Responsibilities:

• Overseeing day-to-day operations, assign weekly performance goals and ensure their completion
• Developing relationships with customers, vendors, distributors, and sales and marketing teams
• Identifying potential operational and business improvement opportunities
• Implementing strategies, policies, and goals
• Ensuring compliance with health and safety regulations, as well as local, national, and international laws
• Develop, implement, and maintain budgetary and resource allocation plans
• Managing industrial risks and planning responses in case of crises
• Seeking ways to improve processes and maximize productivity
• Preparing operational reports for senior management
• Addressing employee conflict, customer concerns, and other issues

Requirements:

• Proven success in a managerial role with 5 years of operations experience in food-related wholesale, supermarket or related fields
• Strong decision-making ability
• Proven ability to develop and achieve financial plans
• Able to communicate in Chinese as some suppliers and vendors are Chinese speaking
• Ability to work and communicate with different levels of employees and execute ‘management by walking around’.

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

The Operations Manager will have the ability and vision of the business to set up effective long-term strategies and direction that successfully navigates the business through competitive waters. This includes significant development of new clients to sell our logistics and supply Chain services, as well as building strong/long-term customer relations.

Duties and responsibilities include managing new and existing customers, overseeing daily operations including general sales as well as Managing and training a team of 4 to 5 members who will be directly under your care and stewardship.

Job Description/ Requirements

• Have extensive professional knowledge in Air and Sea Freight
• In depth knowledge in Import and Export, LCL and FCL Shipping
• Experience with Customs Declartion including all types of permit declaration
• Experience in handling customs matters
• Build all channels to generate sales pipelines and long-term customer relationships to foster revenue generation and growth opportunities.
• Maintain excellent service standards by monitoring customer satisfaction results, consistently measuring relevant KPIs, identifying discrepancies, and implementing corrective actions
• Cultivate strong relationships with regional and global partners, including negotiating terms and evaluating local providers in compliance with regulatory requirements.
• Responsible for achieving operational and financial targets for team
• Manage staff in compliance with Company and Local policies, regulations and laws; prepare work schedule and assign duties in consonance with established
• Determine staffing requirements, train new employees, and work with the HR department to interview, and hire new employees
• Review sales activity reports, and other performance data, to measure productivity and goal achievement for use in executing required actions in cost reduction and program improvements
• At least 5 years of work experience in the Freight Forwarding industry
• At least 3-5 years of experience in managerial position
• Excellent understanding of local and international shipping regulations, customs procedures, and import/export documentation
• Ability to effectively analyse, discover gaps and define necessary action plans
• Results-driven
• Superior negotiation, planning, and organisational skills
• Strong networking skills
• Strong leadership skills
• Excellent communication skills
• Strong problem-solving and critical thinking skills.
• A good team player.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

A. Clouet (Singapore) is the local distribution company of Maison Denis in Singapore. Incorporated in 1979, the company’s principal activities consist of the import and distribution of Ayam Brand, Alce Nero, Duchef and several other brands in Singapore. With a strong distribution network in Singapore, you can find Ayam Brand and a wide variety of other products distributed by A. Clouet in all supermarket chains, convenience stores, e-commerce platforms, general retail outlets and foodservice channels.

We are looking for a passionate individual to join our Team. The ideal candidate should possess strong interpersonal and organizational skills.

Responsibilities

· Lead, manage, and motivate a team of merchandisers to ensure consistent execution of merchandising standards in stores.

· Train and develop the merchandising team to improve their skills and ensure the highest standards in product placement and display.

· Set clear objectives, track performance, and provide regular feedback to merchandisers.

· Conduct performance reviews and provide coaching to improve the team’s effectiveness in driving sales and brand visibility.

· Conduct regular visits to supermarket chains, ensuring that products are well-stocked, properly displayed, in line with company standards.

· Identify opportunities for improving product placement and visibility to enhance customer experience and sales.

· Work with store managers to optimize product displays, ensuring products are presented attractively and positioned to drive sales.

· Build strong relationships and leverage excellent interpersonal and negotiation skills to secure additional short to long terms display space within stores.

· Monitor sales performance in supermarkets and report key metrics to senior management, identifying trends and areas for improvement.

· Analyse sales data to assess the effectiveness of merchandising strategies and promotional activities.

· Provide feedback and actionable insights to the sales and marketing teams for the refinement of campaigns and product launches.

· Lead initiatives to improve the operational efficiency and overall performance of supermarket locations.

· Ensure timely execution of promotional campaigns and new product launches in supermarkets.

· Work closely with the marketing and sales teams to align strategies for in-store activation and visibility.

· Monitor the effectiveness of these campaigns and suggest improvements based on store visits and performance data.

· Monitor product rotation and expiration dates, ensuring compliance with quality standards

Qualifications

· 5+ years of experience in operations management, merchandising or sales within the FMCG or retail sector.

· Strong understanding of supermarket operations, including product placement, merchandising and sales analysis.

· Ability to communicate and work well with others in a team environment

· Excellent communication, negotiation, and interpersonal skills

· Strong organizational skills & able to multi-task

· Strong problem-solving and decision-making abilities.

· Good negotiation and conflict resolution skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

SALES OPERATIONS MANAGER

A single plant is nurtured through many different hands, all with the same goal: to ensure the best growth of our greens. Sustenir’s vision is to grow a resilient future rooted in doing good for people and planet, and that starts with our teams. Diversity & inclusion for us mean we welcome the many different expertise and experiences to create growth firmly rooted in community. We are a fast-growing indoor vertical farm delivering clean, tasty, quality leafy greens delighting consumers in Singapore.

Our Values

Seed Greatness - our bias for action in planning how to win in every step of the way.

Root For Each Other - our focus on a performance culture, working together to achieve our goals.

Stem Out All Assumptions – our focus on communication between departments in the ecosystem.
Leaf No One Behind - our focus on accountability, our key goals and making sure everyone has a part to play in achieving them.

Reporting into: Head of Sales

Responsibilities: Sales Operations Manager

Salary: $4,500 – 5,000

Sales Operations Manager plays a critical role in supporting and optimising the sales process within the organisation. The responsibilities typically fall into several key areas, including strategy, process optimization, data management, and collaboration. These responsibilities include:

Sales Operations Manager plays a critical role in supporting and optimising the sales process within the organisation. The responsibilities typically fall into several key areas, including strategy, process optimization, data management, and collaboration. These responsibilities include:

• Collaborating with sales leadership to design and execute strategies that align with company goals
• Develop sales targets and forecasts by analyzing historical data, market trends, and sales team performance
• Tracking KPIs (key performance indicators) and provide actionable insights to improve overall sales performance
• Designing and refine sales processes to improve efficiency and effectiveness
• Creating dashboards and reports to track metrics such as revenue, pipeline health, win rates, and quota attainment
• Analysing data to identify trends, bottlenecks, and opportunities, then suggest improvements.
• Evaluating and implementing tools for lead generation, sales analytics, and automation
• Training and supporting Area Sales Managers in effectively using these tools
• Working with Marketing team to ensure seamless lead handovers and campaign effectiveness
• Collaborating on pricing strategies, commission structures, and revenue recognition
• Monitoring and managing the sales operations budget, ensuring cost-effectiveness
• Leading cross-functional projects and support Area Sales Managers in achieving their objectives

Qualifications:

• 2-3 years retail Operations role , preferably food perishables
• Own motor bike or car
• Proficient in data analysis and creating actionable insights
• Strong ability to communicate across teams and with leadership
• Capable of addressing process inefficiencies and aligning solutions with business goals
• Strong analytical skills
• Experience in a managerial role
• Proficiency in Microsoft Excel and ERP software, preferably Dynamics365

Job Description:The Operations Manager will oversee and manage the daily operations of the wooden container manufacturing facility. The role focuses on ensuring efficient production processes, maintaining quality standards, optimizing resource utilization, and driving continuous improvement initiatives.

1. Production Management:
   Plan, coordinate, and oversee the manufacturing process to ensure timely production and delivery of wooden containers.
   Monitor production schedules, resource allocation, and workflow efficiency.
2. Quality Control:
   Ensure compliance with quality standards and specifications.
   Implement and monitor quality control processes throughout production.
3. Team Leadership:
   Supervise and lead a team of production staff, providing training, guidance, and performance evaluations.
   Foster a safe, productive, and team-oriented work environment.
4. Inventory and Resource Management:
   Manage raw material inventory levels and optimize material usage.
   Collaborate with procurement teams to ensure a steady supply of necessary resources.
5. Operational Efficiency:
   Identify areas for process improvement and implement cost-effective strategies.
   Monitor operational KPIs and ensure performance targets are met.
6. Health and Safety Compliance:
   Enforce safety protocols and ensure compliance with workplace safety regulations.
   Conduct regular safety inspections and audits.
7. Stakeholder Communication:
   Act as a liaison between production teams, senior management, suppliers, and clients.
   Provide regular updates on production progress, challenges, and opportunities.
8. Budget Management:
   Assist in preparing and managing the operations budget.
   Monitor expenses and ensure cost controls are in place.

1. Cook food for staff and students according to the HPB & ECDA guidelines

2. Clean kitchen and general areas

2. Supervise the kitchen staff.

3. Shift working hours (6am to 1pm & 5pm to 7pm daily) .

4. Should have at least 6 years working experience

5. Knowledgable of local rules and regulations

6. Food hygeine officer certificate

7. Must be physically fit as there is a need to carry things up and down the staircase.

8. Basement CD shelter working place

9. Must posses own vehicle as working in multiple locations (Jurong west, Tampines, Sengkang and Punggol

10. Degree qualification

Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

Job Description:

Perform shipment arrangements from point of client engagement till the end of its business cycle.

- Work with and manage Clients’ expectations to fulfil shipment requirements.

-Liaise with respective Vendor partners; ensuring costs of shipment arrangements are in line with the business.

- Processing shipments via required administrative channels/systems.

- Work within organization’s network of partners to ensure actual shipment arrangement is completed.

- Perform billing and costing upon shipment completion.

- Provide periodic relevant reports

Qualification :

· Results driven

· Attention to detail

· Good command of English; both written and verbal

· Good interpersonal and communication skills

· Proficient in Microsoft Office; Outlook, Excel and Word

· Fresh from Studies are welcomed to apply

· Experience in freight forwarding is a plus

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Job Descriptions

1. Plans, directs and monitors the cleaning operations team.

2. Oversees the management of resources on project sites.

3. Develops cleaning operational plans and manage service contracts and incidents related to cleaning operations.

4. Prepare work method statement and Risk Assessment for all scopes.

Job Requirements

• Minimum 3 years of similar work experience
• Prefer with Diploma qualification
• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Excellent customer service skills and able to interact well with clients and follow up with client’s feedback
• Ability to recruit cleaning staff / crew
• Able to handle report submission/ presentations
• Class 3 driving licence
• Computer literate
• Head Office – Tai Seng Ave

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Operations Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the operational functions of multiple retail stores or a large retail operation to ensure efficiency, productivity, and alignment with company goals. This role involves managing store operations, implementing best practices, optimizing processes, and driving performance across the retail network. The Operations Manager plays a critical role in enhancing the customer experience, maximizing profitability, and supporting the overall success of the retail business.

You will also be responsible for:

• Operational Management:
  Oversee daily store operations to ensure that all locations run smoothly and efficiently.
  Develop and implement operational procedures and policies to standardize and improve store performance.
  Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions as needed.
• Team Leadership and Development:
  Manage and support store managers and their teams, providing guidance and resources to help them achieve operational goals.
  Conduct regular performance evaluations, offer feedback, and identify opportunities for staff development and training.
  Lead recruitment efforts for store management positions and support onboarding and training of new hires.
• Sales and Financial Performance:
  Analyze sales performance across stores and develop strategies to drive revenue growth and improve profitability.
  Review financial reports and operational data to monitor budget adherence, manage expenses, and optimize resource allocation.
  Implement and monitor sales initiatives, promotional activities, and inventory management strategies to achieve financial targets.
• Customer Experience:
  Ensure that customer service standards are consistently met or exceeded across all retail locations.
  Develop and implement customer service strategies to enhance the shopping experience and build customer loyalty.
  Address customer feedback and complaints effectively to resolve issues and maintain high levels of satisfaction.
• Inventory and Merchandising:
  Oversee inventory management processes, including stock levels, replenishment, and loss prevention.
  Collaborate with store managers to implement visual merchandising and display standards that align with brand guidelines and seasonal promotions.
  Monitor inventory turnover and sales trends to optimize stock levels and reduce excess inventory.
• Compliance and Standards:
  Ensure compliance with company policies, procedures, and legal regulations, including health and safety standards.
  Conduct regular store audits to ensure adherence to operational and merchandising standards.
  Implement and enforce security protocols to safeguard store assets and minimize loss.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Collaborate with other departments to streamline workflows, improve systems, and support operational initiatives.
  Stay updated on industry trends and best practices to incorporate innovative solutions and maintain competitive advantage.
• Reporting and Communication:
  Prepare and present regular reports on store performance, operational metrics, and strategic initiatives to senior management.
  Communicate operational goals, updates, and best practices to store managers and staff.
  Facilitate effective communication and coordination between stores and corporate headquarters.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field. Relevant experience may substitute for formal education.
• 5-7 years of experience in retail management or operations, with at least 2-3 years in a supervisory or managerial role.
• Strong leadership and people management skills with a proven ability to drive performance and develop teams.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management software (e.g., POS systems).
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.

It would be great if you have:

• Experience with inventory management and financial reporting.
• Knowledge of visual merchandising techniques and customer service best practices.
• Familiarity with retail industry trends and best practices.
• Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Descriptions

• Strictly adhere to the company's rules, regulations, and laws, showing integrity and self-discipline. Be fully responsible for production management, while also focusing on operational and technical management.
• In line with the company’s development plan and actual conditions, prepare annual, quarterly, and monthly production plans to ensure the completion or exceeding of production targets.
• Ensure the implementation of production plans, keep track of production and operational progress, hold regular production scheduling meetings to address any issues arising during the production process.
• Develop and implement the "Safety Measures" plan, oversee safety technical measures for equipment maintenance and modification projects, review monthly maintenance plans, approve them, and supervise their implementation.
• Prepare and review the company’s safety technical regulations and operating procedures, and supervise their implementation.
• Frequently visit production sites and teams to identify unsafe issues with equipment, propose improvement measures, and supervise their implementation.
• Lead the investigation and analysis of technical accidents in production, provide conclusive opinions, and propose preventative measures from a technical perspective. Cooperate with investigations of personal accidents, provide necessary technical information and preventive measures.
• Supervise the maintenance of various production technical records (operation logs, operation records, equipment defect records, equipment maintenance records, etc.).
• Organize operating personnel to diligently implement the “Two Tickets and Three Systems” policy, frequently conduct operational analysis and accident simulations, guide shift personnel in handling accidents correctly, adhere to the principle of “Four Non-Overlooking’s,” and report to relevant leaders in a timely manner.
• Organize monthly inventory checks of waste storage, warehouses, and materials.
• Complete other tasks assigned by company leadership, personally participate in or oversee relevant department personnel to ensure completion.

Job Requirements

• A team player
• Degree / Diploma holder
• Independent and possess sound analytical and communication skills,
• 3 Years of relevant experience
• Experience in Power Plant industry is an advantage
• Working Location: Tuas South Ave 2

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work