Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

Job Description:

Perform shipment arrangements from point of client engagement till the end of its business cycle.

- Work with and manage Clients’ expectations to fulfil shipment requirements.

-Liaise with respective Vendor partners; ensuring costs of shipment arrangements are in line with the business.

- Processing shipments via required administrative channels/systems.

- Work within organization’s network of partners to ensure actual shipment arrangement is completed.

- Perform billing and costing upon shipment completion.

- Provide periodic relevant reports

Qualification :

· Results driven

· Attention to detail

· Good command of English; both written and verbal

· Good interpersonal and communication skills

· Proficient in Microsoft Office; Outlook, Excel and Word

· Fresh from Studies are welcomed to apply

· Experience in freight forwarding is a plus

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

MANAGER ( FULL TIME )

PROVIDE MANAGEMENT CONSULTING AND TECHNICAL GUIDANCE SERVICES

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

You will be responsible for overseeing and coordinating the maintenance operations of Caritas Agape Village building and maintenance of facilities.

Your primary focus will be on ensuring the efficient and effective functioning of all building systems, including electrical, mechanical, and safety components.

You will lead a team of maintenance personnel, providing direction, training, and guidance to ensure optimal performance.

To collaborate, facilitate, and coordinate events held at Caritas Agape Village with the Program and Membership Team

Facility Maintenance Oversight:

• Supervise and coordinate the day-to-day maintenance activities of the building.

• Ensure the proper functioning of all building systems and equipment.

Preventive Maintenance Planning:

• Develop and implement preventive maintenance schedules to extend the life of equipment and reduce unexpected breakdowns.

• Conduct routine inspections to identify potential issues and address them proactively.

Regulatory Compliance:

• Ensure compliance with building codes, safety regulations, and other relevant standards.

• Stay informed about changes in regulations and implement necessary adjustments.

Vendor Management:

• Collaborate with external contractors and vendors for specialized repairs and services.

• Negotiate contracts, oversee work quality, and ensure timely completion of projects.

Budget Management:

• Develop and manage the maintenance budget including sinking fund and optimizing resource utilization.

• Monitor expenses and identify cost-effective solutions without compromising quality.

Team Leadership:

• Lead, mentor, and develop a team of maintenance staff.

• Foster a positive and collaborative work environment, encouraging skill development and continuous improvement.

Emergency Response Planning:

• Develop and implement emergency response plans and procedures.

• Coordinate with relevant stakeholders to ensure a prompt and effective response to unforeseen events.

Record Keeping and Reporting:

• Maintain accurate records of maintenance activities, inspections, and repairs.

• Generate regular reports to track performance metrics and identify areas for improvement.

Energy Management:

• Implement energy-efficient practices to reduce operational costs and environmental impact.

Building Security and Safety:

• Ensure the implementation of security measures and safety protocols within the building.

Space Management:

• Optimize the use of space within the building, ensuring efficient layouts and functionality.

Project Management:

• Oversee and manage major maintenance projects, renovations, and facility upgrades.

Communication and Coordination:

• Communicate effectively with stakeholders, tenants, and relevant agencies.

• Coordinate and collaborate with other departments and teams as needed.

Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.

Work Experience:

Minimum 5 – 10 years of proven experience in managing operations within either a social work, Voluntary Welfare Organization (VWO), or non-profit organization.

Educational Background:

Possession of a general degree, providing a solid foundation for the role.

Availability:

Willing and able to work on weekends and public holidays, demonstrating flexibility and commitment to the organization's mission.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Lead and supervise the fabrication team, providing guidance and support to ensure optimal performance
• Develop and implement training to enhance team skills and knowledge
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement
• Plan, organize, and coordinate fabrication activities to meet production schedules and deadlines
• Foster good relationships within other shifts and work closely to ensure consistency
• Monitor fabrication processes to ensure adherence to quality standards
• Troubleshoot and resolve production issues promptly to minimize downtime
• Establish and enforce quality control procedures to ensure the highest standards of product quality
• Conduct regular inspections and audits of fabricated products and processes
• Collaborate with the Quality and Process Improvement Engineers team members to implement corrective actions as needed
• Manage inventory levels of raw materials and supplies necessary for fabrication processes
• Coordinate with procurement to ensure timely availability of materials and tools
• Optimize the use of equipment and resources to enhance productivity
• Promote a culture of safety within the fabrication department, ensuring compliance with safety regulations and protocols
• Conduct safety training sessions and regular safety audits
• Prepare and maintain accurate records of production activities, including output, quality metrics, and staff performance
• Generate reports for management on production status, challenges, and opportunities for improvement
• Utilize timekeeping system to monitor worked hours, planned leave, and unplanned absences
• Maintain Lean Management and 5S systems and monitor closely for adherence and continuous improvement
• Other duties and tasks as assigned

Required :

• Leadership and team management
• Quality control and assurance
• Technical knowledge of fabrication techniques
• Safety compliance and risk management
• Effective communication and interpersonal skills
• Managerial experience in a fast paced environment preferred
• Process documentation
• Excellent problem solving skills

Location: Tuas (Company pick up available - West & North)

Salary: $2,000 - $2,500 + OT + AWS + Bonus

Working days: Monday - Friday

Working hours: 8:15am – 4.30pm

Job Description:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testings
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Requirements

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Marine Engines or Generator Sets.
• Relevant experience in mechanical engineering industry

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Monday - Friday, 8.30am – 5.30pm

Location: Jurong

Basic + AWS + VB

Responsibilities

• Handle service requests for both scheduled and unscheduled maintenance in compliance with the Company’s Service Agreement.
• Diagnose and resolve any system issues encountered during maintenance service visits at customer locations.
• Oversee and ensure the quality of work performed by subcontractors during maintenance tasks, while providing technical support to other departmental staff.

Requirements

• With 1-2 years’ experience in service and maintenance of alarm, card access and CCTV systems.
• Candidate with building construction safety supervisor / Work-At-Height / Risk Management certs will be an added advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Responsibilities:

• Manage team of beauticians and spa therapists
• Leading outlet to achieve sales target
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Sales experience is a must
• Preferably with 2 years of proven relevant working experience in beauty industry for example: Beauty Manager, Shop Manager, Spa Manager
• Experienced beauticians and consultants interested in management position but without management experience are also encouraged to apply
• Proven sales track record
• Well groomed with a friendly personality.
• Good communications and interpersonal skills, and service attitude.
• Effectively bilingual
• Able to start work with short notice

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.

Job responsibilities

• Acquire a strong working knowledge of the organisation’s programmes, services and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Engage interest in potential customers and provide them with clear explanations on the offered programs to boost lead creation.
• Support cross selling activities to existing customers.
• Develop professional rapport with customers and build brand loyalty.
• Ensure that queue management is being practiced at the front desk.
• Assist with crowd management during the peak periods.
• To work closely with the Deputy Front Desk Leads and provide regular feedback and insights in achieving greater customer intimacy.
• Attend to customers’ feedback and challenges in a professional manner in a timely fashion.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate

• Possesses at least a Diploma.
• Required to work shift hours and on weekends (3 weekdays and 2 weekends).
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.

Expect the best for the best

• An attractive remuneration package
• Attractive staff benefits and perks
• Company-wide welfare and employee engagement initiatives

Start your journey with us today at www.thelearninglab.com.sg/joinus/. Shortlisted candidates will be contacted within 2 weeks from the date of application.

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

• Execute a project effectively once a project order is received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with the purchasing team with regard to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control of inventory to facilitate timely shipment and delivery, thereby maximizing customer satisfaction and minimizing cost;
• Plan, scheduled as well and coordinated materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production, and procurement updates
• Other related duties as required by HOD/ Management

Requirements

• Recognised Diploma or Degree in any field
• Preferably 2 years experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working knowledge and experience in SAP system preferred but not a must
• Able to analyze information quickly and accurately
• Excellent planning, communication and problem-solving skills with an eye for details;
• Customer service-oriented and result-driven with the ability to work independently in a fast-paced environment.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

-Managing call handling, delivery coordination & equipment controller

-Order processing process in import, export & transhipment cargo

-Liaise and coordinate with customers/carriers to ensure accuracy in documentation and smooth movement of shipment

-Prepare trucking instruction letter to haulier

-Declare dangerous goods form for shipper and ensure compliance with requirement

-Undertake other tasks assigned by immediate superior

-Minimum 2 years of working experience in shipping and logistics industry

-Monitor equipment/shipment movement from one port to another port

-Check and verify shipping details on documents

-Filling of all relevant paperwork and documents requirement

-Has good organisational and communication skill, reliable, resourceful and initiative

Responsiblility:

• Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience
• Prepare tables for meals, including set-up of items such as linen, silverware and glassware.
• Take orders and serve food and beverages to guests at tables in dining establishment.
• Serve alcoholic/non-alcoholic beverage; adhering to licensing/liquor regulations.
• Ensure workstation is stocked with appropriate condiments at all time.
• Ensure adherence to the safety, sanitation and hygiene policies.
• Able to work on weekend and public holiday
• Able to work shifts