Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Team Supervisor (Site Operations)
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary $4,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Ensure accurate daily tracking of worker attendance, including clock-in and clock-out times.
• Provide strong leadership and guidance to the team of workers, ensuring smooth and efficient operations on the customer site.
• Assign tasks and duties based on individual team members' strengths and project requirements to optimize productivity.
• Communicate job roles, expectations, and deadlines clearly to all team members, ensuring they understand their responsibilities.
• Motivate and encourage the team to meet and exceed productivity targets while maintaining high morale within the group.
• Oversee and monitor the quality of work performed by team members to ensure customer satisfaction and adherence to company standards.
• Act as the primary contact for resolving any conflicts or issues among team members or with customers, ensuring a positive work environment.
• Address disputes quickly and fairly, promoting harmony within the team. Escalate major concerns to upper management when necessary, while proposing practical solutions.
• Ensure the availability of necessary tools, equipment, and resources for the team to perform their duties efficiently.
• Execute any new assignments as directed by the superior, adjusting to the needs of the project or operations.

APPLY NOW!!!

• NITEC or Diploma qualification in an engineering-related field
• Proven experience in a supervisory or engineering role, preferably in a similar setting.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Excellent communication skills to clearly convey expectations and resolve conflicts.
• Good organizational and problem-solving abilities to ensure smooth workflow and timely task completion.
• Ability to work independently and escalate issues to upper management when necessary.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69544 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are seeking an enthusiastic, driven, and top-performing individual to join our fast-paced, high-performing team as a Manpower Operations Executive in our Temp Staffing Agency

Job Description:

The Local Operations Executive will act as an on-the-ground representative for AlphaHire, bridging communication between outlet teams and management. This role will involve conducting outlet visits when necessary, resolving matters efficiently, and assisting the Operations Chief in core operational and administrative duties to ensure smooth agency workflows.

We are committed to nurturing and developing you into a leadership position where you will oversee a larger team of Recruitment Consultants and lead HR projects, specifically in temporary staffing for the hospitality and logistics industry in Singapore.

Key Responsibilities:

• Conduct outlet visits and engage with clients to address on-ground operational issues.
• Monitor and manage casual staff performance, including attendance irregularities.
• Track outlet performance metrics and analyze requisition trends.
• Handle escalations and conduct preliminary investigations to resolve matters effectively.
• Assist in managing operational campaigns and the company operational structure.
• Prepare regular reports and provide actionable insights for continuous improvement.

Key Skills and Attributes:

• Strong problem-solving skills and the ability to adapt to dynamic situations.
• Excellent interpersonal skills for building and maintaining relationships with outlet managers and staff.
• Highly organized with the ability to manage multiple operational tasks efficiently.
• Confidence in handling escalations and resolving issues independently.
• Versatile and capable of working both on-site and remotely.

What We Offer:

• Attractive salary + dynamic variable bonus (Compensation plan with high earning potential)
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development within the company.
• Competitive remuneration based on experience and qualifications.

This is an exciting opportunity to grow within a dynamic environment and gain exposure to various HR functions, with potential career pathways in HR business areas locally and internationally.

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Team Supervisor (Site Operations)
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary $4,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Ensure accurate daily tracking of worker attendance, including clock-in and clock-out times.
• Provide strong leadership and guidance to the team of workers, ensuring smooth and efficient operations on the customer site.
• Assign tasks and duties based on individual team members' strengths and project requirements to optimize productivity.
• Communicate job roles, expectations, and deadlines clearly to all team members, ensuring they understand their responsibilities.
• Motivate and encourage the team to meet and exceed productivity targets while maintaining high morale within the group.
• Oversee and monitor the quality of work performed by team members to ensure customer satisfaction and adherence to company standards.
• Act as the primary contact for resolving any conflicts or issues among team members or with customers, ensuring a positive work environment.
• Address disputes quickly and fairly, promoting harmony within the team. Escalate major concerns to upper management when necessary, while proposing practical solutions.
• Ensure the availability of necessary tools, equipment, and resources for the team to perform their duties efficiently.
• Execute any new assignments as directed by the superior, adjusting to the needs of the project or operations.

APPLY NOW!!!

• NITEC or Diploma qualification in an engineering-related field
• Proven experience in a supervisory or engineering role, preferably in a similar setting.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Excellent communication skills to clearly convey expectations and resolve conflicts.
• Good organizational and problem-solving abilities to ensure smooth workflow and timely task completion.
• Ability to work independently and escalate issues to upper management when necessary.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69544 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Lead the monitoring, analysis, and continuous improvement of the product runtime environment across all stages.
• Collaborate with cross-functional teams (developers, product managers, user support) to identify and rectify performance issues proactively.
• Oversee the implementation and management of incident and change management workflows, ensuring they align with best practices and business requirements.
• Provide strategic direction in developing and refining operations, processes, and preventive measures for system reliability.
• Manage the operations team, ensuring high availability and top-tier support service delivery on a 24/7 basis.
• Drive improvements in automation and monitoring to minimize downtime and enhance system performance.
• Prepare and deliver presentations and reports to higher management, detailing operational activities, improvement efforts, and results.
• Mentor junior engineers and guide them in adopting best practices for monitoring, incident management, and process improvement.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 4-5 years of experience in an Operations Engineer role, with significant exposure to cloud infrastructure, monitoring, and incident management.
• Extensive experience with full-stack monitoring, cloud-based monitoring tools, and ITSM tools for incident and change management.
• Proficiency in scripting tools (e.g., Terraform, Ansible) and process automation to minimize errors and downtime.
• Strong leadership and mentoring skills, with the ability to influence and motivate the team.
• Excellent problem-solving and communication skills, capable of translating complex technical issues for non-technical audiences.
• Certification in cloud platforms (AWS, Azure, Google Cloud) is highly preferred.

Position: Operations Analyst (Banking)
Contract: 12 months
Location: Jurong East
Salary: $3,200 - $3,700

Essential Job Functions:

1. Provide end-to-end OTC transaction life-cycle reporting support for T&M derivatives products to fulfill regulatory reporting obligations.
2. Ensure data accuracy and timely reporting.
3. Ensure risk control, risk architecture, and completeness are adhered to.
4. Be data-driven, build, and measure TMO performance service, quality, and data analysis via DDOM (Data Driven Operating Model) Dashboards.
5. Review legacy processes and exception handling to eliminate inefficiencies and promote changes in behavior across FO & L&C.

Trade Repository (TR) Reporting:

1. Validate daily TR reports for House and/or Client Delegation.
2. Investigate discrepancies and perform root cause analysis.
3. Monitor report acknowledgment and investigate any rejected trades.
4. Review successfully submitted reports and ensure EOD completeness.
5. Engage in the development of TR Reporting (new, revised, and updated).
6. Stay up-to-date with regulatory updates.
7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, identify any deviations for execution, and monitor until launch and sign-offs.
8. Support delegate reporting for CFTC end-to-end, from issuing of SLA to tagging of systems and ensuring reporting obligations are met.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Trade Operations:

• Analyze contractual terms and obligations to meet shipment requirements for dry bulk commodities (e.g., coal, iron ore, bauxite, copper concentrate, lithium, etc.).
• Review sales and purchase contracts post-trade to verify timing, commodity brand, and payment terms.
• Coordinate vessel nominations, including load and discharge port agent details, and stowage plans with relevant parties.
• Draft and liaise with banks for the issuance of Letters of Credit (LCs).
• Work with customers to open LCs, verify bank credibility, address discrepancies, and ensure timely issuance.
• Validate LC details and confirm compliance with contract terms.
• Prepare and ensure shipping documents align with LC requirements; liaise directly with banks for LC negotiations.
• Provide regular updates to buyers and sellers regarding vessel movements.
• Verify and prepare invoices and relevant documents from suppliers or for buyers to ensure compliance with agreements.
• Create letters of indemnity when required.
• Calculate laytime (demurrage and dispatch) for buyers (discharge laytime) and sellers, and address related issues.
• Track cashflow for receivables and payables, ensuring month-end transactions are completed on schedule.
• Update systems to ensure sufficient cash flow for processing payments.
• Use Excel tools to monitor shipment status.
• Record details of loaded shipments, including quality, quantity, bill of lading, and shipping documents, verifying them against buyer’s LC or shipping instructions.
• Track and manage demurrage and/or dispatch payments or receivables.
• Collaborate with team members to provide support and maintain operational coverage.

Risk Management & Compliance:

• Advise and support Front Office in contract reviews, revisions, and recommendations to minimize risk exposure.
• Ensure credit limits are monitored and not exceeded.
• Identify transactional, financial risks, and variances, addressing and mitigating them as necessary.
• Collaborate with teams to ensure transactions adhere to internal policies and escalate issues when required.
• Partner with various departments to develop amicable solutions for complex situations.

Compliance:

• Safeguard the confidentiality and privacy of information, protect organizational assets, report non-compliance, and adhere to all applicable laws and regulations.
• Follow internal control and compliance procedures rigorously.
• Work with the Compliance team to review, update, and enhance internal control processes as needed.

Others:

• Perform additional duties related to Trade Operations, such as system testing, as assigned by the supervisor.

Requirements:

• Diploma in business or related field.
• A minimum of 5 years of experience in dry-bulk commodities, preferably metals.
• Strong expertise in Letters of Credit (LC) and UCP600.
• Familiarity with bulk shipping, laycan terms, and demurrage, particularly for FOB-CFR shipments.
• Solid understanding of contractual commercial terms, including associated risks and obligations.
• Knowledge of international metals trade procedures (e.g., B/Cs, B/Ls, LC negotiation, security trade control, internal controls) is advantageous.
• Proficient in understanding commodities markets and associated functions.
• Awareness of insurance, AEO, import duties, VAT, and compliance regulations.
• Skilled in SAP financial modules and commodities trading systems.
• Advanced proficiency in Microsoft Office tools such as Excel, PowerPoint, and Word.

Job Description

• Industry/ Organization Type: Event Agency
• Position Title: Production and Operations Executive
• Working Location: Nearest MRT – Tiong Bahru
• Working Hours: Monday – Friday, 10am – 6.30pm
• Salary Package: Up to $3,400 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Work with the team to plan and organize events, conferences, and exhibitions.
• Handle all production needs, including permits and licenses.
• Find and manage vendors to ensure quality and timely service.
• Manage event operations from planning to completion for smooth execution.
• Assist with on-site setup and ensure event operations run as planned.
• Solve any issues during events quickly to ensure minimal impact.

APPLY NOW!!!

• Minimum 2 years of experience in event set construction.
• Ability to understand AutoCAD layouts and technical plans.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

IPOS International, a wholly‐owned subsidiary of Intellectual Property Office of Singapore, aims to catalyse industry and enterprise growth by providing IP expertise. To achieve this, we will offer committed and passionate individuals a place where their talent and opinions are valued. To succeed as an organisation, we believe in empowering individuals while working as a team of professionals with honesty and displaying integrity as core values. We invest heavily in our people so that they get the training and development they need to succeed.

How you can contribute and benefit

Are you passionate about building a community to support enterprises in their journey toward business growth? We are looking for an energetic individual to join our team and help grow a dynamic platform that connects enterprises with IA / IP solutions. This role offers a unique blend of responsibilities that allow you to develop your skills in user and community engagement, event support and platform management.

As part of the IP Grow team, you will be at the forefront of engaging with users and service providers, giving you a front row seat in building and fostering a thriving community. If you’re detail-oriented, proactive and excited to play a key role in a team that values collaboration and creativity, we’d love to hear from you!

Key responsibilities:

· Coordinate event logistics and operations, including setting up booths at tradeshows and roadshows, and actively engaging with visitors.

· Drive user engagement by facilitating connections, supporting marketing campaigns, gathering feedback, and managing incentive programs to boost platform participation.

· Manage incentive campaigns by liaising with users and ensuring smooth incentive redemption processes.

· Conduct outreach to potential service providers, communicating and guiding them through the application and onboarding process.

· Support platform operations, including creating member profiles, onboarding new members, updating profiles, and managing platform development activities.

· Maintain and monitor tracking reports, ensuring accurate routing of connection requests and consultation bookings to appropriate service providers.

· Contribute to platform improvement projects and support ongoing development initiatives.

We want to hear from you if you have/are:

· Diploma or Degree in Business, Marketing, Communications or a related field.

· 1-2 years of experience in events management, community building, business development, customer service or marketing role. Experience working in a Startup is a plus. Fresh graduates are welcome to apply.

· Enjoy working in a fast-paced and dynamic environment

· Good in both written and verbal communication skills.

· Proficient in using Microsoft 365 applications.

· A passion for community building and engagement.

About the Job

The Managing Director will be responsible for overseeing the day-to-day operations of the company, developing and executing business strategies, and ensuring the overall growth and success of the organization. This role requires strong leadership, strategic thinking, and the ability to manage a dynamic business environment.

The ideal candidate will be who with extensive experience in operations management, project management, and capable of driving efficiency and excellence.

To be successful in this role, an ideal candidate shall meet the following expectations:

• Strong technical and business develop background.

• Visionary and efficient leadership.

• Effective delegation and empowerment.

• A hands-on and result-oriented management skills.

Key Responsibilities:

• Accountable for developing and executing a strategic plan to significantly grow the business, delivering the outcomes while achieving the company's overall objectives.

• Drive continuous initiatives across the operations to enhance efficiency, productivity, and quality.

• Oversee the planning, execution, and delivery of all projects, ensuring they are completed on time, within scope, and budget.

• Develop, plan and manage the annual and monthly budget to ensure efficient allocation of resources and cash flow.

• Demonstrate skills at negotiating business deals including business and operation collaboration.

• Lead internal and external meetings, offer know-how insights, observations and suggestions; establish credibility; encourage and motivate others to communicate ideas.

• Ensure all operations follow to local, regional, and international regulatory requirements and industry standards.

• Build a positive and sustainable relationship with internal and external stakeholders to grow the technical capabilities and apply the state-of-the-art technology.

Qualification & Requirements:

• A good degree in Computer Technology, Business/Business Administration, Economics, Commerce, Finance, Management or other relevant field. Master’s Degree preferred.

• 15+ years of relevant working experiences in a senior management position, preferably in Business development/management/administration, Project Management for IT Solutions or Services or related areas.

• Practical experience in planning, and implementing, scaling up ideas/solutions.

• Entrepreneurial drive and demonstrated track record of work on issues related to technologies and business development.

• Strong set of personal values including integrity, honesty and service orientation.

• Proven ability to lead, inspire, coach and develop the IT and non-IT team, including people from different time zones, backgrounds and culture.

• Self-motivated individual and able to work under tight deadlines in a dynamic environment with competing demands for resources.

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

• Understand contractual terms and obligations to fulfill shipment requirements for dry bulk
  commodities.
• Upon confirmation of trade, examine contracts of sales and purchase to confirm timing,
  commodity brand, terms of payment.
• Liaise with counterparts on vessel nomination, load and discharge port agent details, stowage
  plan etc.
• Prepare LC draft and liaise with banks for LC issuance.
• Liaise with customers on LC opening, verifying bank creditability, resolve discrepancies and have
  customers issued LC on timely basis.
• Verify LC and other information to ensure compliance with agreement.
• Prepare and ensure shipping documents to comply with LC requirements. Liaise with bank directly for LC negotiation.
• Update buyers and sellers on vessel movement.
• Check and/or prepare invoices and relevant documents from supplier / to Buyer to ensure
  compliance with terms of agreement.
• Prepare letter of indemnity (if required).
• Prepare lay time calculations (demurrage, dispatch), for buyer calculate discharging lay time, for
  seller; resolve issues as required.
• Monitor cashflow for both receivables and payables.
• Ensure all month end transactions are complete within stipulated timeline.
• Updates system to ensure cash flow is sufficient to process payment.
• Monitor shipment status using an Excel tool.
• Upon loading of shipment, record quality, quantity, bill of lading and all shipping documents;
  checking against buyer’s LC or shipping instructions.
• Monitor demurrage and/or dispatch receivables or payables.

Requirements

• Minimum Diploma in business.
• At least 5 years of experience in a dry-bulk commodities position, preferably metals.
• Strong Knowledge of Letter of credit & UCP600.
• Familiarity with shipping (bulk) and usage of laycan and demurrage, particularly on FOB-CFR
  shipments.
• Proficient understanding of contractual commercial terms and its risks & obligations.
• Proficiency in SAP system (financial module) & Commodities Trading Systems.

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Operations Manager.

Major Responsibilities

• Manager the site operations, including effective hiring, motivation, development, training and discipline of the site operation technicians and maintenance teams.
• Monitor KPI and up-time requirements.
• Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Operations Manager, and Client Critical Facilities Manager.
• Support advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Responsibility for site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Support meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Support daily cadence meetings, monthly operation meeting and quarterly business review with client
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communication and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess relevant DC certifications
• Understands continuous improvement initiatives, client relationships and preparation of reports.Data Centre Operations Site Lead

Job Responsibilities:

• To coordinate with customers and sub contractors on maintenance and upgrading works.
• To prepare sales quotations, service orders and breakdown reports.
• To visit customers to gain their feedback.

Job Requirements:

• Diploma in Electrical, Electronics or Mechanical Engineering.
• Preferably 3 years of relevant working experience.
• Work experience in Lift/Escalator/Service/Project/Building industry preferred.
• Good communication skills.
• Only Singaporean need to apply

1. Guest Welcome and Interaction:Greet guests warmly upon arrival and provide a friendly first impression.
   Assist with seating guests, presenting menus, and explaining special dishes or promotions.
   Build rapport with customers to create a positive dining experience.
   
2. Table Management:Oversee guests’ needs throughout their dining experience.
   Coordinate with waitstaff to ensure timely food and beverage delivery.
   Monitor tables for cleanliness and reset them promptly for new guests.
   
3. Personalized Service:Offer customized recommendations based on guest preferences.
   Address specific dietary requirements or special requests professionally.
   Anticipate guest needs and proactively offer assistance.
   
4. Complaint Resolution:Handle guest concerns or complaints promptly and effectively.
   Collaborate with the restaurant manager to resolve issues and ensure guest satisfaction.
   
5. Upselling and Promotions:Promote restaurant specials, events, or loyalty programs.
   Upsell premium menu items or beverages to enhance the dining experience.
   
6. Coordination and Communication:Serve as the link between guests and restaurant staff, ensuring seamless communication.
   Support kitchen, and managers to ensure smooth service.
   
7. Maintaining Professionalism:Uphold the restaurant's service standards, etiquette, and grooming guidelines.
   Represent the restaurant’s values, ensuring all guests receive exceptional hospitality.
   

Skills Required for a Service Ambassador:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to handle high-pressure situations gracefully.
• Upselling and sales knowledge.
• Familiarity with restaurant operations and POS systems.

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

The Service Crew/Captain at La Table D’ Emma plays a pivotal role in ensuring a seamless daily operation, from opening to closing. This position involves taking orders, assisting with table settings, basic cashiering, maintaining cleanliness, and upholding service standards as per management guidelines. The Service Crew/Captain is also responsible for providing excellent customer service, handling inventory, addressing customer feedback, and collaborating with the restaurant team to deliver a pleasant dining experience.

What you will expect:

• Undertake day to day restaurant operational tasks such as taking orders, cashiering, serving food & drinks
• Create high standards of customer experience, be attentive towards the customers and their queries
• Prepare (Trainings provided) and serve alcoholic and non-alcoholic beverages to customers at bar or through beverage runners
• Coordinate with the restaurant team (stewards/bussers, kitchen staff) to ensure smooth operations and excellent customer service
• Familiarise oneself with the menu and beverage list, and confidently recommend/upsell items and specials to customers
• Handle customer complaints and feedback effectively, communicating issues to immediate managers for resolution
• Perform other related duties as required by the Assistant and/or Restaurant managers

Skills/Qualifications

• Previous experience in a similar role preferred
• Pleasant personality with a strong orientation towards customer service
• Positive attitude!

5 Days work/week rostered, must be able to work weekends. Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

Responsibilities

• Greet customers and provide prpfessional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Provide professional scalp analysis
• Recommend packages according to individual needs and conditions
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Stidies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and team player
• Good interpersonal and responsible team player
• Good interpersonal and communication skills
• Good command of spoken English
• Work location - Orchard area

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job