Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

[Job ID: 781089]

Opportunity Overview
Join a hedge fund organization as their Operations Executive as part of their expansion plans. They primarily engage in equity-related instruments, including equities, futures, and options. It employs a wide range of investment strategies. The role will focus on assisting in back-office operations.

Responsibilities

• Reconcile trade positions and profit & loss (P&L).
• Update Purchase Orders (PO) and Initial Public Offerings (IPO).
• Prepare Net Asset Value (NAV) reports.
• Generate estimated NAV figures.
• Conduct checks on stock borrowing, large shareholdings, and short positions.
• Manage foreign exchange (FX) hedge rollovers or adjustments
• Preparing expense claims.
• Handling other ad hoc duties as assigned.

Requirements

• At least 1 year of relevant back-office administration or operations experience in the Banking, Fund Management, or Brokerage industry.
• Experience or knowledge in preparing NAV reports and P&L reconciliation.
• Proficiency in Microsoft Office, particularly Excel.
• Strong numerical skills and attention to detail.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Responsibilities

· Monitor daily inventory levels against forecasted projections to ensure sufficient stock is available to meet customer requirements

· Coordinate with other departments to manage import returns for empty drop-offs and schedule export releases for empty pickups

· Coordinate local empty trucking for imports within the free period and ensure exports are turned in at the port CY within the cutoff time

· Monitor the creation of export laden bookings in the port system using COPARN EDI.

· Monitor the accuracy of EDI and EMS updates for local activities involving laden and empty containers

· Monitor long-aging containers for local imports and empty stock at the depot to ensure FIFO (First In, First Out) release

· Manage container maintenance and repair claims with third parties, ensuring resolution within the agreed timeline

· Manage customs formalities for importing and exporting empty containers.

· Address customer inquiries and complaints regarding container quality

· Verify invoices related to container logistics, maintenance, and repair

· Perform any other relevant tasks or duties as assigned by the Head of Department (HOD).

Requirements

• Min Diploma or Degree in Logistics and Transportation
• 3 years of experiences in Logistics and Shipping Industries
• Knowledge in government formality (Port Klang Authority and Customs requirement)
• Competent in Microsoft Office Applications
• Willing to work in Bukit Tinggi, Klang

⏰ Working Days: 5 days

*Requirement

- Proactive and to be able to work independently.

- To be able to coordinate in both English and Mandarin (verbal and written).

- Prefer if possess valid class 3/4 driving license with bus vocational license.

Job scope

1. To conduct inspection check on company fleets and drivers.

2. Handle foreign driver and staff related duties including assisting on checking of their job schedule and overtime.

3. Provide clerical & administrative support to operation team (e.g issuing of invoice, sending drivers job or sending drivers details for clearance and etc).

4. To assist in company bus daily operations including arranging fleet for vehicle inspections and maintenance (e.g servicing and repair) ensuring smooth running of operations.

5. Responsible in assisting customer queries (feedback, rates and complaints).

6. To arrange route and source for sub-contractor on trip should there be requirement.

7. Follow up on outstanding invoice by monitoring overdue accounts receivables and contact customer on their outstanding through phone, email & texts.

8. Might require to be present at site for events or school during pick up or dismissal time to coordinate between driver and the customer.

9. Other duties as assigned.

**Malaysian may apply, do whatapps 93854206 for more details

Job Description:

• Responsible for carrying out field duties according to the Standard Operating Procedures (SOPs) and / or Operation Supervisor’s instructions.
• Perform unit start-up, shutdown and plant turnaround activities according to the Standard Operating Procedures (SOPs).
• Perform planned rounds (Field / DCS) and take corrective action to maintain equipment and plant operations within safe operating limits and product quality compliance.
• Monitor unit performance to ensure safe and optimal operation of the plant equipment, pipeline distribution network and other facilities.
• Prepare process equipment for maintenance service, this includes line purging, LOTO.
• Take part in operating procedures development and prepare job pack documentation for equipment repair.
• Perform troubleshooting, resolve field operational issues and provide support for engineering, operation and maintenance teams.
• Execute according to production schedules and achieve operation targets in a cost-effective manner.
• Perform any other tasks which may be assigned to him by Ops Supervisor or Ops Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with 3 – 5 years of relevant work experience.
• Candidates without any relevant experience will be considered as training will be provided.
• Experience in ISO-tanker unloading, incineration and water treatment operations will be added advantages.
• Candidate with a forklift licence is a plus point.
• Must be prepared to work rotating shifts, weekends and Public Holidays.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.

About the role:

The OA role has the responsibility to support vessel day to day operations such as:

Assist the Vessel Operations Superintendent as instructed and ensuring deck plan for project equipment is ready including assisting the VOS with mobilisation and demobilisation activities in an efficient and timely manner. File time sheets of the contractors and maintain documentation of certification / service reports for equipment mobilized.

• Liaising with Vessel Operations Superintendent and subject matter experts to ensure that all mobilisation related documentation such as service reports, Work Instructions, NDT reports, class inspection records, etc are filed.
• Actively involved to maintain the Action Tracker Coordination Meetings and Corrective Action Registers.
• Oversee and maintain the inventory of the parts for a specific project with the support of the back deck supervisor / offshore manager / technical coordinator. Reorder project consumables as necessary timely.
• Under the supervision of the VOS, supervise shore contractors for maintenance, mobs and demob activities and ensures logistics and procurement plans are planned and conducted safely and efficiently in coordination with the central logistics team.
• Assist the VOS for readiness of port call activities such as bunkering, agency selection, logistics of spares and consumables with purchasers, offshore manager / party chief and project manager.
• Prepare basic deck layout using ACAD and liaise with the 3rd party naval arch to obtain equipment sea fastening drawings. Submit the sea fastening drawings and calculations to class as necessary for approvals. Arrange for class surveyor inspections.
• Review equipment Installation structural / piping drawings for mobilisation and demobilisation. Ensure compliance to the inventory required for project specific tools with vessel equipment.
• Working closely with procurement teams to manage vendors, raise purchase requisitions follow up with goods receipts (GRN) and vet service invoices from the vendors for works performed onboard.

Requirements:

Education: Third-level technical or similar university degree education in Mechanical / Marine Engineering with several years’ work experience

Working experience: Fresh graduate level or upwards with Experience

Valid driver’s license with acceptable motor vehicle record required

Others:

Proactive, positive attitude, meticulous with good attention to detail

• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must.
• High-level knowledge of logistics field is a plus.

Job Description & Requirements

We are seeking a highly skilled Market Data Analyst Presales Engineer to join our dynamic team. In this role, you will play a pivotal role in driving sales by leveraging your deep understanding of market data and technical expertise. You will collaborate closely with the sales team to identify and qualify opportunities, conduct in-depth technical assessments, and deliver compelling product demonstrations.

Technical Expertise:

Develop a strong understanding of our products and services (Cryptocurrency, Investments, etc), including their technical specifications, capabilities, and benefits.

Stay up-to-date with industry trends, emerging technologies, and competitive landscapes.

Conduct in-depth technical assessments of client requirements and propose tailored solutions.

Contribute to the development of the investment strategy, focusing on emerging trends in Fintech and infrastructure.

Identify new areas for investment within the fintech space, particularly in Payment solutions and decentralized technologies.

Presales Support:

Collaborate with the sales team to identify potential opportunities and qualify leads.

Develop and deliver compelling product demonstrations, presentations, and technical proposals.

Address technical questions and concerns from prospective clients, providing clear and concise explanations.

Conduct proof-of-concept (POC) implementations and data analysis to showcase the value of our solutions.

Data Analysis and Insights:

Analyze market data to identify trends, opportunities, and potential challenges.

Leverage data analysis techniques to support sales efforts and provide valuable insights to clients.

Develop custom data analysis solutions to address specific client needs.

Required Skills:

Data Analysis, Market research, Presales

domain Skills:

Cryptocurrency, Investments, etc.

Portfolio management experience is preferred.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Key Responsibilities

1. Plan and manage production schedules based on customer orders, forecasts, and operational capacity

2. Coordinate production runs and batch processes to meet deadlines and optimize machine utilization

3. Monitor raw material inventory to ensure timely availability for production; ensure accurate tracking of finished goods and raw materials, etc

4. Analyze production capacity, machine efficiency and labour resources to ensure optimal production output

5. Track production KPIs such as cycle time, throughput, and efficiency and identify opportunities to improve production efficiency, such as to reduce waste and lower costs by redefining processses or implementing new technologies

6. Ensure all production activities comply with safety regulations, environmental standards, and quality control guidelines

specific to the chemical industry

At Absolute, we stand for love, family and diversity. Built on the foundation of supporting personal growth - physically, mentally and emotionally - Absolute is the place where change begins. We are always looking for dynamic individuals who would like to inject their creative flair into the fitness & wellness industry!

Your scope of work and duties shall include:

· Responsible for inventory management; replenishing stock control in SG warehouse and all studios

· Responsible for visual inspection on goods arrived at the warehouse and packed for transferring to our studios.

· Liaise and coordinate with vendors, freight forwarders, carriers on delivery date and pick-ups

· Inventory reconciliation between in-house tracking system and the physical counts.

· Support inter-departments on stock quantity related issues.

· Comply strictly with the company’s standard operation procedures, workplace safety rules and regulations.

· Maintain the cleanliness and tidiness of the warehouse.

Additional Tasks:

· Assist in Customer service communications through Zendesk.

· Front desk duties when required.

· Any other duties as assigned.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Being part of a growing business translates to an opportunity to play a key role in our expansion and make significant impact. Your primary goal is to ensure a smooth operational flow in the fulfilment of orders and also maintenance of inventory. .

Responsibilities:

- Responsible for picking and packing ecommerce orders, and arranging for fulfillment

- Responsible for processing trade orders, and arranging for invoicing and fulfillment

- Responsible for receiving and organising inventory

- Keep inventory records for forecasting purchasing needs

- Any other miscellaneous duties as required

- Able to work independently

Hours

- Monday-Friday: 9AM – 5PM

- Sat: 9am - 12pm

- Location: Pasir Panjang

Benefits:

- AWS

- Annual leave

- Dental & Medical Benefit

We are looking for a operations coodinator to join our growing team.

Responsibilities

• Provide excellent customer service to customers
• Handle phone calls and emails
• Schedule and coordinate with Customers and Technicians for service appointments and follow ups
• Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure
• Communicate effectively, maintain and establish close rapport with customers
• Creating contracts and service documents
• Check and compile service reports before sending to customers
• Prepare invoices accurately prior to send out to customers
• Perform all other ad-hoc duties as and when required

Requirements

• Proficient in MS Office
• Problem-solving with critical thinking and analytical skills
• Ability to be flexible, multitask and learn in a fast-paced environment
• Self-driven nature with strong attention to detail
• Professional customer service skills

• Basic Salary $2,500 -$3,000

If you think you are suitable fit with the relevant experience and would like to know more about the role, please drop in your resume and we will be in touch with you.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Job Description:

Employer's Business:

--A company specializing in jewelry and beauty products hiring for network operations.

Job Responsibilities:

--Photographing jewelry and beauty products.
--Editing photos and videos.
--Promoting products on various online platforms.
--Managing online store sales, which include commission-based incentives.

Worker Requirements:

--experience required.
--Creativity, adaptability, and strong problem-solving skills.
--Capability to work independently.

Benefits:

--Annual leave: 7 days.
--Sick leave: 14 days.
--Year-end bonus (performance-based).

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

THE ROLE

Handle cargo operations including quantity & quality control, vessel operations, vessel vetting, instructions on loading/discharging/ inspections, demurrage management, cargo insurance matters, checking letter of credit and related troubleshooting
Blending operations, blending component evaluations, instructions on blending/ inspections, inventory management & projection, knowledge in cargo sampling & testing, related documentations and related troubleshooting
Record/ update the database related with the above transactions
Other ad hoc duties

REQUIREMENTS

Bachelor’s Degree from a recognized university
5-10 years of hands-on experience in cargo and vessel operations in an oil and/or gas trading company
Knowledge in Maritime law
Excellent skills in Excel are preferred

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.