Roles & Responsibilities

• Update monthly and weekly reports:
• Financial (billing of the operation, monitor deviations & improve reliability, support customer on cost controlling request)
• Operational (KPI, improvement of reporting accuracy, reporting of productivity, consistency)
• Improve these reports
• Automation
• Delegation to operations once they are easy-to-play solution
• Follow-up on customers ad-hoc requests (data inconsistency, new reports’ needs, spot analysis)
• Take part of the continuous improvement actions
• Warehouse Management System improvements
• Global program of lead-time reduction
• Global program of efficiency improvement (5S, lean management)

Requirements

• Bachelor/Master of Science in Supply Chain Management
• Strong in data crunching and analysis
• Excellent command of Excel and Access, SQL queries and database management structure
• Basic knowledge in lean management, Six Sigma, 5S
• Good communication skills

1. Clean up on static data in various system
2. Able to work with huge volume data
3. Proficiency in Microsoft excel, formulae, VBA etc
4. Support static request from stakeholders ensuring control is in place & data are correctly reflecting in various systems supported
5. Static request include Securities, Counterparty, SSI, Master Agreement etc

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Our client is a leading provider of cutting-edge security solutions, specializing in delivering comprehensive turn-key services. They have earned a strong reputation in the industry and are dedicated to the continuous development of their employees through ongoing career development training.

They are seeking a Cloud Operations Engineer to join their growing team.

Responsibilities:

• Implement, maintain and administer network, OS, storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements:

• Knowledge of IT Infrastructure such as OS & network
• Passionate about new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage: Skill in Networking or CCNA
  VMware NSX
  Virtualization (VMware, VSphere)

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

Job Description & Requirements

· To lead a team in carrying daily activities

· To lead the team in meeting key operations goals

· To ensure conformance of workplace safety and operations procedures

· To work closely with customers and internal stakeholders in ensuring seamless customer delivery

· To be able to handle ad-hoc logistics projects

Responsibilities:

· Warehouse/ Logistics / Distribution requirements fulfilled as per customer orders and delivery dates.

· To manage and lead a team of warehouse assistants for the purpose of warehouse/logistics and/ distribution operations

· To develop, enhance, establish and document SOP’s and systems for logistics /distribution process.

· To monitor and manage staff and their performance via key performance indicators.

· To report all staff, stock and miscellaneous warehouse issues and concerns to the Warehouse Manager.

· To coordinate the shipment from suppliers to the main warehouse.

· To be involved in stock control and warehousing

· To implement health and safety procedures

· Key holder duties (if applicable).

· Ad hoc duties as required

Requirements:

· Able to multi-task

· Willing to work in a fast-paced environment

· 6 day work week

· Work in a warehouse environment.

Do you regard yourself as a problem-solver?
Do you enjoy learning and growing continuously alongside a team?
Do you hold yourself to high standards and have a no-task-too-small mentality?
Do you see yourself as someone who enjoys interacting with international customers?

If you do, we’d like to invite you to apply for the role of the Sales and Operations Intern.

This internship duration is for 5 to 6 months and we're looking to have someone join the team as early as 3 February.

For this internship, there'll also be one kick-off and one closing session to help you formulate points for your resume.

1. About you

We are looking for a multi-skilled person who fulfils the description below:

- Mandarin and English-speaking: We welcome all ethnicities who can speak both Mandarin and English as these two languages are necessary to communicate with our suppliers, partners and customers

- Professional problem solver: As a sales and operations intern, the team relies on you to serve our customers, and to ensure that customers get the product they ordered. Problems may arise anywhere from ordering the wrong fabrics to delayed shipments. While we may have developed standard procedures for some scenarios, you must also be interested to think of ideas to solve new problems that come up

- Accountable: There are many operational issues that can come up and mistakes that could happen, and we don’t have a culture of blaming each other. When such issues occur, you will not shy away from admitting your mistake, and you will fix the problem immediately without any reminders

- Detail-oriented: Each order requires a 10-step fulfilment process. In the process, you will work with various partners. As a Sales and Operations Intern, you’ll ensure that every step is executed correctly and hold our partners accountable to produce and deliver the orders timely

- Team-oriented: You will work with the sales and operations specialist closely, and we are looking for team players who look after one another

2. Requirements

- This role is open to Singaporean/PR
- Paper qualifications aren’t important, so it doesn’t matter if you have a NITEC, Diploma or Degree
- Enjoys engaging customers in fluent English (written and conversational)
- Passion in fashion and menswear is a bonus
- Working hours are Monday to Friday from 930am to 630pm on 2 weekdays, and 10am to 7pm on 3 weekdays

[exact dates to be confirmed]

3. Roles & Responsibilities

- Assisting in managing customer orders from end to end, and this includes recommending them suitable fabric and designs, taking accurate measurements and recording them on our system, prepare an invoice for them, ironing their clothes if need be, and liaising with them about their order
- Assist in managing production, partners, and implementing quality control
- Manage fabrics (includes cutting fabric)

For you to be able to manage these responsibilities well, we have a developed a 2-month training programme for you. This is an outline of what you can expect:

Weeks 1-2:
- Be put through the customer journey
- Introduction to the different product lines and designs we offer
- Learn about the different types of fabrics, and the various fabric suppliers that we work with
- Learn about the nuances of fabric buying and our inventory tracking process
- Learn about various considerations in the order form preparation
- Review common mistakes that could be made during order form preparation

Weeks 3-4:
- Be introduced to our production partners, and learn their unique work flows
- Deep dive into the existing processes that we use to ensure timely and accurate order fulfilment
- Learn about our quality control framework so that you can conduct styles and measurements checks of all clothes, to ensure our standards are upheld

Weeks 5-6:
- Learning how to use the software to arrange international delivery
- Learning our basic customer success framework which will help prepare you to respond to customers’ order-related enquiries

Weeks 7-8:
- A review of what was taught to you from week 1 to 6 will be done, to see what areas you’d need more guidance with
- You will make a list of processes that require improvement, after which we will discuss and work on the more important processes

4. Roadmap
If you can do exceptionally well for this internship, there is a possibility of converting your internship to a full-time role. This conversation will be held at the forth month mark.

Working hours: Mon to Fri, 8:30am to 5:30pm

ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals is now seeking to hire:

• Warehouse Operations cum Delivery Driver

Job Description:

• Ensure that all warehouse logistical operations and processes run smoothly. This includes inventory level monitoring, proper organization of the warehouse, ensuring standard operation procedures (SOPs) are followed, maintaining safety and cleanliness standards, etc.
• Receive and check all incoming goods shipments & prepare outgoing goods shipment for overseas.
• Re-packaging of goods for customers, whenever necessary.
• Ensure that all orders are properly packed and are matched with the correct invoice documents before being sent out for local delivery.
• Ensure safe transportation and timely delivery of goods (including loading and unloading) to customers in Singapore.
• Resolve any delivery discrepancies or customers' complaints in a professional and service-oriented manner on the spot.
• Prepare work reports and other documents related to deliveries.
• Maintain company vehicles in clean and good working condition.
• Perform other ad-hoc duties as assigned, including general warehouse duties (eg: maintaining proper organisation, cleanliness, safety standards of warehouse, etc.).

Key Requirements:

• Must have a valid Class 3 driving license, with good driving record and very few traffic violations.
• At least 2 years of warehouse operations and/or delivery driver experience.
• Physically fit and able to carry heavy goods.
• Strong time management skills and self-discipline, with ability to work under tight deadlines in a fast-paced environment.
• Good customer service attitude, patient and flexible.
• Able to work independently and also as a team.
• Must be able to read and write in English.
• Candidate must be already living/working in Singapore now.

Interested candidates, please submit your updated resume with your expected salary to us through the “Apply Now” button.

We are looking for a Recruiting Operations Coordinator to join our organization, ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

The successful incumbent will be the point of contact with one of our Project Accounts, responsible for delivering administrative and operational related services to the client and associates.

The ideal applicant will be a meticulous, service driven and flexible problem solver and quick thinker.

Role Highlights

• Serve as primary contact for processing needs and handling inquiries from internal stakeholders (example: Recruitment Consultant / Key Account Manager), the client & associates
• Manage associates, execute their visa / permit applications and coordinating their logistics with travel agencies on flights and hotel bookings
• Facilitate and escalate immediately, any issues encountered by associates at immigration or otherwise, as and when required
• Manage ops deployment & roll calls and provide site covering
• Gather required information / data, prepare necessary paperwork, and schedule associates for their first day of work
• Process onboarding, offboarding, work on timesheets, attendance records, leave & benefits administration and provide deployment details to Payroll
• Track process changes and drive documentation updates according to directives
• Provide policy interpretation and advisory by clearly explaining policies related to Company’s and Client’s operations
• Works closely with the client and associates to maintain positive work relationships
• Provides HR policy interpretation; rendering HR advises to internal stakeholders (example, Recruiters, Key Account Manager) and the client
• Maintains an effective level of administering benefits
• Assist with any ad-hoc duties, projects, recruitment and activities as and when required

Profile and Experience

• Some experience in offshore project operations, immigration, or customer care is preferred
• A quick thinker and problem solver who is calm and possesses strong communication, critical thinking and analytical skills
• Possesses ability to build and manage relationships
• Ability to prioritize tasks with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

MAIN DUTIES AND RESPONSIBILITIES

1. To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings.
2. To coordinate with co-loaders, support export/import/cross trade shipments and updating of shipping status.
3. To ensure all dangerous goods handling and live animals handling are according to SOP and IATA regulations.
4. To ensure all air/sea freight shipment (pick up & deliveries) are performed according to SOP and provide timely updates and constant support to customers.
5. To ensure the office and warehouse premises are secured at all times.
6. To attend to all phone calls and emails promptly.
7. To deliver proactive and efficient service level for all shipments.
8. To secure all company's property, information, safeguard goods and customers' data at all times.
9. To work closely with Sales team to identify potential business opportunities for new businesses.
10. To rotate standby duties for after office hours emergency calls.
11. To carry out any other duties as may be expected in a post of this level.

Operational Support:

1. Develop and implement data management policies and processes across the organisation
2. Assist with collecting, compiling, analysing and presenting basic data on the organisational and project level to support strategic decision-making as well as programme design and implementation
3. Review operational processes related to programme implementation and volunteer management within ActSEA and our partners, and identify and implement solutions to enhance operational efficiency.

Administrative Tasks:

1. Assist with processing the approval and payment of invoices, reimbursement claims, and payroll, for ActSEA as well as impact organisations in our network
2. Support the accurate and timely entry of financial transactions and compilation of supporting documents into Google Sheets, NocoDB, and/or Quickbooks for ActSEA as well as impact organisations in our network to ensure smooth project implementation.

As this internship will be under the YCCI programme, please also sign up through their application form at: https://form.gov.sg/5ebe59d29328510011e5dd52

Job Purpose

Looking for an experienced Hadoop admin to join the Group Data function and manage the Hadoop based big data platform.

The role will be responsible of day-to-day operations of the big data platform. This includes monitoring, system upgrade, incident troubleshoot and service restoration, security patching, deployment, capacity management, etc.

The Job

Platform Upgrade and Maintenance

· Conduct the development and implementation of upgrades, and maintenance of the data platform

· Conduct timely patches based on vulnerabilities findings

· Monitor the platform and identify any performance gaps

· Optimize the platform infrastructure to meet scalability, performance, and security requirements

Capacity Management

· Monitor the utilization of the data platform and plan for any expansion if required

Issue/Incident Management

· Troubleshoot and fix the issue based on pre-defiled SLA

· Restore the services in case of system/service downtime based on pre-defined SLA

· Provide timely update to the users on the situation

· Escalate to management based on escalation matrix

User Access Management

· Onboard and offboard users to the platform based on the approval sought

· Conduct regular review of user accounts and take necessary actions to ensure users are valid and active

· Provision user access based on the approval sought

Data Security and Privacy

· Implement robust data security measures to safeguard sensitive information within the data platform

· Ensure compliance with data privacy regulations and industry standards

Deployment

· Conduct deployment of data pipelines developed by data engineers

Process

· Ensure operational Efficiency

· Participate in the creation of standards, guidelines, and procedures related to the data platform

· Monitor the performance, efficiency and effectiveness of operational processes and identify any areas of improvements to drive process optimization and efficiency

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree in IT, Computer Science, Software Engineering, Business Analytics, and equivalent of 5+ years of experience in distributed systems like Big Data Hadoop.

· Proficiency in Hadoop: Proven experience in Hadoop technologies (Spark, HDFS, Hive, Sqoop, Airflow, Docker)

· Managing data infrastructure: Experience in monitoring of data platform infrastructure and incident handling.

· Knowledge of SQL: Experience in MariaDB or any other relational database management system.

· Experience with ETL: Experience in managing and operating enterprise ETL tools

· Programming skills: Experience in one or more programming languages such as Python, Java, or Scala, and be able to develop custom shell scripts and applications for data operation and monitoring

· Data warehousing: good understanding of data warehousing concepts, including data architecture, dimensional modelling, and ETL processes.

· Experience with DevOps: Experience in DevOps tools and environment (BitBucket, Jira, Bamboo)

· Experience in Agile Methodology

· Collaboration: Work closely with data analysts, data engineers, data scientists, and business stakeholders to understand data needs and provide solutions to complex data problems. Should have good communication and collaboration skills.

· Critical thinking: Ability to analyze and understand complex problem. Strong in User Requirements Gathering, Troubleshooting, Maintenance and Support

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Allowance: $800 (Please be aware that the internship will entail CPF contribution)

As an intern, you will provide support to the CCE team, assisting in various tasks to ensure the smooth functioning of certification products and business operations for IHRP. Your primary responsibilities will include:

Responsibilities

Data Entry and Operations Support

• Assist in data collection, compilation, and maintenance from various sources.
• Support in cleaning, validating, and organizing data for analysis.
• Aid in report development and generation.
• Assist in creating visually compelling charts, graphs, and dashboards.

Project Management Support

• Assist in projects related to certification assessments, preparatory content, and research and insights.

Requirements

Education and Experience

• Currently pursuing a bachelor’s degree or diploma in any subject.
• Candidates with relevant coursework or experience preferred.

Skills

• Basic proficiency in Excel for data cleaning and visualization tasks.

Other Requirements

• Strong analytical and problem-solving skills.
• Good communication skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Ability to work both independently and collaboratively.
• Passionate about contributing to the HR Professional community.

Job Description & Requirements

The Manager performs and directs overall restaurant management.

- Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.

- Maintains standards of restaurant safety and security. Recruits staff and oversees training program.

- Responsible for inventory and money control systems - may establish inventory schedules.

- Responsible for local marketing initiatives - may contact prospective customers to promote sales.

- Maintain business records.

- Exceptional customer service is a major component of this position

- Completes and posts the staff work schedules.
- Recruits, rewards and terminates staff as needed.
- Communicates changes of food preparations formulas, standards, etc. to staff.
- Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
- Maintains business records as outlined in the SUBWAY Opeational Manual.

- Analyzes business records to increase sales.
- Supports local and national marketing initiatives.
- Complete University of Subway courses as directed.

Physcial: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing and walking the entire workday. Must have the ablility to lift 10 pounds frequently and up to 30 pounds occasionally.

Responsibilities:

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with team to complete assignments

Requirements:

1. Able to work night-shift, split-shifts.

2. Able to work OT when required.

3. Be physically fit to carry goods (20-50kg)

4. It would be an advantage if you have a class 3 driving license.

Key Duties & Responsibilities

Venue Operations

• Support the Sales team with client site visits and walkthroughs.
• Upkeep the venue and perform scheduled checks on venue facilities.
• Build a network of suppliers, contractors and part time/casual labour for ad hoc venue maintenance and event support tasks.
• Serve as the point-of-contact for all contractor(s) and supplier(s) entering and/or working within the venue (e.g. deliveries, maintenance, waste management, etc.), as well as the SLA-appointed security company during their daily security checks.
• Collaborate with the Executive, Venue & Tours to maintain a shared system / and manage document(s) highlighting venue key venue dates (internal & external events, venue works, etc.) accessible to stakeholders, ensuring smooth access and operations for stakeholder outdoor works.
• Partner with the internal Production / Tours team where necessary to ensure smooth venue production operations.
• Oversee the appointment of mobility service provider and manage venue’s 3rd party valet service provider as required.
• Ensure the daily opening (unlocking) and closing (locking) of the venue.
• Manage the 3rd party cleaning service contract.
• Understand and manage the venue’s Fire Safety matters.

· Initiate venue SOP and indemnity where needed. Oversee the adherence to workplace safety within the venue and manage the venue SOP.

• Occasionally, provide additional operational assistance to the Management / Tours team.

Event operations (external hirer)

• Collaborate with the Sales team in the lead-up to hirers event, overseeing the official handover and return of venue with hirer.

· Ensure the hirer is informed about all venue processes and operating matters including, but not limited to load-in and load-out procedures, approved venue routes, parking arrangements and the deployment of cleaners, security and CERT by the hirer.

· Oversee set-up and manage all operational aspects, from logistics and scheduling to on-site coordination, and troubleshoot any issues during events.

· Document the handover of the venue and check upon the return of venue to ensure it is reinstated to its original condition.

· Inform venue sales and admin of any charges to be deducted from the security deposit or any additional charges if damages exceed the deposit value or if there are additional hours of venue usage.

· Work closely with the appointed Production team to ensure bookings can be accepted and fulfilled and collaborate effectively with different departments to achieve the best outcome for the hirer when required.