Job Description: Senior Manager Asia Pacific Communications
Position Description: the Senior Manager Asia Pacific Communications will be responsible for the development and execution of regional communication plans that drive stakeholder engagement internally and externally across the Asia Pacific region. The role requires an ongoing, proactive and thoughtful assessment of the external regional environment, business priorities and key trends to plan, develop and execute impactful programs. This role will report to the Vice President, Corporate Affairs Asia Pacific and be based in Singapore.
Key responsibilities include:
· Ensures a robust Corporate Affairs stakeholder and issues management approach is developed and executed for regional business priorities.
· Monitors the internal and external environment to ensure corporate integrity is established and fostered consistently across the culture, products and services, leadership, and all operational aspects of the business.
· Develop a strong understanding of the Company’s Asia Pacific business including our people, operations, and external operating environment.
· Executes approved strategies to shape and influence regulations and policy in partnership with the business.
· Works collaboratively with the global external affairs organization to represent Asia Pacific on projects and councils for the functional representation.
· Provides advice and collaborates with key business leaders on media and governmental issues to develop contingent business and or crisis management plans.
· Develop and implement integrated multi-stakeholder public relations programs to drive business objectives and enhance the company’s reputation.
· Provides leadership for executive/senior level stakeholder engagement on Healthy Lives, GCI and Sustainability.
· Develop and implement integrated, employee engagement programs to drive business objectives, talent development and employee retention.
· Serve on the Asia Pacific Corporate Affairs Leadership Team and Asia Pacific Healthy Lives Counsel contributing to strategic decision making in setting the direction of the business.
· Ensure 100%compliance with internal and external policies, laws, and requirements.
Position Requirements:
· University/Bachelor’s Degree or Equivalent is required.
· ~10 years’ related media/business/government facing experience particularly in advocacy, stakeholder engagement and policy making.
· Strong track record in shaping the Asia Pacific external environment.
· Extensive experience in formulating and leading significant issues management and government relations.
· A deep knowledge of the industry regulatory & healthcare policy environment coupled with a strong ability to clearly articulate a plan that enables NCHC to understand the risks, opportunities and implications of industry/government initiatives that may impact the business with strategies to manage issues both proactively and reactively.
· Ability to interface, develop rapport, and be articulate with Senior Leadership from NCHC and with external high-level positions (Heads of State, Political Leaders, Regulatory Leaders, etc.).
· Fluent English is required, other language proficiency is a plus.
· Ability to connect the right people and processes to deliver key business outcomes.
· Able to foster and develop leaders to meet the growing demands of the Company.
· Strong writing skills.
· Experience of working for a large international company.
· Ideally should have multi location operational experience.
· Proven ability to lead project teams and manage external consultants.
· Ability to manage internal budgets to strategic planning process.
· in English. Mandarin desirable.
Preferred Requirements/Competencies:
· Ability to navigate high-impact, high-risk and complex situations.
· Strive for continuous improvement and embrace innovative ideas in daily work
· High degree of organizational awareness, ability to connect the dots to understand all the interdependency and big picture
· Excellent analytical and organizational skills.
· Consumer health care industry knowledge is strongly desired.
· Superior ability to accomplish company goals in a matrix environment.
· Proven experience developing and implementing strategic and tactical plans.
· Hands-on crisis and reputation management experience.
· Demonstrated understanding of the Consumer Health business and the ability to translate business needs into strategic public affairs plans that advance the business unit and Company goals.
· Bachelor’s degree required. Advanced degree strongly preferred.
· Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and drive positive business impact.
· Business Mindset: Use business and market insights to support, advise on, and identify solutions.
· Trusted Business Partner: Builds and maintains trusted partnerships with internal stakeholders across functions and leverages influential communication to frame analytical insights and develop fact-based business strategies focused on value creation.
· Digital Champion/Technology Advocate: Embrace and practice a digital mindset through encouraging and role modelling the use of technology.
· Agility and Innovation: Leverages an agile and creative mindset to adapt to change and drive innovative value creation, continuous process improvement, and proactive learning through new technology, processes, and people.
· Strong writing skills.
· Strategic Talent Mindset: Supports a strategic and holistic talent agenda by proactively taking ownership and accountability for attracting, developing and retaining talent that drive value creation, including helping to foster a culture where every person feels included.