Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Create and execute a comprehensive sales strategy for the service offerings.
• Provide technical advice to potential customers regarding servicing of the company’s products.
• Lead, mentor, and manage the service sales team, providing guidance, training, and support.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Oversee contract negotiations and ensure the delivery of services meets client expectations.
• Ensure invoice is prepared in a timely manner.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to generate sales revenue
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Oversee the daily operations of the Air Freight warehouse.
• To ensure effective workflow, schedule and assign jobs to warehouse staff.
• Organize information with both internal and external stakeholders, such as air cargo terminals and customer service, freight planners, and export operations, and keep accurate shipping records.
• Maintain efficient internal controls over how incoming and outgoing shipments are handled in the air freight warehouse.
• Utilize automated machinery and software (such as conveyor dimensioning systems and FME) to optimize warehouse operations.
• Arrange shipments in the warehouse effectively by planning and optimizing the available space.
• Using inventory control systems and best practices, supervise the loading, storing, and incoming and outgoing shipment processes.
• Track and monitor warehouse KPIs for cost management, asset utilization, quality, customer interactions, and process optimization.
• To facilitate effective warehouse operations, make sure MHE is kept up.
• Oversee the rules and processes pertaining to safety, security, and health regulations.
• Create procedures for risk assessment, emergency response, disaster recovery, access control, and personnel and physical security in warehouse operations.
• Oversee change management and continuous improvement projects to save time, money, and improve quality.
• Using the defined KPI, track and evaluate the performance of the warehousing team.

Requirements:

• Bachelor’s Degree holder in Logistics, Supply Chain Management, Engineering, or a related field, preferably with at least five years of working experience.
• Experience in Air Freight Operations, Warehouse management & manpower management skills
• Aggressive, analytical, and detail-oriented in recognizing and resolving operational issues.
• A self-starter who is creative and inventive in promoting ongoing progress.
• Able to adjust to a high-volume, fast-paced warehouse environment while upholding efficiency, quality, and safety.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Overview

NUHS Regional Health System Office works with internal stakeholders and community partners to develop and implement initiatives to improve population health and promote preventive health. Together, we strive to build a healthy and engaged population in the West, empowered to live well and age well in their home and in the community.

The incumbent will be responsible to drive precinct planning efforts to support the development and implementation of strategies and initiatives to enhance the delivery of community care and improve population health in the Western Region. This is to be achieved in close collaboration with key internal and external stakeholders and partners.

Job Responsibilities

1. Track progress of Healthy Precinct projects for Western Region, including translation of strategies to implementation plans with internal and external stakeholders.
2. Develop Healthy Precinct framework elements through close collaboration with respective leads, leading to successful conceptualisation and implementation of elements in the community.
3. Lead in development of Healthy Precincts with internal and external stakeholders; provide data insights and analysis to support implementation of Community Health Plans.
4. Conceptualise and manage pilot projects with internal and community stakeholders to enhance the health ecosystem in the precinct.
5. Undertake any other strategic projects, which may involve working with other departments in RHSO-Ops or other divisions/agencies, including leading and driving Secretariat work for various workgroups.
6. Any other duties

Requirements

• Bachelor degree in any discipline
• At least 5 to 8 years of relevant working experience
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Meticulous with good attention to detail and numbers
• Strong written and verbal communication abilities
• Pleasant personality and able to work well with others to foster buy-in and collaborations
• Able to multi-task

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Sales Executive/Assistant Sales Manager/Sales Manager

• Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
• Working Days: 5-days work week (40 hrs)
• Working hours : 8am – 5pm / 9am – 6pm
• Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking an experienced Talent Acquisition Manager to lead our recruitment operations, drive efficient talent acquisition processes, and manage relationships with external recruitment vendors. The ideal candidate has a proven track record in talent acquisition operations, vendor management, and strategic hiring initiatives, bringing a data-driven approach to identifying, attracting, and retaining top talent.

Key Responsibilities:

1. Talent Acquisition Operations

o Develop, implement, and optimize end-to-end recruitment strategies and processes to ensure a seamless candidate experience and a timely hiring process.

o Oversee applicant tracking system (ATS) functionality and maintenance to ensure accurate data capture and reporting on hiring metrics.

o Monitor key recruitment metrics, including time-to-hire, cost-per-hire, and quality of hire, and use insights to drive continuous improvement.

o Collaborate closely with hiring managers to understand current and future hiring needs and align recruitment strategies accordingly.

o Ensure compliance with local, state, and federal regulations in all hiring processes.

2. Vendor Management

o Establish and manage relationships with external recruitment agencies, job boards, and other talent vendors to ensure high-quality service and optimal costs.

o Negotiate contracts with vendors and regularly evaluate vendor performance, ensuring that service level agreements (SLAs) are met.

o Conduct periodic vendor audits to assess performance, pricing, and quality, and implement corrective actions when necessary.

o Develop strategies for utilizing different sourcing channels, including agencies, job boards, and niche recruitment services, to maximize talent pool access.

3. Strategic Talent Acquisition Initiatives

o Lead talent acquisition projects, including employer branding, diversity recruitment, and proactive talent pipelining, to support long-term business goals.

o Analyze market trends and competitor hiring practices to ensure competitive positioning and innovation in talent acquisition efforts.

o Partner with HR leadership and other stakeholders to build an employer value proposition that resonates with candidates and supports our commitment to diversity, equity, and inclusion (DEI).

4. Team Leadership and Development

o Manage and mentor a team of recruiters, providing guidance, performance feedback, and development opportunities.

o Foster a collaborative, high-performance culture within the talent acquisition team, encouraging the use of best practices and continuous learning.

o Lead team meetings and provide regular updates to senior leadership on hiring progress and talent acquisition challenges.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 10 years in talent acquisition, with at least 2 years in a management or lead role.

• Technical Skills: Proficiency in applicant tracking systems (ATS), vendor management platforms, and HR analytics tools.

• Soft Skills: Excellent communication, negotiation, and interpersonal skills, with strong project management abilities.

• Industry Knowledge: Familiarity with trends and best practices in talent acquisition, vendor management, and employer branding.

• Strategic Thinking: Ability to think strategically and operationally, balancing big-picture goals with tactical execution.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Meta is looking for a high caliber business leader to be part of the APAC Sales Strategic Planning and Operations team (SSPO). This role would partner with our heads of APAC Small Medium Business Group (SMBG) to shape and influence Go-to-Market strategies through robust insights using data driven approach and push accountability for results to drive optimal returns for the business and ensure the business is well-positioned for scalability and growth. We are looking for someone who is able to work with diverse stakeholders, thrives in a fast-paced environment, and leads high impact cross functional initiatives. This person should be a sharp strategic thinker and is able to execute large scale, complex initiatives through operational excellence.

This is a people manager role and the individual will be managing a small team. This is a full-time position and is located in our Singapore office.

Responsibilities

• Lead a small, high performing sales strategic planning and operations team
• Rhythm of the business: Deepen sales rigour through design and execute on standard cadence of operations (e.g., forecasting, revenue and operational KPI reviews where applicable, key reviews) to inform management with actionable improvement opportunities. Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. weekly/quarterly business reviews)
• Strategic Planning: Design and drive planning activities with the primary objective of enabling leadership to make effective, data-driven decisions to drive sustainable efficient growth, including medium/long-term planning (strategic, operational and financial) focused on market opportunity sizing, product & capability focus, resourcing (direct and indirect) and org
• Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business
• Lead core sales planning and operations processes for the team, including annual planning
• Drive key leadership meetings and facilitate alignment on key issues and opportunities
• Develop strong collaboration with key stakeholders and cross-functional teams across the company, including leading task forces on major initiatives and fully represent the SSPO teams

Minimum Qualifications

• BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Economics, or related field)
• 12+ years of experience in strategic planning, sales operations and /or business operations, with 3+ years of direct people management experience
• Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution
• Experience developing or overseeing advanced quantitative analysis and derive actionable insights
• Effective leadership and influencing skills, can lead/influence stakeholders at all levels of an organization. Demonstrable experience working cross-functionally with leadership in developing and executing successful plan
• Communication and presentation skills with proven success, specifically with an ability to distill complex concepts and translate insights and data into actionable recommendations for senior leaders

Preferred Qualifications

• MBA or graduate degree in an analytical field
• APAC experience
• Change Management experience
• Knowledge of technical languages such as SQL, R, Python would be an advantage

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Info:

• Salary: Basic up to $5000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm); Saturday (9am - 1pm)
• Location: Changi Airfreight Centre

Job Scope:

• Supervise and manage the operations department, leading a team of 10 staff members
• Ensure seamless daily operations for both air and sea shipments
• Address and resolve issues and challenges faced by the operations department
• Uphold and maintain proper discipline within the operations team

Requirements:

• Must be familiar with Singapore Customs, airlines, and shipping lines
• Must possess strong leadership skills.
• Minimum 2-3 years of experience in the freight forwarding industry, handling both air and sea imports and exports
• Minimum Diploma holder with proficiency in English (both spoken and written)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)