• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Create and execute a comprehensive sales strategy for the service offerings.
• Provide technical advice to potential customers regarding servicing of the company’s products.
• Lead, mentor, and manage the service sales team, providing guidance, training, and support.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Oversee contract negotiations and ensure the delivery of services meets client expectations.
• Ensure invoice is prepared in a timely manner.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to generate sales revenue
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Rush Logistics Services Pte Ltd is a dynamic and growing organization providing premium manpower solutions within airport lounges and other high-profile environments. We are seeking a highly skilled and experienced Human Resource Manager to lead and oversee our HR operations. This role is critical to ensuring compliance with employment regulations, fostering a high-performance culture, and driving organizational growth through effective talent management strategies.

Responsibilities

• Develop, implement, and manage HR policies and procedures aligned with the company’s strategic objectives.
• Oversee the full spectrum of HR functions, including talent acquisition, onboarding, payroll management, performance appraisals, and employee relations.
• Provide expert advice and strategic support to management and employees on HR-related matters.
• Ensure compliance with employment laws and regulations, conducting regular audits of HR practices and documentation.
• Lead initiatives to enhance employee engagement and create a positive, inclusive workplace culture.
• Manage and oversee training and development programs to upskill employees and prepare them for leadership roles.
• Maintain accurate HR records and generate detailed reports to support data-driven decision-making.
• Collaborate with operations teams to support HR needs related to activities within airport lounges, including staffing, performance monitoring, and employee well-being.
• Adapt and perform effectively in a fast-paced environment, ensuring seamless HR operations even under tight deadlines.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• A minimum of 5 years of proven experience in HR management.
• Proficient in English and Mandarin to effectively communicate with a diverse workforce and stakeholders.
• Strong leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Highly organized, detail-oriented, and able to handle sensitive information with professionalism.
• Strong problem-solving and decision-making skills.
• Proactive and resourceful, with the ability to perform under pressure and in a fast-paced environment

EA LICENSE 06C4414/ R1107000

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Responsibilities:

• Technical Infrastructure Operations Lead having experience with Patching operations (CVE Assessment, Patching baseline, ops framework) across technologies like Windows/ ESXi/ Linux/ Unix/Network/ Middleware/ OCP/ Desktop, etc.
• Proficient in few of the above-mentioned technologies.
• Able to handle 30-member team and multiple customer stakeholders.
• Experience with SLA Management, reporting. Good in Oral and presentation skills.
• Documenting all reported malfunctions and actions taken in response.
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
• Remaining up to date with advances in technology and industry best practices.
• Proactively monitor and resolve infrastructure service issues prior to escalation.
• Documenting all reported malfunctions and actions taken in response.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10 to 20 years of relavant experience.
• Proven experience with SCCM or other patching tools.
• Change and incident management processes.
• Ability to think through problems and visualize solutions.
• Excellent analytical and problem-solving skills.

Job Summary

Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements. Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details.
• Fast learner and efficient.
• Good Stake holder management.

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Understand High Risk events like PEP, Adverse Media, etc.
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Understands the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey.
• Analytical mind and ability to articulate the risk concerns to complete the review.

Competencies

Action Oriented

Collaborates

Manages Ambiguity

Decision Quality

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements. Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details.
• Fast learner and efficient.
• Good Stake holder management.

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Understand High Risk events like PEP, Adverse Media, etc.
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Understands the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey.
• Analytical mind and ability to articulate the risk concerns to complete the review.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements. Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details.
• Fast learner and efficient.
• Good Stake holder management.

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Understand High Risk events like PEP, Adverse Media, etc.
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Understands the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey.
• Analytical mind and ability to articulate the risk concerns to complete the review.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers
• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

We are currently one of the preferred partners for a large banking client and are engaged closely. We are looking for an account manager with strong experience managing an account portfolio end to end handling all facets such as revenue management, Sales and Stakeholder engagement. This Account Manager’s objectives would be to serve as the main point of contact in all matters related to client concerns and needs, build, and strengthen client relationships to achieve long-term partnerships .

Responsibilities:

• Building relationships: Developing strong relationships with customers, and connecting with key stakeholders
• Identifying opportunities: Identifying new business opportunities with existing customers
• Working with the internal organization and practices to bring the best of Capgemini to the front
• Revenue Management including contract negotiations
• High level understanding of Banking Domain and Technology skills
• Contract Management: Handling contracts and Account Revenue targets
• Managing risk: Managing risk

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Guest Services Leader in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Can play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity.
• Be accountable for Guest Service Agents’ execution in ensuring consistent Holiday Inn Express guest experience.
• Assist with third party vendor induction and support in managing the performance of third party vendors
• Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee engagement.
• Ensure ‘one team approach’ and quality service through daily communication and coordination.
• Develop programs that drive improvements in team member engagement and are aligned with the Make Every Interaction Counts brand service behaviors.
• Develop, implement and monitor team member succession planning to ensure future strength.
• Responsible for Guest Services Agents’ Training / Rostering / Coaching as directed by the EAM, Hotel Manager or General Manager.
• Respond to guest complaints and ensure corrective action to resolve their issues / concerns.
• Carry out the special needs and requests of guests and repeat visitors.
• Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Demonstrate BrandHearted behaviors by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.
• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships.
• Responsible for IHG Rewards Club enrolment and recognition.
• Assist guest services agents in all Reception tasks.
• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service Level Standards.
• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management.

Qualifications and requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Medical & Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Manage the relationship between Fujitsu and its selected AMS partner
• Function as Fujitsu POC for support issue escalation, AMS issue resolution, and project initiation
• Proactively ensure AMS support is working within the bounds of the terms of the agreement
• Collaborate with Business and AMS support partners to ensure business demands are appropriately administered
• Proactively provide status on all activities to appropriate stakeholders
• Follow applicable standards, procedures, guidelines, and methodologies in the support and/or maintenance of systems
• Develop procedures, processes, and guidelines that are efficient and focused on the quality of the process or end-state deliverable
• Other projects and initiatives as assigned

Requirements and Skills:

• 3 to 5+ years strong experience working as a Service Delivery Manager for SAP Application Maintenance and Support & Project engagement in a medium organization
• Must have SAP Functional (Logistics module) or Technical Consultant hands-on experience in SAP Projects or Maintenance Support services
• Have experience in managing customer's stakeholders such as business users, IT managers etc., as well as external contractors or partners
• Well-versed with the execution of Support operations like Incident Management, Change Management/Change Request, Problem Management, Service Requests, SLA, Status reports, Dashboards, etc
• Experience in transition from project to support