ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills

Working hours: Mon to Fri, 8:30am to 5:30pm

The Job
The Technician will learn how to operate the terminal system by executing and maintaining the day-to-day operation in accordance with company’s work procedure under the supervision and direction set by operations and company management team.

Key responsibilities:

• Carry out the daily action plan and update the checklist accordingly.
• Perform routine check on valves and pumps status on a regular basis.
• Ensure samples are collected and recorded properly.
• Conduct ship/shore conference and berthing/unberthing vessels.
• Ensure running pumps are in good order.
• Ensure TPI/CPI are skimmed.
• Assume the role of auxiliary fire fighter during the event of emergency.
• Carry out housekeeping in the assigned area.
• Supervise the blinding/de-blinding work.
• Perform tank de-gassing, gas-test for hot work and confined space entry.
• Perform WDO & Tank Farm draining as per operations requirement.
• Perform tank gauging & temperature measurement.
• Carry out daily patrol rounds and update shift logs.
• Any other tasks as and when assigned by the management.
• Adhere to the company’s HSSE (Health, Safety, Security and Environment) Policy.

Job Requirements

• Minimum N’ level.
• Preferably tertiary education in petrol chemical or related course.
• Strong interest in oil and gas industry.
• Ability to engage in critical analysis.
• Ability to function well in stressful situations.

• Liaise with customers and suppliers regarding enquires and offers
• Preparation of Letters of Credit for issuance (Import & Export)
• Preparation and execution of sales & purchase contracts
• Preparation of import and export shipping documents for Bank L/C negotiation
• Any other adhoc duties as assigned

Requirements:

• Diploma in related fields
• Min 1 year experience in shipping documents and familiar with LC
• Proficient in Microsoft Office application
• Monday to Friday (9am - 6pm)
• Location: Orchard
• Salary: Up to $3500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

• Understand contractual terms and obligations to fulfill shipment requirements for dry bulk
  commodities.
• Upon confirmation of trade, examine contracts of sales and purchase to confirm timing,
  commodity brand, terms of payment.
• Liaise with counterparts on vessel nomination, load and discharge port agent details, stowage
  plan etc.
• Prepare LC draft and liaise with banks for LC issuance.
• Liaise with customers on LC opening, verifying bank creditability, resolve discrepancies and have
  customers issued LC on timely basis.
• Verify LC and other information to ensure compliance with agreement.
• Prepare and ensure shipping documents to comply with LC requirements. Liaise with bank directly for LC negotiation.
• Update buyers and sellers on vessel movement.
• Check and/or prepare invoices and relevant documents from supplier / to Buyer to ensure
  compliance with terms of agreement.
• Prepare letter of indemnity (if required).
• Prepare lay time calculations (demurrage, dispatch), for buyer calculate discharging lay time, for
  seller; resolve issues as required.
• Monitor cashflow for both receivables and payables.
• Ensure all month end transactions are complete within stipulated timeline.
• Updates system to ensure cash flow is sufficient to process payment.
• Monitor shipment status using an Excel tool.
• Upon loading of shipment, record quality, quantity, bill of lading and all shipping documents;
  checking against buyer’s LC or shipping instructions.
• Monitor demurrage and/or dispatch receivables or payables.

Requirements

• Minimum Diploma in business.
• At least 5 years of experience in a dry-bulk commodities position, preferably metals.
• Strong Knowledge of Letter of credit & UCP600.
• Familiarity with shipping (bulk) and usage of laycan and demurrage, particularly on FOB-CFR
  shipments.
• Proficient understanding of contractual commercial terms and its risks & obligations.
• Proficiency in SAP system (financial module) & Commodities Trading Systems.

OPERATIONS

General Office Administration and Operations

• Provide administrative and logistics support
• Responsible for managing the premise cleaning services and ensuring premise tidiness
• Support ground operations (e.g. registration, assist in moving supplies) and compliance with health monitoring
• Receive and inspect incoming goods
• Top-up medical items in wards and stores
• Updating of store records
• Make requisitions for replenishment to maintain stocks at optimal level in accordance with established company procedures

Facilities Management

• Administer preventive maintenance programs
• Oversee maintenance and upkeep of all items and assets related to facility management and housekeeping, including supervision of contractors

Workplace Safety and Health

• Coordinate the Workplace Safety and Health (WSH) team and keep record of incident reports
• Implement safety regulations and precautions and ensure that staff are briefed and prepared for emergency and rescue operations
• Corrdinate with Fire Safety Manager on staff induction in fire safety and evacuation procedures

The candidate is responsible for the effective execution of sales processes, managing sales data, implementing strategies to improve sales productivity, and providing insights to enhance sales performance.

Responsibilities:

• Develop and refine sales processes to ensure the efficient operation of the sales team. Identify bottlenecks and implement solutions to streamline workflows.
• Oversee the collection, analysis, and reporting of sales data. Create regular reports to track sales performance, pipeline health, and key metrics.
• Analyse sales performance trends and provide actionable insights to the management and sales teams to improve sales outcomes.
• Ensure all sales-related documents, including contracts and agreements, are processed and compliant with company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience (3+ years) in sales operations, sales analysis, or a related role.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A detail-oriented, proactive, and results-driven mindset.

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

JOB OVERVIEW

Oversees and directs all aspects of both the Rooms function and Food and Beverage function. Under rooms, operations include Front Office, Housekeeping, Engineering and Security. Under Food and Beverage, operations include F&B Service and Kitchen operations.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Contributes to installing and monitoring cash management programmes including inventories and receivables
• Works with Director of Finance in the preparation and management of the Department’s budget.

PEOPLE:

• Interacts with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
• Manages the functions of all hotel personnelthrough supervision of hotel department heads
• Identifies future potential department heads and participates in the development of their training plans
• Establishes and maintains effective internal communication and meetings structures to ensure optimum teamwork and productivity
• Establishes and maintains effective employee relations including open communication with all employees
• Co-ordinates functions and activities with General Manager, Regional, Area and Corporate staff as appropriate.
• Works with Human Resources on manpower planning and management needs

GUEST EXPERIENCE:

• Assists in the development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability
• Ensures highest level of guest satisfaction by providing within Corporate standards quality guest services and amenities

RESPONSIBLE BUSINESS:

• Assists in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programmes as directed
• Participates in conducting weekly inspections and ensures physical facilities are kept in operational condition by full implementation of preventive maintenance programmes and judicious planning and management of FF& E, as directed
• Ensures emergency procedures are practised and enforced to provide for the security and safety of guest and employees
• Establishes and maintains a prominent level of visibility and involvement in the property and in business, social and governmental communities as appropriate
• Develops recognition programmes, advertising and promotional campaigns to obtain greatest market awareness and patronage
• Reviews energy conservation programme to ensure minimum energy and utility consumption without sacrificing human comfort
• Keeps General Managerinformed of any unforeseen events, which may occur in his/her absence
• Assists in selling hotel through personal involvement with all potential markets as required
• Ensures environmentally friendly practices are implemented in accordance with the IHG Environmental Manual/local applicable laws and regulations
• Monitors purchasing practices to ensure compliance with IHG policy and procedures
• Perform other duties as assigned. May also serve as manager on duty. In the absence of the General Manager, assumes responsibilities as appropriate
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

ACCOUNTABILITY

Position is the top level in a full-service property with multiple outlets and complex operations, which may include one or more of the following: multiple buildings with an extensive range of facilities and variety of technical aspects, complex owner relationships, extensive competitive pressures, difficult labour relations and/or union pressures.

Position typically reports to the General Manager.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree / equivalent in Hotel Administration, Business Administration, plus three years’ prior hotel management experience / equivalent combination of education and experience of general management experience in a high level operations role / prior general manager experience / equivalent combination of education and experience. Possesses a high energy level and a passion for achieving results; strong leadership skills in managing teams to drive for results; ability to manage in a competitive environment; ability to manage complex relationships; a passion for delivering superior results.

Do you have a passion for fitness and customer success?

Then take a closer look at this opportunity!

In this high responsibility role, you will receive..

• Free Gym Membership
• Ongoing support and training will also be provided
• Career progression
• Flexible working hours

Arkkies is all about rethinking the wider purpose of a gym within a community. We envision empowering everyone that walks through our door to embark on a healthy lifestyle, with a simple and accessible pricing plan. We offer subscription based memberships which you can freeze and cancel at your own discretion.

We are looking for talented and enthusiastic crew members to build customer relationships, implement a range of retention strategies to service members and continue our growth.

This role will provide you with exceptional training in all areas of customer relations and operations.

If you have a love for sport and fitness and have a background in fitness or customer service then this could be the role for you!

About the role

You will be responsible for assisting the operations of Ark gyms; by servicing current members while primarily focusing to attract and engage new members into the gym through referrals and lead generation.

You will also need to enjoy working in a gym environment, have a friendly, outgoing personality, and genuinely care about helping others as well as be comfortable in front-of-house processes both face to face and via telephone.

You will be an Ark Crew member, with the ability to work flexible hours, including weekends

.

About you

Do you have the following experience and qualities?

• First-rate people skills and a self-motivated work ethic
• Passion for the industry and changing people’s lives
• Creativity, drive and initiative
• Proactive, organised and driven to achieving goals
• Proven customer relationship experience
• Networking within the local business community
• Excellent interpersonal and communication skills
• Passion delivering excellence in customer service
• High level of integrity in line with terms and conditions
• Results driven, a problem solver and confident to work autonomously
• Exceptional at communicating, both written and verbal
• Highly organised and have a high level of attention to detail
• Excellent with computer related and administrative tasks
• Professional in your approach to work
• Can-do attitude

About us

Work with Arkkies - the next up and coming gym and fitness community envisioning and empowering everyone that walks through our door to embark on a healthy lifestyle with us.

Don’t miss this chance to join our dynamic, driven & inspired team!

We are experts in the industry who have come together to inspire our #arkfam to be the best they can be. To be leaders in fitness, we are also truly committed to helping you be the best you can be.

About the benefits

We support our team members with complimentary gym membership and ongoing training and workplace flexibility.

We work interactively as an organisation to encourage goal setting and excellence in both our personal and professional lives maintaining a culture of integrity and inspiring people to live longer, healthier and more fulfilling lives.

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500
• Contract role, yearly renew

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500
• 1 year contract yearly renewable

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Ensuring Incident Management processes, including escalation and notification, are followed effectively.
• Coordinating PIRs and RCAs for incidents, working with Problem Management to prevent recurrences.
• Monitoring service delivery and Service Level Agreements (SLAs), ensuring obligations are met and escalated.
• Managing Change Management activities and Driving service improvements to enhance customer satisfaction.
• Forecasting resource demand and planning service delivery to ensure efficiency.
• Managing account service issues and prioritizing work requests.
• Collaborating with the business to integrate new and improved services.
• Providing reporting and trend analysis to support the customer’s business.
• Analyzing client requirements and providing technical input for service delivery.
• Continuously improving the client's technical setup in collaboration with internal teams.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent practical experience).
• 5+ years of IT Outsourcing experience, encompassing multiple fields.
• Expertise in Technical Infrastructure implementation and Strong Project Management skill set.
• In-depth understanding of IT Outsourcing Services and operation coordination.
• Proven People Management skills.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

The job description below is for the role of Lift Maintenance Service Manager:

We are seeking a Lift Maintenance Service Manager to work alongside our dynamic team in an interesting work environment. The work requirement is to manage maintenance, breakdown calls, and emergency calls for elevator after sales service.

Good communication is necessary to manage customers and internal service staff.

The person need not have any prior background in the industry, but must be eager, and able to learn new skills and knowledge. Basic skills are required in communication and use of information technology / computer systems.

Summary:

The Lift Maintenance Manager is responsible for the overall management and supervision of the elevator maintenance department, ensuring the safe, reliable, and efficient operation of all lift systems.

Key Responsibilities:

Service Operations Management:

• Oversee all aspects of elevator maintenance operations, including preventative maintenance, corrective maintenance, emergency repairs, and modernization projects.
• Develop and implement service procedures and work orders to ensure timely and efficient service delivery.
• Manage service contracts, ensuring timely renewals and maximizing customer retention.
  

Team Management:

• Supervise and manage a team of elevator technicians, including hiring, training, scheduling, and performance evaluation.
• Motivate and mentor the maintenance team to achieve performance goals and enhance their skills.
• Foster a positive and productive work environment that emphasizes safety, teamwork, and customer service.
  

Customer Relationship Management:

• Build and maintain strong relationships with customers, including building owners, property managers, and end-users.
• Proactively address customer concerns and resolve service issues promptly and effectively.
  Conduct regular customer visits to assess service needs and build rapport.
  

Qualifications:

• Excellent communication, interpersonal, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficient in Google Docs, Quickbooks, and other relevant software.

Skills:

• Project management skills.
• Ability to work independently and as part of a team.
• Strong work ethic and a commitment to customer satisfaction.

Our client, a leading global card payment company is looking for candidate to join them as Customer Service (hotline) Assistant Manager.

Key Responsibilities:

· Handling correspondence from Head quarters

· Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter

· Always follow up on requests made by customers

· Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.

· Keep current promotion, tourist and local information provided for the card member up to date

· Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)

· Maintain and improve the relationships with current merchants and establish the relationships with new merchants

· Manage the day-to-day operation of Lounge

The ideal candidate will possess the following:

· Experience in the hospitality industry

· Excellent customer service skill and ability to handle demanding customers

· Good knowledge of all tourists related requirements and credit card matter

· Intermediate PC skills

· Good negotiation and communication skills in Japanese as the role involves dealing with Japanese clients

· Good writing skills

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

Job Responsibilities

Support HR & Finance Operations

• Assist the HR & Finance Controller in daily tasks and operations.
• Manage the controller’s schedule, meetings, and deadline.
• Handle correspondence and communication on behalf of the controller.

Payroll and Salary Computation

• Process payroll accurately and ensure timely disbursement.
• Compute salaries, overtime, and other entitlements.
• Ensure compliance with local labor laws in payroll processes.

Facilities Management

• Oversee office maintenance and coordinate vendor services.
• Maintain records of office supplies and equipment inventory.

Workforce Liaison & Work Permit Management

• Communicate and liaise with foreign workers.
• Handle work permit applications, renewals, and terminations.
• Ensure compliance with immigration regulations.

Administrative Duties

• Perform administrative tasks like filing, documentation, and data entry.
• Coordinate office events and meetings.
• Prepare reports and presentations as needed.

Ad hoc Tasks

• Assist with additional tasks or projects assigned by the controller.
• Support financial audits and compliance activities.

Job Requirements

Educational Qualifications

• Bachelor’s degree in Business Administration, HR, Finance, or a related field.

Experience

• Prior experience in HR, finance, or administrative roles is advantageous.
• Proficiency in payroll systems and salary computation is required.

Technical Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with HR and payroll software is a plus.

Soft Skills

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.

Additional Requirements

• Valid driver’s license.
• Ability to work independently and handle confidential information.
• Flexibility to manage dynamic and ad hoc tasks.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are seeking a mature, reliable, helpful, friendly, professional, and positive individual to join our team as a Business Operations Executive. This position is ideal for someone who genuinely enjoys helping others and creating positive experiences.

Remuneration:

• 5 day work week (9am-6pm)
• Willing to enter government initiative program Career Trial for first 3 months
• Potential to convert to Full Time position with a base incremental to $2,500/mth, subject to performance & other requirements

Responsibilities:

• Assist in managing and organizing daily administrative tasks, including scheduling appointments, arranging meetings, and maintaining calendars
• Expect to handle inquiries, resolve issues, and ensure that customers' needs are met
• Process insurance claims, ensuring accuracy and timely resolution.
• Provide policy servicing support, including updates, amendments, and renewals.
• Prepare new business quotations and proposals based on client needs and company guidelines.
• Active listening, effective communication, problem-solving, and a friendly and empathetic attitude
• Ability to remain calm under pressure and adapt to various situations will be beneficial
• Thorough understanding of the products or services you'll be supporting, as well as the company's policies and procedures
• Flexible work arrangement, including the opportunity for occasional remote work. However, there may be times when it is necessary to be physically present in the office.

Requirements:

• Customer-centric nature
• Bi-lingual in English & Mandarin
• Minimum local diploma or equivalent
• Singaporeans & PR only

Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status.

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.

Responsibilities

• Coordination between customers and operations

• Support and growth and business development team

• Assist the Head Operations/Business Development Director in resolving operations issues

• Arrange to meet up with clients and take charge of ad hoc projects and events

• Liaising with clients on their requirements

• Conducting incident and accident investigations and report writing where necessary

• Manage day-to-day deployment of busses and drivers

• Tabulate summary report for finance to prepare for billing (project basis)

• Prepare and submit driver clearance to clients if any

• Pass log sheet to clients

• Provide clients with the vehicle details

• Any other ad hoc duties assigned by superior

Requirements

• 2-5 years' proven track record in transportation industry.
• Experienced in fleet management will be desirable.
• Computer literate.
• Good comminication and planning /scheduling skills
• Strong team player and excellent leadership.
• A quick thinker, fast and alert at tll times

Job Purpose

The Strategy & Operations Executive will support the Manager in operational tasks and contribute as a member of the dynamic retail leasing team. This role ensures that the company's operations and business transactions comply with all relevant legal and internal guidelines while achieving the organization’s goal.

This role involves managing and documentation submissions, coordinating with internal departments, and maintaining policies while streamlining and gatekeeping new processes to ensure leasing’s compliance with regulations and uphold a culture of integrity.

Responsibilities

• Support Manager in ensuring all leasing documentation is completed and complies with internal policies and regulatory guidelines.
• Identify and rectified/mitigate any potential risk within leasing operations.
• Review and enhance operational workflow and compliance policies for better efficiency and productivity.
• Support in creating training materials and conducting sessions to promote compliance awareness among leasing and related teams.
• Coordinate and manage stakeholders’ agendas for department meetings and follow-up actions.
• Prepare and ensure timely submission of compliance audits and regulatory report to management.

*In addition to the above Job Scope, the candidate will be exposed to other inter-department projects and any ad hoc duties.

Qualifications & Work Experience

We are looking for candidates with preferably 1-2 years’ experience in Retail Operations, Compliance and/or Auditing. Fresh diploma graduates with a diploma in any Accountancy, Business, or related fields are welcome to apply.

Skills

• Detail-oriented and a high level of accuracy in documentation and reporting.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Excellent analytical and technological proficiency, capable of managing in-house compliance systems, identifying operational gaps and optimizing workflows.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

The Warehouse Operations Coordinator plays a pivotal role in ensuring the smooth execution of logistics and warehouse operations. This role requires expertise in coordinating delivery routes, providing exceptional customer service, supervising warehouse processes, and maintaining accurate records of inventory and operational data.

Job Description:-

• Record, compile, and organize delivery data, including fees and costs, ensuring accuracy and compliance with company standards.
• Maintain detailed logs of warehouse operations and delivery performance metrics.
  Warehouse Fulfillment Oversight
• Supervise fulfillment processes to ensure adherence to operational workflows and quality standards.
• Manage inventory levels and maintain accurate inventory records to support efficient operations.
• Fulfillment Customer Service
• Provide exceptional customer support for fulfillment services, addressing concerns and resolving issues promptly.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.

Requirement:

Proven experience in logistics coordination, warehouse operations, or a related field.
Strong organizational and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills to interact with clients, drivers, and team members.
Proficiency in using logistics management systems and data analysis tools.
Ability to work under pressure and handle multiple tasks simultaneously.

Preferred Qualifications:

Familiarity with inventory management systems and warehouse workflows.
Experience in customer service or client management in a logistics context.