Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Salary: $2000

Working Hrs: 5 days office hours

Location: Changi

Duration: 6 months

Job Scope:

• Develop and foster strong relationship with key account.

• Serve as the key liaison person between client and internal departments on request and issue resolution.

• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

• Establish appropriate safety stock level meeting required service levels.

• Drives continuous improvement initiatives to meet inventory goals

• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

• Effectively use ERP system to manage high number of material SKUs.

• Review work processes and initiate process improvement plans.

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

A contemporary European Café Concept. Enjoy the amazing vibes of working in a beautiful environment, surrounded by greenery and fresh flowers. We are hiring the passionate service members to part of our team!

Both Full Time and Part Time positions are available.

Main Job duties:

- Greet all customer and present menu
- Discuss food and beverage items, make suggestions and answer any inquiries
- Describe current promotions and new products
- Take customer orders accurately
- Chance to lean to operate coffee making equipment
- Prepare and present beverages according to established recipe and presentation standards

Full time rates: S$2800 to S$ 3200

Job requirements:
- You are Food lover
- You are someone who is full of energy and customer oriented
- Rotating shifts on weekends

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

• Well Established Company
• Basic $3000 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Thurs: 8.30 am to 5.45 pm (inclusive of 45 mins lunchg break)
• Fri: 8.30 am to 5.15 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

1. To oversee the booking and estate management of the shared facilities in ACS Barker Road Campus. The shared facilities include Auditorium, Arts Centre, Sports Hall, Swimming Pool, Futsal Court and Tennis Courts.
2. Source for opportunities for external bookings of shared facilities (e.g. concerts, workshops, conferences, events) and facilitate bookings of both schools and external parties;
3. Provide logistic support for external events and programmes;
4. Supervise a team of cleaners to maintain the cleanliness of the campus and their training and development;
5. Liaise with contractors on estate maintenance and improvement works;
6. Liaise with external hirers on their bookings, usage and payment;
7. Coordinate the bookings for both schools and external hirers;
8. Coordinate with both schools on the campus finance matters (annual budget and expenditure expenses, fixed assets of campus) and update School. Leaders on the income and expenses pattern on a quarterly basis;
9. In unforeseen health and safety events, the individual must be able to perform the duties of a Safe Management Officer and is able to plan, coordinate and implement the prescribed Safe Management Measures based on legal requirements.

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• 5+ years of success experience in operational/administration and deployment/migration projects in Cloud Environment
• Ability to solve customer problems through cloud technologies
• Provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure
• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• AWS Solution Architect Associate Certification or any AWS speciality certification
• Preferred specialisation in Cloud e.g. DevOps Certified Specialty, Database Specialty etc.
• Expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, Terraform, Ansible, CloudFormation Networking, OSS) would be advantageous
• Knowledge of Containerisation technologies e.g. EKS/AKS/GKE/K8s/Openshift/Tanzu with CKA certification would be advantageous
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

The Regional Real Estate and Facilities Manager position has the overall responsibility for the company sites including maintenance (preventive and corrective), utility operations, monitoring, implementation of facilities projects. This position requires effective collaboration with management counterparts throughout the company network, and with external service providers and relevant agencies and community representatives. Scope of responsilities also includes facilities support for facilities within the APAC region.

How You’ll Make an Impact:

• Plan and manage all building and manufacturing equipment maintenance for company sites. Areas of responsibility include but are not limited to preventive and corrective building and site maintenance services, pest control and design/implementation of small to mid-size capital projects.
• Set clear performance expectations for Facilities Management (FM) provider, monitoring their achievements, and facilitating continuous improvement.
• Assure safe, timely and high quality execution with proper documentation of all maintenance activities.
• Prepare and organize technical documentation including, but not limited to: Cleaning, Operations and Preventive Maintenance procedures; investigation reports; discrepancy response; corrective actions.
• Oversee and manage the Computerized Maintenance Management System (CMMS) used for scheduling and documenting all maintenance activities for facilities, utilities, grounds and equipment.
• Recommend vendor and contract service provider selection, developing the means and measures for selection. Analyze quotes to present options and recommendations. Provide point of control between consultants and the company. Oversee the work of numerous outsourced service providers.
• Prepare and manage operating budgets and track costs and scheduling information for building operations and capital improvement projects. Review all facility related invoices. Ensure operations and projects meet company expectations for quality and costs. Track expenses and recommend cost savings.
• Respond to emergencies 24/7 and lead the resolution of unforeseen problems. Acts as a conduit of information for upper management and communicates with all employees in emergency situations, power or other building service disruptions.
• Lead and manage insurance audits and recommend improvements to meet the requirements.
• Communicate with peers throughout the global Bio-Rad network and industry to share best-practices.
• Foster innovation and a culture of Continuous Improvement within the Facilities organization.

What You Bring:

• Bachelor's degree in an Engineering, Construction or Management discipline, or equivalent work experience in a leadership capacity
• 10+ years of progressive responsibility in Facility Management, with minimum 5 years of supervision/staff management experience
• Well versed in BMS (Building Management Systems) and CMMS (Computerized Maintenance Management Systems)
• Ability to mentor, develop and inspire staff to achieve their potential
• Excellent verbal and written communication skills
• Ability to understand and analyze construction drawings, schematics, specifications, codes, and handbooks
• Thorough knowledge of buildings-mechanical, electrical, plumbing, fire protection, control and alarm systems and codes
• Ability to prioritize and delegate a high number of simultaneous tasks
• Ability to work with spreadsheets and develop budgets

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

Benefits: Bio-Rad's biggest asset is our people, and this is the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer comprehensive medical plans and insurance, wellness programs, extensive learning and development opportunities and more.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Our Company would like to hire BUSINESS DEV MANAGER with the following citerior:

1) able to handle wholesales products for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

Job Responsibilities:

· Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support business unit email marketing operations, including the coordination, creation, dissemination, and analysis of the monthly Connects newsletter.

· Identify media, engagement and re-engagement opportunities for the amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.

· Conceptualise and implement of a series of roadshows across Singapore for youth engagement. Responsibilities include venue selection, logistics coordination, content creation, and on-site management. Will need to present at these roadshows and facilitate discussions with youth participants.

· Champion data-driven marketing insights, assisting with conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, and present monthly reports, to evaluate efforts and measure effectiveness; working closely with content and content marketing teams to monitor live campaigns, ads and organic content.

· Support for sensing work – leverage analytics and social listening tools to measure effectiveness of campaigns to further strengthen engagement and re-engagement efforts, and provide insight to various youth trends and interest through an online lens.

· Provide additional support for ongoing tasks if required.

Job Requirements

· A Degree, preferably in a related field.

· At least 5 years of relevant experience in communications or an equivalent role.

· Proven expertise in multi-channel communications, including mainstream media, social media, and both traditional and digital platforms.

· Proficiency in social media and/or email marketing; familiarity with digital marketing practices such as SEO, SEM, and web analytics (e.g., Google Analytics) is advantageous.

· Strong analytical skills and data-driven mindset; comfortable working with statistics.

· Excellent writing and communication skills.

· Ability to maintain a macro perspective while paying attention to detail.

· Adaptable and able to thrive in a fast-paced, dynamic environment.

· A proactive, resourceful team player with a results-driven approach.

· Location : Toa Payoh

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Your new company

This is a IT firm with a strong presence and branding.

Your new role

• Build and maintain strong interpersonal relationships with our customer base in Asia Pacific as a Technical Key Account Manager
• Provide technical consultation based on detailed knowledge of our customers’ technical and organizational set-up and business needs
• Coordinate changes of customer connectivity to company's platforms,including potential improvements to customers’ current technical infrastructure
• Coordinate release changes and support release management with internal andexternal parties
• Support customers by answering queries via phone and email,including call logging, ticket creation and escalation
• Offer additional support to Operations during Asia time zone for market operations

What you'll need to succeed

• Bachelor or Master degree in Economics, Information Technology, naturalsciences or engineering or equivilant experience
• Strong organizational and communication skills, team skills, team orientedphilosophy, willingness to learn permanently and problem solving skills
• Ability to prioritize and handle multiple assignments at any given time whilemaintaining commitment to deadlines
• Sound analytical skills as well as good understanding and anticipation ofcustomers’ technical requirements and needs
• Work pro-actively, independently, goal-oriented and demonstrate initiative
• Written and spoken German language to be able to support Germany counterparts.
• Knowledge about Client-Server Architectures will be highly advantageous

What you'll get in return

This is an excellent opportunity to be part of an IT organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Position: Project Manager (Diaphragm Wall)

• Working Days: Monday - Saturday (8am - 6pm)
• Office Location: Paya Lebar Square// Required to travel oversea & travel to construction sites.
• Salary range: S$6,500.00 - S$9,000.00

Job Purpose

The person in this position is responsible for oversee the planning, execution, and completion of a diaphragm wall project. The successful candidate will be responsible for coordinating all aspects of the project from start to finish, ensuring that the work is completed on time, within budget, and to the required quality standards. You will work closely with contractors, engineers, and stakeholders to deliver a successful project

Requirements:

• Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field
• At least 8 years of experience in construction project management, specifically diaphragm wall construction
• Proven track record managing large-scale civil or infrastructure projects
• Familiarity with local building regulations, environmental and safety standards
• Strong Knowledge of diaphragm wall construction techniques and equipment
• Proficient in project management software
• Knowledge of budgeting, cost control and financial management of projects
• Experience working with government agencies or large infrastructure clients;
• Required to travel to construction sites and work in both office and field environments.

Responsibilities:

• Lead and manage the planning, execution and completion of diaphragm wall construction projects.
• Oversee the design, development and approval of construction plans and technical specifications.
• Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.
• Ensure compliance with safety, health, environmental and legal regulations on-site.
• Monitor project progress, manage risks and make necessary adjustments to meet timelines.
• Manage project budget, including cost control, procurement and resource allocation.
• Prepare regular reports on project status, including schedule, financial performance and risk management.
• Resolve any project-related issues, conflicts and technical challenges.
• Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.
• Ensure the proper documentation and filing of all project-related activities and approvals.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Japan Equity Analyst/PM is responsible for performing deep diligence and valuation of Japanese corporates as part of a small and cohesive investment team. This role requires deep fundamental analysis and valuation skills across a broad range of industries. The analyst will work closely with other members on the Japan Equity team.

KEY ACCOUNTABILITIES

The successful candidate is a fundamental investor with experience analyzing and investing in companies. The successful candidate will join a small, cohesive, and high-performing Japan Equities team. The candidate must demonstrate a strong fit with the team, and ability to embrace the team's investment philosophy and process.

This is an important role with several key responsibilities, including:

• Conduct in-depth analysis of potential investment candidates. This will include gaining a detailed understanding of the drivers of returns and valuations for the business in question and financial analysis based on detailed financial modelling.
• Present company and industry analysis to the team, and clearly articulate and debate the key drivers of the business and valuation.
• Actively engage in debates and discussions of stock and portfolio ideas from other team members.
• Contribute to portfolio construction and stock position discussions.
• Working with members of other focus teams to leverage expertise and work across the equity platform.
• Support the marketing effort as necessary.

QUALIFICATIONS AND EXPERIENCE

We are looking for the following attributes:

• High Integrity
• Team player who thrives in, and values, an environment of challenge and debate
• Curiosity and adaptable to firm culture and values
• Good communication skills
• Willingness to be a strong and consistent contributor
• Strong work ethic and seeks out additional responsibilities

We are looking for the following experience:

• Around 8-10 years’ investment experience as an equity analyst
• Strong and appropriate academic qualifications – preference for postgraduates
• CFA Charter holder would be an advantage
• Strong valuation understanding and skills as part of a valuation driven process
• An understanding of behavioral finance
• Demonstrable contribution to strong investment performance

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

We are seeking a highly motivated Customer Success Manager (CSM) with a passion for customers and an interest in Fintech/alternative investments. The CSM role sits between our client facing teams and our clients’ organization. This individual will serve as the Customer Advocate for Preqin’s strategic and high growth accounts. CSMs will prioritize our customers’ success above all else, own our accounts’ health, and work cross-functionally with all client-facing teams. The CSM will also have a thorough understanding of Preqin’s products and services and identify upsell opportunities for Sales, while nurturing the client relationship.

The CSM will effectively engage with contacts across all levels within clients’ organizations and thus develop a deep knowledge of their accounts, their clients’ industry/sector and business needs. As Preqin’s products and services grow, CSM’s will work to build interest within our user base, increase customer usage and engagement, identify upsell opportunities for the sales team, and ensure that our clients are maximizing value and continuously growing with us.

In this role you will:

Lead Onboarding for Preqin’s strategic accounts:

• Develop a deep understanding of our clients’ organizational structure, each users’ role, and day-to-day function
• Act as consultants and problem solvers. CSM’s will go the extra mile to understand the pain points in our users’ existing workflow, then strategize and train clients on how to reach solutions and desired outcomes by using Preqin products
• Discover ongoing opportunities to weave in Preqin’s products/services into our clients’ daily workflow
• Grow customer lifetime value by proactively engaging clients and serving as their advocate internally
• Nurture relationships with strategic accounts; drive ongoing education and continued value of our products and services. In-depth understanding of your Book of Business and how to provide value-added solutions
• Constantly fostering customer centricity within the Sales team and wider business
• Proactively and empathetically engage clients at risk, ensuring urgent client issues are resolved in a timely manner
• Discovering trends for churn, optimizing processes for danger accounts moving forward
• Collaborate with other business units (product, strategy, marketing etc.) to empower the overall client experience and streamline all client success efforts/processes
• Building strong relationships with your clients and help source testimonials, referrals, etc.

You are a good fit if:

• Minimum of 1.5 years' experience in Client Success or customer facing roles in the finance, SaaS, tech or related industries
• Must have a “Client-first” attitude
• Experience using Excel, Salesforce and/or other CRM tools is desirable
• Strong interpersonal communication and listening skills; comfortable on phone
• Comfortable travelling to visit clients within your remit
• Must have a can-do and problem-solving mentality
• Views existing friction points in the product and customer journey as opportunities for improvement

About Preqin

You will be joining the world’s leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions, and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities.

Overview

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.
• Ad-hoc duties as assigned.

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4545 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Roles & Responsibilities

· Head a team of project executives and engineers and oversee the management of all projects acquired by the company

· Implement and provide direction in project planning and execution

· Liaise with clients, suppliers, vendors, sub-cons, consultants etc on requirements and contractual agreements

· Review reports, resolve problems and issues

· Ensure overall project progress based on schedule and within budget constraints

· Ensure adherence to all EHS, WSH safety standards

· Manage contractors and team members and dedicate responsibilities

Qualifications / Requirements

· ITE, Diploma or Degree welcome

· At least 3-5 years project experience in ACMV/HVAC a must

· Able to manage team of engineers and sub-contractors

· Self-motivated, highly resourceful and organized

· Singaporeans or PRs only

· Experience in Cleanroom industry required

· Analytical mind, great organizational skill and time management skills

· Good communication and negotiation skills

· A good team player with leadership abilities

Responsibilities:

1. Cultivate and maintain strong relationships with key accounts to ensure high levels of customer satisfaction and loyalty.
2. Drive new business growth by prospecting and cold calling to expand into new markets and acquire new customers.
3. Proactively engage with customers through visits and calls to understand their needs, address inquiries, and identify opportunities for upselling and cross-selling.
4. Document and update customer interactions and activities in the CRM system to track progress, maintain accurate records, and facilitate future communication.
5. Develop and execute strategic plans for sales and marketing initiatives to achieve company goals and meet sales targets effectively.
6. Manage customer portfolios by overseeing product documentation, certificates, samples, pricing negotiations, delivery schedules, shipments, and payment terms to ensure seamless transactions and customer satisfaction.
7. Calculate costs accurately and prepare competitive price quotations to maximize profitability while meeting customer needs and market standards.
8. Forecast sales trends, prepare budgets, and oversee procurement, shipments, and inventory management to align with sales objectives and financial targets.
9. Generate comprehensive monthly sales reports, including profit and loss analysis, to provide insights and support informed decision-making by senior management.
10. Collaborate with internal teams, partners, and suppliers across the supply chain to ensure efficient order fulfillment and delivery, maintaining high standards of service delivery.
11. Maintain meticulous records of all sales-related documents and transactions, ensuring compliance with regulatory requirements and facilitating smooth audits.
12. Manage the registration and reporting of sales documents accurately in the Navision system, ensuring data integrity and accessibility for operational and reporting purposes.
13. Issue cargo insurance certificates and coordinate timely resolution of customer claims and inquiries to uphold service quality and customer satisfaction.
    

HOW TO APPLY:

Interested applicants, kindly click on "APPLY NOW" or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job responsibility

• Responsible for accounting processes and tasks (eg AR process, GL, account reconciliation, etc)
• Prepare financial reports such as balance sheet, income statements and cash flow statements
• Support and ensure compliance with all finance filling requirements, tax filing requirements (GST etc)
• Maintain accurate records of financial transactions include account payable and receivable, expenses and revenues
• Provide financial advisory services to clients, offer insights and recommendations on financial management and budgeting
• Building and maintaining relationships with clients and other stakeholders to ensure client satisfaction and retention
• Ad-hoc tasks to be assigned by dept head

Qualification

• You are a Qualified Accountant (ACCA, CPA or equivalent).
• You have at least 2 years experience within a Accountant (General Ledger) or Accounts Receivable / AR role, ideally within the the Accounting Industry industry.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard

Experience working in Big 4 firm add in advantage

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Managing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Managing marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 5 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Senior Recruitment Executive to join their expanding team!

Location: Tampines (walking distance from Tampines West MRT)

Working hours: Monday - Friday, 8.30am to 6.00pm

Job Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization
• Lead, mentor and manage a small team to understand current and future talent needs
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice
• Ensure compliance with all employment laws and company policies throughout the recruitment process
• Participate in internal and external audits
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process

Requirements:

• Degree In Business Administration (Specializing in HR) or equivalent
• Minimal of 4-6 years of experience in talent acquisition and management
• Experience in hiring for technical roles is advantageous
• Experience in Team Leading is preferred

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

· Ability to plan, organize, and oversee projects efficiently and effectively

· Oversee the management and operations of the project

· Overall planning and management of project, including job schedule, identify and mobilize resources for the project

· Close monitoring of project resources includes manpower, transportation, equipment and tools

· Oversee that current version of local specifications – e.g. Code of Practice, Singapore Standards are accessible at the point of use

· Ability to lead and motivate a team of professionals to achieve project goals and objectives

· Attend regular site coordination meetings with client/contractors/sub-contractors on project related matters

· Ensure timely submission of monthly progress claim including claim for variation order or additional works to client

· In charge of coordination, administration and management of project site

· Ensure execution of project is in compliance with Project Quality Plan, Project Safety Plan and any other relevant local HSE rules & regulations, client specification and company requirements

· Strong analytical and problem-solving skills to identify and resolve issues that may arise during projects

· Setup and oversee proper project documentation and filing, ensure traceability and availability at all times

· Prepare project quality plan and safety management plan in line with the company standards and project specification

· Ensure the project deliverables (objectives and schedule) are met, within budget and zero lost time injury

· Ensure the requirements as spelt in project Quality Plan are implemented effectively

· Ensure that all corrective action for non-conformance report are properly addressed

· Assist procurement department in sourcing, negotiate and procure materials (installation) and equipment from the vendors

· In consultation with the human resource department recruit, interview and select staff with appropriate skills for the project activities

· Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)

· Proficiency in budgeting and financial management to ensure projects are delivered within allocated resources

· Excellent time management skills to ensure projects are completed within specified timelines and budgets

· Ability to identify and mitigate risks associated with projects to ensure safety and project success

· Strong negotiation skills to liaise with clients, contractors, suppliers, and other stakeholders to achieve favorable project outcomes

· Ability to adapt to changing project requirements and unforeseen circumstances in project

· Prepare and submit monthly, weekly, daily progress report to internal and external stakeholders.

· Providing role clarity to subordinates and ensuring they have a clear understanding of their responsibilities as individuals and as a team to accomplish the work assigned.

· Grooming, coaching, mentoring, and providing timely assistance to subordinates to enhance their performance and address any grievances they may have.

· Providing inputs and support for succession planning of critical roles. Charting out employees future career path along with Project Controller and Business Unit Head.

· Developing future leaders as a part of succession planning for critical roles and implementing employee engagement initiatives at the Project Sites, such as the team building initiatives, Innovation, motivation, and commitment, building effective teams.

Requirements:

· Bachelor Degree in Electrical Engineering and minimum 8 years of relevant working experience in infrastructure / metro industry as a project manager

· Safety training in line with MOM, company requirement and project requirement

· Good project management knowledge and skills

· Good interpersonal, planning, analytical and problem-solving skill

· Able to work independently

· Good oral and written communication skills

· Good Microsoft office knowledge and skills

· Training or certification in project management desirable

Reporting to the Director, HOD of Eldercare (Active Ageing Centre), the Centre Manager (CM) is entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the daily operations of the assigned Eldercare Centre to fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

A) Management Role

• Staff Management - Recruit, Manage, Deploy and Develop of Centre staff
• Management Reporting – Provide timely reports to Senior Management, including Management Committee members.

B) Strategic Planning

• Community Outreach - Develop Community Outreach Plan and educate seniors about Active Ageing Programme
• Relationship Management - Develop strategies for asset mapping, fortify existing relationships; identify new community partners, engage and build relationship to garner their support to serve the seniors.
• Volunteer Management - Overseee, recruit, train and develop Volunteer Management Plan

C) Centre Operations

• Key Performance Indicators – Maintain close monitoring of the given KPIs, implement measures to manage volunteers and seniors recruitment, retention and participation data at stipulated timeframe.
• Serving Seniors – Formulate customized guidelines to serve the needs of the seniors; take lead in handling challenging service users
• Community Outreach – Guided by the Master Community Outreach Plan, take lead in the implementation, review and evaluation of the plan.
• Relationship Management - Take lead in engaging community partners, build effective and sustainable partnerships with them to serve the needs of the seniors.
• Programmes and Activities - Lead in regular reviews, planning, implementation and evaluation of programmes.
• Recruitment of Members - Plan promotion and advertisement of AAC programme to seniors in designate blocks on a regular basis
• Volunteer Management - Identify suitable volunteer roles to engage clients or from external individuals to contribute in
• Financial Reporting - Adherence to planned budget, checks and controls and prepare reports in a timely manner,

D) Other Duties

• Any other responsibilities as assigned by Executive Director/HOD/SCM

Qualifications & Requirements:

• Degree or Diploma in the field of Social Sciences (i.e. Social Work/ Gerontology) preferred
• At least 2 years of experience in direct operational roles such as running a social service-related Centre (preferably in the area of Eldercare)
• Prior supervisory experience, with at least 2 staff reporting to him/ her
• Strong stakeholder management skills, able to develop and build relationship with wide variety of community partners
• Knowledge in financial management – adherence to allocated budget and ensure cost-effectiveness
• Strong administrative skills – good documentation and report writing
• Proficient in Microsoft (Word, Excel and Powerpoint)
• Enjoy working with seniors
• Good problem-solving skills
• Strong interpersonal skills, a team player, yet able to work independently.
• Strong communications skills, preferably bilingual.
• Dynamic, quick thinking, adaptable and responsive to change.
• Enthusiastic and self-motivated.