Operations Manager

Salary: $4000 - $5000

Working Days: 5 days, 9am-6pm

Working Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

Conduct market research to identify selling possibilities and evaluate customer needs

Actively seek out new sales opportunities through networking and social media

Prepare and deliver appropriate presentations on products and services

Create frequent reviews and reports with sales and financial data

Ensure the availability of stock for sales and demonstrations

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Gather feedback from customers or prospects and share with internal team

Proven experience as a Sales Executive or relevant role

Proficiency in English Excellent knowledge of MS Office

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

Job Description:

• Provide administrative support to the Operations Team
• Handle customer’s inquiry (phone calls/emails) and delivery schedules.
• Provide quotation to the customers and resolve any potential issues with the orders
• Assist with route planning and deploy job orders to drivers via in-house system meticulously
• Ensure all job orders are completed satisfactorily and timely
• Follow up and update system on vehicles LM/LG cert expiry date, annual LTA inspection date
• Arrange equipment, loading/unloading schedules and requirements
• Any other Ad-hoc duties assigned.

Job Requirements

• Possess at least a GCE ‘O’-level certification
• Excellent customer service, communication and interpersonal skills
• Able to communicate comfortably via telephone, WhatsApp and email with customers
• Proficient in MS Office and excellent administrative and organizational skills
• Highly motivated, self-driven and able to handle work pressure
• Proactive, positive working attitude, strong problem-solving skills, meticulous, willing to take up challenges.
• Able to multi-task, embrace change and innovate in a fast-paced environment
• Fluency in English and Mandarin (to liaise with mandarin speaking clients)
• Good and dynamic team player
• Available to start work immediately or on short notice preferred

Location: Woodlands

Work Week: 5.5 Days (Mon-Fri 8.30am – 5.30pm, Sat 8.30am – 12.30pm)

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution
• Handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Roles & Responsibilities

Work closely with supply planning and customer service teams to ensure resource is in place to manage operational volumes and throughput. Ensure robust communication channels are maintained for impacted stakeholders. Follow daily all operational processes to meet customer needs and solve issues. Oversees a company's operational workflow, inventory, equipment-Oversees a company's operational workflow, inventory, equipment. Resolve operational issues and disputes promptly, or prevent it from even occurring.

Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

APPLY NOW!!!

· At least 1 year of relevant working experience, including handling export, import, and general trucking order process flow.

· Proficient in Microsoft Office (Excel, PowerPoint, Word, Power BI).

. Class 4 Driving license.

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Role Overview:

The Channel Operations Executive is responsible for providing administrative support in live streaming and new media projects. This includes managing project plans, coordinating internal and external teams, and assisting in marketing activities to ensure the smooth execution of campaigns and initiatives.

Key Responsibilities:

• Monitor live broadcasts to ensure a smooth experience, aiming to increase viewer engagement, likes, gifts, and interaction between mentors and viewers.
• Collect and analyze key data such as live broadcast statistics, subscription changes, and gift income, and implement measures to optimize performance.
• Create promotional videos and edit/upload content as required.
• Manage online groups on the company’s platform to foster community engagement.
• Assist with online sales activities and other related tasks.
• Undertake additional responsibilities as assigned.

Requirements:

• Bachelor’s degree or higher (fresh graduates are encouraged to apply).
• Proficient in video and image editing tools (e.g., Jianying, Photoshop).
• Strong team player with a goal-oriented mindset, particularly in achieving sales and engagement targets.
• Creative and enthusiastic about the financial and investment industry.
• Demonstrates strong learning ability, excellent communication skills, logical thinking, and resilience under pressure.

If you lack experience but are eager to learn and passionate about the stock market and financial industry, we encourage you to apply and grow with us.

Company Platform, HOMILY LINK: https://web.homilychart.com/hljw/productdownload

Job scope:

• Ensure policy payments and commission are processed timely and accurately.
• Support month end closing including checking of commission/referral fee report, preparing journal entries and posting journals to general ledger (Oracle)
• Perform bank reconciliation and investigate unreconciled transactions.
• Perform balance sheet reconciliation and investigate unreconciled transactions.
• Work collaboratively with different teams on initiatives which would improve Finance's efficiency. Support system UAT.
• Perform trend analysis of policy and commissions payments.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Our client is a leading provider of cutting-edge security solutions, specializing in delivering comprehensive turn-key services. They have earned a strong reputation in the industry and are dedicated to the continuous development of their employees through ongoing career development training.

They are seeking a Cloud Operations Engineer to join their growing team.

Responsibilities:

• Implement, maintain and administer network, OS, storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements:

• Knowledge of IT Infrastructure such as OS & network
• Passionate about new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage: Skill in Networking or CCNA
  VMware NSX
  Virtualization (VMware, VSphere)

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Service Project Delivery Manager is responsible for the successful planning, execution, and completion of technology projects within the organization, specifically focusing on areas like BMC Control-M (will be a plus) , AWS cloud services, Windows and VMS operating systems, and security implementations. This role requires a strong understanding of IT infrastructure, project management methodologies, and a proven track record of delivering projects on time and within budget.

Responsibilities:

• Project Planning & Initiation:
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Develop detailed project plans, including timelines, resources, and budgets.
  • Identify and document project risks and mitigation strategies.
  • Secure necessary approvals and resources for project execution.
  • Establish clear communication channels and reporting mechanisms.
• Project Execution & Control:
  • Manage day-to-day operational aspects of projects, ensuring adherence to the plan.
  • Coordinate and lead project teams, assigning tasks and responsibilities.
  • Track project progress, identify potential roadblocks, and implement corrective actions.
  • Manage project risks and issues, escalating when necessary.
  • Ensure quality control throughout the project lifecycle.
• Project Closure:
  • Formalize project completion, including documentation and sign-off.
  • Conduct post-project reviews to identify lessons learned and areas for improvement.
  • Transition project deliverables to operational teams.
• Stakeholder Management:
  • Effectively communicate project status, risks, and issues to stakeholders.
  • Manage stakeholder expectations and ensure alignment with project objectives.
  • Build and maintain strong relationships with internal and external stakeholders.
• Technical Expertise:
  • Maintain a strong understanding of relevant technologies, including BMC Control-M, AWS cloud services, Windows and VMS operating systems, and security best practices.
  • Provide technical guidance and support to project teams.
  • Stay abreast of industry trends and emerging technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6-8 years of experience in IT project management, with a proven track record of successful project delivery and Day 2 Services Delivery.
• Strong understanding of project management methodologies (e.g. PMP)
• Experience AWS cloud services, Windows, VMS operating systems, and security technologies. BMC Control M experience is a plus.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving abilities.
• PMP or PRINCE2 certification is a plus.

Key Skills:

• Project planning and execution
• Risk management
• Stakeholder management
• Communication and presentation skills
• Problem-solving and decision-making
• Technical proficiency in relevant technologies
• Teamwork and collaboration

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

JOB RESPONSIBILITIES

The role of Service Crew involves taking order, preparing basic food items such as soup / toast / drinks, serving food, clearing tables and general restaurant upkeeping. On the job training will be provided.

WORK INFORMATION
- Full Time: 5 Days Week (47 Hours / Week), 2 Off Days Per Week (No split shift)
- Part Time: $11/Hour (Depends on experience), Flexible Schedule
- 11am - 10pm (Full Shift) / 11am - 4pm (Lunch Shift) / 6pm - 10pm (Dinner Shift)
- Gross Salary up to $2400 with OT (Depends on experience)
- Sales Incentive
- Staff Meal Provided
- Whatsapp 8126 8194 (Please do not call)

EMPLOYMENT BENEFITS
- Annual Salary Increment
- Performance Bonus
- Sales Incentive
- Annual Leave
- Medical Leave
- Medical Benefits
- Career Advancement Opportunities
- Outlet Teambuilding Activities
- Convenient Work Locations Near MRT

AVAILABLE WORK LOCATIONS
- Heartbeat@Bedok (Bedok MRT)
- Eastpoint Mall (Simei MRT)
- Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)
- Djitsun Mall (Ang Mo Kio MRT)
- Heartland Mall (Kovan MRT)
- Waterway Point (Punggol MRT)
- Bukit Timah Shopping Centre (Beauty World MRT)

To apply, please WhatsApp HR at @ 8126 8194 (Please do not call).

Responsibilities

• Provide frontline customer service;
• Co-ordinate between workshop and customer, updating of job status;
• Prepare job chit / orders as to customers' need;
• Job progress follow-up and recommendation of any additional jobs required when necessary;
• To provide initiative to ensure smooth and efficient operation;
• Any adhoc duties as assigned by superior.

Requirements

• Minimum NTC/Nitec in Automotive Technology/Mechatronics;
• At least 2 years of experience in automotive industry or related experience;
• Good communication skills.

At RB Food Group, we believe that food is more than just sustenance — it’s an experience that brings people together. As a vibrant player in the food and beverage industry, our mission is to create exceptional culinary experiences that delight the senses and foster connections. With a team of passionate chefs and culinary experts, we craft dishes that celebrate flavor, creativity, and the joy of sharing meals with others.

With our extensive experience in the hospitality business, we are deeply committed to the people behind every dish and every experience. Our focus is on building a community of talented individuals who share our love for great food and exceptional service. Whether you're enjoying our curated menus or sipping on our crafted beverages, we aim to inspire moments of joy, connection, and culinary discovery with every bite and sip.

As the Service Captain, you will play a key role in ensuring smooth operations, and providing exceptional dining experiences for our guests. Your responsibilities will include order-taking and upselling, attending to guests needs promptly, and ensuring a welcoming and efficient atmosphere. The ideal candidate will be a proactive, hands-on individual with a keen eye for detail and a commitment to delivering outstanding service.

What will you do?

• Ensure that all guests receive prompt, courteous, and professional service.
• Oversee the seating process, ensuring a smooth flow of guests and timely table turnovers.
• Monitor the dining room and respond to guest needs, addressing any concerns or special requests.
• Display adequate food and beverage knowledge and upsell the menu.
• Assist in training new staff, providing ongoing coaching, and ensuring adherence to company standards.
• Collaborate with kitchen staff and management to ensure smooth communication and delivery of food and beverages.
• Maintain a clean and organized service area, ensuring compliance with health and safety regulations.
• Handle customer inquiries and resolve issues effectively to maintain guest satisfaction.
• Monitor and manage service times, ensuring that orders are delivered accurately and efficiently.
• Assist with opening and closing duties, including inventory checks, restocking, and setting up the dining area for service.
• Cover other front-of-house duties where required.
• Support the management team in maintaining operational standards and achieving service goals.

Who we look for?

• Previous experience in the hospitality or food service industry.
• Happy to go the extra mile to make someone's day.
• Positive attitude, with a passion for providing excellent customer service.
• Ability to remain calm and professional in a fast-paced environment.
• Takes initiative and ownership of your responsibility.
• Experience with POS systems is a plus.

What will you get?

• 5-Days Work Week
• Staff Meals and Late Night Transport
• Medical and Healthcare benefits
• Opportunity to develop and grow with the brand
• Work Location - Central/South

We value your growth as much as ours. Join us in this journey and unlock a new milestone in your F&B career.

Successful applicants will be contacted for an in-person interview.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Life cannot thrive without a good company! Let's make your working life more exciting!