· Overall responsible for development and maintenance of customer accounts in Singapore and Indonesia

· Executes company promotional strategy.

· Manage each account to maximize profitability of systems, reagents and consumables.

- Provide monthly forecast and sales reporting

· Establish a customer call frequency appropriate to the level for each account

· Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up

· Provide pricing, market and technical input for tender processes

· Maintain current and in-depth knowledge of Sebia and competition products

· Develops the relationship with the KOLs

· Performs sales presentations, lead evaluations/demonstrations with customers and distributor teams

· Participates in symposiums, workshops and exhibitions

Your new company
[CONFIDENTIAL SEARCH] A fast-growing and dynamic accounting firm, with a vibrant culture and good work-life balance.

Your new role
As an Accounting Manager, you will play a pivotal role in leading the accounting team on client engagements. This includes:

• Overlooking accounting projects
• Team management
• Managing more complex accounting projects/treatments
• Client relationship management

What you'll need to succeed
This role is open to candidates with minimum 5 years of experience in finance, with minimum 3 years team management experience. Good communication and client management exposure will be a bonus.

What you'll get in return
Joining a fast growing and expanding team, with attractive remuneration and growth opportunities.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Details:

Working Hours: 8:45 AM to 5:30 PM, 5 Day work week
Location: Pioneer
Salary: $5,000 - $7,000, with AWS + Variable Bonus

Transport: 2 way transport pickup from Jurong East

Job Responsibilities:

• Develop and implement import strategies to ensure smooth and cost-effective operations.
• Coordinate with suppliers and third-party logistics (3PL) to manage import processes, container clearance, and timely unstuffing.
• Track and update shipping schedules in Navision, ensuring timely and accurate delivery.
• Provide weekly import reports to management and R&D teams, and communicate any changes to vessel schedules or shipping info.
• Lead end-to-end transfer of raw materials and finished products between warehouse and production plant.
• Ensure damaged goods are reported for claims and oversee sample transfers for testing.
• Plan monthly import activities and warehouse storage to drive cost savings and optimize space.
• Prepare inventory aging and monthly forecast reports, and follow up on aged or sample stock.
• Ensure compliance with import regulations, company procedures, and ISO standards.
• Oversee transportation and monitor shipments to ensure timely arrival and proper documentation for customs clearance.
• Analyze and manage the budget for import shipping, identify cost-saving opportunities, and verify invoices from 3PL.
• Resolve any issues related to shipments such as delays, damages, or discrepancies, and act as the main liaison between internal teams and external suppliers.
• Supervise and train the import shipping team, conduct performance evaluations, and promote team development.
• Stay updated on industry technology advancements, manage Navision system updates, and identify potential risks in the import process.

Requirements:

• Bachelor's Degree or Diploma in Supply Chain, Logistics, or a related field.
• Minimum of 7 years of managerial experience in manufacturing or relevant industries.
• Proficiency in Microsoft Office and Navision ERP system.
• Strong communication skills with the ability to multitask in a fast-paced environment.
• Positive team leader with experience organizing and leading teams to achieve operational excellence.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Descriptions

Identify and engage with potential partners (corporate, organization, association and etc.) to establish meaningful collaborations that align with the business' objectives.

Execute and oversee partnership programs, including referral and incentive campaigns, ensuring smooth rollout and ongoing success.

Maintain strong, positive relationships with partners to ensure long-term engagement and satisfaction.

Collaborate with internal teams to create co-branded marketing materials such as flyers, QR codes, and digital assets.

Track referral performance, provide monthly reports, and recommend improvements to optimize partnership outcomes.

Job Requirements

Required language: Fluent English

Minimum 2-3 years experience in business development, partnerships, or account management, with proven track record to drive results

Possess qualification of Diploma / Degree in any field.

Knowledge in childcare, education, or family service sectors will be preferred.

Strong negotiation and relationship-building skills with the ability to engage stakeholders at all levels.

Analytical mindset to interpret, track, and report performance metrics.

Familiarity with CRM tools and digital marketing platform is a plus.

Must possess own vehicle and be willing to travel weekly to meet vendors in Singapore (transportation, parking, and toll's costs will be covered).

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

KGA is Singapores leading gymnastics academy for high performance and recreational gymnastics from the ages of 4 to adults. We are a small but growing company (25-30 pax) and are hiring a finance and HR manager to assist us in our growth. The role consists of:

Finance

• Perform daily accounting & finance duties including AR, AP, and GL functions and prepare financial statements.
• Maintain and improve the organisation’s admin and bookkeeping/accounting process.
• Prepare management accounts monthly and other key financial metrics
• Assist with HR, payroll, admin and procurement matters.
• Assist in preparing reports and presentation slides
• Prepare and submit GST filings
• Assist with tax matters and filling with government bodies
• Assist with payments in DBS Ideal system
• Manage Xero accounting system
• Work with auditors and manage audit process
• Undertake any ad-hoc duties as assigned by the supervisor.

HR

• Assist with onboarding and HR processes such as time management, annual leave, confirmation letters, appraisals, contract management and other standard HR functions
• Manage Info Tech (HR) systems
• Apply for visas and manage related processes
• Undertake any ad-hoc duties as assigned by the supervisor.

Requirements

• Bachelors degree in finance, account or related field
• 3+ years experience in a similar role in Singapore and familiar with
• Strong time management and administration skills
• Able to develop positive relationships with strong interpersonal skills
• Experience developing HR policies
• Experience with Info Tech and Xero a plus

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

Reporting to Head of Business IT Solutions this role plays an important role in leading and managing a team of external Business analysts, solution architects and developers with an exciting journey to enhance our Salesforce platform and improve customer experience & adoption. You will need a strong background in product delivery management, Agile / Iterative methodologies, Salesforce (out-of-the-box standard functionality and custom solutions) with proven experience in managing and delivering Service Cloud, Sales Cloud, Marketing Cloud, Pardot and Community Cloud modules. Experienced leaders who have managed delivery of Salesforce solutions for global organisations should apply here.

This role will be on-site and based in Singapore.

The Critical Tasks You Will Perform

• End-to-end ownership of single or multiple businesses for quality delivery & support
• Experience in business analysis, and technology implementation in full life-cycle CRM/Salesforce engagements
• Technical expertise and guidance in development of design and functional specifications
• Manage project plan, team utilization & risk management. Experienced in Sales transformation program that contribute to direct impact to business growth
• Analyse functional and technical requirements & maintain required documentation
• Take ownership and documentation of enhancements or new features in collaboration with the business analysts and architects
• Maintain feature or application integrity throughout development, testing and production stages
• Comply, guide and manage software development lifecycle (SDLC) methodology and governance strategies

Qualifications

What Essential Skills You Will Need

• At least 8+ years of experience in leading & managing multiple Salesforce projects including integrations with third party applications / platforms
• Experience building, managing, and fostering a team-oriented environment
• Demonstrable experience in building enterprise SaaS products, specifically Salesforce
• End-to-end ownership of single or multiple businesses for quality delivery & support
• Own and drive the vision/strategy/roadmap/development for industry specific solutions
• Strong stakeholder management skills in aligning with the vision of the product, prioritizing features and capabilities.
• Ability to work in a team of other product managers who have dependencies and vice versa.
• Agile and/or Iterative methodologies for project / product deliveries..
• Good exposure to CI/CD platforms, statistical code analysis tools and deployment activities like Gitlab, Copado,Jenkins, Ant tool etc.

Additional information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job duties:

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions
• Go for site show round to understand the scope of work and prepare MOM for Tender scope
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin
• Prepare tender interview presentation to support management during tender clarification/negotiation phase in order to win tender
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team
• Prepare Weekly Tender Report

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

As part of our Asean sales team, the Senior Account Manager will be responsible for identifying and closing business opportunities for Singapore territory and accounts in these region, and fully executing against revenue targets. Our most successful sales people are able to position Quantum as the provider of choice by using a solutions-based approach matching our hardware, software and services products to critical customer needs in the cloud, containerized and virtualised.

The Senior Account Manager will be responsible for identifying and closing business opportunities for assigned territory and accounts in their assigned region, and fully executing against revenue targets. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, the individual will also be expected to build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded.

Job Scope:

· Develop and execute sales/business plans to achieve quarterly sales/business objectives.

· Create and implement account strategy, including developing and maintaining relationships with key decision makers.

· Actively pursue net-new business opportunities with prospecting into existing accounts and new business prospects in the regions, including cold calling and follow up of leads.

· Utilize consultative, solution-based selling techniques to identify opportunities for Quantum’s broad portfolio of backup and recovery hardware, software and services.

· Working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representatives to ensure geography-based objectives are being met.

· Build strong relationships with existing and new customers/ partners to help identify and close business, and to expand the reach of our products and services.

· Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution.

· Manage all RFI, RFQ, and RFP processes and maintain Salesforce data.

What You’ll need to Succeed:

· A proven track record of 100% or better quota performance for a technology company selling to mid-size to large corporations, preferably in the data storage/software industry.

· Exhibit a positive, "can-do" attitude and a high degree of honesty, integrity and sound judgment.

· Demonstrated knowledge of negotiation tactics and persuasive techniques.

· Exceptional written and oral communication skills, including cold calls, proposal preparation, and presentation skills.

· Excellent customer service skills, strong problem-solving abilities, and special attention to detail, follow-up.

· Knowledge and have access to Singapore based customer is considered a significant advantage.

Qualified candidates (Citizen only) are requested to apply via email stating current and/or expected salary to: [email protected]

· Manage the overall delivery of the project to meet client's expectations.

· Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals / milestones.

· Plan and Coordinate site works and resolve problems for site installation.

· Identify potential and occurring problems that will affect schedule of works on site and provide with solutions to relevant team.

· Assist General Manager to update on contractual matters and project deliverables.

· Minimum diploma in building, engineering or construction related background.

· Experience in steel, aluminium and metal works industry is preferred.

· 6 Days work week.

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

- Formulate business development strategy and in-charge of the entire business development process

- Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

- Plan and organise all business development & marketing activities

- Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

- To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

- Outstanding interpersonal and communication skills as well as a good work attitude.

- Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

- Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Duration

- 6 months attachment

- Under Mid-Career Pathways Programme

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

About the Company:

Tencent is a leading global technology and entertainment company focused on connecting people and developing innovative products and services. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent’s communication and social services connect more than one billion people around the world. Tencent also connects and engages people through entertainment. Tencent develops and publishes some of the world's most popular video games and operates one of the leading music entertainment and TV/film streaming platforms.

Tencent has been recognized as one of the World’s Best Employers (Forbes, 2023), World’s Best Companies (Time, 2023) and World’s Most Admired Companies (Fortune, 2022). The company’s commitment to corporate responsibility and sustainability is recognized by numerous lists, ratings and engagements, including the Dow Jones Sustainability World Index, Sustainalytics ESG Risk Rating, and the United Nations Global Compact(UNGC).

About the Role:

As a Trust & Safety Manager, you will be tasked with working collaboratively and cross-functionally with other team members and colleagues dedicated to maintaining a safe and respectful online environment for our users. We are looking for the right candidate with the experience, passion, and creativity to identify opportunities to promote trust and ensure the highest-level of user safety in our products and platforms, including for our video game offerings.

Job Responsibilities:

• Participate and contribute to the ongoing development and enhancement of Trust & Safety policies and workflows, including issue discovery, strategy formulation, and effective risk management measures.
• Employ a data-driven approach to analyze key operational metrics and identify platform and market-based trends with solutions that address such risks.
• Foster close collaboration with cross-functional partners, internal and external stakeholders, and senior leadership to continually improve procedures and policies based on emerging trends and challenges, and to ensure compliance with all laws, policies and processes.
• Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

Qualifications and Requirements:

• Minimum of 3 to 5 years of industry experience, with at least 2 years of experience in either trust & safety, privacy, compliance, or similar functions;
• Experience working with international partners across different time zones and cultures, including working on legal or regulatory compliance obligations;
• Strong project management and communication skills, including the ability to communicate effectively with technical and non-technical audiences;
• Ability to execute quickly with limited guidance on complex, cross-functional projects with multiple working groups, building high-performance team dynamics;
• A driven, self-starter personality that thrives in a fast-paced environment to create positive outcome; and
• Strong preference for background in video gaming, online marketplaces, or social media.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Introduction of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Responsibilities

• Assist in recruitment process such as job posting, short listing and scheduling of

suitable candidates for interview.

• Onboarding and Offboarding for Employee.

• Coordinate and administer training & development programs including

submitting of claims/training grants to various government agencies.

• Assist in Payroll Processing.

• Work Pass Application, Renewal and Cancellation.

• Booking of air tickets

• Handles matters related to general worker such as dormitory arrangement,

update residential address via MOM OFWAS system, CSOC, Coretrade, levy

waiver, medical checkup for new hire and monthly renewal workers.

• Matters related to MYE application.

• Other ad-hoc duties as assigned by the Management.

Job Requirements

• Min 1 year experience in Human Resources Management,training will be

provided.

• Required language(s): English, Chinese (in order to liaise with Chinese speaking

employee).

• Proficient in Microsoft Words and Excel.

Working hours : 9am to 6pm 5 days week

Cozy envirnoment, attractive medical benefits

No age limit, all are welcome

Job Description

The main objective of the department is to assist the CRO’s Office in the management of MC Branch offices and subsidiaries in the Asia-Oceania region, of its related activities and support our senior executives in our head office in Tokyo on the aspect of internal legal services.

In doing so, you will collaborate deeply with our colleagues in our head office in Tokyo, as well as our branch offices and subsidiaries in the Asia-Oceania region. Building and developing networks with the local counterparts and government authorities where necessary. You are expected to support by providing sound legal advice for branch offices and subsidiaries in Asia-Oceania region, in addition to the management of corporate compliance. The roles include but not limited to the followings:

• To review, comment on, modify and/or draft contracts and/or agreements which includes, but not limited to, NDAs, service agreements, consultant agreements, sale and purchase agreements, lease agreements, employment contracts, secondment agreements, charterparties, ISDA Master Agreements and their Schedules and Confirmations, amendment agreements, and/or parent company guarantees.
• To conduct legal research and give legal advice to Mitsubishi Corporation and its group companies in Asia (our office covers 13 south-east and south-west Asian countries) which includes advice on companies law, commercial law, labor law, insolvency law, competition law, anti-bribery law, law on export controls and personal data protection law.
• To handle claims and/or legal disputes.
• To conduct internal investigations on compliance related matters and write reports in Japanese to headquarters of Mitsubishi Corporation in Tokyo (“Tokyo HQ”).
• To conduct seminars on legal, compliance, general administration and/or sustainability & CSR related topics (in English and/or Japanese).
• To keep updated as to important legal, compliance and/or sustainability & CSR related information including changes in important laws and regulations in Asia.
• To share legal and/or compliance related information with Tokyo HQ and/or Mitsubishi Corporation’s group companies in Asia.
• To draft or review internal rules of Mitsubishi Corporation’s group companies in Asia-Oceania region.
• To implement any compliance related program.
• To collect law firms’ information and keeping good relationship with law firms in Asia-Oceania region.
• To closely co-work with Tokyo HQ in connection with legal, compliance, general administration, public relations and/or sustainability & CSR related matters.
• Any other legal, compliance, general administration, public relations and/or sustainability & CSR related matters assigned by Department Head of Regional Legal & General Affairs Department.

Job Requirements

• Minimum Bachelor’s Degree in Legal Studies or equivalent
• Basic knowledge on companies law, commercial law, labor law, insolvency law, competition law and anti-bribery law under English and/or US laws
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies
• Skills to create and present materials both in Japanese and English to communicate effectively with counterparties
• More than 2-year experience in abovementioned requirements

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Overview of job:

Communication Managers are responsible for analysing data, thinking creatively, and dreaming up innovative strategies to ensure marketing campaigns reach the right target audience in the most effective way possible; and leading his/her team to manage the portfolio of advertisers.

Responsibilities of the role:

• Provide strategic planning & insights, managing all aspects of campaigns and day-to-day requirements of accounts
• Be responsible for the overall planning & implementation from briefing through reporting
• Develop and build strong working relationships with internal teams
• Responsible for mentoring, training, and team building
• Manage vendor relationships
• Work with the Business Director in creating media plans, strategically and efficiently
• Work with the Business Director in setting overall direction for program planning and negotiating strategies
• Initiate creative and business-building ideas
• Oversee plan negotiations and media team activities
• Maintain status reports to ensure efficient workflow in order to meet deadlines and write reports of key meetings
• Lead internal meetings with other departments and call on agency resources to strengthen ideas
• Build a comprehensive media knowledge base and synthesizes the information into ideas
• Staff supervision, training, and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard
• Writing and presenting presentations
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
• Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritise experiments contributed by other team members
• Use understanding of campaign performance to contribute content to campaign wrap-up presentations
• Manage accurate forecasts, media plans, and all key media planning documentation
• Participate and/or lead in business development and pitches

What you will need:

• At least 5-7 years’ experience in media or digital media and brand planning, advertising, marketing, with at least 1 year experience in people/team management
• Proven track record on the execution and development of media and digital strategies for clients
• Working knowledge and effective vocabulary across search, social, display, video, branding campaigns and programmatic media buying
• Ability to provide and meet forecasts of expected return of media investment
• Strong leadership and Strategic Thinker
• Ability to work independently and collaborate in a team environment
• Detail oriented and responsive, deadline-driven with strong reasoning skills
• Proven problem solving skills and ability to think outside of the box
• Strong organizational skills with a keen ability to prioritize and multitask
• Excellent written and verbal communication and presentation skills.
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Strong negotiating skills and excellent attention to detail
• Strong relationship building skills which include maintaining positive client relationships
• Strong analytical abilities and quantitative skills, including math proficiency
• Ability to effectively utilise media research and reporting resources
• Experience with Media Research, Planning & Platform Tools (Nielsen, GWI, GA/AA, Google, Meta)
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint