Responsibilities:

Store Operations & Management

• Ensure all back end systems are aligned for efficient operations.
• Ensure all SOPs are followed, in-line with company wide standards, and provide the proper training and guidance to the team.
• Ensure all team members are trained on all FOH roles and execute them to the set standards.
• Work together with the kitchen team to ensure a seamless culinary experience for the guests.
• Oversee all maintenance works in the store and report upwards anything that is not in working order.
• Manage all store inventory, ensure ordering is in place to avoid outages.
• Set and enforce a cleanliness plan for the store, ensuring the presentation of the venue is always up to company standards.
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by team members.

Guest Experience

• Provide an exceptional guest experience at all times and lead the team in doing the same.
• Build long standing relationships with regular guests, being their point of contact for any needs.
• Advocate for the needs of the guests and the guest experience. Push the team, the operations, and the business for constant improvements that will provide meaningful enhancements for the guests.
• Find ways to resolve any guest problems and turn complaints or incidents into memorable guest experiences.
• Manage, apply and ensure brand experience & customer service policies and procedures meet audit requirements.

Team Management

• Manage and oversee Workforce Planning policies for the store, including recruitment of new team members and weekly rostering of the team, in order to enhance existing, or optimize available, resources as necessary.
• Set and communicate clear performance expectations for all team members.
• Provide training and learning experiences for all team members.
• Outline growth plans for team members within the organization.
• Create a positive and fun working environment that encourages professional behaviour, exceptional guest experiences, and staff retention.
• Provide feedback, re-training and performance management as needed to underperforming staff.
• Communicate clearly with the larger management team on all staff matters - both high and low performers, and provide action plans.
• Foster a supportive working relationship with all direct reports.
• Conduct all performance appraisals for the FOH team.

Finance

• Optimise revenue at store level to meet weekly, monthly, and annual revenue targets.
• Oversee all ad-hoc expenses, providing approval and guidance to minimize the need for unforeseen expenditures.
• Manage manpower hours to stay within budget while meeting operational needs.

Communications and Reporting

• Facilitate seamless communications within the store team and between the store team and larger organization.
• Foster good working relationships with all internal and external partners including but not limited to Upper Management, Brand and Merchandising teams, Central Kitchen, Logistics Team, External Vendors, Store Neighbors and Partners.
• Proactively and clearly communicate all necessary information to the store team, ensuring information is not only shared but understood.
• Proactively and clearly communicate upwards, ensuring appropriate information is shared and necessary attention is brought to accomplishments and challenges for the store.
• Ensure all daily store reporting is executed in a timely fashion and according to SOP (end of day reporting, requisitions, etc…).
• Participate, as relevant, in all larger company management meetings.

Requirements:

• Min 6 years of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Computer literate.
• Willing to work on rotating shifts, weekends and public holidays.
• 5 or 6 days alternating work week.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description & Requirements

1. Formulate business planning, management strategy program in optimizing current and potential market opportunities and business performance.
2. Lead and oversee a team of Sales Engineers in achieving sales target and goals.
3. Resourceful in developing new customer's base and secure improving sales target on existing customers.
4. Analyze Profit / Loss of projects and providing cost control and cost effectiveness strategy.
5. Ensure effective control of resources in providing quality / cost efficiency and on time delivery service for customers.
6. Respond to customers' enquiries, follow-up and provide technical solutions to clients.
7. Compiling and review contractual quotation for existing and new products as per customer's enquiries.
8. Provide regular update to customers on project development in a timely manner.
9. Prepare monthly sales input / output and making use of data to make sound analysis and decision.
10. Initiate and develop good customer service and rapport with customer and always ready to serve customer better.
11. Perform risk assessment for all new enquiries.
12. Ensure compliance with any applicable regulatory requirements as defined by customer.
13. Manage the configuration management including subsequent engineering change.
14. Oversee the control of documents/drawings.
15. Participate in the implementation of risk assessment and risk control of medical devices.

• Preferred to have Diploma in mechanical / precision engineering field or equivalent.
• At least 5 years of working experience in Sales position in the precision engineering inductry and with proven track record of sales performance.
• Good presentation skills.
• Self-starter and result orientated.
• Able to work independently and deal with organizations that is diverse in size ownership, sophisticated and cultural point of view.
• Outgoing, charismatic personality and good social skills.
• Must possess class 3 driving license and own vehicle.

Key Responsibilities:

Team Leadership: Lead, mentor, and develop a team of engineers and technical staff.

Project Management: Plan, execute, and deliver projects on time and within budget while ensuring quality standards.

Technical Guidance: Provide technical direction and support to team members, helping to resolve complex issues and promoting best practices.

Collaboration: Work closely with vendors, classification society, and other stakeholders to align technical solutions with project objectives.

Quality Assurance: Implement and maintain processes for quality assurance and continuous integration.

Budget Management: Manage technical budgets and resource allocation effectively.

Innovation: Stay current with emerging technologies and industry trends to drive innovation within the team.

Responsibilities:

· Responsible for preparation and application of the Project Execution Plan.

· Monitor and manage the day-to-day operations of the project/program/term contract, including developing short- and long-term targets, overseeing daily activities, ensuring safety and quality, implementing financial controls, and coordinating reporting with all stakeholders and subcontractors.

· Plan work schedules and efficiently organize project/maintenance activities to meet agreed-upon deadlines.

· Formulate project plans that effectively allocate the resources required by the projects.

· Manage all project risks and resolve technical, contractual and other issues that may rise.

· Prepare and manage project budgets, ensuring cost efficiency.

· Attend regular meetings with clients, consultants, and subcontractors as required to ensure the compliance with the overall project standards, procedures, and requirements.

· Communicate clearly and confidently with senior management, providing solutions and contingencies for any problems encountered.

· Ensure smooth execution of all projects from pre-construction to post-construction stages.

· Ensure the prompt delivery of all project deliverables.

· Regularly inspect the progress of the work on site and provide guidance to the project and construction management teams on best practices and potential efficiencies on scheduling and processes.

· Oversee and support the Construction Management Team to ensure the adequate and timely flow of information, designs, technical data and feedback, to meet the stringent construction schedule requirements on the project.

· Ensure all project activities meet industry standards, building codes, and client specifications.

· Ensure compliance with all statutory requirements, codes of practice, and company safety rules and regulations at all times.

· Any other duties assigned by management.

Requirements:

· Bachelor’s degree in civil engineering, Mechanical or Electrical, Construction Management or equivalent

· At least 5 years of experience in the field of project management

· Strong leadership, team management, organizing and planning skills

· Excellent interpersonal, communication and negotiation skills.

· Expertise in project management tools and methodologies.

· In-depth knowledge of construction processes, materials, and regulations

· Problem-solving and decision-making abilities.

Responsibilities:

• Search and screen potential candidates across various recruitment platforms and proactively reach out to them.
• Attract outstanding candidates to join the team and maintain regular communication with existing candidates.
• Maintain candidate relationships and provide a positive recruitment experience.
• Collaborate with the team to ensure a smooth recruitment process and timely completion of recruitment tasks.

Qualifications:

• Minimum of 5 years of HR or Talent Acquisition experience, with at least 2 years of experience in headhunting and talent sourcing.
• Bachelor's degree or higher, preferably with an international student background.
• Understanding of the Web3 industry.
• Excellent communication and interpersonal skills.
• Strong paperwork skills.
• Familiarity with different recruiting platforms and recruitment processes.

Job responsibilities：

(1) Study the tender documents, drawings, specifications, source for suppliers and subcontractors and collate pricing for comparison.

(2) Prepare tender reports and analyze costings for tender.

(3) Present the costings to internal stakeholders and put up recommendations.

(4) Attend tender interviews and answer tender-related queries.

(5) Establish the Project cost estimation and control procedures

(6) Control & report Overall Project Construction Costs/Budget

(7) Project budget forecasting quantity surveying

(8) Team support to the Project Manager in Contract Management Cost Control.

(9) Manage contractual matters relating to cost and delays with the client and the subcontractors.

(10) Review contracts and negotiate commercial terms & conditions.

(11) Negotiate with consultants and resolve contract issue and dispute management

(12) Project management involving the supervision of subcontractors, regular site inspections, liaising with clients and consultants to ensure timely completion of the projects.

(13) Preparation of progress reports, progress charts and interim progress claims.

(14) Adherence to safety practices in the work place

Requirements：

(1) Degree/Diploma in Quantity Surveying, Building or Civil Engineering

(2) Minimum 10 years of working experience in tendering, estimating and measurement of quantities.

(3) Good speaking and writing in both English and Chinese.

(4) With a actual experience of large-scale public building renovation will be preferred.

RESPONSIBILITIES (E.g. Job Scope) :

• Lead QS team in overseeing the entire lifecycle of contracts and tender processes from pre-tender to post tender.
• Support tender cost assessment and tender documents submission in compliance with Tender Instruction and the Specification / Requirement.
• Monitor tender and/or contract deliverables, timelines and obligations, ensuring adherence throughout the tender / project lifecycle.
• To assist Project Director and Head of Contract Division to review and finalize project costs, prepare project financial reports and contractual update to Senior Management.
• Analytical and problem-solving skills in contract administration for Civil Work / Infrastructure projects.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

Please specify：

· Educational Level and the field of study: Tertiary Education in Quantity Surveying fields or equivalent

· Type of experience required: Relevant skills in contract and commercial negotiation and drafting. Prefer relevant knowledge in infrastructure or underground tunnelling projects

· Amount of experience: At least 12 years’ experience in civil engineering or infrastructure projects in managing commercial settlement / agreements. Good networking across construction industry and experience in both tender and post tender.

Desay SV is committed to play an active role in the transformation of future mobility. In tandem with megatrends in the automotive industry, Desay SV will continue and further enhance its investment in the focused areas of vehicular interior cabin electrification & integration, vehicular intelligence & security and vehicular internet & connectivity. Desay SV is committed to augment its expertise and capabilities in R&D, quality management and intelligent manufacturing for over 30 years, ensuring that it is able to meet the diverse needs of OEM customers and provide them with superior solutions and services. The Company has established long-term partnerships with Volkswagen Group, Toyota Motor Corporation, Mazda, FAW Group, SAIC Group, Geely Auto, Great Wall Motors, GAC Group, Chery, Volvo Cars, NIO, XPENG and many other global OEM customers.

Duties/ Responsibilities:

• Identify market opportunities and define automotive electronics product vision, goals and roadmaps.
• Conduct market research and competitive analysis to inform product decisions.
• Act as the primary liaison between the product team and other departments, ensuring clear communication and alignment.
• Present product plans and progress to executive leadership and other key stakeholders.
• Foster strong relationships with customers and gather feedback to guide product improvements.
• Analyze product performance data and make data-driven decisions to enhance product offerings.
• Perform market potential analysis and competitor analysis.
• Propose and implement product strategy to meet company's growth and revenue plan.
• Implement processes and tools to improve efficiency and effectiveness of product management practices.
• Other duties or projects, as assigned.

Requirements:

• Bachelor’s degree in engineering, Computer Science or its equivalent.
• Experience in automotive electronics industry, preferably with product management or product marketing experience.
• Product management/marking experience in automotive industry, especially in products such as display, infotainment, domain controller, internet of vehicles, ADAS and/or autonomous driving.
• Strong understanding of product development processes, agile methodologies, and user-centred design principles.
• Analytical mindset with the ability to interpret date and translate it into actionable insights.
• Experience with market research, competitive analysis, and customer feedback mechanisms.
• Proactive, extrovert personality, team player & goal focus.
• Ability to work under pressure in a structured environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

We're on the lookout for enthusiastic individuals to join our team as Guest Service Executive (HOST) This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant team.

JOB DETAILS:

➡ Position: GUEST SERVICE EXECUTIVE (HOST)

➡ Location: 600 N Bridge Rd, Parkview Square (3 min Walking distance from BUGIS MRT)

➡ Salary: $2400-2700

➡ 5 Working days per week. (including weekends and PH)

➡ 2 Shifts per day roster (opening & closing)

A Guest Service Executive is responsible for:

• Hosts Primary Responsibility is to coordinate the welcome desk and ensure all guests that enters the outlet are greeted and seated.
• Facilitates all guests needs and expectation in the outlet by providing exceptional service.
• Ensure that all standard procedures, rules, regulations and sequence of service are highly implemented.
• Provide service that reflects the high standards of the company and exceed all guest expectations.
• Support any activities of the management.
• Abide by all rules, regulations, policies and procedures of the company.
• Ensure the effective inter departmental communications are conducted in a professional manner.

Key Responsibilities

• To report on duty punctually, in full uniform according to appearance and grooming standards.
• To promote and maintain a positive working relationship with colleagues.
• To consistently offer professional, friendly and warm service.
• Must possess outstanding guest service skills, professional presentation and communication skills.
• Must be able to handle a multitude tasks in an intense, ever changing environment.

ALPHA HR PTE Ltd. | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE Secondary School. If you are selected,

You will work closely with the Operations Manager and/ Admin ICT Manager in MOE Secondary School (nearest MRT- Boonlay / Pioneer) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

The Services required are set out as follows:

1.Supervise students at the GEAR-Up Room.

2.Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave

3.Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.

4.Work with TIC to organize or conduct structured activities at the GEAR-Up Room.

5.Supervice and ensure safety of students in the GYM room.

6.Clean the gym room and the sports hub.

7.Carry out administrative roles (such as receiving and inspecting goods and/or services, compilation of delivery orders) to assist the Operations Manager;

8.Any other operational support services duties as assigned by the Authority.

9.Anyother duties as assigned by School Leaders.

Job Requirements:

1.Ability to communicate and work in teams.

2.Prior experience in any of the below areas would be an added advantage:

*Logistics- related work

*Administrative role

3.The Personnel must have at least a Primary 6 local school education or equivalent.

Summary:

Contract Period:

• From 15 Jan 2025 to 31 May 2025 and July 2025 to 31 oct 2025 (about 9 months)

Working Hours:

• Monday to Thursdays :7:30 am to 5:00 pm inclusive of 1hr lunch break.
• Fridays: 7:30 am to 4:30 pm, inclusive of 1hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays.

LOCATION: Boonlay / Pioneer

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Service Center Associate

As a Service Associate - Service Center, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

The Service Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

a) Provide applications troubleshooting and on-site support.

b) Log, escalate and follow through with issues.

c) Simulate user problems to resolve operating difficulties.

d) Coordinate activities to identify, diagnose and rectify problems

e) Provide 24/7 primary application maintenance support.

f) Provide reports for related KTLO activities

g) Ensure that all KTLO related activities are done on time

h) Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements.

i) Work closely with vendor and users to fulfil operation requirements and issue resolution

j) Involvement in the system integration testing phase / User Acceptance test prior to implementation.

i) Assist, Support and Ensure contract management related process and documents are complete on time.

Requirements / Qualifications:

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 1 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Our client, a leading Indian bank is looking to hire Relationship Manager/ Senior Relationship Manager within their Private Banking group.

Responsibilities:

1. Client Relationship Management:Understand client requirements to ensure superior service delivery.
   Provide regular updates to clients on financial market developments and their portfolios.
   Acquire new high-net-worth clients and deepen relationships with existing ones.
   
2. Investment Advisory:Offer investment advice tailored to client needs and risk profiles in alignment with the institution's house views on products and asset classes.
   Map clients' financial needs by analyzing risk profiles, asset allocations, investment horizons, and liquidity requirements.
   Design customized portfolio proposals incorporating diverse products across debt, equity, and other asset classes.
   
3. Portfolio Management:Actively review and rebalance client portfolios based on buy/sell/hold triggers or recommended allocation changes.
   Facilitate FCNR/INR deposits within the product framework as part of comprehensive asset allocation strategies.
   
4. Revenue and AUM Growth:Drive growth in assets under management (AUM) and revenue generation through effective client engagement and relationship management.
   
5. Compliance and Regulations:Ensure full compliance with local regulatory frameworks, in-country sales and marketing guidelines, and institutional policies.
   
6. Leadership:Lead a team of Relationship Managers (RMs) and Client Service Managers (CSMs), if assigned.
   Undertake additional tasks or projects as directed by the reporting manager.
   

Qualifications & Requirements:

• CACS Certification: Mandatory qualification.
• Candidate should have 3+ years of relevant banking experience (RM) or 5+ years of relevant banking experience (SRM)
• Customer Relationship Management skills
• Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
• Knowledge and understanding of Indian banking landscape, India market and macroenvironment.

If interested then please send in your CV to [email protected]

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Duties:

- Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.

- Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.

- Conduct and facilitate psycho-education group sessions according to the curriculum provided to youths.

- Relevant work experience of at least 2 years with youths and families is preferred.

- Preferably trained in FAST (Family and Adult Support Tool) and/ or YLS/CMI (Youth Level of Service/ Case Management Inventory).

- Knowledge and ability to case assess, engage, and carry out intervention plans in a timely manner.

Requirements:

- Minimum Degree/ post graduate in Social Work or Counselling.

- Be able to work with clients in time-based programs to achieve desired outcomes.

- Good team player with interpersonal skills in working with youth

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

F&B Service Crew cum Cashier

Job Description & Requirements

F&B Service Crew cum Cashier

$2300

5 working days per week

11 hours per day (included 1.5 hours break)

47.5 working hours per week

Working Location: Island wide shopping mall

Responsibilities:

· To greet customers and provide good customer service

· To have good product knowledge (training provided)

· To ensure overall cleanliness of the shop at all times

· To perform duties at the cashier, ensuring that payments are charged correctly

· Perform other related tasks as assigned by managers and supervisors

Requirements:

· No Experience required, training will be provided

· Candidates who possess a Basic Food Hygiene certificate will have an added advantage.

· Team player, with a good learning attitude