Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

Job Description:

You will be joing the Operations Team and shall be responsible for the documentation and commercial coordination of the business as illustrated below:

1. Coordination:

i. Part of the Operations team for order processing, export and import documentation.

ii. Coordinate Sales and Purchase Contracts, Order processing, and shipping status / documents for the execution of the orders.

iii. Coordinate with overseas and local customers, overseas suppliers, external agencies (shipping companies, banks, license agents, chamber of commerce etc.) for all export and import documentation requirements.

iv. Manage the Monthly Shipment Log, manage the expense statements incurred in the documentation, AR & AP coordination with sales & purchase.

2. Trade Finance Documentation & MIS:

i. Preparation of all Shipping documents as required for banking purpose under Letter of Credit, Credit Insurance, Documents under Collection etc.

ii. Monitoring and making sure all the Standard Operating Procedures are strictly adhered to for all order executions at all times.

iii. Update Finance with the status of banking negotiations, Revenue/ Shipments done every month along with the shipment log and expense statements.

iv. Filing of all documents in an orderly manner from Audit perspective.

v. Provide information required for preparation of MIS by the management

Requirement:

i. Strong interpersonal & relationship building skills & should be able to work in a team.

ii. Good command over spoken and written English language.

iii. Ability to adapt and take independent responsibilities.

iv. Experience in handling Trade Finance documentation esssential.

v. Computer knowledge (MS Office) essential and some exposure to ERP systems.

Job Description & Requirements

Operations Excutive

• Working hour: 9:00am to 6:00pm (Monday-Friday)
• 5 working days per week;
• 10 days annual leave;
• 10 days medical leave;
• 1 day leave for brithday;

Job Scope:

• Arranging logistics and sample delivery: Ensuring that samples are delivered to clients or project sites on time and securely to meet client requirements.
• Furniture placement at project sites: Assisting with accurately positioning and placing furniture at project sites according to client requests or project designs.
• Managing installation workers: Coordinating the tasks of the installation team, including task allocation, progress monitoring, and quality inspection, to ensure a smooth installation process.
• Managing logistics and delivery schedules: Planning delivery timelines effectively and communicating with logistics teams to ensure timely delivery of goods and avoid delays impacting project progress.
• Handling partner orders: Processing and managing orders from partners efficiently, ensuring accuracy and timely fulfillment.
• Managing and updating products: Overseeing product inventory, updating product information, and ensuring the availability and accuracy of product details.

Job Requirement

• Minimum 1 years relevant work experience
• Excellent English written and verbal communication skills
• Mandarin speak is a bonus
• Good Proficiency in Microsoft Office Suite
• Willingness to learn and adapt to new tasks
• Strong attention to detail and problem-solving skills

Send Resume & Expect salary to: [email protected]

Latest payment slips and CPF records required

*Requirement

- Proactive and to be able to work independently.

- To be able to coordinate in both English and Mandarin (verbal and written).

- Prefer if possess valid class 3/4 driving license with bus vocational license.

Job scope

1. To conduct inspection check on company fleets and drivers.

2. Handle foreign driver and staff related duties including assisting on checking of their job schedule and overtime.

3. Provide clerical & administrative support to operation team (e.g issuing of invoice, sending drivers job or sending drivers details for clearance and etc).

4. To assist in company bus daily operations including arranging fleet for vehicle inspections and maintenance (e.g servicing and repair) ensuring smooth running of operations.

5. Responsible in assisting customer queries (feedback, rates and complaints).

6. To arrange route and source for sub-contractor on trip should there be requirement.

7. Follow up on outstanding invoice by monitoring overdue accounts receivables and contact customer on their outstanding through phone, email & texts.

8. Might require to be present at site for events or school during pick up or dismissal time to coordinate between driver and the customer.

9. Other duties as assigned.

**Malaysian may apply, do whatapps 93854206 for more details

Job Description:

• Responsible for carrying out field duties according to the Standard Operating Procedures (SOPs) and / or Operation Supervisor’s instructions.
• Perform unit start-up, shutdown and plant turnaround activities according to the Standard Operating Procedures (SOPs).
• Perform planned rounds (Field / DCS) and take corrective action to maintain equipment and plant operations within safe operating limits and product quality compliance.
• Monitor unit performance to ensure safe and optimal operation of the plant equipment, pipeline distribution network and other facilities.
• Prepare process equipment for maintenance service, this includes line purging, LOTO.
• Take part in operating procedures development and prepare job pack documentation for equipment repair.
• Perform troubleshooting, resolve field operational issues and provide support for engineering, operation and maintenance teams.
• Execute according to production schedules and achieve operation targets in a cost-effective manner.
• Perform any other tasks which may be assigned to him by Ops Supervisor or Ops Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with 3 – 5 years of relevant work experience.
• Candidates without any relevant experience will be considered as training will be provided.
• Experience in ISO-tanker unloading, incineration and water treatment operations will be added advantages.
• Candidate with a forklift licence is a plus point.
• Must be prepared to work rotating shifts, weekends and Public Holidays.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.

Responsibilities

· Monitor daily inventory levels against forecasted projections to ensure sufficient stock is available to meet customer requirements

· Coordinate with other departments to manage import returns for empty drop-offs and schedule export releases for empty pickups

· Coordinate local empty trucking for imports within the free period and ensure exports are turned in at the port CY within the cutoff time

· Monitor the creation of export laden bookings in the port system using COPARN EDI.

· Monitor the accuracy of EDI and EMS updates for local activities involving laden and empty containers

· Monitor long-aging containers for local imports and empty stock at the depot to ensure FIFO (First In, First Out) release

· Manage container maintenance and repair claims with third parties, ensuring resolution within the agreed timeline

· Manage customs formalities for importing and exporting empty containers.

· Address customer inquiries and complaints regarding container quality

· Verify invoices related to container logistics, maintenance, and repair

· Perform any other relevant tasks or duties as assigned by the Head of Department (HOD).

Requirements

• Min Diploma or Degree in Logistics and Transportation
• 3 years of experiences in Logistics and Shipping Industries
• Knowledge in government formality (Port Klang Authority and Customs requirement)
• Competent in Microsoft Office Applications
• Willing to work in Bukit Tinggi, Klang

⏰ Working Days: 5 days

A. Job Description:

1. Deployment of manpower for all operations - managing 50-100 pax of indviduals per week
2. Recruitment of Part Timers
3. Expansion of Manpower Networking
4. Part Timers Database & Segmentation
5. Communications with part timers - gathering feedback on ground from promoters
6. Managing Recruitment Channel, eg - telegram & etc
7. Admin - Sales Report & Photo Documentation on weekly basis
8. Warehouse Duty - minimum once a week (include packing, managing logistic delivery schedule & communicate with partners)
9. Programs Auditing over Weekday / Weekend - island wide
10. Monitoring & Documenting of Advertising & Promotion Activities
11. Exploring creative/Innovative ways of enhancing reporting system
12. Any other tasks being given by the superior
13. Flexi Working Hours on weekdays
14. Working days: 5 days per week
15. Annual Leave: 14 days
16. Fix day off: Every Monday & Thursday

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customizable to best suit your unique needs.

Responsibilities

• Serve as the central point of command within FMC, coordinating responses to critical system issues and managing communications with relevant stakeholders.
• To identify the root cause for alarm/alert generated from the monitoring workstations.
• Manage and lead a team of shift technicians in facility management and operation of the assigned site.
• Plan and execute with relevant teams or contractors of the corrective maintenance.
• Provide positive and professional working relationship with internal team and stakeholders/clients.
• Work collaboratively as part of a team within the Fault Management Centre and with other departments.
• On daily basis, to follow up on anomalies or fault detected from the use of BMS/working monitoring workstations (critical system such as HVAC, Electrical, Fire Alarm etc)
• Collaborate and communicate effectively all facilities team, providing updates on system health.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Work with preventive maintenance team to implement preventive measures to reduce fault occurrence.

Job Requirements

• Diploma or Degree in Engineering; Facilities Management, or related field.
• Proven experience in building or facilities management, preferably with exposure to BMS, HVAC, Electrical, and Fire Alarm systems.
• Strong technical troubleshooting skills and ability to quickly diagnose faults.
• Ability to work independently and response to incidents calmly and efficiently.
• Excellent communication skills and attention to details.
• Willingness to work in shift patterns.

Job Title: Merchant Success and Operations Executive

We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.

Key Responsibilities:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.
• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
• Build and manage relationships with our merchants and optimize usage efficiency
• Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

• 2-3 years of experience, fresh graduates are welcome to apply
• Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
• Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
• Like to get your hands dirty and be on the ground.

Why Join Us?

• Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
• Experience growing a business from an early stage startup
• Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Role Overview
The Operations Assistant supports the Operations Manager to ensures smooth operations by handling worker passes, safety training, PPE distribution, timecard collection, and other operational tasks.

Key Responsibilities

• Worker Logistics: Assist in planning and coordinating transportation for workers to and from job sites.
• Pass & Safety Compliance: Record, track, and apply for worker passes (e.g., Jurong Island Pass, safety passes) before they expire. Ensure workers meet mandatory training and certification requirements, keep records updated for compliance audits.
• PPE Management: Maintain inventory of PPE and distribute it to workers as needed.
  Ensure PPE records are up-to-date.
• Timecard & Timesheet Management: Collect and review timecards/timesheets from workers at month-end. Ensure records are accurate before submitting to the Accounts department.
• Training Coordination: Monitor workers' mandatory training and enroll them in required courses.
• General Support: Assist the Operations Manager with ad-hoc tasks related to daily operations.
  

Other Requirements: Ability to work in a fast-paced environment and handle multiple tasks.

Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:-

Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.

Supervise all movements of cargo in/out of the warehouse.

Liaise with customers via e-mail & telephone for all documentation and administration matters.

Ensure Key Performance Indexes are met for relevant activities of the account/s.

Follow up closely with customers on operations issues, discrepancies and damages.

Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.

Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.

Monitor warehouse productivity and drive cost control initiatives.

Identify areas of improvement and establish innovatively or adjust existing work procedures and practices

Responsible for the inspection and routine maintenance of associated machines and equipment.

Responsible for tracing and ensuring consumables are in safety inventories

Ensure general housekeeping & cleanliness.

Any other duties as assigned by the superior from time to time

Mon - Fri : 8AM - 5PM or 9AM - 6PM

Job scope:

• Oversee the operations of the Grant Processing Admin team.
• Manage and coordinate project activities and ensure timely completion of tasks.
• Serve as a key point of contact for any operational issues or concerns.

Requirements:

• Minimum of 5 years of relevant experience.
• Bachelor's degree or higher.
• Proven track record in a leadership role related to grant processing or similar fields.
  

They are seeking an Operations Associate for a one-year contract in Singapore. This role will support the Head of Brokerage & Trade Management and be responsible for delivering Business As Usual (BAU) activities. The successful candidate will have the opportunity to work with a diverse team in a dynamic environment, leading regional infrastructural projects and supporting various change initiatives.

• World-leading provider of market infrastructure
• One-year contract based in Singapore
• Opportunity to lead regional infrastructural projects

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Company description

Wise Oaks International School is an established school based on Cambridge Curriculum enhanced with Singapore methodology for Math's teaching. We value our employees and our vision is to be the most sought after school by Parents, Students and Educators alike. We aspire to build a long lasting relationship amongst all the key stake holders - Students, Parents and Educators.

Job Description

Job Summary:We are seeking a dedicated and organized Schools Operations Executive to oversee the day-to-day operations of our school. This role will involve managing school transport operations, maintaining an inventory of school assets, and ensuring the smooth functioning of school activities.

Key Responsibilities:

• Manage and oversee day-to-day school operations to ensure efficient functioning.
• Coordinate and manage all aspects of the school's transport operations, including working closely with transport vendor(s) and parents for smooth day to day transport deployment and operations.
• Maintain an accurate inventory of school assets, including, Books, Uniforms, furniture, equipment, and supplies, ensuring proper usage and maintenance. Candidate will work on School's Inventory management system.
• Collaborate with faculty, staff, and external stakeholders to facilitate a productive learning environment.
• Assist in the development and implementation of operational policies and procedures.
• Address any operational challenges that arise promptly and effectively.
• Support budgeting and financial management related to school operations.
• Foster a collaborative team environment to promote teamwork and communication.

Qualifications:

• Basic degree in any discipline.
• Minimum of 3 years of experience in an operations executive or manager role, preferably in an educational setting.
• Excellent communication and interpersonal skills to effectively interact with staff, parents, and students.
• Strong teamwork capabilities with a focus on collaboration and support.

Skills and Competencies:

• Strong organizational and multitasking skills.
• Proficiency in using computer applications for data management and reporting.
• Ability to assess problems and implement solutions effectively.
• Familiarity with school management systems or operations is a plus.

· Compliance with requirements of the Safety Management System

· Operate and monitor process plant, relevant marine and utility systems in accordance with operating procedures and as directed by the Central Control Room and Facility Supervisors

· Identify and report operational deviations to facility management.

· Identify and report process, utility or marine system problems requiring maintenance intervention.

· Carry out housekeeping, routine cleaning including pressure washing and de-greasing of equipment and deck areas, waste collection and disposal.

· Carry out first line maintenance on process and utility systems in accordance with operating procedures.

· Support the preparation of equipment and systems for safe handover to maintenance and safe reinstatement and testing thereafter.

· Take samples from the process and utility systems under the direction of the Laboratory Technician.

· Assist the Laboratory Technician in sample analysis; undergo training in laboratory duties as required.

· Liaise with other departments for coordination of maintenance activities.

· Inform Senior Technicians / Supervisors / OIM of any issues relating to safety or facility operability.

· Identify and report equipment faults and breakdowns and use IFS to generate corrective work orders if required.

· Responsible to provide clear and concise daily work logs that have occurred during the shift and give a comprehensive handover to back-to-backs of all events and information relevant to time on duty. This will include an update on all changes in plant conditions, changes and additions to standing and daily instructions and, as required, the status of work permits within assigned area. Handovers are regarded as critical to the safe operation of the FPSO systems and equipment

· Assist in any other work as directed by facility management.

· Participate in the Emergency preparedness drills, safety meetings, and on the job training as required.

· Perform Emergency Duties as required by the Emergency Response Plan

Small-size Freight Forwarding company hiring for Operations Executive position. Main business include Sea Freight FCL, LCL, Breakbulk, RORO.

• 5 days work week, Mon - Fri, 9:00 am - 5:30 pm.
• Rotational work from home shift.
• Small, supportive and flexible family-style work environment.
• Not required to be in excessive formal office wear on a daily basis.
• Flexible and people-centric company management.
• Even before Covid, staff are allowed to work from home on rotation basis as long as they are accountable and able to perform their duties in trustworthy and timely manner.
• NOT suitable for completely freshmen due to being small company with limited manpower and resources for training.
• NOT suitable for calculative indiviuals who refuse to help out for ocassional urgent case after work hours due to nature of industry.

Hiring only experienced and confident candidates of the following criterias :-

• Able to handle freight and logistics operations coordination and paperwork independently with minimum supervision.
• Licensed to declare customs permits for export and imports.
• Familiar and able to use Sysfreight (sysmagic) system.

Job scope includes :-

• Making FCL/LCL/RORO bookings with carriers and co-loaders.
• Liaising with clients on cargo consolidation.
• Liaising with vendors (i.e. transporters, hauliers, stuffing warehouses, etc) on cargo readiness and/or deliveries.
• Liaising with overseas agents (e.g. sending pre-alerts, checking rates, etc).
• Invoicing.
• General CS duties such as communicating with clients, emailing BLs/DOs, arranging dispatch, etc.

1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements

2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects

3) Rostering of monthly schedules

4) Coordinate with site in charge on backlog if any

5) Rectify on site issues with workers or clients upon receiving feedback

6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders

7) Prepare monthly financial reports for various operations projects

8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage

9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative

10) Candidate shall possess class 3 licence

11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Job Description:

• Responsible for timely and accurately raising purchase requisitions in SAP MM Purchasing upon receipt of approved memo and work order.
• Responsible for timely and accurately performing GRs (Goods Receipt) upon receipt of invoice and approval from authorized leads.
• Ensure that auditable records are kept for each purchase requisition raised.
• Assist in tracking and cross referencing of purchase requisitions and POs for investigative reasons.
• Assist in the reconciliation of purchase requisitions, POs, and project budgets.
• Adhere to the team’s purchase requisition raising process and escalate any breaches.

Job Requirement:

• 3 to 5 years in a similar role.
• Prior expertise at using SAP Material Management (MM) module would be a bonus.
• Excellent written and verbal communications.
• Ability to interact at a professional level.
• Basic understanding of book-keeping and accounting
• Attention to detail.
• Proficient at Excel (Pivot tables, vlookups).

We offer an attractive remuneration package. Please send your detailed resume to:

D L Resources Pte Ltd10 Anson Road #19-12 International Plaza Singapore 079903 We regret that only short-listed candidates will be notified.

Key responsibilities:

• Collaborate with the investment team to ensure that operational processes to support loan transactions are in place, including but not limited to, payment and receipt of funds, covenant testing, Conditions subsequent, coverage ratio and any other transaction specific conditions are correctly monitored and actioned
• Collaborate with external service provider and affiliates on fund flow, division of responsibilities, investment bookings, repayments, rate resets, agency function and transaction specific ongoing information delivery and storage and covenant testing
• First point of contact with borrower and responsible for monitoring the status of loan transactions
• Support the investment team on structuring and due diligence of transactions
• Project task group to select and implement loan management system
• Continuous process improvements
• Other ad-hoc duties assigned

Requirements:

• Relevant degree
• At least 5 to 8 years of relevant working experience
• Prior experience in loan operations / fund management / asset management
• Experienced in using loan management software
• Independent, driven and able to work in a fast paced environment and under pressure
• Detailed oriented, hands-on, meticulous and able to multi-task
• Excellent interpersonal, communication and organization skills

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an Operations Executive to join our fast growing team. The ideal candidate will be responsible for supporting the daily operational activities, ensuring smooth and efficient operations across various functions, including inventory management, store operations, logistics, and customer service. This role involves coordinating with internal teams and external partners to optimize processes, enhance the customer experience, and achieve organizational goals

You will also be responsible for:

• Operational Support:
  Assist in managing daily operations across retail stores and online channels to ensure consistent and efficient execution.
  Coordinate with store teams to address operational issues, including staffing, inventory, and customer service challenges.
  Monitor and support adherence to company policies and procedures to maintain high operational standards.
• Inventory Management:
  Support inventory control processes, including stock replenishment, transfers, and adjustments.
  Conduct regular inventory audits and reconcile discrepancies to ensure accuracy and availability.
  Collaborate with the supply chain team to forecast inventory needs and manage stock levels effectively.
• Logistics and Distribution:
  Coordinate logistics and transportation activities to ensure timely and accurate delivery of products to stores and customers.
  Manage relationships with logistics providers and monitor their performance to ensure high service quality.
  Assist in optimizing distribution processes and identifying opportunities for cost reduction and efficiency improvements.
• Store Operations:
  Support store operations by assisting with visual merchandising, store layout, and in-store promotions.
  Monitor store performance metrics, including sales, customer foot traffic, and operational efficiency.
  Assist in managing store-level issues and support the implementation of operational improvements.
• Customer Service:
  Assist in addressing customer service issues related to orders, returns, and in-store experiences.
  Collaborate with the customer service team to resolve complaints and enhance customer satisfaction.
  Implement initiatives to improve customer service and operational support.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Support the development and maintenance of standard operating procedures (SOPs) for various operational functions.
  Analyze operational data and metrics to identify trends and areas for improvement.
• Vendor and Supplier Management:
  Support vendor and supplier management activities, including order placement, performance monitoring, and issue resolution.
  Maintain strong relationships with vendors and suppliers to ensure reliable service and product quality.
  Assist in evaluating and selecting suppliers to meet operational and quality standards.
• Reporting and Documentation:
  Prepare and maintain reports on operational performance, including sales, inventory levels, and customer service metrics.
  Document operational processes and procedures to ensure consistency and compliance.
  Assist in preparing reports and presentations for management review.
• Cross-Functional Collaboration:
  Work closely with other departments, including sales, marketing, and finance, to support overall business objectives.
  Participate in cross-functional meetings to provide operational insights and contribute to strategic planning.
  Support special projects and initiatives as required by the operations manager or director.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field.
• 1-3 years of experience in operations, retail management, or a related role, preferably within the fashion or retail industry.
• Strong understanding of retail operations, inventory management, and logistics.
• Excellent organizational and problem-solving skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with retail management software (e.g., POS systems, ERP systems).
• Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams.

It would be great if you have:

• Experience with retail management systems and inventory software.
• Knowledge of visual merchandising and store layout best practices.
• Familiarity with data analysis and reporting tools.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].