JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Manager/ Senior Assistant Manager, Crisis Planning and Operational Resilience

The incumbent will play an integral role in designing hospital infrastructure for the various types of Crisis (e.g. Civil Emergency, disease outbreak, mass casualty incidents) and management of Business Continuity Plan (BCP) for the hospital. In addition, the candidate will develop strategies and formulate policies and training programs to support the hospitals emergency preparedness across all departments within the institutions. Training and mentorship on crisis planning will be provided to the successful candidate.

Responsibilities

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.
• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,
• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,
• Collaborate with various internal and external stakeholders to develop and establish business continuity plans and emergency response plans,
• Scan horizon for new structures, techniques, and technology to mitigate against and prepare for identified hazard,
• Work with internal and external stakeholders in development and maintenance of risk management plans, business continuity plans emergency response plan,
• Establish Emergency Management awareness and training programs that comprises engagement, training, exercises, so that all clinical and non-clinical departments and their staff know and buy-in to their roles,
• Work closely and as part of the command, control, & communications, surge capacity and bed management, security, safety, information technology, and fire teams, and subsequently form an ideal organization structure incorporating emergency preparedness
• Support planning and procurement of EP equipment, including development of maintenance regime and ensuring the readiness state,
• Plan, implement and coordinate on the setup of hospital capacity and crisis operation and related developments during peacetime and crisis management,
• Act as the main point of contact for all Emergency Planning (EP) related matters for internal stakeholders and external agencies (ie Ministry of Health’s Crisis Strategy and Operations Group),
• Support the Responsible Person in planning for the Hospital Protected Vital Facility and related responsibilities during National Emergencies,
• Provide secretariat support for Emergency Planning-related meetings and track matters arising, project timelines and updates, and
• Any other duties/projects which may be assigned from time to time by Reporting Officer.

Qualifications

• At least a Bachelor in any discipline with at least 4-8 years of relevant working experience,
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
• Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
• A natural curiosity and eagerness to ask questions, explore new ideas and seek out innovative solutions,
• Maintain 100% confidentiality, tactful, diplomatic, resourceful, and exercises independent judgment and discretion,
• Proactive attitude and determination to ensure required outcomes are achieved with a sense of accountability.

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Provide a positive customer experience with fair, friendly, and courteous service
• Handle phone calls for reservations and enquiries
• Greet and direct guest to designated reserved table
• Record orders, serve food and beverages
• Input orders into POS system
• Maintain a safe and clean environment
• Ability ti wirk unsupervised and produce quality work
• Communicate effectively with team members and management
• Ensure a neat and tidy appearance
• Other ad hoc duties as assigned by superior
• Comfortable with handling alcoholic beverages and night life

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA License no.: 17C8809

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients, help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

About Company:

NEU Industries Pte Ltd is established in Singapore since April 2008, distributing medical and pharmaceutical products to hospitals, nursing homes an pharmaceutical manufacturing companies. Products include chemicals, patient trolleys, medical machines, surgical instruments medical pulps consumables, and rehabilitation products. We work closely with end users to design consumable products to meet their needs.

Headquartered in Singapore and having regional offices in Thailand and Malaysia, NEU Industries is poised to bring forth innovative products and solutions close to the hospitals and nursing homes.

Job Description:

• Response to service calls within customer's stipulated service response time

• Attend to service and repair works on site

• Test, install and commission equipment at customer's premise

• Sufficient knowledge about Company’s product to handle customer queries

• Contribute to product improvement and localization of the Company

• Inspect and test equipment, accessories and consumables

• Provide technical presentation and conduct technical trainings (if required)

• Submit weekly technical activities reports or other reports

• Support activities like technical services, exhibitions, customer visits, etc.

. Support overseas affiliated companies when required

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including Jurong Port Pte Ltd and ST Engineering.

RESPONSIBILITIES

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)

• Ensure that the IGH truck is clean and in serviceable operating conditions• Practice safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English

• Possess a Singapore Class 4/5 driving license

• Familiar with Singapore's road network and traffic

• Preferably 1 year of experience driving Class 4 trailer-trucks

• Good physical health to handle shift schedules and working outdoors

• Ability to work Night Shift (7.30pm to 7.30am) is an advantage

Highlights:

• High Salary with Attractive Bonus Package (Service Bonus Up to $10,000 for experienced Port Driver)

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

• Well Established Company

• Working hour: 8.15am – 5.45pm (Monday - Friday)

• Company located at Tuas

• Company transport provided: Boon Lay, Bukit Batok, Choa Chu Kang

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Generate Delivery orders and invoices
• Answering phone calls
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Mailing of Tax invoice to customers
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month
• Arrange courier service as and when required
• Prepare invoice and packing list
• Consolidate and submit petty cash summary to accounts every month
• Attend sales inquiry and process order via email / phone calls
• Process PO to vendors
• Update and follow up with customer outstanding order
• Liaise with customer of goods collection method and payment
• Booking of flight and prepare travel requisition for approval
• Cheque recording and submit vendor invoice to accounts
• Manage and Update absentees via INFO-Tech system

Requirement

• GCE O Level & above
• 1 - 2 years of relevant working experience in similar position

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution
• Handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.
• Knowledge of Import, Export, Haulier Processes and procedures

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

• Tracking the loading status of all vessels.
• Manage the CBF/Booking Forecast Table and update the load balance figures daily.
• Make sure all necessary documents and Portnet creation are completed prior to the vessel's closing time, along with sending the final forecast and special container list to the Partner/V0.
• Enter and upload booking and loading data into the internal system.
• Respond to customer inquiries, provide rate quotations, and while building strong relationships.
• Work closely with Sales and Trade departments to optimize revenue.

Requirements:

• 2-3 years of relevant experience in Shipping Industry or similar role
• Fluent in English and Mandarin, as this role involves liaising with Chinese counterparts

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Career Trial for Jobseekers

Training Allowance $7.50 – $15/hour

Full Time Position

6 days work week, Shift work & no fixed rest day.

Outline of Career Trial Objectives

The objective of the career trial at BreadTalk is to provide comprehensive hands-on experience in bakery operations, customer service, product quality, team collaboration, sales, and personal development to assess suitability for a long-term career with the company.

Career Trial Activities Plan

Details of Activities / Tasks

Orientation:

- Brief on the Company's Vision, Mission and Core Values

- Brief on Job expectations

- Understand Grooming Standards

- Brief on SOP for uniform standards

- Brief on Code of Conduct

- Brief on Cash Control Policy

- Brief on Handling of Company Properties Policy. Food Safety:

- Practise food safety and hygiene procedures.

Lobby and Kitchen: - Able to show the different areas in the outlet for both lobby and kitchen

- Brief on product knowledge

- Brief on product movement and sales pattern

Opening tasks:

- Brief on outlet opening time and prepare to open outlet

- Perform counter set-up

- Prepare for the opening of the outlet by ensuring cleanliness, operating of lighting and setting up of POS system (Cashier)

- Perform display and present products in conformance to Maintain DisplaySOP

- Perform check on product shelf life and ensure compliance

Cashiering and Lobby Service - part1:

- Perform delivery of customer service in accordance with the company's expectations

- Able to apply cash control policy

- Perform daily banking in accordance with cash controlpolicy

- Demonstrates warm and friendly environment to customers

Cashiering and Lobby Service - part2:

- Perform POS system (Cashier) functions and transactions such as managing credit card, cash, grab pay,fave pay, promotions and delivery transactions

- Perform promotion and upselling of products to the customer

Cashiering and Lobby Service - part3:

- Brief on the right image projection to customers

- Perform handling of customer interactions such as answering customer queries on products, attending to customer requests and complaints

- Perform dispense of trays of bread and packing of breads

Closing Tasks:

- Perform proper closing procedures in accordance with the Closing SOP

- Perform closing reports

- Perform waste count procedures during closing and analyze the impact

- Perform proper storage of goods in accordance with SOP

Hygiene and Cleanliness:

- Perform cleaning and washing of service and packing areas such as trays, tongs, cloths, tables, bread shelves, cake shelves, fridges and knives based on SOP

- Perform cleaning and clearing of waste and rubbish bags

- Perform cleaning and sanitization of work areas and stations

Sales-driven and cost-conscious:

Understand the cost of goods sold (COGS)and the outlet sales target. Inhouse Basic Essential Service Training (BEST):

- Briefing on Service Standards

- Briefing on Product Knowledge and selling techniques

- Buddy with the trainer to perform Sales-driven and cost-conscious. Continuous Improvement: - sharing sessions with the trainer to determine learning gaps, knowledge and skills and to take steps to plug the gaps

Job Scope

• Handle correspondence and inquiries via email, phone and in-person interactions.
• Maintain organized records of students.
• Assist with student services, including admissions inquiries and processing.
• Compile and send student progress reports.
• Manage the scheduling of classes, workshops and events.
• Conduct trial classes for students and update parents on the outcomes.
• Introduce the company's courses to parents.
• Observe children’s learning progress, prepare reports, and discuss them with parents.
• Manage facilities, ensuring cleanliness and functionality.
• Coordinate events and exhibitions, from planning to execution.
• Assist with marketing and communications efforts, including social media and promotional materials.
• Provide customer service for courses, offering professional explanations and answering parents' questions.

Requirements

• Availability to work weekends (Thursday to Monday, off on Tuesday and Wednesday)
• Good communication skills
• Computer knowledge is a must.

Other Information:

• 44 working hours a week (Weekend job)
• You will work 5 days a week
• Working Location: Toa Payoh, Hougang Minton, Jurong West, West Coast, Yishun, Orchard, Woodlands, Ang Mo Kio, Yishun

Benefits:

• On-the-Job Training
• Team Building Activities
• Annual Dinner and Festive Celebrations
• Annual Leave
• Medical Leave
• Medical and Dental Subsidy
• Attendance Incentive
• Opportunities for Promotion

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Purpose of the Job

Align & demonstrate agency values in the role & duties and deliver up-to-standard clinical services to the clients. Provide interventions and programmes, perform community development work and uplift the professional practice in social work. Provide supervision to junior social workers.

Assists clients to access to resources and reach out to individuals or targeted groups who may benefit from the programmes.

Key responsibility areas

Casework – Engagement & Assessment

• Conduct needs and intake assessments, manage cases and referrals to ensure that they are suitable for intake.
• Implement case and care planning & intervention for cases.
• Establish rapport and build professional relationship with clients and stakeholders (e.g. family, caregivers, etc.).
• Use different modes of engagement for the purpose of assessment, intervention and monitoring.
• Engage client and stakeholders in a therapeutic manner to understand their needs.
• Manage and overcome reluctance and resistance to change.

Casework - Case review and documentations

• Follow up and review case plans and provide recommendations to modify care/case plans where necessary.
• Evaluate the process as well as the outcome objectively and recommend possible ways for future improvement.
• Document and maintain case files and prepare reports according to the required documentation standard.
• Draft social reports for complex cases to be reviewed by supervisor.

Casework – Goal setting & intervention plans

• Develop intervention plans – Analyse and evaluate courses of action, and formulate appropriate strategies to develop care / case plan for client.
• Conduct care / case planning and goal setting with client based on standard guidelines and professional assessments.
• Network with other agencies and tap on community resources to provide intervention support to client.
• Represent cases in case conferences.

Group work

• Assist in the planning, implementation, monitoring and evaluation of group work and provide recommendations for consideration to meet clients’ needs.
• Lead psycho-education groups that aim to provide information to and/or educate groups of target audience.
• Facilitate high risk therapeutic group work under supervision.
• Review group work interventions for improvements.

Perform community development and outreach work

• Conduct environmental scans and community need assessments, monitor trends and issues relating to needs of clients and community.
• Design, develop and implement community-specific development programmes in meeting identified community needs.
• Participate in community development initiatives and provide recommendations for consideration.
• Review community development initiatives for improvements and address service gaps.
• Collaborate and network with other agencies to pool community resources.

Professional Development & Education

• Engage in learning opportunities (e.g. participate in community of practice meetings to develop skills and capabilities).
• Attend professional development courses to acquire professional knowledge and skills.
• Supervise junior social workers, interns and / or students on placement.

Programme Development & Implementation

• Participate/ implement programmes (e.g. strengthening activities appropriate to clients’ profile)
• Review and refine programmes to target client groups or other stakeholders/ partners/ agencies
• Identify service gaps in response to client needs and make recommendations to improve service provision of programmes.

Uplift professional practice in social work

• Participate in research to uplift the professional practice in social work.
• Support the implementation of standards of care, organizational health policies, procedures and programmes.
• Identify areas of improvement in models of care and service delivery based on evidence-based practices.
• Respond to crisis situations based on organizational standard operating procedures.
• Assist to develop, maintain & review the casework & counseling system
• Engage in multi-disciplinary team research projects.

Others

• Perform other duties as assigned by the Assistant Director & Head of FSC/Director/Management.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Minimum Bachelor degree in Social Work or Graduate Diploma in Social Work or other relevant Allied Health discipline preferably accredited with Singapore Association of Social Workers (SASW).
• Min 3-5 years of experience in social service sector.
• Knowledge of current social, economic, and governmental conditions and issues.
• Knowledge of human behavior and able to work effectively with individuals and groups.
• Familiar with at least one theoretical framework of social work intervention.
• Good written, listening and verbal communication and interpersonal skills.
• Ability to establish effective working relationship with staff, other agencies and the community.
• Ability to work well under pressure, maintains composure, multi-task, establish priorities, meet deadlines and follow through on assignments.

Key Responsibility:

Reports

• Responsible in generating and ensuring the accuracy of all monthly/quarterly and/or annually reports that is required by both internal and external stakeholders

Donations in Kind

• Responsible for managing, planning and distributing of all incoming and outgoing donations to both internal and external parties
• Ensure proper documentations are kept up to date for any kind of donations received

Enquiries, Outreach, Office Management & Projects

• Handling of reception duties and attend to clients when needed
• Screen and manage incoming calls, emails and correspondence, handling or delegating when necessary in a timely manner
• Assist social workers with Community Outreach Programmes from time to time
• Effectively manage the usage of meeting rooms within the centre via the shared calendar.
• Liaise, build and maintain strong relationships with external stakeholders, various agencies and approved third party vendors
• Effectively maintain, track and record all electronic devices issued by the relevant agency are kept up to date and tagged to the respective staff
• Responsible for the annually stock taking of fixed assets at various centres
• Lead and work closely with social workers in the planning and execution of any Special Projects

General Affairs

• Point person for maintenance, mailing, shipping, office supplies, equipment, corporate branding
• Organize office operations and procedures
• Manage contract and price negotiations with external vendors, service providers
• Ensure office efficiency is maintained by carrying out planning and executive of equipment procurement, layouts and office systems
• Assisting in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate to their success
• Prepare and deliver promotional presentations
• Take dictation and minutes of meeting
• Compose and post online contract on the company’s website and social media accounts

Projects

• Performs other duties as assigned, Project management.

Required qualifications and experience:

• Minimum GCE O level or a Diploma in any discipline
• Minimum 2 years of relevant social service experience
• Ability to establish effective working relationship with staff, other agencies and the community
• Ability to multitask and prioritize daily workload
• Organized and detailed oriented
• Excellent knowledge of MS Office
• High level verbal and written communication skills
• Discretion and confidentiality
• Exemplary planning and time management skills
• Willing to learn and grow with the organisation
• Prior Experience in the Charity sector, knowledge in Information Technology/ Marketing and Communications is an advantage

Job Description:

• Responsible for patient registration, appointment scheduling, and front desk operations, including billing and payments.
• Assist patients with inquiries, guide them through the healthcare system, and maintain medical records in compliance with regulations.
• Collaborate with healthcare staff to facilitate patient care and provide excellent customer service to ensure positive patient experiences.

Requirements:

• Minimum ‘N’ / ‘O’ / 'A' Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours: Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

Industry: Food Nutrition

Job position: Regulatory Affairs Assistant Manager/Manager Job ID: 19431

Hybrid working arrangement (1 day wfh)

Key Responsibilities:

- Ensure regulatory compliance for the company’s products in the B2B segment, and develop regulatory strategies to achieve product registrations and business goals in the APAC region in a timely manner.
- Represent the company in relevant professional associations and regulatory agencies; participate in government agency inspections as needed.
- Maintain a comprehensive understanding of the company’s product portfolio.
- Liaise and negotiate with relevant regulatory authorities and agencies.
- Stay updated on changes in regulatory legislation and guidelines.
- Visit customers with the sales team to explain relevant regulatory frameworks and information; attend industry shows and meetings.
- Coordinate and conduct training sessions for company employees on new regulatory topics.
- Collaborate with other departments, including the B2B sales team, headquarters in Japan, and other company entities in the US, EU, and Asia, as necessary.
- Communicate with key contacts at the headquarters in Japan to obtain necessary data for customer reports or projects.
- Review and approve marketing and sales materials to ensure compliance with regulatory requirements.

Requirements:

• Experience with Salesforce: Use a minimum number of years on Salesforce.
• Minimum of a Bachelor’s Degree in Food Science, Nutrition, or related fields with 3+ years of relevant regulatory experience.
• Ability to independently design and execute regulatory projects.
• Excellent interpersonal and networking abilities to build strong relationships with trade and regulatory associations.
• Customer service-focused and able to work effectively with diverse personalities.
• Familiarity with food safety regulations.

Interested applicants please send your resume to [email protected] with email subject header “Job Application for Regulatory Affairs Assistant Manager/Manager Job ID: 19431- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte. Ltd.

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