"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

JOB RESPONSIBILITIES

• Attend to customers’ orders and ensure timely dispatch of orders.
• Picking and packing of daily orders.
• Perform receiving, checking and relabelling and packing of products.
• Assist in checking and ensuring healthy stock level.
• Participate in stock take.
• Rotation among different departments and/or increase in job responsibilities if deem capable.
• Any other duties as assigned by the Company from time to time.

JOB REQUIREMENTS

• Ability to work in a fast-paced environment.
• Meticulous and detail-oriented.
• Able to carry heavy items when packing.
• Bilingual in both English and Mandarin to liaise with business associates.
• Work will involve handling of various produce including pork products.
• Good organisational skills and communication skills.
• A team player who is able to interact with all levels of staff
• Cheerful personality with can-do spirit.
• Ability to use various messaging platform like whatsapp, telegram etc.

• To assist in the daily operations and box office ticketing management of Harry Potter's project at Resort World Sentosa (RWS).
• To assist the daily opening and closing of Harry Potter's project and summary reports.
• To assist to assign duty stations to Full Time and Part Time Hosts and ensure they perform their respective roles and duties.
• To assist in planning, coordinating and facilitating VIP visits for NEON and RWS management.
• To provide positive visitor’s experience and facilitating usage of interactive stations.
• To assist in providing Level 1 technical assistance to rectify basic faults of AVL equipment.
• To work closely with Production and Technical Team to ensure all AVL equipments are in good working conditions for daily opening and after closing follow up actions.

Operations Director

Location: Singapore

Company: BUZUD

About Us: Join a leading medical devices company based in Singapore that is dedicated to improving lives through innovative health technology solutions. We specialize in continuous glucose monitoring systems and other home-based medical equipment that empower patients to manage their health more effectively.

About the Role:

We are seeking an experienced and dynamic Operations Director to lead and oversee our operations across all Guardian pharmacies. This pivotal role includes managing a team of promoters, ensuring seamless execution of strategies, and driving operational excellence to achieve sales and growth targets.

Key Responsibilities:

• Lead and manage all operational activities in Guardian pharmacies to ensure efficient workflows and exceptional customer experiences.
• Develop and implement strategic plans to optimize sales, inventory, and promotional activities.
• Supervise and motivate a team of in-store promoters, ensuring high performance and adherence to company standards.
• Collaborate with cross-functional teams, including marketing and logistics, to support campaigns and product launches.
• Monitor and analyze key performance indicators, providing actionable insights to improve operational effectiveness.
• Build strong relationships with key stakeholders, including Guardian management and external partners.
• Ensure compliance with company policies, regulatory requirements, and industry standards.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in the retail or healthcare industry.
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
• Excellent organizational and problem-solving abilities.
• Analytical mindset with the ability to interpret data and drive data-informed decisions.
• Exceptional communication and interpersonal skills to liaise with various stakeholders effectively.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in the healthcare industry.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. This joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Digital Exchange (SDX) will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI DAH in Asia and SDX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI DAH and SDX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in this space.

Why Join Us?

With SIX Group AG and SBI Digital Asset Holdings Co., Ltd. as shareholders, AsiaNext has significant financial backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors, and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at UBS, JPMorgan, SIX, Thomson Reuters, MAS, SGX, DBS, Citi, Credit Suisse, Barclays, securities tokens and crypto exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

The Operations Analyst will build strong and collaborative relationships with internal business partners to support new members’ onboarding journey into AsiaNext, conduct onboarding screening check, schedule periodic customer due diligence review as well as trigger review on positive alert hit from daily AML sanction and database screening.

The successful candidate is also expected to provide operational, client servicing and account management support to member’s queries relating to their trades or transactions on AsiaNext platform.

In addition, the successful candidate is expected to execute onboarding and other operations tasks in line with documented standard operation procedure.

Responsibilites

Key Responsibilities include, but are not limited to the following list and may vary during your employment based on the needs of the business, as determined by the Head of Operations:

• Work with other departments (e.g. Commercial, Compliance, Technology and Risk) to ensure a smooth onboarding journey for new members with proper account setup for trading connectivity after account opening approval.
• Update the operating standard operating procedure to align with new processes and workflow changes in collaboration with Compliance and approval from HOD.
• Support to cover other operations tasks as may be required from the Head of Department, including Market Surveillance, trading and custody operations.
• Support Members’s deposit and withdrawal request, and internal cash reconciliation with AsiaNext nostro banks.
• Functional and regression testing in non-production environments for new, enhancement upgrade or hot fix release, before actual deployment into production.
• Back up to support monitoring of the hourly settlement run schedule in the production environment, ifrequired.

Qualifications & Experience:

Education

• Bachelor’s degree or diploma in banking, business or finance.

Experience and Skill

• 3 to 5 years of working experience in AML screening in the banks / securities firms / fund management industry, preferably for corporate or institutional clients.
• Familiar with regulatory AML compliance guideline and procedures in Singapore
• Good stakeholder and people management skills.
• Versatile individual who is willing to support coverage for different ops tasks as needed at times.
• Keen interest to work, learn and grow in a fast-paced start-up environment.

Employment Benefits

• Competitive staff benefits - annual leave, life insurance, and medical insurance (includes dependents)
• Competitive remuneration including variable bonus.

How to Apply:-

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

Join Green Kitchen – Where Health Meets Flavor!

At Green Kitchen, we’re passionate about creating delicious, wholesome meals that fuel a healthier, more sustainable lifestyle. As a leading provider of health-focused meals, we believe that great food not only nourishes the body but also supports a balanced and mindful way of living. Join our team and be part of a mission to make healthy eating accessible, convenient, and fun!

Start Immediately | Air-Conditioned Work Environment | Daily Hot Lunches Provided

We’re looking for enthusiastic and motivated individuals to join us as E-Commerce Operations Assistants. This is a fantastic opportunity to be part of a fun, supportive team with great career growth potential.

What You’ll Do

• Handle general administrative duties.
• Organize and prepare packaging for e-commerce products.
• Maintain cleanliness and upkeep of the workspace.
• Perform light physical work comfortably.
• Conduct stock checks and assist with ordering.
• Take on additional tasks assigned by your supervisor.

What We’re Looking For

• A positive attitude and willingness to learn.
• Self-motivation and commitment to delivering quality work.

Why Join Us?

• Daily Hot Lunches: Enjoy a delicious, freshly prepared meal every day.
• Great Team Culture: Be part of a supportive and dynamic team.
• Career Growth Opportunities: Learn valuable skills to grow in your career.
• Flexible Work Options: Full-time, part-time, or contract positions available.
• Convenient location near Kembangan MRT.

Job Details

• Pay: $10.00 - $12.00 per hour. 20-40 - hours per week, depending on ability.
• Contract Length: 12 months.
• Location: In person, air-conditioned work environment.

Ready to join the Green Kitchen family? Apply now and help us make health-focused living a reality for everyone!

We are a charity organisation which provides for the welfare and well-being of international ship crew who arrive in our seaports every day. This position reports to the General Manager. You will work closely with the Operations Team to engage the ship crew onboard and/or ashore by welcoming them and offering our warmest hospitality as a friendly host.

In addition to learning Critical Core Skills, this exciting job role gives you the opportunity to acquire some specific skills and knowledge that you cannot find anywhere else. The work scope includes the following:

• Board the containerships in PSA Terminals to interact with international ship crew.
• Bring the ship crew out of PSA Terminals and show them around as a friendly Shore Guide.
• Manage our Drop-in centre at Jurong Fishery Port and interact with international ship crew.
• Liaise with vendors and stakeholders for the proper maintenance of our Drop-in centre.
• Manage the deployment of Volunteers to welcome the international ship crew.
• Coordinate with vendors for the design, production and delivery of publicity materials.
• Make regular posts on social media to project a positive image and gain followership.
• Support the planning, organisation of publicity activities and events.
• Record operational information to support the submission of monthly operational reports.

To enjoy and succeed in this role, you should possess the following attributes:

• You love people and have a compassionate heart towards serving the needy.
• You are reasonably fit to climb steps to board a ship in the seaport.
• You are an active person and take initiative to anticipate and solve problems.
• You work with little supervision and manage priorities well to deliver work tasks on time.
• You are a team player with good emotional intelligence.
• You are able to communicate well in oral and written English.
• Ability to communicate in Bahasa Indonesia, Bahasa Melayu, Mandarin and Tagalog is a plus.

Qualifications and experience:

• Class 3 driving licence.
• Diploma and above in any discipline.
• At least 3 years’ of work experience.

Benefits:

• Insurance and medical benefits
• Hospitalisation and Sick Leave
• Annual Wage Supplement
• Transport allowance
• CPF contribution
• Mobile phone allowance
• Annual leave
• Season parking in seaports (if applicable)
• Annual increment and performance bonus

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Responsibilities

· Supervise and manage a team of operations staff to ensure the efficiency of kitchen operations.

· Report and assist Operations Manager with the entire catering operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Ensure that kitchen operations meet delivery timeline and inventory integrity.

· Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

· Ensure that quantity and quality of items ordered are received and stored in proper condition.

· Check personal hygiene of all the staff, hygiene of chillers & freezers.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Oversee packet meals packing process.

· Print out daily preparation lists for cooking.

· Hold briefing during end of the day, discussing with workers for the next day special orders/requests.

Requirements

· ‘O’ Level.

· 3-5 years of related working experience, of which 1 year in supervisory capacity.

· Ability to communicate with suppliers & vendors.

· Possess good knowledge of Microsoft Office.

· Possess good leadership skills.

· Able to work on weekends & public holidays.

· Willing to work long hours especially during festive seasons.

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities:

Back Office Support

• Assist all other departments to run errands (eg: purchase/collect goods from suppliers, bring workers for medical, bring workers to renew passport/work permit, collect documents etc)

Planning

• Plan the daily deployment of drivers on a routine and adhoc basis, ensuring that operations requirements are fulfilled.
• Responsible for a smooth and effective operations on a day-to-day basis
• Provide instructions to operations on the ground and have overall control of resource/manpower deployment to ensure smooth operations.
• Coordinate with relevant departments to ensure operational matters are taken care off and issues are resolved timely
• Ensure all trucks are in good working conditions
• Handle a wide range of customers from various industries

Requirements:

• ITE from a local polytechnic
• Able to multi-task and handle stress
• 5.5 days work week
• Preferably with Class 3 licence

MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description:

• Obtain customer trip requirements from Charter Sales teams, including date, route, departure/arrival times, number of passengers, primary passenger details and contact phone numbers.
• Compile a complete profile of needs associated with each flight, including requirements for crew/passenger entry, transportation, CIQ information, and any additional unique information that may be required due to the nature of the trip
• Ensure all trips are planned and set up in a safe and efficient manner in compliance with aviation regulations and established company policies.
• Provide coordination and support services for all aspects of flight operations including the monitoring of daily flight operations to ensure effective and efficient execution.
• Review trip requirements against aircraft status, airport parameters, weather forecast and passenger requirements
• Checking of vendor invoices and ensuring the invoices are accurate in accordance with the service rendered.
• Support the review and improvement of systems and business processes
• Other tasks as assigned by Management

Qualifications:

• Diploma holder or equivalent with experience in Trip Support planning in the region or Worldwide
• Must be fluent in English (both written and spoken) and possess good communication skills
• Must be able to work autonomously and demonstrate high level of team work, coping with the everyday challenges in Business Aviation
• Proficient in using Microsoft Office (Excel, Word)
• Proficient in using Scheduling Software (Jet-Insight) and ARINCdirect is an added advantage
• FAA Dispatch license holder is an added advantage
• Willing to work shifts and on weekends

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

• Health Insurance: We provide medical, dental, and vision insurance plans to help stay healthy and financially secure.
• Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
• Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.
• Flexible Schedule: We understand the importance of work-life balance and offer flexible schedules to help you achieve your personal and professional goals.

Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.