Job Description & Requirements

Operations Excutive

• Working hour: 9:00am to 6:00pm (Monday-Friday)
• 5 working days per week;
• 10 days annual leave;
• 10 days medical leave;
• 1 day leave for brithday;

Job Scope:

• Arranging logistics and sample delivery: Ensuring that samples are delivered to clients or project sites on time and securely to meet client requirements.
• Furniture placement at project sites: Assisting with accurately positioning and placing furniture at project sites according to client requests or project designs.
• Managing installation workers: Coordinating the tasks of the installation team, including task allocation, progress monitoring, and quality inspection, to ensure a smooth installation process.
• Managing logistics and delivery schedules: Planning delivery timelines effectively and communicating with logistics teams to ensure timely delivery of goods and avoid delays impacting project progress.
• Handling partner orders: Processing and managing orders from partners efficiently, ensuring accuracy and timely fulfillment.
• Managing and updating products: Overseeing product inventory, updating product information, and ensuring the availability and accuracy of product details.

Job Requirement

• Minimum 1 years relevant work experience
• Excellent English written and verbal communication skills
• Mandarin speak is a bonus
• Good Proficiency in Microsoft Office Suite
• Willingness to learn and adapt to new tasks
• Strong attention to detail and problem-solving skills

Send Resume & Expect salary to: [email protected]

Latest payment slips and CPF records required

A well-established security company is inviting applications for the position of Operations Director (Male or Female).

Requirements:

• Must be a graduate (degree holder).
• At least 3 years of experience in a senior position with the SPF (retirees will be considered), or a minimum of 5 years of experience in the security industry.

Job Description:

The selected candidate will be fully responsible for the day-to-day operations of the company, reporting to the Managing Director, and will also handle administrative duties. This position involves managing more than 100 permanent security officers and may require working irregular hours, 6 days a week.

Compensation:

• A starting monthly salary of no less than $8,000 to $9,000, with own transportation required.

Interested candidates are invited to submit their full resume to: [email protected].

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Responsibilities

• Oversee and manage day-to-day cargo operations, including cargo acceptance, documentation, build-up, breakdown, loading, unloading, delivery, etc.
• Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
• Ensure smooth and efficient handling of both import and export cargo
• Handle any cargo irregularities and claims in accordance with the company’s standard procedures
• Work closely with ground handling agents, monitor their performance and provide feedback
• Prepare regular cargo reports and performance data for management review
• Supervise and provide guidance to cargo staff, including cargo agents, handlers, and other personnel, to ensure smooth and efficient operations

Requirements

• Bachelor's degree in any discipline
• At least 10 years of experience in the air cargo industry
• Strong understanding of air cargo regulations, including safety and security requirements
• Excellent verbal and written communication skills
• Strong leadership and team management skills
• Ability to identify and resolve issues related to cargo operations

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

*Requirement

- Proactive and to be able to work independently.

- To be able to coordinate in both English and Mandarin (verbal and written).

- Prefer if possess valid class 3/4 driving license with bus vocational license.

Job scope

1. To conduct inspection check on company fleets and drivers.

2. Handle foreign driver and staff related duties including assisting on checking of their job schedule and overtime.

3. Provide clerical & administrative support to operation team (e.g issuing of invoice, sending drivers job or sending drivers details for clearance and etc).

4. To assist in company bus daily operations including arranging fleet for vehicle inspections and maintenance (e.g servicing and repair) ensuring smooth running of operations.

5. Responsible in assisting customer queries (feedback, rates and complaints).

6. To arrange route and source for sub-contractor on trip should there be requirement.

7. Follow up on outstanding invoice by monitoring overdue accounts receivables and contact customer on their outstanding through phone, email & texts.

8. Might require to be present at site for events or school during pick up or dismissal time to coordinate between driver and the customer.

9. Other duties as assigned.

**Malaysian may apply, do whatapps 93854206 for more details

Job Description:

• Responsible for carrying out field duties according to the Standard Operating Procedures (SOPs) and / or Operation Supervisor’s instructions.
• Perform unit start-up, shutdown and plant turnaround activities according to the Standard Operating Procedures (SOPs).
• Perform planned rounds (Field / DCS) and take corrective action to maintain equipment and plant operations within safe operating limits and product quality compliance.
• Monitor unit performance to ensure safe and optimal operation of the plant equipment, pipeline distribution network and other facilities.
• Prepare process equipment for maintenance service, this includes line purging, LOTO.
• Take part in operating procedures development and prepare job pack documentation for equipment repair.
• Perform troubleshooting, resolve field operational issues and provide support for engineering, operation and maintenance teams.
• Execute according to production schedules and achieve operation targets in a cost-effective manner.
• Perform any other tasks which may be assigned to him by Ops Supervisor or Ops Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with 3 – 5 years of relevant work experience.
• Candidates without any relevant experience will be considered as training will be provided.
• Experience in ISO-tanker unloading, incineration and water treatment operations will be added advantages.
• Candidate with a forklift licence is a plus point.
• Must be prepared to work rotating shifts, weekends and Public Holidays.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.

Responsibilities

· Monitor daily inventory levels against forecasted projections to ensure sufficient stock is available to meet customer requirements

· Coordinate with other departments to manage import returns for empty drop-offs and schedule export releases for empty pickups

· Coordinate local empty trucking for imports within the free period and ensure exports are turned in at the port CY within the cutoff time

· Monitor the creation of export laden bookings in the port system using COPARN EDI.

· Monitor the accuracy of EDI and EMS updates for local activities involving laden and empty containers

· Monitor long-aging containers for local imports and empty stock at the depot to ensure FIFO (First In, First Out) release

· Manage container maintenance and repair claims with third parties, ensuring resolution within the agreed timeline

· Manage customs formalities for importing and exporting empty containers.

· Address customer inquiries and complaints regarding container quality

· Verify invoices related to container logistics, maintenance, and repair

· Perform any other relevant tasks or duties as assigned by the Head of Department (HOD).

Requirements

• Min Diploma or Degree in Logistics and Transportation
• 3 years of experiences in Logistics and Shipping Industries
• Knowledge in government formality (Port Klang Authority and Customs requirement)
• Competent in Microsoft Office Applications
• Willing to work in Bukit Tinggi, Klang

⏰ Working Days: 5 days

An exceptionally organized and driven individual needed to oversee operational activities, handle daily tasks, and address issues to ensure seamless operations. The operations coordinator will collaborate closely with the operations team, including the production and facility departments, ensuring the company meets its goals efficiently and effectively.

Responsibilities:

• Working with team leaders, supervisors, managers and department heads to align departmental needs and goals
• Coordinate with team members that all operations & projects activities are carried out in a timely and efficient manner
• Establish and manage records for all operational activities, ensuring that all documents are correctly filed and readily available for auditing.
• Providing reports to the DH and HOD to offer insight into the department's overall efficiency
• Ensuring that all activities conform to local and company standards

Requirements:

• Proven experience as an operations coordinator, or in a similar role
• At least a O-Level / Diploma in Business Administration or equivalent
• Strong problem-solving skills and attention to detail
• Proactive and able to work independently while also being part of a team
• Bilingual and excellent communication skills, both verbal and written
• Familiarity with business software applications such as Microsoft Office

Others:

• Working location: 22 Senoko Way
• 5 days work week (Monday to Friday)

*Requirement

- Proactive and to be able to work independently.

- To be able to coordinate in both English and Mandarin (verbal and written).

- Prefer if possess valid class 3/4 driving license with bus vocational license.

Job scope

1. To conduct inspection check on company fleets and drivers.

2. Handle foreign driver and staff related duties including assisting on checking of their job schedule and overtime.

3. Provide clerical & administrative support to operation team (e.g issuing of invoice, sending drivers job or sending drivers details for clearance and etc).

4. To assist in company bus daily operations including arranging fleet for vehicle inspections and maintenance (e.g servicing and repair) ensuring smooth running of operations.

5. Responsible in assisting customer queries (feedback, rates and complaints).

6. To arrange route and source for sub-contractor on trip should there be requirement.

7. Follow up on outstanding invoice by monitoring overdue accounts receivables and contact customer on their outstanding through phone, email & texts.

8. Might require to be present at site for events or school during pick up or dismissal time to coordinate between driver and the customer.

9. Other duties as assigned.

**Malaysian may apply, do whatapps 93854206 for more details

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful

Job Description & Requirements

We are seeking a highly skilled Market Data Analyst Presales Engineer to join our dynamic team. In this role, you will play a pivotal role in driving sales by leveraging your deep understanding of market data and technical expertise. You will collaborate closely with the sales team to identify and qualify opportunities, conduct in-depth technical assessments, and deliver compelling product demonstrations.

Technical Expertise:

Develop a strong understanding of our products and services (Cryptocurrency, Investments, etc), including their technical specifications, capabilities, and benefits.

Stay up-to-date with industry trends, emerging technologies, and competitive landscapes.

Conduct in-depth technical assessments of client requirements and propose tailored solutions.

Contribute to the development of the investment strategy, focusing on emerging trends in Fintech and infrastructure.

Identify new areas for investment within the fintech space, particularly in Payment solutions and decentralized technologies.

Presales Support:

Collaborate with the sales team to identify potential opportunities and qualify leads.

Develop and deliver compelling product demonstrations, presentations, and technical proposals.

Address technical questions and concerns from prospective clients, providing clear and concise explanations.

Conduct proof-of-concept (POC) implementations and data analysis to showcase the value of our solutions.

Data Analysis and Insights:

Analyze market data to identify trends, opportunities, and potential challenges.

Leverage data analysis techniques to support sales efforts and provide valuable insights to clients.

Develop custom data analysis solutions to address specific client needs.

Required Skills:

Data Analysis, Market research, Presales

domain Skills:

Cryptocurrency, Investments, etc.

Portfolio management experience is preferred.

Being part of a growing business translates to an opportunity to play a key role in our expansion and make significant impact. Your primary goal is to ensure a smooth operational flow in the fulfilment of orders and also maintenance of inventory. .

Responsibilities:

- Responsible for picking and packing ecommerce orders, and arranging for fulfillment

- Responsible for processing trade orders, and arranging for invoicing and fulfillment

- Responsible for receiving and organising inventory

- Keep inventory records for forecasting purchasing needs

- Any other miscellaneous duties as required

- Able to work independently

Hours

- Monday-Friday: 9AM – 5PM

- Sat: 9am - 12pm

- Location: Pasir Panjang

Benefits:

- AWS

- Annual leave

- Dental & Medical Benefit

We are looking for a operations coodinator to join our growing team.

Responsibilities

• Provide excellent customer service to customers
• Handle phone calls and emails
• Schedule and coordinate with Customers and Technicians for service appointments and follow ups
• Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure
• Communicate effectively, maintain and establish close rapport with customers
• Creating contracts and service documents
• Check and compile service reports before sending to customers
• Prepare invoices accurately prior to send out to customers
• Perform all other ad-hoc duties as and when required

Requirements

• Proficient in MS Office
• Problem-solving with critical thinking and analytical skills
• Ability to be flexible, multitask and learn in a fast-paced environment
• Self-driven nature with strong attention to detail
• Professional customer service skills

• Basic Salary $2,500 -$3,000

If you think you are suitable fit with the relevant experience and would like to know more about the role, please drop in your resume and we will be in touch with you.

Job responsibilities:

• To perform general administrative duties related to the day-to-day operations, including phone/email queries from clients
• To manage daily transport operational duties and ensure all activities are carry out within schedule
• To review schedule and routing when needed, in the most cost-efficient manner
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Liaise with drivers and customers to ensure that the job runs smoothly.
• Handle vehicles inspections, customer's complaints and drivers problems when in need
• Work closely with Client to support investigation and service recovery process
• Incident and accident investigation and report writing when required.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties and responsibilities that may be assigned by the management from time to time
• Able to work with mechanic to resolve issue arises with regards to the fleet

Requirements:

• Strong leadership skills and management competencies
• Strategic & critical thinking as well as decision-making and negotiation skills
• Able to adapt, prioritize, exercise initiative, manage pressure, multi-task and work independently
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people
• Time management/ meticulous and mature in work.
• Familiar with Singapore road and strategic planning for the driver's job
• Able to resolve driver's problem immediately
• Need to stand-in for absent driver
• Experiences in "Concrete pumps" deployment is required.
• Preferrably with working experience in the related field and/ or mechanic knowledge
• Candidate must possess at least Secondary Education/ ITE/ Nitec/ Computer literate

About IMAPAC:

IMAPAC stands as the ultimate provider of comprehensive live conferences/exhibitions, biopharma data, and digital marketing solutions tailored for the worldwide biopharmaceutical industry. Our primary goal is to champion the full spectrum of services offered by global biopharmaceutical organizations and research institutes.

Focused on strategic regions known as R&D hubs for biologics, biomanufacturing, and biotechnologies, our conferences and digital marketing services are finely tuned to meet the unique requirements of each area. Recognizing that different regions have distinct needs, we meticulously craft events that cater to the specific demands of biopharmaceutical companies across Asia, Europe, and the UK.

About the role - Operations Executive

If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of exhibiting and organizing a wide variety of conferences around the APAC and Europe regions.

Key Responsibilities:

· Experience planning and internal project management - Devise the experience plan with project team and implement it accordingly.

· Brainstorm and implement the event experience plan

· Conduct briefings to internal staff before any event

· Ensure IMAPAC presents a high-quality event on the day and continually work to improve our standard of service

· Ensure highest level of hosting events – for registration, presentation and staging, conference content and delivery, catering, special events and entertainment

· Create and review attendee lists (speakers, guests, delegates, sponsors/exhibitors) and all name badges are 100% accurate

· Help speakers, sponsors, exhibitors with the contact system

· Maintain event costs are contained and accurately managed without compromising quality of service and customer experience

· Minimise and keep accurate records of all costs: technical, speaker, venue, AV and documentation

· Submit and file all invoices

· Acquire quotes for new suppliers

· Allocate accurate operational costs in event budgets monthly; post-event budgets by budget date (get all input information/invoices before deadline)

· Timely revise experience expenditure budget according to revenue

· Achieve 100% delegate, sponsor and exhibitor payments at event – present invoices, disallow non-payer access, consistently communicate with GM

· To take up any ad-hoc task as and when required by the business

Requirements:

· Excellent communication, persuasion and negotiation skills

· Ability to manage multiple projects, both tactical and strategic in nature – achieving both time and budgetary deadlines.

· Ability to handle stress, show resilience and adapt to changing market trends and quick to learn

· Persistent and disciplined

· Creative in problem-solving

· An excellent communicator who can voice out their thoughts

· Positive attitude, cheerful and confident personality

Why Choose Us:

· Positive work culture focused on diversity and innovation.

· Opportunity to make a profound impact on the biopharmaceutical industry.

· Shape meaningful networking opportunities within the biopharma space.

· Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as an Operations Executive and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive change in the biopharmaceutical sector.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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