The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Job Description

• Industry/ Organization Type: Event Agency
• Position Title: Production and Operations Executive
• Working Location: Nearest MRT – Tiong Bahru
• Working Hours: Monday – Friday, 10am – 6.30pm
• Salary Package: Up to $3,400 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Work with the team to plan and organize events, conferences, and exhibitions.
• Handle all production needs, including permits and licenses.
• Find and manage vendors to ensure quality and timely service.
• Manage event operations from planning to completion for smooth execution.
• Assist with on-site setup and ensure event operations run as planned.
• Solve any issues during events quickly to ensure minimal impact.

APPLY NOW!!!

• Minimum 2 years of experience in event set construction.
• Ability to understand AutoCAD layouts and technical plans.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Trade Operations:

• Analyze contractual terms and obligations to meet shipment requirements for dry bulk commodities (e.g., coal, iron ore, bauxite, copper concentrate, lithium, etc.).
• Review sales and purchase contracts post-trade to verify timing, commodity brand, and payment terms.
• Coordinate vessel nominations, including load and discharge port agent details, and stowage plans with relevant parties.
• Draft and liaise with banks for the issuance of Letters of Credit (LCs).
• Work with customers to open LCs, verify bank credibility, address discrepancies, and ensure timely issuance.
• Validate LC details and confirm compliance with contract terms.
• Prepare and ensure shipping documents align with LC requirements; liaise directly with banks for LC negotiations.
• Provide regular updates to buyers and sellers regarding vessel movements.
• Verify and prepare invoices and relevant documents from suppliers or for buyers to ensure compliance with agreements.
• Create letters of indemnity when required.
• Calculate laytime (demurrage and dispatch) for buyers (discharge laytime) and sellers, and address related issues.
• Track cashflow for receivables and payables, ensuring month-end transactions are completed on schedule.
• Update systems to ensure sufficient cash flow for processing payments.
• Use Excel tools to monitor shipment status.
• Record details of loaded shipments, including quality, quantity, bill of lading, and shipping documents, verifying them against buyer’s LC or shipping instructions.
• Track and manage demurrage and/or dispatch payments or receivables.
• Collaborate with team members to provide support and maintain operational coverage.

Risk Management & Compliance:

• Advise and support Front Office in contract reviews, revisions, and recommendations to minimize risk exposure.
• Ensure credit limits are monitored and not exceeded.
• Identify transactional, financial risks, and variances, addressing and mitigating them as necessary.
• Collaborate with teams to ensure transactions adhere to internal policies and escalate issues when required.
• Partner with various departments to develop amicable solutions for complex situations.

Compliance:

• Safeguard the confidentiality and privacy of information, protect organizational assets, report non-compliance, and adhere to all applicable laws and regulations.
• Follow internal control and compliance procedures rigorously.
• Work with the Compliance team to review, update, and enhance internal control processes as needed.

Others:

• Perform additional duties related to Trade Operations, such as system testing, as assigned by the supervisor.

Requirements:

• Diploma in business or related field.
• A minimum of 5 years of experience in dry-bulk commodities, preferably metals.
• Strong expertise in Letters of Credit (LC) and UCP600.
• Familiarity with bulk shipping, laycan terms, and demurrage, particularly for FOB-CFR shipments.
• Solid understanding of contractual commercial terms, including associated risks and obligations.
• Knowledge of international metals trade procedures (e.g., B/Cs, B/Ls, LC negotiation, security trade control, internal controls) is advantageous.
• Proficient in understanding commodities markets and associated functions.
• Awareness of insurance, AEO, import duties, VAT, and compliance regulations.
• Skilled in SAP financial modules and commodities trading systems.
• Advanced proficiency in Microsoft Office tools such as Excel, PowerPoint, and Word.

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare and administrative professionals who oversee Doctor Anywhere’s medical operations including clinics, telemedicine, mobile services, executive health screening and imaging centers. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the role

We are seeking a Principal Executive, Online Pharmacy Operations to join our team. In this role, you shall be responsible for maintaining our online retail presence and taking on related pharmacy operations projects.

The ideal candidate should have a mindset of continuous improvement and proactive collaboration, a strong sense of responsibility and the ability to deal with ambiguity or change. This candidate should also possess a strong operational acumen, good clinical sense, be able to manage complex operational decisions and have a good command of the English language.

This role is based in Tai Seng, Singapore and reports directly to the Senior Manager, Pharmacy Services.

A summary of the key responsibilities are as follows:

• Maintain and manage the online platform for DA goods and services
• Create and update listings on the platform in a timely manner
• Plan, purchase and maintain the stocks of Over-the-Counter health products
• Ensure smooth and efficient order processing, fulfillment, and delivery
• Work with the customer service team to front enquiries and ensure service standards
• Manage customer reviews and feedback to improve product offerings and service delivery
• Prepare regular reports on online performance and sales data
• Analyze data to identify areas for improvement and implement changes to optimize store performance
• Work closely with internal stakeholders to foster collaboration and alignment across the company
• Collaborate with the internal marketing team for campaigns and programs
• Provide clinical pharmacy support to relevant teams when required
• Engage in operational or clinical projects to enhance the DA ecosystem, both physical and digital
• Participate in process improvement initiatives to improve workflows and ensure efficient processes
• Participate in online pharmacy transformation projects
• Any other duties as assigned by the reporting manager

About you

• Bachelor’s degree in Pharmacy or Business Administration
• Minimum 2-3 years of experience working in the retail pharmacy or digital healthcare space
• Clear understanding of local regulatory requirements
• Comfortable with data management, data analysis, and basic market research
• Passionate about online retail and delivering exceptional customer experiences
• Able to engage with stakeholders in a corporate environment with professionalism
• Has an eye for detail and a strong sense of duty and responsibility
• Able to work independently as well as collaborate with others, with an entrepreneurial, roll-up-your-sleeves attitude
• Good communication and language skills
• Comfortable with on-site work
• Genuine curiosity and strong desire to continuously learn and grow
• Has unquestioned integrity and high standards in the work you do
• Adept in using IT programs: MS Office, Google Suite, ERPS, etc
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Quality Operations Associate must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Main responsibilities include overseeing batch record review and incoming material quality audit
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out
• Release incoming material, process, and product batches
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies
• Ensure site and global quality compliance
• All other responsibilities of QA Ops related.
• Any other task as assigned by Supervisor/Manager
• Based in Tuas

About You:

• Bachelor Degree with at least 1-2 years' experiences in pharma or biotech facility preferably familiar with biopharma QA Operations. Fresh graduates with GMP internship experience are welcome to apply
• Knowledge of quality management system, current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility
• Relevant QA Operations background from pharma or biotech environment is preferred
• Familiar with Health Authorities standards (e.g., FDA CFR and EU)
• Must be team player, meticulous, strong analytical and organizational skills

Duration : 06 months. Option to extend/convert subject to performance review.

Based in Tuas.

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Responsibilities:

• Manage the relationship between Fujitsu and its selected AMS partner
• Function as Fujitsu POC for support issue escalation, AMS issue resolution, and project initiation
• Proactively ensure AMS support is working within the bounds of the terms of the agreement
• Collaborate with Business and AMS support partners to ensure business demands are appropriately administered
• Proactively provide status on all activities to appropriate stakeholders
• Follow applicable standards, procedures, guidelines, and methodologies in the support and/or maintenance of systems
• Develop procedures, processes, and guidelines that are efficient and focused on the quality of the process or end-state deliverable
• Other projects and initiatives as assigned

Requirements and Skills:

• 3 to 5+ years strong experience working as a Service Delivery Manager for SAP Application Maintenance and Support & Project engagement in a medium organization
• Must have SAP Functional (Logistics module) or Technical Consultant hands-on experience in SAP Projects or Maintenance Support services
• Have experience in managing customer's stakeholders such as business users, IT managers etc., as well as external contractors or partners
• Well-versed with the execution of Support operations like Incident Management, Change Management/Change Request, Problem Management, Service Requests, SLA, Status reports, Dashboards, etc
• Experience in transition from project to support

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Required to manage the restaurant and supervise the staff. Able to take orders and sell specials and most importantly have good customer service for our guests. Also knowledge of using the ops system and closing of till is needed.

Coming to work on time is imperative. Self hygiene and grooming is also of upmost importance.

With or without experience welcome. Otherwise, OJT/training will be provided!

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)

Responsibilities:

- Assisting with outlet's co-ordination, preparation and overseeing of the daily operations

- Engagement in consultative selling

- Provision of good customer service (attending to guests’ orders, service of food & beverages)

- Service with a smile, going the extra mile

- General housekeeping and maintaining of restaurant’s general hygiene

- Assisting in managing retail sales, merchandising and inventory

- Preparation and set-up

- Ad hoc tasks assigned by Supervisor/Management

Requirements:

- Passion for the F&B industry; experienced candidates will be considered for senior positions

- Service oriented, dynamic and willing to learn

- Good communication skills in both English/Mandarin

- Good interpersonal skills

- Able to work independently and as a team

- 18 years & above

We look forward to working with you!

About the role:

The OA role has the responsibility to support vessel day to day operations such as:

Assist the Vessel Operations Superintendent as instructed and ensuring deck plan for project equipment is ready including assisting the VOS with mobilisation and demobilisation activities in an efficient and timely manner. File time sheets of the contractors and maintain documentation of certification / service reports for equipment mobilized.

• Liaising with Vessel Operations Superintendent and subject matter experts to ensure that all mobilisation related documentation such as service reports, Work Instructions, NDT reports, class inspection records, etc are filed.
• Actively involved to maintain the Action Tracker Coordination Meetings and Corrective Action Registers.
• Oversee and maintain the inventory of the parts for a specific project with the support of the back deck supervisor / offshore manager / technical coordinator. Reorder project consumables as necessary timely.
• Under the supervision of the VOS, supervise shore contractors for maintenance, mobs and demob activities and ensures logistics and procurement plans are planned and conducted safely and efficiently in coordination with the central logistics team.
• Assist the VOS for readiness of port call activities such as bunkering, agency selection, logistics of spares and consumables with purchasers, offshore manager / party chief and project manager.
• Prepare basic deck layout using ACAD and liaise with the 3rd party naval arch to obtain equipment sea fastening drawings. Submit the sea fastening drawings and calculations to class as necessary for approvals. Arrange for class surveyor inspections.
• Review equipment Installation structural / piping drawings for mobilisation and demobilisation. Ensure compliance to the inventory required for project specific tools with vessel equipment.
• Working closely with procurement teams to manage vendors, raise purchase requisitions follow up with goods receipts (GRN) and vet service invoices from the vendors for works performed onboard.

Requirements:

Education: Third-level technical or similar university degree education in Mechanical / Marine Engineering with several years’ work experience

Working experience: Fresh graduate level or upwards with Experience

Valid driver’s license with acceptable motor vehicle record required

Others:

Proactive, positive attitude, meticulous with good attention to detail

• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must.
• High-level knowledge of logistics field is a plus.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Job Description:
Help prepare and clear the tables for café patrons, provide excellent customer service, assist and advocate customers on in-store on-going promotions to boost outlet’s sales,
Preparing and serving drinks to customers including barista duties,
Cashiering duties,
assist supervisor in ensuring smooth daily operations of the store,
Clearing of used utensils and all other ad-hoc duties given by supervisors

Comfortable with working in Vegetarian restaurant - we have no halal certificate

Requirements:
Candidate must posses at least higher secondary/Pre-U/A level/College or equivalent certificate,
Good interpersonal and communication skills,
Able to converse in either English and or Mandarin,
4 working days only - Including one weekend (Sunday)
Able to start asap

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description:

• Responsible for the stock count of cars.
• Conduct regular maintenance checks to ensure the cleanliness of cars before handing them over to customers.
• In charge of spare car keys as well as labelling.
• Assist and coordinate with other departments on their car storage arrangements.
• Other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least O Level / N Level certificate.
• At least 1 year of working experience in the related field
• Eloquent and good communication skills
• Highly organized and meticulous
• Ability to work effectively in a team
• Comfortable liaising with people across all levels

Job Description & Requirements

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• A high school diploma
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

The Service Delivery Operations Specialist will be responsible for overseeing and managing the daily operations of the service delivery team. This role involves leading a small team, handling service level reporting, and resolve any potential defects. The ideal candidate will have strong leadership skills, a keen eye for detail, and a thorough understanding of service delivery processes.

Key Responsibilities:

1. Team Leadership

- Lead, mentor, and manage a small team of service delivery analysts.

- Foster a positive and collaborative team environment.

- Conduct regular team meetings to discuss goals, performance, and improvement strategies.

2. Service Level reporting

- Establish and manage the weekly reporting of the Service level agreement.

- Ensure the Service Level agreement is met by the Service Delivery Team.

- Coordinate and execute end-to-end testing activities, ensuring quality and efficiency.

3. Control Risk Testing

- Design and implement control risk testing frameworks and procedures.

- Conduct regular control risk assessments and testing to identify potential issues.

- Collaborate with stakeholders to address and mitigate identified risks.

4. Service Delivery Operations

- Oversee the daily operations of the service delivery team to ensure timely and efficient service.

- Monitor service delivery metrics and KPIs to ensure targets are met.

- Implement continuous improvement initiatives to enhance service quality and efficiency.

5. Stakeholder Management

- Build and maintain strong relationships with internal and external stakeholders.

- Act as the primary point of contact for service delivery-related inquiries and issues.

- Provide regular updates and reports to senior management on service delivery performance.

6. Documentation and Reporting

- Maintain comprehensive documentation of processes, procedures, and testing results.

- Prepare and present regular reports on service delivery operations, testing outcomes, and risk assessments.

7. Technical skillsets

- Mainframe, COBOL, Java, Cloud Architecture (i.e., AWS)

- Able to troubleshoot across the different environment by identifying the technical root issue.

- Provide recommendation to resolve the technical root issues and facilitate further discussion with the technical teams.

Job Responsibilities

• Manages and handle incoming & outgoing emails
• Ensures cases are sent or attended within the standard turnaround or within the agreed turnaround time to customers.
• Working with team members to ensure the Service Level for Emails, Letters, Faxes Payment Advice and Social Media management are met daily.
• Render support to submit waiver requests for those waiver cases submitted via IVR
• Adherence to the rules and guidelines as per the Bank's Code of Conduct and Group Banking Operations Policy when handling emails, faxes, letters, processing requests and Social media management.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.