JOB OVERVIEW

The Regional Head of Operations – APAC (Health ) determines the long-term strategic goals for Operations in the APAC region for Health. The incumbent shall ensure business growth through directing and managing flow of operational activities to ensure these are delivered in accordance with the organization’s strategy.

This role has responsibility to plan and direct the operational performance, in conjunction with the functional Heads of, for all departments administering Health in the region. Responsibility will include strategy delivery, transformation, data, governance and control with full alignment with each department global head across Claims Management, Policy Management/After Sales Services, Medical/Care Centre, Data Analytics & Reporting and Operations Support.

The incumbent will report to the AP Health COO and be a member of the Health Global Operations Leadership team.

RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

1. Strategy formulation & Implementation

• Contribute to the development and refinement of AP Health Operations’ vision and strategy
• Support and Implement the AP Health Operations Strategic objectives across the APAC locations
• Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders
• The incumbent’s responsibility includes all countries in the region with the Heads of Operations of these countries/entities reporting directly to the Regional Head of Operations – APAC (Health )
• Liaise with other executive heads on the implementation of the company’s strategic and operational plans
• Develop, review, and report on the operations regional strategy, ensuring the strategic objectives are well understood and executed by the heads of department
• Project Management – plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives.
• Deliver all aspects of Departmental Management including: Quality Hires and Training needs / Personal Development / Performance Monitoring / Team Building

2. Management of the overall Operations function:

• Ensure that the operations functions of the company are aligned with AGCS to run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and operational plan objectives
• Maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to senior management
• Implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls;
• Ensure that operating objectives and standards of performance are owned by management as well as employees;
• Ensure that appropriate standards of conduct are established and complied with.
• Contribute to the yearly budget cycle in alignment with the Health COO approval and prudently manages resources within those budget guidelines according to company policy and within AGCS ethical corporate governance guidelines
• Management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting of operations
• Analyse customer data and trends to develop scalable and flexible best practice solutions for client interaction and services across all locations
• Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, partners and official bodies.

3. People management

• Build and lead an effective and cohesive management team
• In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division
• Align the performance with all heads of department within the division
• Ensure proper execution of performance management system
• Promotion of employment equity and transformation

MINIMUM REQUIREMENTS

To be successful in this position you will need to have the following skills/ experience:

• Bachelor’s Degree in any discipline; masters preferred

• Minimum 10 years extensive and relevant experience in management within the health insurance industry

• Legally permitted to work in the country of operations.

• Ability to carry out strategic communication internally and externally.

• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

BEHAVIOURAL REQUIREMENTS

• Demonstrate strong leadership and managerial skills and experience, with a hands-on approach; A penchant for being proactive

• Extensive knowledge of the industry and ability to manage a large operation

• Strong communication, attention to detail, time management and leadership skills.

• Ability to work independently and maintain focus under pressure.

• Excellent in strategic planning and execution, ability to manage multiple projects simultaneously.

• Knowledge of contracting, negotiating and change management.

• Work requires professional written and verbal communication and interpersonal skills.

• Ability to motivate teams to produce quality materials within tight time frames and simultaneously.

BEHAVIOURAL COMPETENCIES

Customer & Market Excellence:

• Strive for excellence at every touch point with the customer
• Foster state-of-art technical/operational knowledge and strive for continuous simplification
• Be the benchmark

Collaborative Leadership:

• Empower the team and provide purpose and direction
• Develop people, provide feedback and care to employee wellbeing
• Collaborate and exchange best practice.

Entrepreneurship:

• Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failure
• Take ownership and responsibility
• Embrace innovation and a culture that allows to make decisions without fear of retribution.

Trust:

• Act with integrity, honor commitments, tell the truth
• Foster diversity and inclusiveness
• Act transparently and promote corporate social responsibility.

REPORTING LINE

The position reports functionally to the Head of Health Asia, AGCS. The position also requires to coordinate closely across the board and with various entities internally and externally

Key Responsibilities:

• Schedule periodic Service and Maintenance (S&M) and ensure service reports for periodic S&M are properly documented and stored.
• Identify and troubleshoot any operational problems with any equipment.
• Prepare quotations, organise and carry out necessary repair work.
• Ensure contractual obligations are always met.
• Ensure chiller plant always maintains 'n+1' contingency.
• Monitor chiller plant performance (kW/RT) and work with the Performance unit to optimise and maintain chiller plant performance.
• Prepare and submit Service Reports for insurance claims.
• Schedule technicians' duty roster, and review and approve technicians' timesheets, leave, claims, etc.
• Be the main point of contact with Customers - provide technical/operational support to Customers when needed, attend to Customers' complaints, and prepare and submit incident reports to Customers.

To succeed in this role, you must have:

• Diploma in Engineering/Mechanical/Electrical, or related disciplines.
• Minimum of 5 years of relevant experience working with ACMV systems, preferably in a similar role.
• Well-versed in air-conditioning and chiller plant operation fundamentals.
• Possess good communication skills, able to manage stakeholders and work well in a team.
• Responsible and self-motivated.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team
• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

Job Description

• Conduct in-depth research on technology projects, providing insights for strategic decisions and investment opportunities.
• Develop financial models for venture capital transactions and perform comprehensive due diligence, including industry and competitive analysis.
• Identify and evaluate risks associated with technology, market conditions, and regulations during due diligence.
• Partner with investment, business development, and relevant teams to align research with company strategy.
• Partner with the incubation team to develop the delivery plan and then take charge of the successful execution of the program
• Own all-year-round logistics, operations, administration, scheduling, calendar management and event planning for the program
• Support relationship management with Amber’s Global network

Requirements

• A minimum of 3-5 years of work experience in fast-paced environments in a related field such as investment banking, consulting, venture capital, tech-focused firms, or accelerator/incubator relevance.
• Strong data analytics skills and strong interest/ passion in blockchain technologies
• Experience with operations and event planning
• Effective communicator and able to collaborate across departments and audiences
• Ensures accountability with self and others
• Can plan and prioritize to meet program objectives and organizational goals
• Can quickly adapt to different situations and stakeholders
• Experience in driving continuous process improvement and operational efficiency
• Fluency in Mandarin and English is a must
• Can frequent to travel accepted

Roles & Responsibilities
Job Description:
· To perform tasks assigned by the superior, to identify and confirm the ambiguous tasks;
· To understand product demand, product industry, market conditions (according to requirements of the purchase form), to endure the authenticity of the supplier quotation; to have preliminary understanding of business terms (payment terms, quality standards, certificates, and delivery) and to assist the supplier management department on the collection of supplier performance appraisal data;
· To develop procurement channels (reduce the intermediate links, complete the development of new products, new markets and new suppliers);
· To collect the user experience, effect, and feedback of products, and report identified issues to superior;
· To think and reflect on problems and issues faced during market survey based on market conditions and seasonal changes, and to timely feedback to supervisor;
· To collect certificates of products and suppliers, and to ensure the authenticity of the certificates;
· To examine the supplier and provide them with feasible recommendations;
· To be responsible for product sampling;
· To be responsible in the data analysis related to the procurement of products;
· To provide tender product information: purchase form, price inquiry table, and etc.
Job Requirements:
· Candidate must possess at least Bachelor's Degree in any field;
· Candidate with strong sense of responsibility, able to work under pressure, and good team player is preferred;
· Proficiency in Microsoft Office;
· Ability to keep company confidence;
· Willing to travel oversea as business trip will be requested

58 RECRUITMENT PTE. LTD

19C9772

88669366

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field
Sound understanding of marketing fundamentals and tactics
Creative thinking and problem-solving ability
Leadership and project management skills
Knowledge of digital marketing and social media marketing strategies
Excellent verbal and non-verbal communication skills
Proficiency with marketing tools and software
Proficient in marketing research and statistical analysis
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Key Responsibilities:

• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Join Our Team as a Sales Manager – Redefine Kitchen Excellence!

Are you passionate about culinary arts and have a knack for sales leadership? At Q’son, we’re on a mission to revolutionize the kitchen equipment market—and we’re looking for a dynamic Sales Manager to lead the charge!

What You’ll Do:

• Lead our sales team to exceed targets and achieve remarkable growth in the kitchen equipment market.
• Design and execute creative sales strategies that open new doors and strengthen our client relationships.
• Provide unparalleled service and support to clients, ensuring their kitchens operate at peak performance.
• Mentor and motivate your sales squad, cultivating a high-energy and collaborative culture.

What We’re Looking For:

• A track record of success in sales management, ideally in kitchen equipment or related industries.
• Passionate about the culinary world with a deep understanding of kitchen solutions.
• Strong analytical skills to develop and implement impactful sales strategies.
• Outstanding communication and interpersonal skills to foster lasting partnerships.
• Results-oriented with a flair for innovation and leadership.

Why Choose Q’son?

• Competitive salary with performance-based incentives.
• Join a team that celebrates creativity, innovation, and the love of all things culinary.
• Thrive in a company committed to your professional development and advancement.
• Enjoy flexible working arrangements, health insurance, and more!

Ready to Shape the Future of Kitchen Excellence?
Apply now to be part of a team where your leadership and creativity will make an impact. Together, we’ll redefine what’s possible in the world of kitchen equipment!

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

The Project BIM Manager (PBM) is responsible for overseeing Building Information Modeling (BIM) processes and standards for large-scale or infrastructure projects. This role is focused on implementing BIM strategies, ensuring digital delivery, and coordinating 4D and 5D BIM models to integrate design, cost, and scheduling information effectively.

Responsibilities:

· Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities, and procedures for each project phase.

· Implement and enforce compliance with BIM standards and protocols (e.g., ISO 19650, PAS 1192) to ensure quality and consistency in model creation, data management, and coordination.

· Use BIM tools to coordinate the design among architectural, structural, and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

· Facilitate collaboration and communication among project teams, contractors, and clients to ensure all stakeholders are aligned on the BIM processes and goals.

· Manage the creation, maintenance, and quality assurance of BIM models, ensuring accuracy and consistency across all project stages.

· Conduct regular clash detection exercises using tools like Navisworks Manage or Solibri Office to identify and resolve conflicts before construction.

· Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

· Ensure that data within the BIM models is accurate, up-to-date, and securely managed, following digital information security protocols.

· Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the facility management team or client with all necessary documentation.

· Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

· Use software such as Navisworks, Synchro Pro, and Fuzor for enhanced project visualization, helping stakeholders understand project phases and resource allocation.

Qualifications:

· Degree or Diploma in Civil Engineering, Architectural, Electrical Engineering, Mechanical Engineering or Building Services Engineering.

· Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider. Candidate certified with Digital Delivery Lead (DDM Tier 2) will also be considered.

· Minimum 8 years of working experience in design engineering, construction engineering or integrated digital (IDD) project management

· Minimum 6 years of BIM experience as a BIM Project Level Manager role in large scale or infrastructure project

· Completed at least one full cycle at design phased or construction phase.

· Integrate scheduling (4D BIM) and cost management (5D BIM) into the model using software such as Navisworks Manage, Synchro Pro, or CostX to visualize and control project timelines and costs.

· Excellent communication and interpersonal skills.

· Ability to work collaboratively within a project team.

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector
• Must be proficient in Mandarin as the role will be managing and working directly with mandarin speaking clients from China.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Description:

Foster a thriving innovation ecosystem, facilitating collaborations, and driving the success of our initiatives.

Responsibilities:

• Design, research, develop, analyses and recommend new concepts as well as strategies for performance improvement, quality, and operational effectiveness.
• Prepare, monitor, and support Innovation Management KPIs and Measurements
• Design and drive innovation initiatives, contribute knowledge and expertise on latest trends and technology and recommend relevant initiatives to improve processes, quality, operational effectiveness, and performance.
• Develop and implement strategies to build and nurture relationships with startups, venture capitalists, academic institutions, and industry experts.
• Manage and grow our network of partners and stakeholders to support the innovation ecosystem.
• Serve as the primary liaison between the centre and external entities, ensuring effective communication and alignment of objectives.
• Collaborate with stakeholders to identify and prioritise innovation projects.
• Prepare concept and reports and presentations, communicating to technical and non-technical audiences.
• Other ad-hoc work and projects assigned from time to time.

Qualifications:

• Degree or post graduate degree.
• Minimum of 5 years of experience in ecosystem management, community engagement, or a related field within a technology-focused environment.
• Strong analytical skills, results-oriented, cross-functional, and inter-cultural networking capabilities and have a strong enthusiasm for technologies.
• Passionate and curious in technology, emerging trends, and innovation.
• Excellent communication, writing, interpersonal, and presentation skills.
• Highly motivated self-starter and able to collaborate effectively across teams to meet KPIs.
• Attention to details with good organizational skills.
• Proficient in Microsoft Office Suite.

Title: Product Manager

For quick response send your resume to [email protected] or WA at +65 92333815

Job roles and descriptions:

Participate in the testing and implementation of system-related initiatives and enhancements.

Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines

Collaborate closely with operations team on manual processing and adjustments of transactions.
Initiate process and customer journey improvements for Unsecured Loan products .

Propose and execute campaigns for unsecured loans products and services.

Required Experience

Preferably 2 years of experience in consumer banking or a related industry.

Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.

Self-driven and able to work independently under tight timelines.

Capable of managing and working with multiple stakeholders.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

About the Opportunity

This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

• MNC
• Basic $4000 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• No experience required

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Diploma / Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Perform servicing of chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant field service experience in Chiller Systems/ Air-conditioning / BMS / ACMV / HVAC / Compressor / Pumps

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Oversee and maintain the trade capture system to ensure timely and accurate reflection of all tank and truck movements.
• Manage the inventory system to monitor oil stocks in tanks and petrol kiosks.
• Handle and issue invoices related to sales and purchases.
• As time allows, gain hands-on experience with back office, credit, and operational tasks.
• Perform other administrative duties as required.

Requirements:

• Training will be provided
• Detailed orientated and meticulous
• Team player

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.

The ReEntry Program is a 15-week fellowship program, beginning April 21, 2025 and ending July 31, 2025 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.

Please refer to our ReEntry Overview page for further information regarding the Program.

JPMorganChase is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

JPMorganChase works to provide the highest quality service to millions of consumers, small businesses and corporate, institutional and government clients around the world.

For 225 years, we’ve served our customers, shareholders and communities with integrity and respect. We work diligently to uphold our core values in everything we do.

Information about JPMorganChase is available at https://www.jpmorganchase.com/about

Wealth Management Operations at JPMorganChase

From our offices in Hong Kong and Singapore, J.P. Morgan’s Asia Private Bank serves the complex wealth management needs of ultra-high net worth clients in countries across the region. You will be part of the Private Banking Operations team in Singapore, focused on ensuring the Bank’s operations run efficiently and effectively.

Asia Credit Middle Office:

The Asia Credit Middle Office (CMO) team is essential to the Asia Wealth Management business, focusing on the full lifecycle of lending transactions. They manage credit facility documentation and maintenance, with Credit Deal Specialists ensuring efficient client reviews and changes. The Securities Based Lending unit underwrites low-risk, collateralized facilities, while the Collateral Monitoring team oversees collateral structures to address any shortfalls or credit limit breaches. The Reporting and Covenants team supports the business with management information systems, regulatory reporting, and controls testing.

Client Operations:

The Client Operations team ensures smooth client account onboarding and maintenance, adhering to regulatory and internal standards. They work closely with bankers during the New Client Onboarding process to ensure due diligence and risk management. Quality Control ensures KYC compliance and manages high-risk client approvals. Periodic Review and KYC Maintenance keep client profiles current and manage documentation requests. Business Sustainment Operations focuses on key initiatives, while Business Enablement & Data provides insights to improve efficiency.

Our teams In India, perform the following activities- Account Opening team handles new accounts, and Account Maintenance manages non-KYC changes, both ensuring compliance. Overall, the team plays a crucial role in maintaining the integrity and efficiency of client account processes.

Private Bank Asia Investment Operations:

Private Bank Asia Investment Operations team focuses on providing first class operational support and services for Asia Pacific private banking clients. The team oversees daily operational activities from timely trade capture, trade lifecycle management, accurate settlements and transaction reporting, ensuring compliance with regulatory requirements, internal policies and managing operational risks associated with investment operations. The team works closely with business stakeholders, addressing client inquiries and is also responsible in improving operational efficiencies through process improvements to enhance the overall client experience.

What We Look For

We are seeking experienced and motivated Associates to join our Private Banking Operations team. We are looking to fill roles across trading middle office, client account maintenance and also credit operations. You will work closely with business stakeholders, risk and control partners, compliance and other partners to ensure the bank’s operations run effectively and efficiently.

Required qualifications, capabilities, and skills:

• Minimum Bachelor’s Degree in Banking and Finance or other relevant disciplines

• Minimum of 5 years of core operations experience with domain knowledge of either client account maintenance, credit operations or trading middle-office.

• Highly disciplined, self-starter, possessing adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.

• Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solution, initiatives, and projects.

• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues.

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset).

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Preferred qualifications, capabilities, and skills

• Managed/Worked in an operational team using Murex or Temenos will be an added advantage.

• Familiarity with modern front-end technologies and cloud technologies.

• Knowledge of Tableau, Python and Alteryx CORE certification is a plus.

This role is intended to be for an initial term of approximately 15 weeks only, however, subject to business needs, the contract may be extended or converted to permanent employment.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=de9ed337b7f1f45ffb49b87f57d6493e

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection