• Manage daily operational demands and supports business continuity to develop the organisation's strategic growth plans and setting the direction for new projects.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

Degree in any relevant discipline.

• At least 5 years of fuel farm operations experience in the Aviation industry.
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Position Overview: The Academy for Healthy Longevity at the Yong Loo Lin School of Medicine, National University of Singapore, seeks a dynamic and versatile Research Associate to serve as the Executive Support and Operations Lead. This pivotal role will provide high-level support to the Principal Investigator (PI) and executive staff, while gaining broad exposure to various aspects of geroscience and geromedicine research. The successful candidate will play a crucial role in advancing the Academy's mission to position Singapore as a global leader in healthy aging research.

This one-year appointment offers an exceptional opportunity for a motivated individual to fast-track their research career by engaging in diverse projects and gaining comprehensive insights into the field of healthy longevity.

Main Duties and Responsibilities

## Executive Support

- Serve as the primary liaison between the PI, executive staff, and internal/external stakeholders

- Manage the PI's schedule, including coordinating meetings, travel arrangements, and prioritizing commitments

- Prepare and edit high-level correspondence, reports, and presentations for the PI and executive team

- Assist in the development and implementation of strategic initiatives aligned with the Academy's goals

## Research Coordination

- Collaborate with research teams to track project progress and ensure timely completion of deliverables

- Assist in the preparation of grant proposals, ethics applications, and regulatory documentation

- Coordinate with internal departments and external partners to facilitate research collaborations

- Support the dissemination of research findings through publications and conference presentations

Main Duties and Responsibilities

## Operational Management

- Support day-to-day operations of the Academy, ensuring efficiency and effectiveness

- Support the management of budgets and financial planning for research projects and operational activities

- Coordinate facility and equipment management to support research activities

## Team Leadership and Development

- Assist in the recruitment, onboarding, and training of new staff and students

- Identify training needs and facilitate professional development opportunities for team members

- Foster a collaborative and innovative work environment that promotes excellence in research

## Stakeholder Engagement

- Represent the Academy at conferences, workshops, and public forums

- Assist in organizing and executing outreach events and initiatives to promote the Academy's work

- Build and maintain relationships with academic partners, industry collaborators, and government agencies

Qualifications

- Master's degree in Life Sciences, Medicine, Public Health, or a related field

- Minimum of 3 years of experience in a research or healthcare setting, with demonstrated project management skills

- Strong understanding of clinical research protocols, regulatory requirements, and ethical standards

- Excellent organizational and problem-solving skills, with the ability to manage multiple projects simultaneously

- Exceptional written and verbal communication skills, with the ability to interact effectively with diverse stakeholders

- Proficiency in data analysis, research methodologies, and relevant software applications

- Demonstrated leadership potential and the ability to work both independently and collaboratively

- Keen interest in geroscience, geromedicine, and healthy aging research

- Adaptability and willingness to engage in a wide range of tasks and research areas

This position offers an unparalleled opportunity to gain comprehensive exposure to cutting-edge research in healthy longevity while developing crucial leadership and operational skills. The successful candidate will play a vital role in advancing the Academy's mission and positioning themselves for rapid career growth in the dynamic field of geroscience.

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Service Technician - (CCTV & Smart Door Systems) - Class 3

Working Days: 5.5 days

Working Hours: Mon-Fri 9am-6pm , Sat 9am-1pm

Location: Nicoll Highway

Salary: $2000 - $3500 + OT (If required)

Training Provided!!

Responsibilities & Duties:

• Installing CCTV / Electrical Wiring / Cabling installation/ Door Access System/Smart Home System.
• Servicing and maintaining of company product at customer place.
• Be able to work across multiple teams to get things done
• Perform any other ad-hoc duties as designed.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Executive Secretary to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage the Managing Director’s calendar, meetings, scheduling appointments, and travel arrangements.
• Minutes taking and handling sensitive information in a confidential manner
• Monitor email and manage phone calls
• Manage various office communication use appropriate office communication tools.
• Assist in preparing presentations, reports, and correspondence for internal and external stakeholders.
  File management, expense reimbursements, and other administrative support.
• Communicate and liaise with internal and external stakeholders and providing information or redirecting as appropriate.
• Ensure and managed physical and electronic documents
• Any ad-hoc duty as assigned

Requirement

• Min Diploma in Business Admin
• Min 4 years of relevant experience
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

1. JOB DESCRIPTION

Job Title

Customer Service Agent - Mandarin & English Communication

Occupation

CUSTOMER CALL CENTRE OFFICER

Job Description & Requirements

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Mon to Fri - 8am to 5.30pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet)

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes.

Key Responsibilities:

1. Career Readiness Assessment:

· Evaluate and profile learners based on their career goals, skills, and industry interests.

· Maintain up-to-date records of learner profiles for targeted career support.

· Identify suitable learners for freelance Classroom Support roles and other job opportunities and extend invitations.

2. Career Assistance Workshops and Sessions:

· Plan and deliver career workshops focused on job readiness, resume building, and interview preparation.

· Organize one-to-one career advisory sessions, providing learners with personalized guidance to support their learning and career development journey.

3. Engagement and Career Outcome Tracking:

· Track learner participation and engagement in career services activities.

· Monitor and report on career outcomes, including job placements and learner progression.

· Provide follow-up support to ensure learners achieve their career objectives.

Qualifications & Requirements:

· Minimum educational attainment of Diploma.

· Strong interpersonal, communication, and problem-solving skills.

· Proficient in both written and oral communication.

· Experience in career services, talent development, or workforce planning.

· Familiarity with resume building, interview techniques, and career development strategies.

· Ability to work effectively with diverse populations and tailor services to meet individual needs.

· Commitment to maintaining professional ethics and standards in career services.

· Career coaching certification or qualification is a plus.

Key Skills:

· Relationship management

· Communication, presentation and coaching skills

· Market research and analysis

JOB RESPONSIBILITIES

• Be accountable for overall Quality of Service and Patient Satisfaction rate.
• Handle and resolve our patient’s enquiries and/or grievances in a tactful manner.
• Identify opportunities to recommend suitable treatment plans to our patients.
• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.
• Communicate new initiatives to patients in a professional and tactful manner.
• Assist with ad hoc tasks assigned by the management.

JOB REQUIREMENTS

• Must have at least 2 years of experience in similar capacity
• Ability to stay driven and passionate about work even during challenging times
• Excellent interpersonal and communication skills
• Strong ability to communicate well with people from all walks of life
• 5 days work week (Off on a weekday and Sunday)

Permanent, Full Time

We are seeking candidates with:

· A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.

· At least 2 years of experience in Engine Repair & Maintenance.

· Fresh graduates are welcome, and the company will provide training.

Roles & Responsibilities

· Perform the repair, maintenance, or overhaul of marine diesel engines 2 & 4 stroke under the supervision of Engineer / Technicians.

· Comply with all the requirements to carry out the jobs in the shipyards or anchorages.

· Lifting and shifting heavy components of engine back to the workshop for repair/reconditioning and vice-versa.

· Ensure prompt response and smooth communication with the customers

· Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

· Relevant marine / mechanical / engineering qualification

· Hands-on experience in trouble-shooting, maintenance and repair is an added advantage

· Candidates with no experience may apply as apprentices as training will be provided

· Willing to work in a shipyard/anchorage environment

· Able to work overtime as and when needed

An attractive remuneration package and career growth opportunities await the successful candidates. Interested applicants are invited to email with detailed resumes indicating their current and expected salary.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic Salary up to $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Basic knowledge of spare parts (preferred).
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

SEEKING EXPERIENCE F&B SERVICE CREW FOR THE FIRST PRADA CAFE IN ASIA!

3 months Contract F&B x12 (Start 5 Dec 24)

• Assist in Opening and closing the café
• Attend to customers & their needs, engaged conversations with customers, etc.
• Taking orders, welcoming customers, and providing information about menu items, specials, and events.
• May required to share information about company new / limited edition products
• Cleaning tables, floors, equipment, and other areas to maintain a clean and hygienic environment
• Restocking, tracking inventory levels, and advising management of low stock
• Comprehensive Training will be provided as the high end boutique inside Café concept is different from normal cafe

Requirement:

• Tertiary Education with good communication & interpersonal skills
• Well-groomed, customer service oriented, composed, patient etc.
• Able to commit minimum 2 months as training will be provided
• Preferably some F&B or guest relations experience in high end hospitality industry
• Possesses Food Hygiene Cert a plus
• Contract will be extended for good performers

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Service Coordinator / Sales Support

(Industrial Equipment)

• Working Day: Monday - Friday 8.30 am to 5.30 pm
• Working Location: Near Pioneer MRT
• Salary: S$ 2,600 – 3,300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Overview:
We are looking for a motivated and detail-oriented Ecommerce Customer Service Representative to join our team. The ideal candidate is a great communicator who can handle customer inquiries efficiently and with a positive attitude. This role involves assisting customers with their orders, resolving issues, and providing information about our products and services.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, live chat, and social media.
• Provide accurate, valid, and complete information by using the right methods and resources.
• Resolve product or service problems by clarifying the customer's issue, determining the cause, and offering the best solution.
• Process orders, refunds, and exchanges in a timely manner.
• Keep records of customer interactions, transactions, and issues, updating our internal systems.
• Identify and escalate priority issues to the appropriate department or supervisor.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with other teams (e.g., Warehouse, Purchasing) to improve the overall customer experience.
• Stay up-to-date with product knowledge and company policies to accurately assist customers.

Requirements:

• Previous experience in a customer service role (preferably in ecommerce/retail/call centre).
• Excellent verbal and written communication skills (English).
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple tasks and prioritize efficiently.
• Proficiency with Microsoft Office and basic computer skills.
• Diploma or equivalent and above is a plus.

Preferred Skills:

• Experience working in ecommerce or online retail.
• Knowledge of common ecommerce platforms (Shopee, Lazada, Magento, etc.).
• Bilingual or multilingual skills are a plus.

What We Offer:

• Competitive salary with quarterly bonus if target are met and benefits package.
• Opportunities for growth and advancement.
• A supportive and collaborative team environment.

Work Schedule:

• Onsite shift work required (8.30am - 5.30pm/1pm - 10pm) rotating with the team.
• 6 off days every 4 weeks.

Job Benefits:

• Basic $2200
• 5 days work , Shift Hours (No Midnight Shift)
• Location : Changi Airport

Job Responsibilities:

• Assist passengers with inquiries, check-ins, and boarding procedures.
• Handle luggage-related issues and resolve passenger complaints professionally.
• Ensure smooth and efficient customer service operations.
• Provide accurate information on airport facilities and flight schedules.

Job Requirements:

• Minimum 1 year of customer service experience in a fast-paced environment.
• Strong communication and interpersonal skills.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)