Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Job Description:

• Conducts periodic servicing and maintenance of the fire protection systems at the customers’ facilities
• Sprinkler System, Hosereel System, Wet Chemical System, Gas Suppression System, Dry/Wet Risers and Fire Alarm System.
• Responds and manage to customer queries
• Identify and resolve technical issues and malfunctions in a timely manner
• Replacement of manual call point, detectors, fire alarm panel, Emergency and Exit lights.
• Troubleshooting of fire alarm panel and pump panel
• Keep accurate records of maintenance and repair work performed
• Respond to service calls and emergencies promptly
• Any ad hoc duties assigned by superior

Job Requirements:

• Experience / knowledge in Fire protection service and maintenance
• Diploma in Electrical/Mechanical discipline
• Able to converse in simple English

Job Overview:

We are seeking a skilled and customer-focused After Sales Service Technician to join our team. This role involves providing technical support, repairs, and routine servicing for water heaters. The technician will ensure high-quality after-sales services to maintain customer satisfaction, troubleshoot and fix issues, and ensure the efficient operation of water heating systems.

Key Responsibilities:

• Installation & Servicing: Perform maintenance and repair of water heaters, including instant and storage heaters.
• Troubleshooting & Diagnostics: Diagnose faults and perform repairs on faulty water heaters, ensuring safe and efficient operation.
• Customer Interaction: Provide excellent customer service, addressing customer queries and concerns professionally, and keeping them informed throughout the service process.
• Record Keeping: Maintain accurate service records, including service requests, actions taken, and equipment replaced.
• Compliance & Safety: Adhere to all safety protocols, local regulations, and company policies during installations, repairs, and maintenance.
• Customer Education: Educate customers on water heater maintenance and safe operation practices, offering advice on extending the lifespan of their equipment.
• Inventory Management: Maintain a stock of necessary parts and tools, ensuring availability of common replacement components for efficient servicing.

New Concept Opening at Amoy Street!!!

A new Filipino restaurant in Singapore which is a spin-off of popular Philippines-based concept, Manam. Rated and recommended by top food and travel sites such as Eater, Forbes Travel Guide, and Tatler Dining. With its approach of serving Filipino fare in classics and twists, the Manam dining experience is fit for this generation of curious eaters.

We are looking for passionate individual's to join us on this incredible journey!

Job Summary

This role plays a part in providing excellent service and creating amazing dining experiences for all our dining guests.

Duties and Responsibilities

▪ Play a part in providing high standards of service and creating amazing dining experiences for our guests

▪ Prepare the restaurant for service - table settings, top-up of condiments / service stations, and other preparatory tasks.

▪ Greet and welcome customers in a friendly manner.

▪ Be well-versed in the restaurant’s menu.

▪ Assist guests with the menu and provide recommendations.

▪ Serve guests with their food and beverage orders

▪ Be able to anticipate guest’s needs and preferences and render timely service.

▪ Clear and clean tables after guests have finished dining.

▪ Carry out daily general cleaning duties which includes, but are not limited to,

- Sweeping and mopping of floors

- Tidying up of service stations

- Trash disposal

- Washing and cleaning of serve/glass ware

▪ Execute initiatives set to make sure dining space is clean and tidy, exceeding expectations set under the Government and Company’s food safety and hygiene standards.

▪ Be responsive to telephone enquiries and forward to the relevant person if need be.

▪ Participate in promoting a cooperative, and happy working environment

▪ Any other duties as assigned by the Outlet Manager.

Requirements

- With some relevant F&B service experience. Training will be provided.

- Confidence, excellent customer service, and hospitality skills

- Friendly and Courteous

- Good communication and interpersonal skills

- Well verse in English

- Team player with a positive can-do attitude

- Attention to detail and able to adapt to any situations

- Problem analysis and problem-solving

Working Hours

5 Working days per week (Monday and Sunday Off)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Range from basic Salary $2000 to Gross Salary of $2600/$2700

Benefits

- Statutory leaves

- Outpatient & dental claim

- Hospitalisation & Surgical Insurance Coverage

- Training Opportunities

- Career Advancement

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Job Description:

• Movement & Co-ordination of Palletised Cargo using MHE/FORKLIFT (Main Job)
• Unpacking & Packing of Palletised Cartons (Ad-hoc basis)
• Liasing with Customer Operations to manage flow of operations
• Data Input & assigning of deliveries/collections for drivers. (Ad-hoc basis)
• Ensure that all delivery requirements are met
• To plan routes as effectively as possible to save time and turnaround rate.
• Monitor and Manage drivers possible obstacles during delivery.

Job Requirements:

• Team Player
• Meticulous
• Physically Fit
• Communication Skills
• On The Job Training is Provided
• Monday - Friday (8am-6pm)
• Saturday (8am-1pm)

Job Benefits:

• Salary ranging from $2200-$2700.
• OT will be paid on an hourly basis
• Sunday or PH work - $120/day
• Insurance and Medical Benefits
• Annual and Medical Leave
• Annual Bonus Entitlement (Performance Based)
• Annual Salary Increment (Performance Based)

Contact:

whatsapp Lucas: +65 86934983

whatsapp Nicholas: +65 94501810

Responsibilities

- Ensure daily orders are fulfilled on time

- Liaise with logistics partners to ensure timely delivery of products to customers

- Assist in the regular stock count of inventory and reporting low stock levels to the sales team

- Perform physical activities such as loading, unloading, and sorting of goods at storage/distribution centres/warehouse locations

- General Housekeeping of Office-Warehouse

- Other ad-hoc duties as and when assigned.

Requirements

- Experience with Microsoft Office (Excel, Word, Powerpoint)

- Excellent interpersonal and communication skills

- Able to multi-task and work in a fast-paced environment with minimum supervision

- Possessing a valid Class 3 driving licence is a bonus

Job Details

- 5.5 day work week including 1 weekend

- 9.30 am to 6.30 pm

- Medical & Dental benefits + Insurance

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

The Service Delivery Operations Specialist will be responsible for overseeing and managing the daily operations of the service delivery team. This role involves leading a small team, handling service level reporting, and resolve any potential defects. The ideal candidate will have strong leadership skills, a keen eye for detail, and a thorough understanding of service delivery processes.

Key Responsibilities:

1. Team Leadership

- Lead, mentor, and manage a small team of service delivery analysts.

- Foster a positive and collaborative team environment.

- Conduct regular team meetings to discuss goals, performance, and improvement strategies.

2. Service Level reporting

- Establish and manage the weekly reporting of the Service level agreement.

- Ensure the Service Level agreement is met by the Service Delivery Team.

- Coordinate and execute end-to-end testing activities, ensuring quality and efficiency.

3. Control Risk Testing

- Design and implement control risk testing frameworks and procedures.

- Conduct regular control risk assessments and testing to identify potential issues.

- Collaborate with stakeholders to address and mitigate identified risks.

4. Service Delivery Operations

- Oversee the daily operations of the service delivery team to ensure timely and efficient service.

- Monitor service delivery metrics and KPIs to ensure targets are met.

- Implement continuous improvement initiatives to enhance service quality and efficiency.

5. Stakeholder Management

- Build and maintain strong relationships with internal and external stakeholders.

- Act as the primary point of contact for service delivery-related inquiries and issues.

- Provide regular updates and reports to senior management on service delivery performance.

6. Documentation and Reporting

- Maintain comprehensive documentation of processes, procedures, and testing results.

- Prepare and present regular reports on service delivery operations, testing outcomes, and risk assessments.

7. Technical skillsets

- Mainframe, COBOL, Java, Cloud Architecture (i.e., AWS)

- Able to troubleshoot across the different environment by identifying the technical root issue.

- Provide recommendation to resolve the technical root issues and facilitate further discussion with the technical teams.

Responsibilities:

• Oversee the daily operations of the Air Freight warehouse.
• To ensure effective workflow, schedule and assign jobs to warehouse staff.
• Organize information with both internal and external stakeholders, such as air cargo terminals and customer service, freight planners, and export operations, and keep accurate shipping records.
• Maintain efficient internal controls over how incoming and outgoing shipments are handled in the air freight warehouse.
• Utilize automated machinery and software (such as conveyor dimensioning systems and FME) to optimize warehouse operations.
• Arrange shipments in the warehouse effectively by planning and optimizing the available space.
• Using inventory control systems and best practices, supervise the loading, storing, and incoming and outgoing shipment processes.
• Track and monitor warehouse KPIs for cost management, asset utilization, quality, customer interactions, and process optimization.
• To facilitate effective warehouse operations, make sure MHE is kept up.
• Oversee the rules and processes pertaining to safety, security, and health regulations.
• Create procedures for risk assessment, emergency response, disaster recovery, access control, and personnel and physical security in warehouse operations.
• Oversee change management and continuous improvement projects to save time, money, and improve quality.
• Using the defined KPI, track and evaluate the performance of the warehousing team.

Requirements:

• Bachelor’s Degree holder in Logistics, Supply Chain Management, Engineering, or a related field, preferably with at least five years of working experience.
• Experience in Air Freight Operations, Warehouse management & manpower management skills
• Aggressive, analytical, and detail-oriented in recognizing and resolving operational issues.
• A self-starter who is creative and inventive in promoting ongoing progress.
• Able to adjust to a high-volume, fast-paced warehouse environment while upholding efficiency, quality, and safety.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

What your day would be like

• Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.
• Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.
• Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.
• Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:evolution of safety culture and reporting;
  prioritization of identifying and addressing safety risks;
  evolution of IATA audit programs;
  growth of a safety community, connecting all IATA airlines, across the region.
  
• Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.
• Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).
• Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).
• Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.
• Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.
• Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

What your day would be like

· Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.

· Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.

· Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.

· Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:

· evolution of safety culture and reporting;

· prioritization of identifying and addressing safety risks;

· evolution of IATA audit programs;

· growth of a safety community, connecting all IATA airlines, across the region.

· Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.

· Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).

· Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).

· Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.

· Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.

· Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

We would love to hear from you if you have

• Extensive aviation background/experience in positions involved in safety, operations, certification and/or regulation of civil air transport operations (strong preference given to candidates with experience as a pilot).
• Qualifications in aviation management or other relevant discipline (relevant professional qualifications may be considered in lieu of a university degree).
• A high degree of analytical skill and technical knowledge in the provision of air transport services with knowledge of ICAO standards and recommended practices, industry best practices and civil aviation operational procedures.
• An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial.
• Comprehensive understanding of safety information sharing programs and data management methodology.
• Ability to work remotely from core safety team, based in Geneva and Montreal, to independently deliver on activities agreed upon by centrally located subject matter experts.
• Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines.
• Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives.
• Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving.
• Ability to effectively advocate across a wide range of aviation stakeholders, by promoting IATA activities and the benefits that desired outcomes will achieve, to gain industry buy-in.
• The ability to speak in public and deliver key messages to a diverse range of stakeholders.
• Diplomacy in relationships with contacts in government and other key organizations.
• Fluency in English.
• Able to travel when required whilst managing a large and dynamic workload.

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Info:

• Salary: Basic up to $5000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm); Saturday (9am - 1pm)
• Location: Changi Airfreight Centre

Job Scope:

• Supervise and manage the operations department, leading a team of 10 staff members
• Ensure seamless daily operations for both air and sea shipments
• Address and resolve issues and challenges faced by the operations department
• Uphold and maintain proper discipline within the operations team

Requirements:

• Must be familiar with Singapore Customs, airlines, and shipping lines
• Must possess strong leadership skills.
• Minimum 2-3 years of experience in the freight forwarding industry, handling both air and sea imports and exports
• Minimum Diploma holder with proficiency in English (both spoken and written)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Meta is looking for a high caliber business leader to be part of the APAC Sales Strategic Planning and Operations team (SSPO). This role would partner with our heads of APAC Small Medium Business Group (SMBG) to shape and influence Go-to-Market strategies through robust insights using data driven approach and push accountability for results to drive optimal returns for the business and ensure the business is well-positioned for scalability and growth. We are looking for someone who is able to work with diverse stakeholders, thrives in a fast-paced environment, and leads high impact cross functional initiatives. This person should be a sharp strategic thinker and is able to execute large scale, complex initiatives through operational excellence.

This is a people manager role and the individual will be managing a small team. This is a full-time position and is located in our Singapore office.

Responsibilities

• Lead a small, high performing sales strategic planning and operations team
• Rhythm of the business: Deepen sales rigour through design and execute on standard cadence of operations (e.g., forecasting, revenue and operational KPI reviews where applicable, key reviews) to inform management with actionable improvement opportunities. Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. weekly/quarterly business reviews)
• Strategic Planning: Design and drive planning activities with the primary objective of enabling leadership to make effective, data-driven decisions to drive sustainable efficient growth, including medium/long-term planning (strategic, operational and financial) focused on market opportunity sizing, product & capability focus, resourcing (direct and indirect) and org
• Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business
• Lead core sales planning and operations processes for the team, including annual planning
• Drive key leadership meetings and facilitate alignment on key issues and opportunities
• Develop strong collaboration with key stakeholders and cross-functional teams across the company, including leading task forces on major initiatives and fully represent the SSPO teams

Minimum Qualifications

• BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Economics, or related field)
• 12+ years of experience in strategic planning, sales operations and /or business operations, with 3+ years of direct people management experience
• Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution
• Experience developing or overseeing advanced quantitative analysis and derive actionable insights
• Effective leadership and influencing skills, can lead/influence stakeholders at all levels of an organization. Demonstrable experience working cross-functionally with leadership in developing and executing successful plan
• Communication and presentation skills with proven success, specifically with an ability to distill complex concepts and translate insights and data into actionable recommendations for senior leaders

Preferred Qualifications

• MBA or graduate degree in an analytical field
• APAC experience
• Change Management experience
• Knowledge of technical languages such as SQL, R, Python would be an advantage

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.