To order the goods;

To serve customers;

To check the goods inventory;

To settle customers complaints;

To help company to arrange the operation;

To handle the feedback from internal staffs;

To help customers to find the relevant products;

To introduce and sell the goods to the customers;

To promote the existing products to the relevant clients;

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Events

• Convert inquiries into successful/confirmed events
• Execution of operational activities for various individual events
• Able to articulate the venue professionally towards all potential guest
• Handle incoming enquiries and update events management system
• Perform site-inspections for potential clients
• Attend or conduct event briefings on weekly basis
• On-site event management
• Pro-actively reach out for revenue opportunities within events sales for both private as well as corporate accounts
• Attention to detail and propose different insights for returning customers
• Handle events client database
• Handle off-site catering
• Any ad-hoc duties as per assigned by supervisors

Reservations

• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner..
• Ensuring that all guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant.
• Manage the day-to-day administrative operations of the reception. Update the managers of reservation forecast and for VIP bookings.
• Serve as a brand ambassador by welcoming visitors and partners and answering any questions people might have about the restaurant.
• Keen understanding of offerings within concepts of both restaurants.
• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner.
• Updating menus on website and partner websites.
• Perform other tasks or projects as assigned.

Job Requirements

• Communication: Talk to guests, listening to their needs and presenting ideas and solutions to their requirements. Always thinking about how to create little moments for the guests. Customer service and interpersonal skills are required.
• Calm under Pressure: Ability to remain calm during crisis and the pressure of high call/email volume.
• Negotiation Skills: Need negotiation skills to work out the best way to plan the sitting arrangements for lunch/dinner service.
• Problem-Solving Skills: Being able to quickly resolve issues.

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

About the Company
A global leader in the healthcare industry, specializing in innovative solutions that enhance patient outcomes. The company is known for its robust portfolio and commitment to delivering high-quality products and services across the Asia-Pacific region. It emphasizes collaboration, research, and strategic growth to meet healthcare needs effectively.

About the Team | Manager
You will join the APAC commercial operations team, reporting directly to the Commercial Operations Director, APAC. This role is key in shaping the regional strategy and ensuring the success of commercial operations across the designated countries, collaborating closely with local partners and stakeholders.

About the Job
As the Commercial Operations Manager, you will be responsible for driving sales and marketing operations in the assigned region, including Japan and South Korea, with potential geographic expansion based on business priorities. Your role involves managing local commercial partners to achieve sales and P&L objectives, while ensuring alignment with global strategies. You will define and track objectives, budgets, and expenses, coach sales teams, and collaborate with internal departments such as Marketing, Medical, Legal, and Supply Chain to ensure operational readiness. You will also be responsible for monitoring competitive intelligence, supporting promotional tools, overseeing new product launches, and managing pricing and reimbursement strategies.

Skills and Experience Required

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master's degree preferred).
• Minimum of 5 years of experience in a sales/marketing position within the pharmaceutical or healthcare industry.
• Proven expertise in market analysis, marketing development, and sales management.
• Excellent communication skills, both oral and written, with the ability to collaborate across cross-functional teams.
• Ability to process and implement ideas quickly and independently.
• Strong team spirit, accountability, and flexibility.
• Ability to adapt to different cultures and accept international travel.

If you are a strategic and driven professional with expertise in commercial operations and a passion for driving innovation, this role offers an exciting opportunity to shape the future of healthcare across the APAC region.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) directly via LinkedIn or Email to learn more about this role. We regret to inform you that only shortlisted candidates will be notified.

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Restaurant General Manager Job Responsibilities:

Delivers revenues and profits by developing, marketing, financing, and providing appealing restaurant service; managing staff.

Restaurant General Manager Job Duties:

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Only applicable to Singaporean & PR Holders

Job Description

• Develop detailed plans to expand and grow the customer network

• Provide consultation on product information, investment programs, and residency options that suit customer needs.

• Maintain strong relationships with customers, ensuring they have the best service experience.

• Perform tasks using the CRM management software and prepare related reports.

• Collaborate with other specialized departments to support and process customer files promptly, optimally, and effectively.

• Participate in supporting and organizing seminars and events held periodically by the company.

Job Requirements

• Hold a college or university degree in business administration, international trade, or other related fields.

•Have at least 2 years of experience in product consultation in areas such as immigration, studying abroad, real estate, banking, insurance, or consulting and selling high-value products.

•Ability to identify potential customers and build long-term relationships with them.

•Confident in communication, with strong persuasive and problem-solving skills.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Responsibilities

• Proceeding Action plan with doing PDCA and report the progress to MD regularly
• Planning skill up for engineers and service agents
• Review and update skill map of engineers and service agents
• Sharing technical information with engineers and agents
• Teaching / Coaching to Assistant manager and Supervisor
• Interview with subordinate regularly
• 24/7 customer support (office phone duty)

Requirements

• Degree in Marine Engineering/Electrical & Electronic Engineering
• Committed to continuous education through workshops, seminars, and conferences
• Excellent mentoring, coaching and people management skills
• Experienced same kinds of job or other department manager

Accounts Manager Job Description

Job Title: Accounts Manager
Location: 1 North Bridge Rd, #06-29 High Street Centre, Singapore 179094
Department: Accounting
Reports To: Managing Director
Employment Type: Permanent

About Us:

Aggregate Consultancy Services Pte . Ltd. is a dynamic and growing consultancy firm specializing in Corporate Secretarial, Accounting and Human Resources Services. We provide strategic advice, insights, and solutions to help our clients navigate complex business challenges. As we expand our operations, we are looking for a skilled and proactive Accounts Manager to join our finance team and contribute to the continued success of our business.

Role Overview:

We are seeking an experienced Accounts Manager to oversee and manage the financial operations of our consultancy firm. In this role, you will be responsible for maintaining the accuracy and integrity of the firm's financial records, ensuring timely reporting, managing accounts payable/receivable, budgeting, and providing financial insights to support strategic decision-making. The ideal candidate will have a strong accounting background, exceptional attention to detail, and the ability to work effectively in a fast-paced consultancy environment.

Key Responsibilities:

• Financial Management:
  • Oversee daily accounting operations, ensuring accurate recording and reporting of financial transactions.
  • Prepare and review financial statements, including balance sheets, income statements, and cash flow reports.
  • Ensure compliance with financial regulations, tax laws, and internal policies.
• Accounts Payable/Receivable:
  • Manage accounts payable and receivable processes, ensuring timely payment of invoices and accurate tracking of outstanding receivables.
  • Reconcile client accounts and vendor statements, resolving discrepancies as needed.
  • Assist with billing processes, ensuring proper invoicing for consultancy services provided.
• Tax and Compliance:
  • Ensure timely and accurate submission of tax returns and compliance with relevant tax regulations.
  • Assist with audits, internal reviews, and the preparation of year-end financial documentation.
• Process Improvement:
  • Identify areas for improving accounting processes and systems to enhance efficiency and accuracy.
  • Implement and maintain accounting software tools, ensuring they are utilized effectively across the firm.
• Team Collaboration & Mentorship:
  • Collaborate with other departments (e.g., consulting, HR, operations) to ensure smooth financial operations.
  • Provide guidance and support to junior accounting staff, fostering a collaborative team environment.

Skills & Qualifications:

• Education:
  • Diploma in Accounting, Finance, Business Administration, or a related field.
  • Professional accounting qualifications (e.g., CPA, ACCA, CMA,LCCI) is a plus.
• Experience:
  • Minimum of 3 years of experience in accounting, with at least 2 years in a managerial or senior accounting role, preferably in a consultancy or service-based industry.
  • Experience with financial software (e.g., QuickBooks, Xero, or similar accounting platforms) is preferred.
  • Strong understanding of financial regulations, tax laws, and compliance standards.
• Skills:
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), with advanced Excel skills (financial modeling, pivot tables, VLOOKUP, etc.).
  • Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
  • Excellent communication skills, both written and verbal, with the ability to present financial information clearly to non-financial stakeholders.
  • Strong attention to detail and organizational skills.
• Attributes:
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Proactive attitude with a solution-oriented approach.
  • High level of integrity and professionalism.

Why Join Us:

At Aggregate Consultancy Services Pte. Ltd., we foster a collaborative and supportive environment where innovation and creativity are encouraged. As an Accounts Manager, you will play a key role in shaping the financial success of our consultancy firm and will have opportunities for career development and growth. We offer competitive compensation, comprehensive benefits, and a dynamic workplace culture.

Note; Only shortlisted candidates will be notified. Thank you.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job brief

We are looking for an experienced Production Manager to organize and oversee the manufacturing of goods. You will be ultimately responsible for the smooth running of all production lines and the quality of output.

We expect you to have deep know-how in production procedures. Ability to direct personnel towards maximum performance will set you apart as a leader. Decision-making and problem-solving will take up a great part of your day. If you are up to it, we’d like to talk to you.

The goal is to ensure an efficient and productive manufacturing process that meets customer requirements.

Responsibilities

· Liaise with other managers and management to formulate objectives and understand requirements

· Estimate costs and prepare budgets

· Organize workflow to meet specifications and deadlines

· Monitor production to resolve issues

· Supervise and evaluate performance of production personnel (quality inspectors, workers etc.)

· Determine amount of necessary resources (workforce, raw materials etc.)

· Approve maintenance work, purchasing of equipment etc.

· Ensure output meets quality standards

· Enforce health and safety precautions

· Report to upper management

Requirements and skills

· Proven experience as production director

· Deep knowledge of production management

· Understanding of quality standards and health & safety regulations

· Knowledge of performance evaluation and budgeting concepts

· Experience in reporting on key production metrics

· Proficient in MS Office and ERP software

· Outstanding communication ability

· Excellent organizational and leaderships skills

· Attention to detail

· Strong decision-making skills and a results-driven approach

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting to the Rooms Division Manager, you shall be responsible for:

• The condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is up-to-date and accurate.
• Observing and directing Dorsett Representatives on the following:

1. Allocating and processing of guest rooms
2. Meeting and escorting VIP guests
3. Providing general information and assistance to guests

• Deputising the Assistant Front Office Manager / Rooms Division Manager in his / her absence.
• Monitoring D/M Log Books for special requests, instructions and information recorded and any action taken or to be taken.
• Conducting room inspections with particular emphasis on cleanliness and standard set up.
• Conducting daily show room inspection and ensure that show rooms are in good condition.
• Performing pre-payment daily and email to Reservations after charging.
• Liaising regularly with Housekeeping Department regarding all special requests, full house situations and general problem solving.
• Coordinating the Hotel Guest History Program in conjunction with all departments (if applicable).
• Handling all guest complaints effectively in a tactful, diplomatic and professional manner.
• Performing End-of-Day Operations and ensure that all reports are disseminated accurately.
• Purchasing stock/inventory according to purchasing procedures and specifications while handling and storing stock according to stock control procedures and keeping within the Budget/Outlook.
• Managing and maximizing occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.
• Ensuring the guest registration, checkout, and mail services are handled efficiently and courteously in accordance with the hotel’s policy and procedures.
• Ensuring that all hotel credit checks are carried out and contact the guest to lower down the invoice if necessary.
• Conducting regular training to ensure all associates have the necessary skills to perform their job efficiently and effectively.
• Ensuring compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, and bomb-threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.
• Any other ad-hoc duties requested from time to time.

SKILL REQUIREMENTS

• GCE 'O' Level or equivalent (Diploma in Hotel Management or related fields will be advantageous)
• At least 4 years of relevant experience, of which at least 1 year in supervisory role
• Knowledge in OPERA Cloud
• Proficient in Microsoft Office
• Possess cheerful personality, able to handle stressful situation
• Critical problem-solving skills

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Annual bonus*
• Meal Allowance
• Medical benefits including free outpatient panel clinic consultation
• Flexi-Benefit (Dental / Optical)
• Birthday leave
• Free Uniforms & laundry
• Training opportunities
• Career opportunities and many more

Remuneration shall commensurate with candidate with more experience.

We regret that only shortlisted candidates shall be notified.

• Order Fulfilment:
  Process and pack online and retail orders with accuracy and care, ensuring timely dispatch.
  Coordinate with delivery partners to ensure smooth logistics and resolve any shipping issues promptly.
• Inventory Management:
  Assist in stock checks and inventory updates to ensure accurate tracking.
  Organize and maintain the storage area, ensuring an efficient and tidy workspace.
  Help minimize stock risks by identifying slow-moving items and coordinating clearance strategies.
• Operations Support:
  Collaborate with the team to optimize daily operations, ensuring smooth workflows across the back end.
  Support new product launches by preparing stock and updating internal systems.
  Analyze sales and operations data to identify trends and improvement opportunities.
• Customer Experience:
  Assist in handling customer inquiries related to orders, returns, and exchanges, ensuring a seamless experience.
  Work with the team to address customer feedback and implement changes to improve satisfaction.

What We’re Looking For:

• Prior experience in fulfilment, operations, or logistics roles is a plus, but not required.
• Strong organizational skills and attention to detail to manage multiple tasks effectively.
• A proactive attitude with problem-solving skills and a can-do mindset.
• Ability to commit to 44 hours a week, including one weekend day (Saturday and/or Sunday).
• Basic proficiency with inventory management software and data analysis tools is an advantage.
• Excellent communication and teamwork skills.
• A passion for fashion and an interest in contributing to a brand’s growth.

Why Join Us?

• Be part of a supportive, women-led team in a creative and dynamic industry.
• Gain hands-on experience in the fashion business, with opportunities to learn and grow.
• Play a crucial role in shaping the customer experience and contributing to our brand’s success.
• Enjoy a collaborative work culture that values innovation and continuous improvement.

If this sounds like the right fit for you, we’d love to hear from you! Apply now to join our team and be part of our journey.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

1. Ability to develop new business and manage existing accounts.

2. Attend to customers and handle customer inquiries.

3. Build strong rapport and establish long term relationships with customers.

4. Handle inquiries and provide product knowledge.

5. Manage project and tender.

Requirement:

1. Outgoing personality with good communication skills.

2. Able to converse fluently in English and Mandarin (to liaise with Mandarin speaking associates).

3. Ability to work independently.

3-6 months contract (Convertible to perm)

Location: Pasir Panjang

Working hours: Mon- Fri 9am to 6pm

Job Scope:

• Serve as the primary point of contact for Building Management, Landlords, and contractors.
• Oversee and manage all aspects of office administration and facilities services.
• Ensure consistency in administrative standards across multiple locations.
• Provide daily support for office facilities, including equipment maintenance and office supplies management.
• Identify opportunities to improve operational processes and reduce costs to enhance efficiency.
• Coordinate renovation and relocation projects with property agencies, landlords, and contractors across various Asian countries.
• Manage vendor relationships, including negotiating prices and contracts, and reviewing facility-related agreements.
• Review and verify quotations and invoices to ensure accuracy.
• Handle ad hoc projects as assigned.

Job Requirement

• 5-8 years of experience in Facilities Management with regional experience
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills
• Independent with detailed mind and hands on attitude
• Adaptable, proactive, and well-organised

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers