as well as prepare presentation materials for strategic meetings
• Support on corporate strategy project management and tasks
• Understanding budgeting and expense management – financial acumen will be advantageous
• Act as the prime interface to the CEO and working teams, specifically the senior leadership
• Support marketing communications with the Marketing team in terms of project administration and
• Organise CEO office events and team-building sessions
• Other ad-hoc duties as assigned by the CEO

Business Support:

• Provide full secretarial and executive administrative support for the CEO and CSO (Chief Strategy Officer)
• Detailed minute-taking during meetings and presentations during management meetings and when needed by CEO and/or CSO
• Coordinate the corporate communication and prepare corporate presentations needed for internal purposes or external correspondence
• Liaise with Legal Counsel and Regulatory Compliance on managing matters of the business
• Manage scheduling, prioritization and preparation for all engagements and coordinate/plan travel schedules involving the CEO and CSO, and Senior Management Team(where needed)

Pre-requisites:

• Education: Degree/ Diploma, Business or the Sciences
• Experience needed: 3 to 5 years of working experience, preferably with the management level
• Experience in managing multiple business related projects
• Professionalism: Maintaining a high level of professionalism in all interactions, including dress, demeanor, and good communication skills, both written and verbal, is crucial in representing the executive and the organization.
• Resourcefulness: ability to find creative solutions to challenges or locate information quickly. Resourcefulness is a valuable trait
• Multitasking capabilities and Flexible: Handling multiple tasks simultaneously and the ability to juggle various responsibilities in a highly organised without becoming overwhelmed is essential. Being flexible and adaptable is key to meeting the shifting demands and a fast-paced environment
• Proficient in MS Office applications (Outlook, Words, Powerpoint, Excel etc) especially Excel and Powerpoint

The Project Manager role shall lead the project and project team with smooth system migration. This role will work closely with the Business Process owners from the Finance team, Operations, Sales, IT teams, and the Supplier. The successful individual shall include every aspect of managing the selected supplier for the project covering planning, budget monitoring, scope.

We are looking for an experienced project manager who has been involved in managing ERP and CRM migration(s) with suppliers, address the need to migrate the systems for the company, implementing enhancements and support for different areas of the system.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

Project Planning

• Develop and execute comprehensive project plans outlining tasks, timelines, and resource requirements.
• Define project scope, goals, and deliverables in collaboration with key stakeholders.
• Conduct risk assessments and develop mitigation strategies and plans.

Project Leadership

• Lead and motivate cross-functional project teams, ensuring effective communication and collaboration.
• Provide direction and guidance to team members, fostering a positive and productive working environment.
• Conduct regular team meetings and project status updates.

Vendor Management:

• Collaborate with ERP & CRM vendors to ensure alignment with project goals and timelines.
• Evaluate and select external consultants or vendors as needed.
• Negotiate contracts, manage relationships, and monitor vendor performance.

Budget and Resource Management:

• Develop and manage project budgets, ensuring cost-effectiveness and resource optimization.
• Allocate resources efficiently and effectively to meet project objectives.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the delivery of a high-quality ERP & CRM solution.
• Conduct regular reviews and audits to identify and address issues promptly.

Stakeholder Communication:

• Establish and maintain effective communication channels with stakeholders at all levels.
• Provide regular project updates, status reports, and presentations to leadership and other key stakeholders.

Change Management:

• Develop and implement change management strategies to minimize resistance and ensure successful adoption of the ERP & CRM system.
• Work closely with end-users to understand their needs and address issues and risks.

Requirements

• Minimum Diploma in Business Management / Computer Science
• Possess Project Management discipline and experience.
• Supplier management skills.
• Knowledge in MS ERP, CRM, Power BI, SharePoint and IT Automation tools (Power Automate).
• Min 10 years of work experience in ERP and CRM.
• Proven experience in managing projects, enhancing capabilities and functionalities.
• Experience in managing medium-sized projects with a supplier.
• Ability to communicate precisely and effectively with collaborating teams and colleagues at all levels of the organization.
• Organized, methodological with the ability to manage projects timelines.
• Passionate in project management and self-motivated.
• Maintain good project repository and communication.

• Acquire new business accounts for corporate services, company secretary, accounting, tax, employment and business consulting services;
• Develop and maintain prospects pipeline for sales conversion;
• Follow up leads referral through existing clients and partner network;
• Maintain, deepen and expand existing client relationship;
• Maintain good knowledge on all products and services offered by the company;
• Coordinate with operation team to deliver efficient business services to clients
• Provide after-sales support

WHO WE ARE:

CloserStill Media run over 80 market leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in Asia, UK, Europe and USA.

Our portfolio includes some of the fastest growing, and often award-winning events including the Singapore Vet Show, Cloud Expo Asia, Data Centre World, eCommerce Expo, Learning Technologies and DevLearn.

We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!

We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.

WHO WE ARE LOOKING FOR:

CloserStill Media (CSM) is looking for a Sales Manager to join our award-winning technology portfolio at its Singapore operations. Our ideal candidate is a motivated, well-organized individual who has a good understanding of prospecting and developing relationships and has experience selling exhibition solutions to businesses of all sizes.

THE ROLE:

• Responsible for managing the shows daily sales performance and sales team.

• Assist the Event Director and Show Manager to ensure sales strategies are created and followed.

• Work with the Event Director and Show Manager to ensure the financial success of the event by introducing sales activities as and when the need arises to hit and exceed show target.

• Manage and motivate junior staff ensuring the companies standards or performance are met. Train and support junior staff where necessary.

• Ensure personal and junior sales team member’s targets are exceeded.

• With the Event Director and Show Manager, liaise with other departments such as operations, marketing and the show team to ensure the smooth running of the event as well as planning and post event responsibilities.

• Support company senior management team with the smooth running of the company as and when required.

Sales

• Manage day-to-day sales on the show and where appropriate junior sales staff.

• Deliver personal sales targets across the event as well as responsible for junior sales staff hitting their personal target.

• Proactively deliver the show strategy across new and existing business.

• Deliver the campaign strategy as set out by the Event Director and Show Manager delivering the show over target including overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues.

• Ensure the sales plan is delivered on target and budget and activity targets (outbound call volumes and face-to-face meetings) are met.

• Support junior sales staff in developing new revenue streams and creative and complex sales such as sponsorships.

• Visit and canvas at competitor and industry events and develop a systematic understanding of and monitoring of competitors.

• With the Event Director and Show Manager run and manage the rebook process and rebook team.

• Role play the junior sales team regularly and share areas for enhanced sales performance and best practice.

• Manage the prospect database to ensure it is constantly updated and is fit for purpose falling in line with the companies CRM policy.

• Ensure a constant high quality of delivery in all prospect, exhibitor and partner communication ensuring the message is on point.

• To undertake any other duties as reasonably requested.

Brands

• Execute the Event Director and teams' strategy and objectives outlined in the event’s business plan.

• Execute the event’s brand strategy, ensuring the event maintains and increases its relevance to its market/s, and it meets visitor and exhibitor expectations.

• Ensure regular meetings with customers, prospects and event partners.

• Ensure that the exhibitor marketing strategy is delivered, monitored and analysed.

• Manage the event floor plan.

• Identify, implement and manage profitable show features.

• Monitor and report competitor activity, taking actions where necessary.

• Understand the market trends and develop your event around it.

Financial

• Maintain an accurate stand and sponsorship ledger.

• Regularly reconcile sales ledger, accounting ledgers and CRM sales logs.

• Provide a monthly report and forecast on show revenues, contribution, manpower and actions that are being taken for the shows to achieve budget.

General Management

• Manage the sales team i.e. ensuring the team is fully briefed and equipped at the start of each power hour.

• Set clear goals and objectives for all reporting staff.

• Set, monitor and evaluate performance targets (with the aid of CRM applications).

• Complete (alongside Event Director and Show Manager) annual and mid-term staff appraisals as necessary.

• Assess, develop and coach all reporting staff (including identifying bespoke training needs of individuals where necessary).

• Motivate the team.

• Coach and develop the team in all aspects of their roles, creating transition map to expanded roles and promotion where appropriate.

Operations

• Work with the operations team to execute the operations strategy that meets/comes in under budget while ensuring high levels of exhibitor and delegate experiences and production values are maintained.

Marketing

• Work with the marketing team to help deliver the event marketing strategy which meets overall visitor numbers (with the right demographics), feature content, visitor and acquisition costs.

• Personally manage selected key industry partnerships in conjunction with the Event Director and Show Manager.

• With the Event Director and Show Manager develop an exhibitor campaign strategy including vertical and horizontal activity.

Relationships

• Foster positive and professional relationships with key suppliers, associations, media and commercial partners.

ABOUT YOU:

• Great sales and communication skills.
• Love the dynamic of a passionate team but are equally confident working independently and using your own initiative.
• Like working in a fast-paced environment where there is opportunity to grow.
• Strong organisational and customer service skills.
• A proven ability to hit and exceed sales targets.
• Proficient IT skills including Salesforce CRM

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.