Job Descriptions

1. Plans, directs and monitors the cleaning operations team.

2. Oversees the management of resources on project sites.

3. Develops cleaning operational plans and manage service contracts and incidents related to cleaning operations.

4. Prepare work method statement and Risk Assessment for all scopes.

Job Requirements

• Minimum 3 years of similar work experience
• Prefer with Diploma qualification
• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Excellent customer service skills and able to interact well with clients and follow up with client’s feedback
• Ability to recruit cleaning staff / crew
• Able to handle report submission/ presentations
• Class 3 driving licence
• Computer literate
• Head Office – Tai Seng Ave

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

Key Responsibilities:

• Develop and execute HR strategies to attract, hire, and retain top-tier talent across Southeast Asia and other regions.
• Build and scale operational teams in multiple countries, ensuring alignment with the company’s mission, values, and goals.
• Establish robust hiring pipelines to source exceptional talent in competitive global markets.
• Drive employee engagement initiatives to foster a collaborative, high-performance workplace.
• Oversee HR policies, compliance, and processes, tailoring them to meet the unique needs of each market.
• Work with leadership to create scalable systems and processes that support rapid growth.
• Implement performance management systems to monitor and improve employee productivity.
• Champion a culture of innovation and accountability across the organization.
• Collaborate with the finance team to align HR operations with budgeting and financial planning.
• Provide insights into compensation, benefits, and organizational costs to optimize resource allocation.

Key Requirements:

• Demonstrated success in HR leadership roles, ideally within both startups and established corporations.
• A strong understanding of global HR practices, particularly in Southeast Asia.
• Proven ability to recruit and manage talent across diverse regions and cultures.
• Thrives in a fast-paced startup environment with a "roll-up-your-sleeves" attitude.
• Willing to go above and beyond, embracing challenges and flexible working hours as part of a dynamic team.
• International work experience, with a track record of building and scaling teams in Southeast Asia or other global regions.
• Familiarity with recruitment strategies and labor markets in multiple countries.
• Strong execution skills, with the ability to act quickly and decisively.
• Clear thinking and excellent organizational skills to manage competing priorities effectively.
• Understanding of financial operations and budgets is a plus but not mandatory.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Operations Manager, Skai

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetingsEnsure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader

Qualifications:

• 5 years in F&B management experience, minimum 3 year as Outlet Manager,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Knowledge in financial and marketing area
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Requirements

• The ability to motivate and inspire a team
• The ability to relay information to different teams
• The ability to work with stakeholders like vendors, clients, and team members
• The ability to assess a situation and find a solution quickly
• The ability to meet deadlines for many tasks and projects
• The ability to be accurate
• The ability to adapt to changing priorities and handle multiple tasks simultaneously
• Proficiency in Microsoft Office and shipping software
• A solid understanding of logistics procedures
• A general understanding of finances and experience with contracts
• The ability to execute projects efficiently, manage resources effectively, and achieve business objectives on time and within budget
• Must have more than 5 years of experience

Responsibilities

• Ensuring goods are delivered on time
• Working with shipping agents and freight forwarders
• Meeting shipping regulations and safety standards
• Evaluating the shipping team and identifying areas for improvement
• Analyzing shipping costs and implementing strategies to improve efficiency
• Establishing performance metrics to monitor and improve operations

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.


Job Title: SAP Service Delivery Manager

Job Description: SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.



Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently
• Must have experience in S/4HANA support
• Logical and structured thinking
• Motivated to learn new technology
• Cloud experience

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are looking for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Basic knowledge of Japanese cuisine

Job Details

Salary: from $4,200 to $5,000

Working Days: 6 days per week

Key Responsibilities:

• Support the Outlet Manager in overseeing the daily operations of the F&B outlet.
• Assist in managing and leading the team, including recruitment, training, and staff development.
• Ensure exceptional guest service by maintaining high standards of service quality and guest satisfaction.
• Monitor staff performance and provide coaching or disciplinary actions when needed.
• Manage inventory, control costs, and minimize wastage while ensuring adequate stock levels.
• Collaborate with the kitchen and bar teams to ensure smooth coordination and service flow.
• Handle guest feedback and complaints, resolving issues promptly and professionally.
• Assist in developing and implementing promotional strategies to increase sales and revenue.
• Ensure compliance with health, safety, and hygiene standards, conducting regular checks.
• Assist in preparing reports, including sales, staffing, and financial performance.
• Supervise staff scheduling and manage shift rosters to ensure appropriate coverage.
• Oversee cash handling and ensure adherence to financial procedures.
• Ensure compliance with company policies, procedures, and SOPs.

Job Requirements:

• Degree or Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role, including inventory management and scheduling / timesheet management.
• Valid Food Hygiene Certificate (Level 1).
• Wine certification preferred.
• Team player with excellent communication skills.
• Strong attention to detail and demonstrated leadership skills.

My client is a growing fintech company who is seeking an experienced Back Office Operations Manager to join their team. The ideal candidate will have a strong background in securities or Global Markets operations, particularly in settlements, corporate actions event management, custody processes, and failing trade resolution. This role is critical in ensuring the efficient and accurate execution of operations within their exchange platform, supporting alternative asset transactions.

Key Responsibilities:

• Oversee and manage the end-to-end securities settlement process.
• Manage the identification, tracking, and execution of corporate actions.
• Oversee custody operations, ensuring the safekeeping and proper documentation of securities.
• Ensure compliance with regulatory and internal policy requirements.
• Monitor and manage failed trades, identifying root causes and implementing corrective actions.
• Continuously evaluate and improve operational processes to enhance efficiency and reduce risks.
• Build and maintain strong relationships with internal teams, clients, and external partners.
• Act as a primary point of contact for operational inquiries and issues.

Key Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum of 5 years of experience in Securities or banking related role, preferably with exposure within a smaller-scale fintech or start-up would be an advantage.
• In-depth knowledge of securities settlements, corporate actions, custody processes, and trade resolution.
• Strong analytical and problem-solving skills.
• Proven leadership and team management experience.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant financial software and technology platforms.

If you have the above skills and experience and are keen to take the next step in your career, apply today or email a copy of your CV to [email protected] to begin a conversation.

We are looking for a management executive who is self driven, loves coffee, can work well with others and excel in customer service for our cafe.

Someone who is passionate about food and beverage, and is keen to learn different roles within operations, and is looking to grow a long term career in the Hospitality Industry.

With opportunities to grow into different positions and develop new skills, alongside work travels for events overseas.

5 days work week with meals provided.

Various locations

(West/Central)

Job Scope: Training Operations Manager

As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.

Key Responsibilities

1. Curriculum Curation and Development

• Craft, Curate and Develop Curriculum:
  • Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
  • Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
  • Oversee the processing of curriculum accreditation and certification with relevant organizations.
  • Oversee the distribution of training materials to trainers in a timely and organized manner.
• Vetting and Quality Assurance:
  • Review existing training programmes and materials to ensure quality, relevance and consistency.
  • Gather feedback from stakeholders and incorporate improvements into the curriculum.
• Research and Development:
  • Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
  • Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
  • Attend upgrading external courses/events to keep our resources abreast to new developments.

2. Manpower Development

• Recruitment and Management:
  • Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
• Training and Development:
  • Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
  • Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
  • Assist in the integration of updates or changes into the current training modules.
  • Host detailed briefing sessions for trainers before the deployment of each project.
  • Onboarding of new updates and upgrades to training resources to both teams.
• Performance Monitoring:
  • Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
  • Track and evaluate trainer performance, providing feedback and areas of improvement.
  • Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
  • Design and recommend training programmes for trainer’s and internal team’s development.
  • Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
  • Recommend new programmes to be developed based on the needs of our audience.
  • Collect feedback from trainers regarding the curriculum, training resources, and logistics.
  • Recommend and organize ongoing professional development sessions for trainers and curriculum development team.

3. Logistics Management

• Project Planning:
  • Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
  • Liaise with schools to confirm logistical requirements and timelines.
• Resource Sourcing:
  • Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
  • Manage inventory of reusable materials and ensure proper storage and replenishment.
• On-Site Coordination:
  • Ensure timely delivery of all materials and resources to training locations.
  • Troubleshoot and resolve logistical challenges during project execution.

Key Skills and Qualifications

• A minimum of 5 years of training experience with MOE Primary and Secondary school.
• Proven experience in curriculum development, manpower coordination, and logistics management.
• Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
• Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
• Resourceful, proactive, and solutions-oriented mindset.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

About RELEX:

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. RELEX’s AI-driven, cloud-based platform helps retailers and consumer brands move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. RELEX recently announced the successful closure of a $500M+ funding round, bringing the company’s valuation to $5.7B.

RELEX is trusted by leading brands including NTUC, Siam Makro, Estee Lauder, Sephora, Baby Bunting, Delivery Hero, and has offices across North America, Europe, and the Asia Pacific region.

Job purpose: Responsible for the development, presentation and management of all Services customer proposals

Role overview:

To support our expanding sales opportunities and pipeline, we are introducing a new role focused on supporting the development and positioning of our Professional Services in the South East Asia Region.

In this role, you will lead all services sales activities from the point when a sales opportunity has been qualified to the start of the project. This includes building an optimal implementation approach for each project and aligning the scope and expectations with new customers and our delivery partners. It also includes coordinating activities related to building a good Statement of Work, which are key to the success of every sales opportunity and ensuring a successful project.

At RELEX, we pride ourselves on having happy customers, and a foundational component of this is our excellence in executing implementation projects. Your role will be crucial in maintaining this high standard by ensuring that each project is set up for success from the very beginning.

The role will work closely with Operations leadership, Sales and Pre Sales when building project implementation proposals. Supporting them would be other Pre-Sales, Product, Operations Consultants and Partners who would contribute expertise and recommendations to construct a compelling proposal. The ideal candidate for this role will possess strong project management, consulting, and product knowledge, and will find it exciting to meet new customers and build strong relationships at all levels.

In summary, the Services Sales Manager is effectively responsible for coordinating a successful Services Sales campaign for all prospects in their geography. This includes developing a compelling implementation proposal and Statement of Work that is aligned to the client expectations, ensuring that projects deliver measurable value, and meets our own profitability targets.

Key responsibilities and accountabilities:

• Responsible for managing the Services Sales process in new sales opportunities.
• Recommending an optimal implementation approach for all new sales cases, considering the Customers’ goals, expectations, and business requirements.
• Recommending the most suitable pricing strategy for Services together with the regional Operations leadership.
• Orchestrating the best team setup for the relevant sales phase workshops including Product experts, external Partners, regional resources etc.
• Responsible for the creation of the Statement of Work by collaborating with and managing Presales and other Operations team member contributors.
• Collaborating with the Sales and Pre-Sales teams to choose and present the best solution offering and phasing to customers in each of the sales opportunities.
• Presenting to prospects on our project delivery methodology.
• Liaising with other Operations resource owners and Partner Liaison Managers on the right composition of the project team to meet the prospects delivery requirements.
• Building strong relationships with the prospect main stakeholders.
• Coaching and supporting implementation teams to ensure smooth transition from sales to delivery.
• Key objectives
  • New Bookings
  • Customer Satisfaction
  • Gross Margin (SaaS and PS)
• Reporting to the local Operations Director

What you Need:

• 8+ years of business operations, consulting and sales experience
• Minimum of 1 year of Project Management experience
• Experience conducting customer discovery workshops, process diagnostics and the development of a services and solution roadmaps
• Ability to articulate and position the value proposition internal and external implementation approach and methodologies
• Ability to assess and direct Customer needs to the appropriate services engagement
• Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning,business justification, closing techniques
• Practical experience in persuading others through presentations and written communication
• Ability to develop and articulate Business Cases / ROI studies
• Experience owning the completion and presentation of customer RFI/RFP opportunities.
• Ability to travel, as needed, up to 30%
• BS degree or equivalent, advanced degree highly desirable.
• Advanced Microsoft office tool utilization skills.

What we offer you in return:

• A front row seat in a rapidly growing and international software company
• A fun, ambitious, and committed team of smart people to work with
• A respectful and professional,yet easy-going atmosphere where individual thinking is encouraged

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.


Job Title: SAP Service Delivery Manager

Job Description: SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.



Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently
• Must have experience in S/4HANA support
• Logical and structured thinking
• Motivated to learn new technology
• Cloud experience

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Roles & Responsibilities

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

Responsibilities:

• Oversee and manage back-office operations for treasury products, including FX, derivatives, and fixed income.
• Ensure accurate and timely trade settlements, confirmations, and reconciliations.
• Monitor and mitigate operational risks related to treasury transactions.
• Collaborate with front-office teams to resolve trade discrepancies and optimize processes.
• Implement new treasury systems and ensure compliance with regulatory requirements.

Requirements:

• Bachelor’s degree in Finance, Accounting, or related field.
• 5+ years of experience in treasury operations, with 2+ years in a leadership capacity.
• Knowledge of treasury systems such as Murex or Calypso.
• Strong understanding of financial markets and risk management practices.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.