Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Responsible for the daily cleaning operations of the site(s)
• Managing a team of Operations Executive's
• Planning and scheduling for all Operations Executive's
• Liaise with client on the service/cleaning standards
• Ensuring quality assurance for cleaning projects
• Report progress and advancement to Associate Director
• To plan recruitment drives

Requirements

• Minimum 5 years working experience in cleaning industry
• Fluent spoken and written English
• PC literate at advantage
• Possess Class '3' driving license
• With positive attitude and experience in staff management
• Customer oriented
• In good physical health
• Able to start immediately

Job Description

The Operations Manager in a Construction Company is responsible for overseeing and managing all operational aspects of the business. This includes coordinating and supervising construction projects, ensuring compliance with safety regulations, managing budgets and resources, and maintaining effective communication with clients, contractors, and suppliers. The Operations Manager plays a crucial role in ensuring the smooth and efficient operation of the construction company, from project initiation to completion.

Job Requirements

To excel in the role of Operations Manager in a Construction Company, in construction management or a related field. They should have a strong background in construction operations, with at least 3 years of experience in a managerial role. Excellent leadership and communication skills are essential, as the Operations Manager will be responsible for managing a team of construction professionals and coordinating with various stakeholders. Strong organizational and problem-solving abilities are also crucial, as the Operations Manager will need to effectively manage resources, resolve issues, and ensure projects are completed on time and within budget.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and Hospital)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144
EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.
• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Benefits:

• Basic 4.5k to 5k + AWS + VB
• 6 days

Job Description:

• Ensure store schedules comply with management's requirements.
• Work with management to plan manpower deployment, address hiring needs, and conduct interviews.
• Oversee store managers to ensure compliance with SOPs and effective store operations.
• Coordinate with store managers on cash handling and operational tasks, including delivery platforms, equipment maintenance, stock management, pest control checks, and adherence to food hygiene and SFA regulations.
• Supervise the training of new employees using established training manuals.
• Ensure all menu updates are reflected in stores and across delivery platforms.
• Manage the replacement of store equipment, such as POS systems, mobile ordering systems, and self-ordering kiosks, as required.
• Collaborate with Business Development and Marketing teams to launch new or seasonal products and plan sales promotions.
• Work with the Accounts department to verify the accuracy of sales records and cash held in stores.
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Responsibilities:

· Plan and maintain a calendar of events for Service Operations to promote engagement and recognition initiatives.

· Develop and maintain key messaging, ensuring alignment with senior management priorities and the consistent production of service-related collateral across departments.

· Oversee internal communication channels, including intranet, internet, digital displays, and other communication platforms to ensure effective message delivery.

· Ensure consistency in the corporate identity of Service Operations, upholding high standards in visual and written content.

· Responsible for creating and updating service-related content for intranet and internet pages, ensuring relevance and engagement.

· Collaborate on initiatives aimed at improving service delivery, including wayfinding projects and other operational improvements.

· Identify, craft, and promote success service stories on internal channels. Submit for internal and external service-related awards to foster a sense of pride and belonging.

Requirements:

· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Proven ability to lead employee engagement initiatives in a fast-paced, multidisciplinary environment.

· Exceptional written, verbal, and interpersonal communication skills, with a deep understanding of healthcare communication nuances.

· Strategic thinker with a passion for healthcare excellence and fostering employee engagement.

· Strong collaborator with the ability to build effective relationships with both clinical and non-clinical stakeholders.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Plan and maintain a calendar of events for Service Operations to promote engagement and recognition initiatives.

· Develop and maintain key messaging, ensuring alignment with senior management priorities and the consistent production of service-related collateral across departments.

· Oversee internal communication channels, including intranet, internet, digital displays, and other communication platforms to ensure effective message delivery.

· Ensure consistency in the corporate identity of Service Operations, upholding high standards in visual and written content.

· Responsible for creating and updating service-related content for intranet and internet pages, ensuring relevance and engagement.

· Collaborate on initiatives aimed at improving service delivery, including wayfinding projects and other operational improvements.

· Identify, craft, and promote success service stories on internal channels. Submit for internal and external service-related awards to foster a sense of pride and belonging.

Requirements:

· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Proven ability to lead employee engagement initiatives in a fast-paced, multidisciplinary environment.

· Exceptional written, verbal, and interpersonal communication skills, with a deep understanding of healthcare communication nuances.

· Strategic thinker with a passion for healthcare excellence and fostering employee engagement.

· Strong collaborator with the ability to build effective relationships with both clinical and non-clinical stakeholders.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Plan and maintain a calendar of events for Service Operations to promote engagement and recognition initiatives.

· Develop and maintain key messaging, ensuring alignment with senior management priorities and the consistent production of service-related collateral across departments.

· Oversee internal communication channels, including intranet, internet, digital displays, and other communication platforms to ensure effective message delivery.

· Ensure consistency in the corporate identity of Service Operations, upholding high standards in visual and written content.

· Responsible for creating and updating service-related content for intranet and internet pages, ensuring relevance and engagement.

· Collaborate on initiatives aimed at improving service delivery, including wayfinding projects and other operational improvements.

· Identify, craft, and promote success service stories on internal channels. Submit for internal and external service-related awards to foster a sense of pride and belonging.

Requirements:

· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Proven ability to lead employee engagement initiatives in a fast-paced, multidisciplinary environment.

· Exceptional written, verbal, and interpersonal communication skills, with a deep understanding of healthcare communication nuances.

· Strategic thinker with a passion for healthcare excellence and fostering employee engagement.

· Strong collaborator with the ability to build effective relationships with both clinical and non-clinical stakeholders.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Senior Executive/ Assistant Manager is to support the Service Operations team in enhancing patient experiences through innovative, data-driven solutions. This role involves collaborating with healthcare professionals to improve patient care quality by leveraging data analytics and providing actionable insights.

What you'll be doing

• Support stakeholders in reviewing key performance indicators to optimise patient experience and care quality
• Work with data teams to ensure data hygiene, quality, and accessibility for analysis
• Develop and maintain dashboards and reports that provide actionable insights
• Compile and analyse data to support improvement projects and strengthen award applications
• Participate in AI, BI, and RPA projects to enhance patient experience
• Establish a knowledge management system to document and track service operations discussions

What we're looking for

• Bachelor Degree level from a recognised institution in Statistics/ Business Analytics/ Business Administration or other related studies
• 2 - 3 years of experience in similar roles, preferably within healthcare setting
• Strong analytical and problem-solving skills with a keen interest in data-driven improvements
• Proficiency in data visualisation tools (e.g., Power BI, Tableau) and the ability to create clear, actionable reports
• Excellent communication and collaboration skills to effectively support stakeholders in optimising patient care and service quality

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are looking for a reliable and organized Operations Manager to be part of our core team to oversee daily office operations and ensure efficient functioning across all departments. The Operations Manager will develop and enforce Standard Operating Procedures (SOPs) as needed, handle administrative tasks, and support departmental coordination. This role requires strong multitasking, communication skills, and the ability to manage office processes effectively while reporting directly to the CEO.

KEY RESPONSIBILITIES

• Office Operations: Manage the day-to-day operations of the office, ensuring smooth coordination between all departments.
• SOP Development & Enforcement: Develop and implement SOPs for office processes, ensuring consistent practices across departments.
• Administrative Support: Provide administrative assistance to the CEO and department heads, including scheduling, reporting, and handling office logistics.
• Team Coordination: Ensure effective communication across teams and support managers in meeting organizational goals.
• Budget & Resource Management: Assist in budget tracking and resource allocation for office supplies, equipment, and departmental needs.
• Reporting: Prepare and submit regular reports on office operations, departmental performance, and key metrics to the CEO.
• Compliance & Organization: Ensure that office operations comply with legal and company standards and maintain a clean, organized workspace.
• Any other duties assigned by the CEO

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field (preferred).
• Proven experience as an Operations Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Experience in developing and enforcing SOPs for office procedures.
• Excellent communication and problem-solving skills.
• Ability to manage office resources and support various teams.

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage both internal and external personnel where required
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $3,200 per month onwards depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

Our client is renowned luxury hotel architecture firm seeking a highly skilled and experienced Senior Manager to lead our MEP Technical Services team. The ideal candidate will have a strong technical background in Mechanical, Electrical, and Plumbing (MEP) systems, coupled with excellent leadership and project management skills. This role will be responsible for overseeing the technical delivery of MEP services across a range of projects, ensuring compliance with industry standards and client requirements.

• Provide Technical Services Advisory to ensure adherence to Design Brand Standards for new-build, conversion, re-branding and refurbishment projects from the design stage through to hotel opening.
• Prepare engineering services briefs for new project, review and comment on consultants designs for efficiency, appropriateness in design and operational issues.
• Provide engineering input/advice for due diligence process on potential new/conversion and/or renovation of existing hotels and conduct pre-opening reviews relative to Brand Standards.
• Conduct regular and periodic site visits to assigned projects for the purposes of ensuring compliance with Brand Standards.
• Conduct technical inspections as required of potential or existing properties and complete Property Improvement Plans (PIPs).
• Review design and construction standards periodically and contribute to the process of maintaining the Brand Standards in line with the sustainable technologies.
• Provide advice and direction to Hotels DOEs on Standards and Procedures, Fire, Life & Safety and Environment issues.
• Identify, develop, document and implement sustainability initiatives related to decarbonization, waste management, energy and water efficiency efforts.

Job Skills

• Demonstrate leadership capabilities and team player.
• Strong work ethics and excellent learning/work attitude, independent and can perform without much supervision (hands-on).
• Organizational adaptability & versatility in managing across different cultures.
• Excellent in written & verbal presentation skills.
• Responsible for the effective implementation in your respective service units.
• Good interpersonal skills to relate well with all various stakeholders.
• Strong passion for Sustainability, ESG and process implementation
• Ability to work under pressure and meet challenging deadlines.
• Understanding of good construction, technical practices; keen eye for details.

Requirements:

• Minimum 8 to 12 years experience in a lead role in consultancy or hotel technical services. Experience in hospitality projects will be an added advantage.
• A degree in Engineering, Architecture, or a related field, preferably with a focus on design, construction, or technical services.
• Recognised professional qualification in mechanical or electrical engineering or related discipline.
• Familiarity with sustainability programs including Green Mark, LEED, Earthcheck etc
• Experience in energy and sustainability technology identification and implementation would be an advantage
• Good understanding of design and construction standards to ensure processes are in compliance to Brand Standards
• Proactive team-player, independent and able to work under pressure in a fast-paced environment

Interested candidates, please send your CV to: [email protected] or click APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure
• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.
• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One
• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.
• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement
• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra
• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.
• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

• Monday - Friday: 8.30am - 5.30pm
• Location: East

Job Responsibilities:

1. Field Service Support:

• Provide on-site technical support for semiconductor manufacturing equipment, including installation, maintenance, and troubleshooting.
• Resolve customer issues promptly to minimize equipment downtime.
• Conduct routine inspections and preventive maintenance to ensure equipment operates at optimal performance.

2. Technical Expertise:

• Diagnose and repair equipment issues using expertise in vacuum pump servicing and PLC systems.
• Support advanced manufacturing processes with knowledge of sputtering and etching tools, PVD, and other coating machines.
• Stay updated on industry advancements to enhance technical capabilities.

3. Customer Relations:

• Communicate effectively with Japanese-speaking clients and partners to understand needs and deliver customized solutions.
• Build and maintain strong customer relationships to ensure high levels of satisfaction.
• Prepare detailed reports and documentation of service activities and outcomes.

4. Project Assistance:

• Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
• Collaborate with cross-functional teams to address technical challenges and provide comprehensive solutions.
• Monitor project progress and provide regular updates to stakeholders.

Job Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum 5 years of field service experience in semiconductor, aerospace, vacuum technology, or related industries, with at least 2 years in a supervisory or managerial role.
• At least 3 years of hands-on experience with PVD or other coating machines.
• Proficiency in vacuum pump servicing, PLC systems, and experience with sputtering or etching tools.
• Fluencyof Japanese language is require to liaise with clients in Japan.
• Willingness to travel for customer site support and occasional overseas travel.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

Reporting to the Front Office Manager, the Service One Manager is a section manager who is responsible for the management of all inbound calls of the Hotel, including the setup, maintenance and improvement of all telephony and its related systems.

Our Expectations:

• Supervises a team of Guest Service Ambassadors (GSAs) whose primary role is to answer all inbound calls from our in-house and external guests.
• Ensure that all GSAs are well trained and equipped with the necessary product and service knowledge, allowing them to respond to all queries in an expeditious manner with accurate up-to-date information.
• Train and guide GSAs to answer calls in a professional manner, using the appropriate verbiage and tone of voice befitting of our Hotel's brand standards.
• Actively monitor all calls for efficient call handling, ensuring minimal dropped calls. Analyse call statistics and recommend action plan for better call management. Identify gaps and work closely with the Learning & Development section to identify training interventions to bridge performance gaps.
• Ensure that all emergency messages and announcements are relayed in a timely, efficient and calm manner in order to ensure the safety of all guests.
• Update and maintain the Hotel's contact and/or emergency contact list ensuring currency of records.
• Document and alert Management of any risk that may become apparently while handling incoming calls.
• Work closely with Duty Managers and Front Office Manager to escalate and/or feedback any guest issues for immediate attention.
• Report any defects via the work order management system (StayPlease) in accordance with the Standard Operating Procedures.
• From time to time, may be required to assist to cover Front Desk operations. Where needed, to also assist to take In-Room Dining (IRD) orders for our guests and coordinate the order with the IRD Service and Kitchen team. Also assist to take Dining Reservations for our Food & Beverage outlets.
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We are looking for a self-motivated individual with excellent interpersonal and communication skills. You enjoy interacting with others through the phone and takes pride in coaching a team for excellence.

If you have at least five years of supervisory work experience with knowledge of OPERA Cloud, StayPlease and Telephony System, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Job Description:

• As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements:

• Degree in Building, Real Estate or equivalent
• At least 2 years of experience relating to strata title developments
• Knowledge of the LTSA, BMSMA Act and other relevant regulations, legal obligations of a developer and the role of a managing agent

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)