Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Responsibilities:

• Act as a media between treasury and bank line in funds arrangement and L/C document preparation, discounting, etc
• Work closely with relevant party, i.e. Traders and Shanghai Team, etc, to ensure the trading flow and process smoothly
• Handle document operation for shipments
• Promptly perform data entries into system on trade information
• Assist China colleagues on documentary submission to bank for negotiations
• Solve issues relating to clients post deal confirmation till finalization of shipment
• Support senior operation in handling sea or land logistics booking, co-ordination and payment checks.
• Perform ad-hoc tasks, and assist colleagues as and when required

Requirements:

• Diploma/Degree in relevant field
• Entry level candidates welcomed to apply
• Initiative to creatively problem solve in difficult situations
• Proficient organiser
• Proven multi-tasker
• Good team-player
• Proficient in English and Chinese (both spoken and written) to handle queries from China’s associates
• Knowledge in Microsoft Words, Excel, power-point, etc

Job Overview:

As the Director of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Director of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Job description:

· Drive organic customer acquisition and revenue growth through effective management of growth initiatives.

· Oversee the development and implementation of growth strategies and tactical plans.

· Analyze and interpret data to identify growth opportunities and optimize performance.

· Collaborate with cross-functional teams to execute growth initiatives and product launches.

· Manage and lead a team of 5 (based in China) to maintain accurate records, adequate internal controls, manage day to day operations of client onsite.

· Maintain and ensure cross border client relations and ensure that implementation is done post sales.

· Review and analyse the monthly performance of team, implement work process improvements where necessary

· Ensure accurate and timely management reporting

· Manage external agents, suppliers on contracts and receivables

· Manage the marketing team for branding purposes

Requirements: -

· At least 8 years of relevant working experience within the chemical industry sector in China

· At least 3 years of relevant sales and operations experience with clients in the chemical sector in Singapore

· Proven prior network of clients in the chemical industry in China is a must. References shall be taken during interview stages. Proven experience in driving growth in a similar capacity.

· Must be managing an on and offshore sales and operations teams

· Prior working experience in companies supporting the water treatment/ chemical production / paper treatment is highly advantageous

· Familiarity with data analytics and growth hacking techniques.

· Strong leadership and communication skills.

· Ability to speak good Business Mandarin required for managing multiple mandarin speaking clients and off shore team based in Greater China

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Central work location
• Opportunities to learn and grow

Our client is hiring an Associate to join their Global Fund Operations team. The role involves managing Hedge Funds trades and transfers, encompassing front office, middle office, and settlement functions. Responsibilities include processing trade orders, verifying documents, handling cash and transfer requests, settling transactions, managing corporate actions, investigating reconciliation breaks, and minimizing errors.

Our Ideal Candidate:

• 2+ years of relevant banking experience with strong knoweldge of Hedge Funds
• Diploma or Degree in Business, Finance, or Economics

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

The Warehouse and Operations Personnel will be responsible for a variety of tasks related to the daily operations of the warehouse, including product receiving, inventory management, order fulfillment, and shipping. The role requires a strong attention to detail, organizational skills, and a commitment to ensuring that all operations run smoothly and efficiently. This position plays a key role in ensuring that our beauty and aesthetic products are processed accurately and delivered to customers in a timely manner.

Key Responsibilities:

1. Inventory Management:Receive and inspect incoming products for quality and accuracy.
   Accurately record inventory levels, ensuring stock is logged into the system in a timely manner.
   Monitor stock levels and report discrepancies or low inventory to the Operations Manager.
   Organize and maintain the warehouse to ensure optimal space utilization and inventory accessibility.
   Perform regular stock counts and update inventory records as needed.
   
2. Order Fulfillment:Pick, pack, and prepare orders for shipment according to customer specifications.
   Ensure all orders are fulfilled accurately and efficiently, meeting company standards and customer expectations.
   Label, package, and prepare products for shipment, ensuring packaging is secure and compliant with shipping guidelines.
   Coordinate with shipping carriers for timely dispatch and delivery.
   
3. Shipping and Receiving:Handle the receipt and unloading of shipments, verifying the accuracy of received products against purchase orders.
   Ensure products are properly stored and protected to maintain quality.
   Prepare and label packages for outgoing shipments, ensuring all paperwork and shipping labels are correct.
   Track and manage shipments to ensure timely deliveries.
   
4. Warehouse Organization:Maintain a clean, organized, and safe warehouse environment.
   Perform regular safety checks to ensure that equipment and processes adhere to safety standards.
   Operate warehouse equipment, such as forklifts, pallet jacks, and other tools, safely and effectively.
   Assist in maintaining the warehouse layout for optimal workflow and efficiency.
   
5. Quality Control:Inspect products for any damages, defects, or inconsistencies, and report issues to the Operations Manager.
   Ensure that all products meet company standards for quality and packaging before being shipped.
   
6. Customer Service Support:Assist with addressing customer queries related to shipping, delivery, and product availability as needed.
   Support returns and exchanges by following the company's returns process and ensuring items are restocked or disposed of appropriately.
   
7. Collaboration & Communication:Work closely with other teams, including Customer Service, Sales, and Product Development, to ensure the smooth flow of goods.
   Communicate effectively with supervisors and team members regarding inventory levels, order status, and potential issues.
   

• Lead and manage the Fleet Operations portfolio of activities and teams effectively so as to achieve the required business and organisational outcomes;
• Work in close partnership with Fleet Engineering, Fleet QHSSE, Fleet Sustainability and the Fleet Data and Digital teams and workstreams to enhance current processes, implement improvements and develop new processes;
• Ensure the required turn-out of harbour crafts (e.g. container vessels, harbour tugs, water supply barges and pilot launches) for operational deployment;
• Emplace the required strategies, plans and processes to ensure the Fleet is operationally ready for current and future business needs;
• Emplace the appropriate people, supply chain management, innovation, branding and organisational development strategies to ensure the Fleet is well-placed to thrive and succeed in a volatile, uncertain, chaotic, ambiguous and disrupted (VUCAD) world;
• Emplace the desired resource optimisation approaches and business continuity measures to ensure the Fleet remains resilient and functional in times of major disruptions;
• Work closely with internal and external stakeholders in both local and overseas entities and environments to achieve the required business and organisational outcomes;
• Work alongside trade unions, government ministries, regulatory bodies, industry associations, technology providers, institutes of higher learning and relevant stakeholders to achieve the required business and organisational outcomes; and
• Perform any other ad-hoc tasks as assigned.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 8070 8028.

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform equipment and machine repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical and mechanical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge of equipment and tools used in the industry.

Industry/ Organization Type: F&B Working

Location: Sentosa

Benefit : AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Duration: Permanent Service Crew

• Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

• Salary Package: S$2000-3500

• Related experience in the F&B industry.

• Love to interact with customers.

• Wine knowledge (WSET Level 1 or 2) will be extremely beneficial but not needed.

• Good communication skills and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• Local candidates with related work experience in F&B are welcome to apply.

JOB RESPONSIBILITIES

The role of Service Crew involves taking order, preparing basic food items such as soup / toast / drinks, serving food, clearing tables and general restaurant upkeeping. On the job training will be provided.

WORK INFORMATION
- Full Time: 5 Days Week (47 Hours / Week), 2 Off Days Per Week (No split shift)
- Part Time: $11/Hour (Depends on experience), Flexible Schedule
- 11am - 10pm (Full Shift) / 11am - 4pm (Lunch Shift) / 6pm - 10pm (Dinner Shift)
- Gross Salary up to $2400 with OT (Depends on experience)
- Sales Incentive
- Staff Meal Provided
- Whatsapp 8126 8194 (Please do not call)

EMPLOYMENT BENEFITS
- Annual Salary Increment
- Performance Bonus
- Sales Incentive
- Annual Leave
- Medical Leave
- Medical Benefits
- Career Advancement Opportunities
- Outlet Teambuilding Activities
- Convenient Work Locations Near MRT

AVAILABLE WORK LOCATIONS
- Heartbeat@Bedok (Bedok MRT)
- Eastpoint Mall (Simei MRT)
- Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)
- Djitsun Mall (Ang Mo Kio MRT)
- Heartland Mall (Kovan MRT)
- Waterway Point (Punggol MRT)
- Bukit Timah Shopping Centre (Beauty World MRT)

To apply, please WhatsApp HR at @ 8126 8194 (Please do not call).

Responsibilities

• Provide frontline customer service;
• Co-ordinate between workshop and customer, updating of job status;
• Prepare job chit / orders as to customers' need;
• Job progress follow-up and recommendation of any additional jobs required when necessary;
• To provide initiative to ensure smooth and efficient operation;
• Any adhoc duties as assigned by superior.

Requirements

• Minimum NTC/Nitec in Automotive Technology/Mechatronics;
• At least 2 years of experience in automotive industry or related experience;
• Good communication skills.

At RB Food Group, we believe that food is more than just sustenance — it’s an experience that brings people together. As a vibrant player in the food and beverage industry, our mission is to create exceptional culinary experiences that delight the senses and foster connections. With a team of passionate chefs and culinary experts, we craft dishes that celebrate flavor, creativity, and the joy of sharing meals with others.

With our extensive experience in the hospitality business, we are deeply committed to the people behind every dish and every experience. Our focus is on building a community of talented individuals who share our love for great food and exceptional service. Whether you're enjoying our curated menus or sipping on our crafted beverages, we aim to inspire moments of joy, connection, and culinary discovery with every bite and sip.

As the Service Captain, you will play a key role in ensuring smooth operations, and providing exceptional dining experiences for our guests. Your responsibilities will include order-taking and upselling, attending to guests needs promptly, and ensuring a welcoming and efficient atmosphere. The ideal candidate will be a proactive, hands-on individual with a keen eye for detail and a commitment to delivering outstanding service.

What will you do?

• Ensure that all guests receive prompt, courteous, and professional service.
• Oversee the seating process, ensuring a smooth flow of guests and timely table turnovers.
• Monitor the dining room and respond to guest needs, addressing any concerns or special requests.
• Display adequate food and beverage knowledge and upsell the menu.
• Assist in training new staff, providing ongoing coaching, and ensuring adherence to company standards.
• Collaborate with kitchen staff and management to ensure smooth communication and delivery of food and beverages.
• Maintain a clean and organized service area, ensuring compliance with health and safety regulations.
• Handle customer inquiries and resolve issues effectively to maintain guest satisfaction.
• Monitor and manage service times, ensuring that orders are delivered accurately and efficiently.
• Assist with opening and closing duties, including inventory checks, restocking, and setting up the dining area for service.
• Cover other front-of-house duties where required.
• Support the management team in maintaining operational standards and achieving service goals.

Who we look for?

• Previous experience in the hospitality or food service industry.
• Happy to go the extra mile to make someone's day.
• Positive attitude, with a passion for providing excellent customer service.
• Ability to remain calm and professional in a fast-paced environment.
• Takes initiative and ownership of your responsibility.
• Experience with POS systems is a plus.

What will you get?

• 5-Days Work Week
• Staff Meals and Late Night Transport
• Medical and Healthcare benefits
• Opportunity to develop and grow with the brand
• Work Location - Central/South

We value your growth as much as ours. Join us in this journey and unlock a new milestone in your F&B career.

Successful applicants will be contacted for an in-person interview.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Life cannot thrive without a good company! Let's make your working life more exciting!