• Developing and managing marketing technology stacks to ensure seamless execution of campaigns and strategies
• Overseeing and optimizing marketing automation processes to improve workflow efficiencies
• Tracking, analyzing, and reporting on marketing campaign performance to inform strategic decisions
• Managing the marketing budget, ensuring that spending is aligned with strategy and objectives
• Ensuring compliance with data privacy regulations and best practices within marketing operations
• Collaborating with cross-functional teams to align marketing initiatives with sales, product development, and customer service efforts
• Implementing and managing customer relationship management (CRM) systems to enhance customer insights and engagement
• Conducting market research and competitive analysis to stay ahead of industry trends and inform marketing strategies
• Facilitating continuous improvement by identifying and implementing process enhancements within the marketing department
• Training and mentoring marketing staff on best practices, tools, and technologies
• Establishing and maintaining scalable processes that ensure best practices in campaign and lead management
• Coordinating with vendors and third-party service providers to ensure the effective execution of marketing programs and technology utilization

Working Location: Changi Airfreight Center
Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm

Responsibilities:

• Manage and oversee the daily operations of the department, leading a team of 10 staff members.
• Ensure the smooth and efficient handling of both air and sea shipments on a daily basis.
• Proactively address and resolve operational challenges, ensuring timely solutions to any issues that arise.
• Enforce and maintain proper discipline and adherence to company policies within the operations department

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or relevant field
• Minimum 2 years of working experience in warehouse operations (Freight Forwarding, Air or Sea)
• Experience in managing a team
• Proficiency in MS Office
• Possesses supervisory and leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Must need to work on Weekends and Public holidays
• Need to well versed in handling Indian and Bangladeshi groceries
• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and weekly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Planning of roster and ensuring all outlets are adequately stocked on a daily basis
• Responsible for cost management i.e. manpower cost, operational cost, etc.
• Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).
• Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
• Build and maintain strong relationships with suppliers
• Identify and implement strategies to drive foot traffic
• Create creative events, promotion and leasing to attract customers and increase revenue.
• Must have communication skills
• Need proficiency in English, Tamil and Bangla/ Hindi

Details:

• Salary from $4,800 to $6,000, with AWS and Variable Bonus
• Working Time: Monday to Friday. 8.30am to 5.30pm.
• Location: Kranji (North)

Job Responsibilities:

• Oversee daily production operations to ensure efficiency, quality, and adherence to schedules.
• Manage and lead production teams, providing guidance, training, and performance evaluations.
• Monitor inventory levels and coordinate with procurement to ensure the availability of raw materials.
• Implement and maintain safety protocols, ensuring compliance with workplace regulations.
• Troubleshoot production issues and implement solutions to minimize downtime.
• Collaborate with the planning team to optimize production processes and resource utilization.
• Track and analyze production metrics to identify areas for continuous improvement.
• Support the Production Manager in strategic planning and execution of operational goals.

Requirements:

• Proven experience in production management, preferably within the manufacturing industry.
• Strong leadership skills, with the ability to guide, motivate, and develop teams.
• In-depth knowledge of production processes, safety protocols, and regulatory compliance.
• Excellent problem-solving skills with the ability to troubleshoot and implement effective solutions.
• Strong organizational and time management skills to meet production targets.
• Ability to analyze data and metrics to drive process improvements.
• Excellent communication and interpersonal skills to collaborate across teams.
• Ability to work independently and proactively in a fast-paced environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Responsibilities:

• Develop, establish, maintain, and enhance customer relationships.
• Perform, monitor, and ensure 100% inventory accuracy in inventory management, including cycle counts and both inbound and outbound processes, physically and in the system.
• Monitor and follow up with customers weekly to resolve discrepancies in inbound and outbound goods.
• Ensure accurate processing of order shipments based on customer and/or management instructions.
• Collaborate closely with Warehouse Operations to ensure timely and accurate inventory movements.
• Be capable of handling physical tasks in the warehouse.
• Perform any other duties assigned by the warehouse manager.

Requirements:

• At least 1 years of working experience as warehouse customer services
• Experience with warehouse operations
• Experience with WMS / SAP and MS Office

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Nomura Overview
Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

Department Overview
Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry

Role Description:
You will form part of the AEJ Shared Services team. Shared Services support the Global Markets activities across multiple asset classes and is responsible for Asset Services, Tax Operations, Network Management, Settlements, Confirmations and Listed Derivative.

You would work closely with the business and senior managers to help drive new initiatives/ projects, utilizing data to optimize processes and facilitate decision making.

You will be tasked with learning the business and processes, to identify and implement solutions to enable business initiatives. You will work with the Shared teams and collaborate with other teams within Operations and other Corporate divisions.

The right candidate should have the interest to expand and develop their business knowledge across multiple domains, be adaptable to manage changes and work closely with stakeholders in different locations.

Main responsibilities are:

• Review and manage risks across multiple Shared functions
• Effectively work with teams to map business processes
• Gather and communicate requirements/information from stakeholders
• Engage with and presenting to management and wider teams.
• Identify areas of inefficiency, reoccurring issues, quality improvement and remediation.
• Identify opportunities to improve and automate manual processes, and drive change where required.
• Manage a broad spectrum of stakeholders.

Skills, experience, qualifications and knowledge required

• Degree with minimum 5 years of working experience in a financial institution. Experience in a Global Markets/Investment Banking environment preferred.
• The preferred candidate would have demonstrated their adaptability by working in different teams/ departments across Middle and Back Office.
• Knowledge in listed derivative processing will be an advantage
• Experience in managing offshore teams and external vendors will be an advantage.
• Strong organizational skills, able to multi-task, track and meet deliverables before agreed deadline.
• Attention to detail with strong logical thinking and analytical skills. Able to produce and articulate solutions to stakeholders.
• Strong communication and interpersonal skills
• Expertise in technical skills such as VBA, Python and data analysis skillsets will be an advantage.

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 8513

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Description

• Responsible for overseeing the management, maintenance, and operations of buildings and facilities.

• Supervise and lead a team of contractors in performing maintenance work.

• Plan and implement preventive maintenance schedules.

• Conduct regular safety inspections and audits to identify hazards and ensure compliance with workplace safety policies.

• Generate regular reports for management regarding the condition and operations of the facility for further improvement.

• Monitor and control costs related to M&E operations to ensure they stay within budget.

• Ensure M&E systems comply with local building codes, safety regulations, and environmental standards.

Job Requirement

• Good interpersonal and communication skills

• Strong working experience in facilities management and equipped with good technical knowledge in M&E and building maintenance services

• Ability to lead and manage maintenance teams and external contractors effectively

• Willing to work and station in oversea, as oversea allowance and accommodation will be provided

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

The Executive will be responsible for overseeing the operations of assigned departments and managing resources to ensure an efficient, personalized service in a pleasant and comfortable environment. Plan, implement and support the hospital’s daily operational functions, including special projects.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

1. Work closely and support assigned Clinical Departments in the development and operational management of new/ existing clinical services and patient-centric work processes across the care continuum.

2. Work closely and support the assigned Clinical Departments in business, financial, operational and manpower planning in achieving department and organisation targets. This would include, but not limited to, developing and carrying out business plan in conjunction with Clinical HOD to ensure goals are reached.

3. Work closely with Clinical HOD and Operation HOD to raise the profile and image of the department and its doctors.

4. Work closely with Clinical HOD on regular review of Clinical Department/ service line performance indicators (i.e. Balance Score Card, Financial Performance ) and ensure optimum utilization of resources.

5. Work closely with stakeholders on the purchase of medical equipment / equipment to support clinical services of the department.

6. Support in data management and analysis of performance indicators.

(B) GENERAL

1. Be a leader in embracing change.
2. Align the department's goals with the business goals of the hospital.
3. Support all corporate activities.
4. Foster continuous improvement as our way of life by encouraging staff efforts at improving processes to achieve operational excellence.

JOB REQUIREMENTS

(A) EDUCATION, TRAINING AND EXPERIENCE

• Basic degree.
• 1-3 years in service industry/ health-care related areas. Fresh graduates or candidates with less experience may be considered for the position of Executive.
• Knowledge of hospital operations.
• Possess positive attitude, initiative and keenness to learn.
• Possess strong analytical, good interpersonal and communication skills.

(B) SPECIALISED TRAINING

• Knowledge of computer software.
• Knowledge of statistics.

• Position : Building Operations Manager/Facilities Manager (Real Estate/Property)
• Location : Orchard
• Working hours : 5 Days/Office Hours
• Salary (commensurate with experience) : Up to $5000 + AWS + Performance Bonus + 18 Days of Annual Leave (Increase 1 Day per year)
• Duration : Permanent
• Industry : Real Estate/Property

Main Responsibilities:

• To optimise operations of the asset’s equipment and systems.
• To identify, initiate and execute special projects to improve and enhance the asset’s operations.
• To attend to tenancy matters such as tenants' request, feedback and conduct inspection for the handing and taking over of tenanted premises.
• To negotiate and manage effective building maintenance service contracts and ensure timely renewal and replacement.
• To plan and budget for the development’s operations and ensure that building works are carried out accordingly.
• To lead and supervise the Operations team which may include Senior/ Building Executive, and Senior/ Technicians.
• To liaise with Government bodies/ Consultants/ Architects/ Contractors on building’s matters.
• Supervise and uphold company’s policies and procedures to ensure compliance, safety, security and welfare of staff.
• To ensure timely submission of Management reports, Budget and ad hoc reports as and when assigned.
• Any other tasks as assigned by immediate supervisor/management.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Property Development/Real Estate Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Managers specializing in Property/Real Estate or equivalent
• Certified as Environmental Control Officers for Specified Premise

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Requirements:

• Able to work in a non-aircon environment
• Able to travel to multiple sites
• Able to carry load up to 20-24Kg
• Able to work in a fast pace environment

Responsibilities:

• Oversee day-to-day operations to ensure efficient deployment of manpower resources.

• Coordinate with clients to understand staffing requirements and ensure timely fulfillment.

• Supervise and train operational staff to maintain high standards of performance.

• Implement and improve operational processes to enhance overall efficiency.

• Monitor and manage workforce schedules, ensuring optimal utilization.

• Address and resolve operational issues promptly to minimize disruptions.

• Collaborate with HR to recruit, onboard, and retain qualified manpower.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure compliance with safety standards and company policies.

• Generate and analyze operational reports for continuous improvement.

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover.

S/He will drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the institution in its current campuses and the new Campus.

Key Responsibilities

• Develop, review and update Environment, Health and Safety (EHS) policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct and facilitate monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support the academic, administrative and student activities.
• Any other duties as assigned from time to time.

Job Requirements

• MOM registered WSH Officer and qualified Fire Safety Manager.
• Minimum 8 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

• Identifies operational problems by observing and studying the functioning and performance of systems.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.
• Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.
• Investigates complaints and suggestions by interviewing process supervisors and operators.
• Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
• Anticipates operational problems by studying operating targets, modes of operation, and unit limitations.
• Maintains safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organizations.
• Great research and reporting skills
• Strong understanding of operations, services, and applications
• Excellent engineering and manufacturing control
• Good analytical and problem-solving skills
• A talent for technical innovation understanding

The incumbent will manage the day-to-day operations and maintenance of the assigned campuses, all aspects of building, improvement and fit-out projects which entail feasibility studies, budgeting, funding approval, design, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. S/he will plan and drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes and implement projects to support the operations and services of existing and new campuses.

Key Responsibilities

• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support the University’s academic, administrative and student activities.
• Review the designs/specification/drawings submitted by consultants and/or contractors, to value add to achieve quality, compliance and value for money.
• Attend meetings and to carry out inspections on site to check that the works carried out by the contractors meet the desired quality/workmanship, completed on time and within budget.
• Be part of the sustainability workgroup, draft policies, implement initiatives and compile data and statistics for reporting.
• Undertake any other tasks or responsibilities as required by Management in the course of work.

Job Requirements

• Minimum 8 years of relevant experience with recognised degree in Engineering, Building, Estates or Architecture.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, interpersonal and change management skills.
• Good oral and written communication skills.
• Ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment.
• Innovative and technology savy.
• Be involved in after office works when necessary and required.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

• Achieve and surpass the site’s budgeted trading targets.
• Ensure customers comply with contract payment terms.
• Manage consigned stock in line with contractual commitments.
• Promote and maintain health and safety standards for staff and visitors, adhering to company and customer policies, and report any non-compliance.
• Ensure compliance with company systems, policies, and procedures.
• Deliver on customer commitments, including cost savings, inventory reduction, and logistics efficiency.
• Provide timely reports, KPIs, and feedback to support planning, budgeting, and performance management.
• Use preferred suppliers and build supplier relationships to reduce costs and meet service agreements.
• Clearly define team roles, motivate staff, and support their development.
• Prepare monthly engineering reports and assist with site audits.
• Work closely with customer engineers on maintenance planning and scheduling.
• Manage and update master data in the customer’s CMMS.
• Handle and execute change requests.

Requirements:

• Diploma in Engineering or Supply Chain Management (relevant experience may also be considered).
• At least 2 years of experience in business development or management within a fast-paced industrial environment.
• Familiarity with the industrial consumables/MRO market, products, and applications.
• Proficient in Windows programs and integrated systems for sales order processing and stock management.
• Experience with enterprise systems like SAP.

We regret only shorlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Summary:

Under the supervision of General Manager, the Operations Manager oversees pest management operations. He is expected to manage multiple sites or projects concurrently as assigned. He is responsible for the overall planning, deployment and management of resources of the assigned projects. He is to ensure that a ll project deliverables and customers’ expectations are met and fulfilled.

Key Responsibilities:

Plan. Pest Management Operations

• Collaborate with the teams in the management of contracts/projects.
• Attend client briefings/meetings to establish expectations, KPIs, service level agreements and related work processes.
• Conduct detailed site assessments to determine actual scope of work onsite and associated risks and challenges.
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site.
• Establish action plans to enhance the effectiveness of pest management operations.
• Plan work schedules of teams to ensure pest management work is carried out effectively.

Executive Pest Management Services

• Communicate roles & responsibilities and performance expectations to Supervisors in charge of the site/project.
• Review site operations to track progress and allocate resources effectively.
• Undertake site visits to resolve onsite challenges that may impact scope of work or achievement of service deliverables.
• Submission of Monthly reports before the due date.

Manage safety of Pest Management Services

• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with pest management work on site and establish safety procedures, protocols and guidelines.

Manage teams and incidents

• Manage capability development of staff. Analyze and manage incidents and emergencies at work site. Manage and report work-related incident and emergency investigations.

Others

• Participate in tender interviews, customer’s meetings and/or marketing presentations to potential clients to showcase technical capability and experience.
• Attend to other duties as may be assigned from time to time.

Objectives of this role

• Lead the planning and execution of an event, keeping in mind the role of a banquet manager
• Stand by the vision and ethos of the company, while planning any event
• Liaise with the banquet sales manager and director at all times
• Devise actionable plans to stay under budget
• Adhere strictly to the schedules and timelines as a banquet event manager

Responsibilities

• Plan the number of waiters, servers and other staff required as the director of banquets
• Monitor the placement of tables, décor, chairs and cutlery of an event, as per the theme and standards that are pre-defined
• Ensure that the documentation of the schedule and timelines are in place
• Collaborate with the chef and brief them on the various meal courses
• Negotiate with various vendors and train the banqueting assistants to do the same
• Adhere to local laws and regulations while executing the banquet manager's responsibilities

Required skills and qualifications

• Prior experience working as a banquet manager, assistant banquet manager, or in the hotel industry
• Certificate or diploma in catering, hospitality or a similar discipline
• In-depth understanding of the hospitality industry and its common practices
• Impeccable decision-making skills and the ability to work long hours
• Able to work on public holidays or weekend.

Preferred skills and qualifications

• Bachelor’s degree in catering or hospitality
• Knowledge of common catering management software
• Outstanding negotiation and organisational skills

Operations Duties

• Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves doublechecking data entry and verifying information to maintain data integrity.
• Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.
• Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rd party principals outside of the Company.
• Assist operations team on other Solver minds CVP modules.
• Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.
• Facilitating cash to master in liaison with Operations and Treasury.

Finance Duties

• Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.
• Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.
• Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.
• Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.
• Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.
• Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.
• Resolve Cost team’s queries on voyage cost and vendor management.
• Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts.
• Compute/distribute the apportioned proceeds across the relevant trades.
• Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.
• Prepare yearly admin budget and review quarterly admin re-forecast.
• Provide any other statistical reports as and when required.

Admin Duties

• Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.
• Maintain and Update the Share Point page for the Agency Department.
• Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.
• Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.
• Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Qualifications

•  Diploma in Business Administration or equivalent.
•  3 years working experience with finance background.
•  Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred.

Technical/Professional Skills

• MS Office proficiency.
• Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.
• Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.
• Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

POSITION DESCRIPTION AND RESPONSIBILITIES:-

• Acting as the point of contact between Company, internal and external stakeholders.
• Assist to register patients as and when required
• Assist the clinical team to follow up on query to external stakeholders
• Data Entries and ensuring minimal errors
• Responsible for managing and ensuring sufficient stocks for daily operations.
• Assist in coordinating logistics for operations
• Consolidating and compiling monthly updates from operations for reporting
• Handle patient inquiries via phone, email, and WhatsApp.
• Any other adhoc duties assigned.

QUALIIFCATIONS/REQUIREMENTS:-

• Min Diploma/”A” Level
• Good interpersonal and communication skills, including ability and experience in engaging with external stakeholders.
• Good team player and able to work independently.
• Computer Literate and able to use Microsoft Office
• Able to do Day Shift work up to 12 hours – 44 hours work week, including Weekends and Public Holidays

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

1. Processing employee data and support hiring process
2. Processing daily attendance and update to HR & Payroll Software
3. Assisting in roster Planning
4. Assisting in operational related paper work and annual evaluation security agency license renewal
5. Able to work in shift and 6 working days per week
6. Support Opeartions Team

• Identifies operational problems by observing and studying the functioning and performance of systems.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.
• Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.
• Investigates complaints and suggestions by interviewing process supervisors and operators.
• Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
• Anticipates operational problems by studying operating targets, modes of operation, and unit limitations.
• Maintains safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organizations.
• Great research and reporting skills
• Strong understanding of operations, services, and applications
• Excellent engineering and manufacturing control
• Good analytical and problem-solving skills
• A talent for technical innovation understanding

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.